Lazada

Please cancel these two orders ORDER # ******* and ORDER # *******. I tried to cancel it but the site didn't respond. I will not be able to receive the order.

I've ordered a product placed it on DEC 24, target delivery date daw, 27-29, naghintay ako since cod nman, target day passed, walang dumating, status processing dw, so I decided to cancel my order on dec30 2016, ngaun nakabili na ko, nag update lazada for delivery na raw, anu un? Kinancel ko na nga, ang dami kong message sa lazada.ph bagal reply, sabi ndi na rw mkkancel kc process kontakin na lng dw courier,
Pacancel lazada I can't pay for it, my order number *******,

Lazada has finally improved their shipping. I had an order from overseas and I was amazed it arrived in just 3 days.

I've ordered so many times at Lazada, this was the first time na nangyari na lumagpas sa 1 linggo yung delivery ng item. I ordered 2 items and received the first item the other day, pero yung second item which I intended to give my son for Christmas only arrived today, when I opened the parcel, Hotwheels race track nga pero hindi yung order ko na turbo race track. I kept calling their hotline pero syempre they're receiving high volume of calls at this time of the year. Gusto ko lang sana maka kausap ng CSR para man lang may assurance ako na kung ire-return ko yun toy eh maibabalik sya sa akin before Christmas which falls on a Sunday. Baka na naman abutin ng 1 linggo ang delivery!

Lazada help. Wala pong nkalagay sa my orders ko po kaso nakareceive ako sa phone na it's on its verification process. I might have accidentally used another acct. And i cant trace kung saan, okay lang sana hintayin ko nlng order kaso walang update baka di makarating sakin pang regalo ko pa naman yun. Order no. *******

I purchased an alcatel flash plus with a vOucher discount of 500. SO i gOt d unit at 5990 instead of 6490. I. dcided to returned the unit because i found it defective & approved by them naireplace nlng ung unit q. Unfortunately nO stocks available as of nOw. So i decided to go for other brand nlng. Kaya lang i feel cheated kc ndi nila iki credit ung 500 discOunt sna na naavail q. Bkit kasalanan q ba na wala na kaung sTock ng alcatel flash pLus? Ang usapan ay usapan. Nkakawalang gana lang bumili sa lazada! I will never recommend this to my friends..

I returned my item last December 5 pa. Pero you've rejected my reason kung ba't ko sya binalik. I've accepted it naman since it was client's fault naman. Then you texted me december 11 na you will ship back my item. 5 days ang commitment date. Nagfollow-up na ko 3days pa lang after nung text nyo sakin, pero up until this very moment wala pa rin nababalik. Pulos follow ups ang repres ninyo pero di magawan ng paraan. Order num *******

Easy to transact... Item's are in good terms. Fast delivery... Seller is willing to talk and discuss about your queries. Kudos..

I order a swimsuit from them. Have yet received an email or anything about my order and unable to cancel it.

Who the hell orders an item with an outrageous shipping cost? No one! So good luck, I will never order again!

Nitong taon lang ako nagsimula bumili sa lazada. Apat na beses na ako nagshoshop dito and so far wala pa akong problema. Lahat smooth ang process, on time dumadating yung item. A lot of 1-star reviews here are just unfair. Lazada may have some downsides to people but this is a personal review, so i am not disappointed with lazada. Thank you lazada! You may not be perfect but here's a 5-star!

I want to cancel my order kakaorder ko lang nun and ehat happen if di ko binayaran? Macacancell ba? Wala pang 2 hrs ko naorder kasi pinakialaman ng kapatid ko at hindi yun ang gusto kong orderin so please cancel it. Thanks

Hi lazada, can i cancel my order but i already have my tracking number at LBC. It's just we're moving out from the address that ive given to you.

Tarantado kayo Lazada nag order ako ng sewing machine, palapak ung unang deliver pinapalitan ko pina LBC ko then after nabalik nman peo pinalitan ulit ng defective then after i try to na ibalik ulit or for return na lng ng binayad ko ang website nyo tangna ayaw na mareturn ng hayop nyong product makonsenya naman kau kc ung binabayad nmen pera pinaghihirapan yan di pinupulot lng. I'll make my decision to buy that $#*!ing product para makatulong sakin tapo now na in need ko at palpak umuurong kau tang ina nyo ibalik nyo binayad ko!

