Lazada

Cancell my order! Cuz its said declined but i already pay and not giving my money back its my order Number ******* and ******* Cancell my orders now and Back the money to my account

I have good experience with Lazada, majority of what I ordered arrived with no problems or whatsoever. Though there are very few times that item was not available at the supplier, but they refunded if to me so no worries. There biggest flaw for me is their 3rd party seller, they should have more control on it and have the seller be thoroughly check before selling anything on their site.

The problem with the buyer/consumer is they don't know how to use the site. Trust me, if you know how to utilize it, it will be your bestfriend :).
Here's a tip for new or old buyer/consumer:

1) Always look for "Sold and Fulfilled by Lazada" this is usually on the right side of the item page, this is self-explanatory; means the item will not come from 3rd party seller. In my experience, the item will be received in the next 24hours

2) If the item is coming from 3rd party, the note is "Sold & Fulfilled by [Seller_Name]", the delivery will be up to the seller instead of Lazada. If problem encountered in your order, it may or may not take sometime to fixed since it will probably a communication with Lazada and the seller. If you go for this path, search the seller name in the internet; some seller are just importer thus warranty + item replacement is at high risk.

3) If you ought to choose 3rd party seller, look for "Sold by [Seller_Name]& Fulfilled by Lazada", at least on this case, Lazada will handle the delivery and such. Same with #2, always search the seller in the internet.

Hope you find it useful :)

Nag order ako ng 6 items sa lazada. Subtotal ng mga items is 1231. 32 + 300 sa shipping fee. Umabot ng 1531. 32 pesos. Dahil meron akong voucher inenter ko at nakakuha ako ng discount. So nabawasan ng 123.13. Ang TOTAL COST is 1408. 19.

So eto ang problema. Isang item palang yung dumadating. Bluetooth earphone with free led bracelet watch. Nag order ako nyan ng NOV. 11 at ang price ay 199. Nung dumating na ngayong NOV. 14,229 na ang price, na dapat 199 lang.

Nabalewala na nga ang discount sa total cost ng mga items nadadagdagan pa ng presyo yung isang item na dini-deliver. See photos for the proof.

Lazada seems to be getting worse year after year, if it's not a poor quality product. It's being sent the wrong product. And I think my recent experiences has been the last straw for me. For example I decided to buy a Sram derailleur, instead the seller sent me a totally wrong product. The wrong product was a Shimano Ultrega, how can you get this wrong!? Doesn't make sense to me! Not only the inconvenience but the seller did not take any responsibly and without even apologising. I think the main issue for me is an apology, if you got something wrong, fine! But for a customer to ask for an apology from a seller is simply inexcusable. I am now still waiting for a full refund, something that is now taking weeks, the product that I bought isn't exactly cheap. I then decided to buy the same product from Shopee at half the price, the shipping was faster, the seller was very professional and it was the correct one too! So, how do you justify recurringingly bad experiences with Lazada and why should I continue to shop there? Sorry but no, word gets out and my bad experiences will always be talked about! Shame on you Lazada or Ali Baba!

I placed my order last 1/29/19 with a fully set of sofa going to Davao Del Sur, i was expecting that this second re-delivery of my parcel will go through straight to my location because my first order same item they return back to the seller failed to deliver so i contacted straight the supplier why what happened to my order totally cancelled and never ever attempt to deliver my location so the supplier told me to re order again so i re order it again and waited for days to come after 10days they email me to failed to deliver again, please lazada this GREENSTAR IS NOT TRUSTED COURIER of your company very lazy to deliver the customer order especially those leaving in province area! Very pissed off on this courier which is GREENSTAR

My order has not changed delivery status for almost 2 months. It is impossible to get a hold of Lazada to get anything happening.

I recieved a unfit shoes for me.ni return ko sya. Then ang nangyari. Sbi irefund thru store credit na lang. Without consulting kung gusto ko b ito. I clearly indicated na change item resize and other color na lang as long pareho ng prize. But then hnd nag stay sa napag usapan namin nung tumawag ako. Until now wala pa din. Sana kaht small or bigger amount ang involve sana maresolve ang issue. Pano na lang kaming mga loyal customer.

I ordered an item hoping to get a legit one, it did came earlier as expected but upon opening the product, FAKE ung item. There are scratches, no certifications, incomplete as in kulang kulanv walang user guide, 2 book, no orig warranty. Package is not in perfect shape. I wanted to have a refund nlng, twag ako agd sknila it took me years pr mgkron ng agent, tpos ssbhn lng nla mgsend ng photos nung item then supervisor will contact me wait for 1hr. It has been 2hrs or more wlang tmtwag. I called back SUDDENLY my meeting dw ang mga sups. They promise me for the 2nd time they will call me the next morning at 8am! 5pm na wala prin! I called again told me theyre sorry and promised that a sup will call arpund 6pm. Now its 7:25pm! While typing this im waiting ng call back nko ulit! Kc wl prin cla twag! 30mins or so nko nghhnty my sumagot ng call ko! I just need the refund! Ayoko nang umulit!

