• LawnStarter

LawnStarter

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Overview

LawnStarter has a rating of 3.8 stars from 1,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawnStarter most frequently mention great job, timely manner, and reasonable price. LawnStarter ranks 1st among Lawn Care sites.

  • Service
    953
  • Value
    900
  • Shipping
    114
  • Returns
    124
  • Quality
    804

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
422
Neutral
6
Negative
22
253
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How would you rate LawnStarter?
Top Positive Review

“Excellent Service”

Sammy V.
7/16/24

Jeremy did an amazing job working on my lawn. He really pays attention to detail and will do everything he can to leave your property looking nice. I am looking forward to having him continue with his services in the future.

Top Critical Review

“Deceptive Advertising”

Mitchel M.
8/22/24

Was looking for a one-time mow, their website says they offer a one-time mow. Ask for a quote, they call me and tell me they require a minimum of a three-mow service. I say I'm not interested in that. They text me the next day saying they have an exclusive offer for $19.00 of the first mow, call or click the link. I click the link; it says they offer a one-time mow again. I text them back and they say they require a minimum of three mowing services. I say I'm not interested in deceptive advertising practices; your website says you offer one-time mows. They say thanks, let me know if you change your mind. Ridiculous, honestly.

Reviews (1,767)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (161) lawn starter (173) lawn service (269) grass fee (36) front yard (36) yard work (24)
Thumbnail of user mitch.mesi
1 review
1 helpful vote
  • Send Message
August 22nd, 2024

Was looking for a one-time mow, their website says they offer a one-time mow. Ask for a quote, they call me and tell me they require a minimum of a three-mow service. I say I'm not interested in that. They text me the next day saying they have an exclusive offer for $19.00 of the first mow, call or click the link. I click the link; it says they offer a one-time mow again. I text them back and they say they require a minimum of three mowing services. I say I'm not interested in deceptive advertising practices; your website says you offer one-time mows. They say thanks, let me know if you change your mind. Ridiculous, honestly.

Products used:
Not theirs.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for letting us know about your concern, Mitchel. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Do you mind emailing me at hello@lawnstarter.com with LSREVIEWS-SJ/MM as the subject of your email?

Thumbnail of user samvlz90
1 review
0 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

Jeremy did an amazing job working on my lawn. He really pays attention to detail and will do everything he can to leave your property looking nice. I am looking forward to having him continue with his services in the future.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us, Sammy. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!

Thumbnail of user gordonl234
1 review
0 helpful votes
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July 12th, 2024

I was able to call LawnStarter at around 9:00 at night after receiving notice that my grass was "too high" (I work multiple jobs and rarely have time to mow especially in this heat!) and they answered my questions and walked me through the process to get someone out in the weekend. Then, the person assigned (Pedro Amaya) came a day early and was very helpful, efficient, and did an amazing job! It gave me such peace of mind and now my lawn looks very nice. Thank you so much!

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Gordon! Thank you for leaving a positive rating. We appreciate it!

Thumbnail of user sbmcneil68
1 review
0 helpful votes
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July 10th, 2024

Lawn Starter was very easy to use. I was able to set up my appointment on line and schedule it within a few days. The app is very easy to use and provides extra guidance as well. Jacob mowed my grass today and it looks great! I would definitely recommend LawnStarter!

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for the positive rating, Sharon. We appreciate your business!

Thumbnail of user jazznme1127
1 review
0 helpful votes
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June 22nd, 2024

I found this site on Google scheduled service 2 days later my lawn was complete. I was at work but when I came home lawn looked good thanks for your services. I received communication via chat of schedule service ETA very professional. I definitely would recommend

Products used:
lawn care

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We are grateful for your review, Chantay! You inspire us to achieve more!

Thumbnail of user jonl622
1 review
0 helpful votes
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July 4th, 2024

The team that came out to cut my lawn was very respectful and tidy to ensure all debris was cleaned and property was left to great expectations while we were out of two. Thanks again for sending the pictures!

