Lazada

Di updated ang account no notifications na nareceived na nila ang returned item you have to follow up pa. Waited a month for my refund. Super disappointed. Iba iba ang suggestions ng agents when it comes to return policy ng overseas product

In the picture it is very beautiful but when they delivered it. Its totally bull$#*!! I bought a dress in the picture shown a beautiful one. When they delivered it it is very different from the one in the picture. FAKE!

I order few items from lazada. I paid everything online for shipping, standard shipping fee is 119, it went okay for the first few orders, the rest is just pain the A's... I have to contact them each time for my orders, They keep telling you that this will never happen again, and again and again. Im just wating for few more orders now which are already lete. I will never buy anything from this store ever again. Even if its free..

I have chatted with one of their agents named Mae - E. She was very rude, all she knows is reply with canned messages. She is so rude that she ended the chat while I was still complaining. They canceled one of the items from my order. The reason why I order all of them is to prevent paying shipping fees. Mae - E told me to reorder, and pay for the shipping. What the. The worst and rudest customer service ever.

Lazada should review the terms and condition etc. before they required to order at least 2k in order to have a free shipping fee it depends on what item you order. If you order heavy thing they probably charge you more though that is acceptable but recently, they will charge you a shipping fee per item. Like for example, they usually charged me for 136 pesos in my location. I ordered 10 selicon mold for baking tools.the amount of item that i order is 100 pesos so that is 1,000 and then they also charges me for the shipping fee of 1,360 pesos. What the HECK lazada? It is list than 1 kilo and now they are charging me that amount. It looks like a scam. I am a regular customer in the past but not now. Really feel bad about their new sitting.

Going on for 6 days now After many times trying to get in touch through chat and email only getting stupid automated replies in my email i got a txt from lazada offering shop credit within 4 hrs yesterday, i sent the reply txt back 24 hours later i still have no credit tried 3 times to chat to CS ha ha got timed out the last reply i got from lazada here they said my packages were on the way do they really have any idea what they are doing order #*******

Please cancel my order, I order it yesterday and i cant find the cancel button. I have a problem about money and i cant afford it because I accidentally lost my money. My order number: #******* please cancel it

Its so good nothing can bet with this online business, everyone loves it. Thats all. Its so good nothing can bet with this online business, everyone loves it. Thats all. Its so good nothing can bet with this online business, everyone loves it. Thats all.

January 26,2017

Dear Sir/ Ma'am,

This is in regard to my returned items RN*******0101 (2 items - Magnetic Therapy Posture Back Shoulder Corrector Support Belt -Order # *******) Date of return - January 23,2017.
Recently we bought this item for we are confident we'll be given the right size and quality. Only you did not send the right size.

Please speed up your reimbursement.

Thank you!

Mrs. Judith S.

I just ordered online, a mountain bike worth 7,200 php which is used to be 14,000 php. It will be delivered to today and it will be COD payment type. I hope they are selling genuine products. Shifter is advertised as Shimano, top of the line product. Haist

Before I ordered I checked with seller if there's stock, got back to me with 3 available stock, I ordered 3 and was told there's only two left and offered a different third item, A different variety doesnt hurt so I let it pass, its been a week and it's not being picked up by courier. We cancelled and re ordered but the problem was the refund. I can only re order one so I did thinking my tracking number is bugged. Same issue with the courier! I cancelled this too because I lost faith in the seller and now I'm suffering trying to get my refund on the 3 orders I placed and the one new order. 1-3 business days after cancellation, it's been two freaking weeks and cancellation still hasn't been processed!

Be very careful in buying with lazada because you cannot return it. I bought a recliner sofa chair from them, then returned it cause my mother is not comfortable with the size. Lazada rejected the return after sending it back the next day. So, be very careful in buying with lazada, Other stores, you can even return it anytime you are not satisfied.

