Lazada

This is the first time i got the worst item from lazada supplier. I purchase wet and dry portable car vacuum cleaner with rechargable police flash light and stun gun taser. I dont have any problem with my stun gun flash light but when i try to use the vacuum cleaner to my car it wasnt work and the $#*!ing item damage my car cigarette lighter plug. I am very excited to use that vacuum but the item disappointed me a lot. Expectation vs. Reality was very sucks. I paid for nothing..

I order to lazada without any reviewing the product, and i thought the product i order is installment but when i see the confirmation. The letter stated that the product is cash on deliver thats why
I contact lazada to many times because i want to cancel my order but they didn't response to my email even in a phone call.
Maybe after 3 days my order will be deliver, i dont even know how can i pay it.

I will cancel my order because i dont have some money to pay my order and i have some problem about my project in school.
Cause i dont even have a job, im a former student
Thats why i cancel my order. I cant afford to pay my order.
And I hope you will understand my situations.

cancel my order and it already in cancelled/declined status yesterday but this morning i still received a text from lazada that my order will deliver today, how come it will deliver today if I already cancelled it and lazada accepted it? My status already cancelled i have the RN numbers to proove it and the screenshot of the status. I got shocked when I received the text. Please explain how come I received a text if my order already cancelled status.

A big company like this can send freaking wrong item to the customer like i dunno how legit you all don't even know how to differentiate a mice and a headset lol? I purchased for a gaming headset and they sent me a mice lol WTF?

I've ordered an item from lazada and was surprised that my status of my item:

Your parcel is being prepared for return to sender by LEX PH. [Mandaue City Hub]

The courier did called me once but cancelled it because I was on the meeting. They don't even text or notify me that it's was the lazada package.

OrderID: #**************

Horrible Lazada Ph home of thief and liars the do not ship my order worth 9k+ for more than 21 days now still i haven't got my order they don't ship it in fact the took it. Do not ever buy from Lazada Ph Please.

Please refund back my cancelled order asap before the holiday.
Cancellation #: RN**************.
I needed my money back to my debit card. Sorry I didn't know that the shipping fee will be next month, i thought the items will be delivered before christmas. The items were supposed to be my gifts to my family. When can i expect my money to be returned?

It is a pity for any service provider not to have English speaking customer service representative when it is or going to be part of ASEAN. Here is nothing but stupidity prevails itself as part of management and company as whole.

I placed my order last March 14 trough COD. They gave me invoice and stated there that the ord willl be received by March 20-22. It is March 25 already and there was no email what gappened to my order. When i checked LBC, it was stated that they already received and was on its way to the delivery address. That was Monday, March 21. Today, March 25, when i checked the LBC, the tracking number was nowhere to be found. Ni tracking number exists. I have been emailing CS about this, but they did not make a reply, even once. Poorest CS ever. I wonder if they cancelled my order cause there seems to be no communication here. At least they could have let the clients know that they don't like CODs.

All of my total summary that is said in the lazada application 914.00 pesos only but then the time when the CARGOKING send me such 3 consecutive but different total of paying the items and is worth 1,197 wondered it was so far from the said total amount that is shown from the app. And I was very discouraged about it. $#*! it!

I Made the order for this product online on 25th Aug 2016. When the order was made and the payment had gone though, I was told that shipping would be between 27 - 30th Aug 2016. However, after a few days of the order being processed, I decided to contact CS. I was told the order was going to be delayed until the end of sept 2016. An entire month later! I told them that I could not wait that long and wanted to cancel the order and have my money refunded, but they refused to cancel it and told me that the only way to get my money back was by returning the package a month later! Buy at your own risk or COD only.
Order no. *******

I mistakenly ordered a wrong item. Instead of backup batterry casing for iphone 6s plus i ordered for iphone 6. Can someone help me to cancel my order. Or what should i do if the order is for dispatch? *******

They will accept an international billing address and International credit card on the order but then immediately reject the order
The customer service is a Joke. Had a 42K order and the only thing they recommended was that I pay Cash on Delivery. Seriously?