Products used:
Landscape

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

It’s great to hear that you had a positive experience with LawnStarter, Jon. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Thumbnail of user amayslast
1 review
0 helpful votes
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July 3rd, 2024

I have a long yard with uneven grass growth with bushes growing in different patches. Roberts from LawnStarter took care of the entire yard quickly. The lawn looked amazing after that. It was a great service. I will definitely recommend it everyone.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

I’m happy to hear that our team provided you with excellent service, Amay. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Thumbnail of user bwsheehan
1 review
0 helpful votes
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June 27th, 2024

I recently signed up for new lawn mowing service with LawnStarter, and so far am very pleased. Scheduling and communication were easy, got before and after pics from the assigned professional, and at a reasonable price.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We’re so grateful that you took the time to share your feedback with us, Brian. It’s our pleasure to serve customers like you. Have a wonderful day!

Thumbnail of user suea573
1 review
0 helpful votes
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July 7th, 2024

We had our first visit with LawnStarter this week and we were very pleased. Jamal was very personable and knowledgeable and did a great job in a timely manner. I would highly recommend this service and Jamal.

Products used:
Lawn service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We are grateful for your review, Sue! You inspire us to achieve more!

Thumbnail of user tiffanyh910
1 review
0 helpful votes
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July 9th, 2024

If your looking for great lawn service, definitely go with lawnstarter. I had my first service today and was highly impressed. TKI did my lawn and it was excellent work. The app is easy to use and the prices are very reasonable. I highly recommend anyone needing lawn care services to contact lawnstarter.

Tip for consumers:
No

Products used:
Lawn service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

We’re so grateful that you took the time out of your day to share your review with us, Tiffany. We’ll make sure that your pro xxx receives your kind feedback. It will make their day!

Thumbnail of user reginar363
2 reviews
0 helpful votes
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July 2nd, 2024

Keith was great we were very pleased. The guy who normally cuts our grass it's been in the hospital so I don't know how soon he's going to be able to come out and cut the grass so I looked them up and we tried them out.

Products used:
Lawn service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello! Thank you for your review, Regina! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Thumbnail of user stark8918
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

My lawn had become overgrown while I was away for work and when I got back it had rained constantly. I decided to get a lawn service to take care of my yard and LawnStarter had some good reviews. I was not disappointed with my service, David was able to come out and tackle my overgrown yard with ease and the work done looks amazing.

Products used:
Lawn Care Service for mowing and trimming the yard

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello! Thank you for your review, Titanium! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Thumbnail of user mayankj20
1 review
0 helpful votes
  • Send Message
June 26th, 2024

Super quick service when the crew arrives. I have only ordered the lawn mowing service. The only concern is that the crew and staff may not have time to get back to you fast enough. I guess folks are busy and oversubscribed.

Products used:
Lawn Mowing

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Your words lifted our spirits today, M J. It means so much to us when our customers appreciate the hard work that goes into making each day at LawnStarter memorable.

Thumbnail of user gordon022645
1 review
0 helpful votes
  • Send Message
June 24th, 2024

The process of starting the service was swift and easy. Dennis does my lawn and he's done an excellent job. I found LS while in Florida, taking care of my dad. He has since passed and I'm back home in California and feel very confident that the service will continue to be excellent, even though I'm not there. I am so impressed with LS, that I just asked for a quote for my home here in California. I highly recommend LS.

Service
Value
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for the positive rating, Gordon. We appreciate your business!

Thumbnail of user lisas6087
1 review
0 helpful votes
  • Send Message
June 23rd, 2024

Anthony and Patrice were wonderful! They were professional, patient, and kind with my elderly mother. She was really worried about not having a family member do her yard, but they introduced themselves and assured her they would take care of everything. The yard was a bit overgrown and it looks so much better now. They did a great job!

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Thank you for the positive rating, Lisa. We appreciate your business!

Thumbnail of user amandam3257
1 review
0 helpful votes
  • Send Message
June 24th, 2024

Mr. Wyatt did an great job cleaning up our yard. He showed up on time and was very polite and had a smile on his face. You can tell he enjoys what he does and does it well. I was very happy with the end results and looking forward to continuing yard service with him. I will 100% recommend his services.
Thank you

Products used:
Yard Service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Amanda. Just wanted to let you know how much your review means to us here at LawnStarter. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope you will have an amazing day!