Bought shirts from bench in lazada ung large nila prang small napaka liit i asked for a return and refund the next day they picked it up pro ang tagal ng refund i sent a message in bench a million times pinasa ako sa lazada agent kinausap ko na ang 10 agents nila iisa ang sagot maghintay daw ako at may nag taray pa sa akin mag message dw ako sa bench in other words pinagpasa pasahan ako so i asked for help sa DTI mabilis pa sa alas kwatro lazada reached out to me ni refund ung binayad ko kailangan pang magsumbong bago gumawa ng action then ngayon biglang naglagay sila ng policy na no return no refund and hindi dw sila liable kung mali ang size. Napaka stupid nyo lazada! And also bench! Pano masusuot ng buyer ung item kung di kasya and hindi kami tumatae ng pera! This experience traumatized me. Dont patronize lazada and bench.

Last May 02,2017. Umorder ako ng delsey eole 55cm. Excited pa naman ako. Kaso pag open ko puro kalawang ung metal part ng bag. (Iron rust) twice n ko nagreport sa website nila. More than 24hours na wla pa rin response from them. Masarap mag reklamo sa DTI. Gagamitin ko sna sa trip ko abroad this week. Haaaays

Ordered last December 12,2014 and now january 15,2015 wala pa din dumating. Pagnagfollow up nasa 2Go daw. Pag tatawag ka sa 2Go na binigay tracking number wala pa daw sa kanila. Aba... unsa na man nahitabo sa akong order worth 26k pa naman. I spend thousands of mobile load just to call their long waiting hotline tapos wala sila maayos na maisagot sau. Beware... guyz...

Madam, Sir,

If possible ma resched delivery ng item ko. Andito kasi ko sa work. I thought na 6-7 of july pa sila mag deliver and that day kasi ako nag file ng leave.

Thanks.

For Cancellation, 6 hours ang period for international... Kelangan mo bilisan pg magkakancel k ganun kabilis pagnagplace k ng order at kuhanan k ng pera... For Return Policy naman 7days... Ano ito working days or kahit none working days, pati nga holyweek holidays kasama sa counting. And another, if yung item nadeliver and wala yung nagorder, need nila ng letters or ID's para iwan yung product, eh kahit wala pla yung nagorder at walang authorization letter pwede iwanan basta may tao sa delivery address... Policy nyo irevise nyo, Problema pa tuloy ang pagorder sa inyo...

Last december 2014 nag order ako dito, hinintay ko hanggang dec 19 kaya lang hindi parin dumating umuwi ako sa amin kasi nasa probinsya ang pmilya ko,., this january 5,2015 bumalik ako nang cebu pumunta pala ang delevry nla sa office where i spend my OJT, eh hindi pa ako ankapag duty that time., sabi pa nga daw ng nag deliver baka daw nag panggap ako ng name ko sa lazada para mag order at di rin naman pala babayaran? Ano yun?
Sabi 12 working days lang tapus 2015 na dumating?
My god,.,.

First try cu Lazada buy ng new smart phone pero nkaka lungkot wla pang 1 day ung phone na Alcatel flash 2 ayaw ng mag turn off at saka lagi lang nag boot tapus freeze sa black sreen na may chinese word yellow color sa taas. Pag try mo uli mag turn off or reset mo wlang naiba. Yun padin. Hanggang sa Flash Logo lang sya wlang green spiral loading pra sa display. Nag bblack screen lang sya ayaw ma turn off pwera nalng cung na lowbat na. Sana po matulungan nyo ako pano to.

My update and message to the Lazada rep.
Thank you for your reply and the only reason that you have responded is because it is on a public forum, I have been promised by every customer care specialist that someone would get back to me with a legitimate answer why all my orders are getting cancelled at the courier and I'm still waiting for anyone to contact me and not just from this last 7 orders cancelled but as far back as March 2020. This is disgusting customer service and support and has to be stamped out. Things in our area are so bad we are forming an anti-Lazada group to post everything on social media until we get the same delivery services as metro Manila. We are all Owners, Managing Directors or Managers of resorts and businesses in and around Siargao and not one of us would have our customers in the same situation that Lazada and their delivery partners do to their customers and sellers. Give me your email address and I'll send you all the order numbers and information you need to get the real reasons why they were "ALL" cancelled.
Thank you

Lazada what a joke, in the last week I have had 7 orders cancelled with lie excuse of "unexpected technical issue". How amazing that all orders have the same bull$#*! lying excuse. The truth is that if you order something heavy or large from Lazada you will not receive your order, even after countless conversations with thier customer service specialists assuring you that this order will not be cancelled and thier specialist team are investigating nothing ever happens and no one contacts you with any reasons why. It's very clear Lazada have a disease infesting thier delivery partners and haven't the guts to fix the problem.

This business is for online shopping and for the people who wants a legit items that they want to buy