Hi Lazada, i order last January 19 a mechanical e-cigarette this is my order # ******* and you gave me standard delivery date January 25-27 2016, but until now i haven't receive any product. The tracking ID that you emailed was not recognize by LBC and you said it would be track after 48hours upon ordering. So, i decided that it would nice to cancel it, rather than waiting for your product that would takes how many days without any updates. THANK YOU

I ordered a set of 6 400ml Tiny Buds Bottle and Utensil Wash which supposedly had a FREE 600ml dispenser for P1,320, which by the way seems like I've paid for the freebie since unit cost outside is only P189. The items were delivered last Oct. 24 WITHOUT the free item as indicated on the mobile app menu. I called Oct. 26 and talked to Gian and he said this will be looked into. No feedback. I've been sending emails -- no reply. Called again on Oct. 30 and talked to a very condescending agent named Maria who asked me to return the item (I refused because this is very inconvenient for me, and this was not mentioned when I first called, and only the free item is missing) and promised feedback -- still no update. I've already elevated my concern directly to Tiny Buds. Next stop -- DTI.

Ordered a Yamaha Receiver. And got a Second hand Unit! Even 4 days after LBC returns the unit, they can't confirm they received it. No status updates or feedback. It's torture contacting customer care. And replies on emails are nonsensical. Keep away. Their Tag line is "TOTALLY EFFORTLESS SHOPPING." It's more of "EFFORTLESS WAY TO LOSE YOUR MONEY." Really Bad. Still trying to get attended to:-(

I received my order yesterday but so disappointed because it was defective excited pa nmn yong husband ko sa watch na un... hope lazada you will do something about this next time pakidouble check the product bago e ipadala my order #*******.

Stop assuring your customer that their items are already for delivery when infact, no feedbacks were being sent other than "on the way na po yung item". Been waiting for 3 days now, no calls from LEX (courier) puro kayo email ng cannot find address! Para que pa at nagbigay kami ng phone number? Try nyo kaya mag google maps or waze ano? Stupidity at its finest LAZADA! Never again...

Most phone load stores are good In fact many times it's instant But there is at least one bad apple
"Online madness" They've caught me out more than once I send money for phone load then it goes into "processing " Then it stays there You complain on their site and you get an automated message
Trying to get a refund gets no response
But I'm learning to identify this scammer now before I buy

I've posted some negative reviews about overpricing and it never got on the website.
Yung ibang positive reviews overkill. Too good to be true.
Sana gawing parang amazon.com honest review tapos pwede pa post ng pictures.

I made an order Sept 15 for 2 watches in Lazada. Commited date was Sept 19-22. It's already past my birthday but I havent received the items. It was Sept 25 when I received just 1 item. Much to my dismay, the watch I received got full of scratches and the bracelet is also defective. I visited their FB page requesting for refund. A person named Jeniefer advised me how to return the item to LBC Branch. No apology, no customer service at all. To everyone who is planning to make online purchases atLazada, please read the reviews first. Extremely bad service. This Company doesnt even deserve a rating of 1

I bought Huawei Nova 3i from LAZADA, seller is Gadget World, the shipment arrived but it contains garbage (a broken tile) instead of a phone. I wonder how it was not checked before shipping? You (shipper) must be honest in declairing the content of the box and it must be checked by courrier before final packing and sending to buyer. Too much hazzle, effort, waste of time, struggling to return and stress. How about my refund? It must be on same day or week. They say 15 days, oh come on, where is buyers (customer) protection now?

I ordered a hoverboard for my daughter last week. They confirmed deliver and availabilty. However, a few days later i received a mail saying the order is cancelled and a refund will be given. I called their customer service and they said its their policy to automatically cancel and refund if item is not available. In other words, sorry ka na lang kung palpak sila. Really bad order fulfillment process and awful customer service. I would have bought another color if they offered but nobody even bothered calling. What a bunch of idiots.