Im just curious about the versace bright crystal for women 90ml it cost so cheap its only 2,999 peso. I bought same brand but 50ml here in toronto cost $92 w/c is 3500peso. May i know where your product came from?

I ordered something and it was supposed to arrive on Aug 17-18. Those days came but the order didn't arrive, still I waited patiently everyday. 2 weeks have passed, My order has arrived. I immediately opened it in my room hoping to get my wanted item but instead a wrong item. It was keychains that was worth below P100 compared to my order that was more than P800. This is my first complaint and I'm hoping I won't get another.

Can you please check where is my order now? Please i really need it badly and the tracking no. Of the shipping just says on intransit its been 3 days now since the status on lazada changed to shipped but can you please give me the exact details of my item? Tracking no. ******* THANK YOU!

It's my first time to join and shop with Lazada! I'm so pissed off! They sent me an email that my package will arive at 7 or 8th of March! And until now my effin package is still not here! I've been calling them every hour they just keep on giving me bull$#*!! Same with 2go express it stated that it was "out of delivery" then it turned out "undelivered" the heck?! This online shopping is rubbish! As a new customer and a new buyer from your site this is what I get?! Come on!

I was really excited to receive my powerbank within two days (since when i order from lazada, it takes mostly 2-3 days only) but now its been a week and few days. I try to check the tracking order but no details are found. I'm being frustrated not receiving the item since I can't spend my money since I can't cancel the order since it is in delivery. This maybe my last order from them cause of this service. I guess I need to buy my things my own way now.

Lazada acquires merchandise for online selling also from questionable sources not issuiing government approved sales invoices/official receipts. Lazade also delivers a substitute brand item with a lower price and if not contested at the moment it was delivered, you can be sorry. Items offered can be defective or incomplete or discontinued/expired and re-dated, or without original sealed boxes or used or sometimes a 2nd class product.
A safeguard is to pay COD after 1 minute inspection and 2 more minutes for operation/start-up for a gadget, if okay.
A delivery charge is imposed per item. So if you order 2 identical items same order, you have to pay double the delivery charge.
Questions via chat are often ignored or given an ambiguous canned reply or not truthful.
Feedback with positive rating are retained for a long time but negative ratings deleted.

Anyways as a customer i do see lazada as a very good online shop where you can buy stuff online. So far all of my orders have came as expected though ofcourse the other orders are on the way too. But its not lazadas fault cause theyre not the ones delivering the items themselves. Anyways my concern at the moment is i cant seem to check out. Yesterday around midnight i was assisted 2 times in order to check out my items but last night i no one was replying to my emails. I even opened 3 tickets. Is the site down? Are you having problems with paypal now a days? HELP? Ohh god bless and more power to lazada i guess..

Hello lazada I tried to contact you many times tru this landline number *******900 but nobody is answering me, what happened to all of you?
Lazada Singapore answered me in 20 seconds only, eventhough im from Cebu Philippines.

I would just to ask how was the status of my returned cellphone, because you delivered it to me defectively the phone is worth 6,190. And its almost two week already.

Please respond.

Hi! This is Richard Jaramillo. I wish to cancel my order because I will be leaving out-of-town. My order is a camping tent with order #*******. Hoping for your kind consideration. Thank you. Please, e-mail your reply in my e-mail address, *******@yahoo.com.ph.

I actually doubted purchasing from lazada again after I ordered a air humidifier thats dirty. &with traces of rat infestation. Also it says that it came with a free water based frgrance wc was not included in the delivery. After sometime I decided to buy frm lazada again. Boy I was wrong. This time I bought Banana Republic W perfume... it smell awfully bad. Nowhere nere the real thing... frustrating... I want to return the item n claim refund but reviews I read says its useless..

I used to be a satisfied customer of Lazada overall, I only had minimal problems. Upon transferring to Lapu Lapu Cebu thats when it all began - False Delivery Attempts happens all of the time with LEX PH. They dont contact you and just tag your parcel as Failed Delivery. They dont care how important to me those parcels are.