Excellent for the first two orders But the rest, it became worst and worsen. Do not patronize this online shop. Just a friendly advise!

Hi, we ordered multiple Items (30 pcs). On one of the deliveries, when the delivery man arrived, pinarecieve lng at nag mamadaling umalis. When we opened the box suppose to be containing an Ipad mini 4, wla pong laman. Charger lang. How do we go about this? Naka bubble wrap yung item pero wla na syang original plastic just pag bumili ka ng ipad na brandnew sa mall.

I ordered last March 29, i did kasi as promised sa shipping would only take 3 to 5 days... i ordered two, one should be shipped April 2, and latest would be April 4! April 5 na! Wala pa... I am currently outside the country, ang problema nito ang tao sa bahay namin eh hindi makaalis, kasi baka nga ma miss out ang pagdating ng delivery, knowing ang delivery guy eh bigla bigla na lng naalis kung walang madatnan, even an effort to call the number listed sa shipping details... so i have a second shipment which i expect, na more delay on delivery... i am very disappointed as the only update i am receiving is "escalated to concern department" WTF! I planned of ordering house utensils and other appliances. But now that a simple ABSCBN Black Box and a Toy cannot be delivered on time what more kung malaking mga gamit? I will never order again in this website... to LAZADA, do not promise heaven, you only have hell guys!

Its true...! I receive my ordrr yestrrday but it will not turn on. Ge charge ko ang sportscam 1080p tas bigla nalng nag beeping sound tas may lines ang screen at uminit. Smells like burning inside... im so disappointed at nawawalan nang pag asa kung ma refund ba or e replaced nio itong item... ang raming bad reveiws... bull$#*!!

Your item(s) has been shipped with LEX (Lazada Express) and will reach you soon.

So how long will this take then? Order no is *******

Really bad experience. Never got my refund back from Lazada, customer service keeps telling you they will send an email but never actually do

I ordered clifton ukulele last april 13, it said "get by april 17-19." pero 19 na processing pdn nakalagay sabi being packed na dw pero nung kinonyak ko na sila, linaghihintay nila ako hanggang april 26! Ilang linggo ba ibalot at ipadala yan. I asked whats the real status daratin b talaga today kasi nga hinihintay, then even yung customer service rep, hndi makita ano status ng item ko, they dont know!

My order number *******

Update: they did send me my order on the following day. And i can say its worth the wait. :)

4 TIMES theft OF MONEY. NO GOODS NO MONEY BACK. AFTER 6 MONTHS INFINITY EMAILS THEY JUST GAVE ME VOUCHERS FOR ANOTHER PURCHASES. OK. I TRIED AGAIN AND SAME! SUPPORT IS HORRIBLE AS WELL.

I bought a mobile phone and it was only 1 week the LCD is not in good shape. Its better to buy in Physical store for sure..

I've been messaging them and calling them thru phone to follow-up on my refund but still no action from them. They always say na naforward na nila sa Higher management pero until now wala parin. Anong klase kayo?! Mabilis lang sila mag collect ng bayad sakanila pero once na magrerefund ka pahihirapan kapa nila. Here is my order number ******* para makita nyo gaano na katagal yang case na yan! Mga manloloko!

Halos 100k na naorder koh sa Lazada and it was good. Ang kelangan lang technique. If possible COD lahat and check item before paying (ganun ako). Pag deffective, which happens 2 me 3x, di ko babayaran at ireturn nalang.

Fraud itong company na to. I purchased an item order # ******* using my credit card last sept 18, and the scheduled delivery date is sept 21-22 but up until now di ko pa natanggap yung item. Been calling and emailing them several times pero wala silang maibigay na reason why delivery was delayed, and no solution was provided. They even gave me fake tracking number from their crappy courier called ximex delivery express na pag track mo sa website nilang dead end hihingan ka ng username and password. They dont even have the item daw nung tumawag ako earlier. Im so upset with lazada

I ordered a product sa Lazada last Feb 11. I thought mas okay so I paid by debit card. Big mistake kasi almost 12days na pero wala parin. I think wala nang pakialam ang Lazada team since bayad na yung item. Baka kung cash on delivery eh nag effort mn lng siguro sila to deliver my item. Now I am left here wondering kung darating pa ba ang whey protein ko which is quiteexpensive. Goddammit Lazada. Hindi na kayo makakaulit sakin pag nagkataon.

A lot of scammers who seem to be well-protected in this platform. Items usually are of wrong sizes, design and colors. Buy at your own risk.

I had 3 orders from lazada. 1st, order#******* was canceled by lazada because they cannot deliver daw. COD ung order kaya ok lng. 2nd, order #******* when I checked the status of my order, "CLOSED" ang nakalagay. Hindi ko nareceive ung item. No email was sent to me to explain what happen. So what will happen to my money, eh bayad na sya. 3rd, order # ******* naorder sya 12/27/2016 pero hanggang ngayon 1/3/2017, 7 days na is processing pa din ang status. Ano ba namn yan lazada. This is my worst experience in online buying... nakakadismaya kayo...