Thumbnail of user siiri720
2 reviews
0 helpful votes
  • Send Message
June 18th, 2024

Just moved into a new home, haven't bought a Lawnmower yet so we found lawn starter on Google and they got us a great landscaping business super quick to take care of our lawn! Prices are great as well! Definitely recommend!

Products used:
Lawn mowing service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello! Thank you for your review, S. E! We are very happy to hear that you are satisfied with the service and are spreading the word about it. We appreciate your feedback and we look forward to serving your lawn for many years to come!

Thumbnail of user david.weldon.chenault
1 review
0 helpful votes
  • Send Message
June 22nd, 2024

New place, needed help. Found a service to take care of the yard. The first service was excellent. No complaints at all. Octavius came out, talked over what I needed done, and got everything done. Then sent back a reasonable quote for the extra issues that I needed help with. Highly recommend.

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi David, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Thumbnail of user ucclxw
1 review
0 helpful votes
  • Send Message
June 24th, 2024

Shawn has done a good enough job that the lawn is not an issue; in other words, Mr. Wijnberg does not have to think about it. And the system allows Shawn to be compensated automatically, which is why Lawn Starter was engaged in the first place. Mr. Wijnberg is 101 years old and the less he has to think about in terms of lawn care, the better. This may seem damning with faint praise, but it is really useful for that one thing to be taken off the plate of Mr. Wijnberg and his caregivers.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Louis, we'll be sure your praise reaches Shawn! Thanks for taking the time to support LawnStarter with your kind review, we truly appreciate it.

Thumbnail of user crogster56
1 review
0 helpful votes
  • Send Message
June 23rd, 2024

LawnStarter was fast and easy to set up and schedule mowing and bush trimming as a new customer via the internet. Eric kept me informed of of when the work would be completed and was on time. They did everything they said they would. Great service!

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Craig, we are incredibly grateful that you took the time to leave us a 5-Star review. Have a nice day!

Thumbnail of user rondap84
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Thanks So Much for an Amazing Job! My lawn had not been mowed this year due to some health issues... the crew came in and made my yard look Beautiful! The crew was very professional and went above and beyond! Greatly Appreciated!

Products used:
Lawn Care

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us, Ronda. Thank you for choosing LawnStarter. We look forward to serving your lawn for many years to come!

Thumbnail of user tpsx63
1 review
0 helpful votes
  • Send Message
July 11th, 2024

Yesterday our lawn was done very well by Shawn. Did not bother us,the lawn is looking very good now. My husband checked back and front yard. He said good job. Thanks Shawn

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

I’m happy to hear that our team provided you with excellent service, Ping. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Thumbnail of user charlotteb1068
1 review
0 helpful votes
  • Send Message
July 3rd, 2024

Jordan from J's lawn care did a great job! He came when scheduled, did great work, was respectful of our property and had excellent communication. I would recommend!

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Wow, that was an amazing review for our crews! Thank you so much, Charlotte.

Thumbnail of user ckatpaw
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Lost my first review when I went to take a picture of the beautiful job Ismael did on my lawn. Mowing, edging, weed wacking, couldn't have been better. He is eager to please and really pays attention to every detail. He is pleasant and asks if there is anything more I want done. Just moved here and lawn was uninviting. Now it's beautiful. Thank you Ismael for a job well done.

Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hello, Kathy. Just wanted to let you know how much your review means to us here at LawnStarter. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope you will have an amazing day!

Thumbnail of user PERCOCO
1 review
0 helpful votes
  • Send Message
June 24th, 2024

55 bucks for a.16 acre property is a little high compared to what I paid for 1.25 acres in CT. Don't like the fact that they want you to tip after every cut.

Products used:
Mowing service

Service
Value
Quality
Thumbnail of user lawnstarters
LawnStarter S. – LawnStarter Rep

Hi Mike, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

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Matt L.
Typically responds within 3 days

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3.8
1,767 reviews
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