Paano nyo po malalaman na ang customer ay nanloloko lamang, kagaya po ng umorder sya ng products niu pero pag ideniliver na hindi sya bumayad?
Paki update naman po order # *******, aug. 27 pa po ako nag order 1 week na po akong naghihintay...
Hi, Reynalyn. As per checking naman po dispatched na po lahat ng items on this order. You may expect the delivery po on or before 15-Sep-2016. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!
Pakicancel po order ko ito yung order # ******* and *******. Pacancel po di ko po tatanggPin yan pag deniliver nyo pa
Hi, jennelyn. As per checking po, both orders are successfully delivered naman na po. Let us know what else we can do to help you. Good day!
Nagg order ako ng keyboard tsaka wall tv holder dumatinng naa yung tv holder, bakit yunng keyboard wla parin?
Hi John C., possible po na split delivery ito especially if the item came from different seller. By the way, can you please provide us an order number so that we can check it? For further assistance, you may call our customer service hotline at (02) 795-8900 or send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available from Monday to Friday from 9am to 6pm only. Thank you.
Makukuha ko pa po ba yung order ko? Sabi kasi Jan. 2 2017 ko makukuha yung order ko. Eh kanina pako nag hihintay wala namang dumadating. #*******
Hi Christian M., yes you're item will be delivered. In fact, it is currently on process. However, we still advised to please anticipate delivery since it may take within 1-7 calendar days within Metro Manila (excluded of Sundays and Holidays). You can read more about Shipping at http://goo.gl/RoRVij. Thank you.
*******
Pa cancel naman ng order ko na vr. D ko na kasi need sya
Ung salamat po paki cancel na lng salamat
Hindi ko makita ung cancel button nyo
Thanks for letting us know about this, Mark. Paalala lang po na meron lang po tayong 6 hours para i-cancel ang order after itong mai-place. For this we suggest na mag-email po kayo sa amin via www.lazada.com.ph/contact/, tumawag sa CS hotline number namin sa 02-7958900 for further assistance o maki-live chat sa amin twing Lunes hanggang Biyernes from 9am - 6pm para masagot ang inyong inquiries/issues using the same link. Good day!
Naexit ko kaagad ang lazada website at hindi ko nakuha ang order number ko. San ako pwede magtanong ng order number? Salamat
Hi Rachelle, not a problem as we send email/sms notifications about your order. You can easily find the relevant order number on our messages. Thank you!
Wala pa po akong natatanggap na verification sms sa order ko, paki verify naman po order ko, order num. *******
No worries, Soap. Pina-process naman na po namin ang order nyong Adjustable Stud Spring 6"-9" Bipod Picatinny Rail Fit Standard 20mm Rail Mounts. Since this is an IMPORT item, paalala lang po na meron po tayong 20-30 calendar days delivery led time. As per checking po sa order nyo, you may expect the deliivery on or before 19-Sep-2016. Para mas madaling malaman ang status ng order, please click this link: http://www.lazada.com.ph/orderstatus/. May maitutulong pa po ba kami? Let us know.
Bakit dame nio mga negative feedback nakakaalarma nmn po kayo. Buti na lang d pa ko ngpapadeliver sa inyu
We respect your decision about this matter Gian R. Actually, we are currently doing some investigation to get more information and to make sure that this incident won't happened again. No worries, in the event that you placed and order, we always make sure to deliver a good item and each item has its own warranty. Thank you.
Hi lazada, please cancel my order (#*******) hindi kasi ako makapasok sa cancellation process ninyo. Salamat po
Hi, Garry. As per checking naman po, closed/cancelled na ang order nyong ito sa aming system. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!
Walang alam customer serivce, bastos pa sumagot. Kahit anong tanong mo magbibigay lang ng napakalabo na sagot.
Wag bibili ng premium items, pagkatapos nyo bumile wla na, gg kayo jan mas ok pa shopee makakachat mo ung seller.
ISANG BUWAN AKONG NAGHINTAY NG BINAYARAN KO TAPOS MALALAMAN KO REFUND NA LANG? KINANG INA NYO MGA BOBO
We're sorry to hear about your concern, Dane. Pwede po bang nalaman kung bakit refund ang nangyari sa order nyo? Meron po kasing 3 ways kung bakit nangyayari ito. Kung ang order ay naging invalid onset pa lang ng pag-order, kung naging out of stock ang item habang pina-process namin ito at kung na-cancel due to failed delivery. For invalid transactions, walang amount ng bayad ang napupunta sa Lazada account. For cancelled dus to OOS naman po, naka-cancel ito once malaman namin na out of stock na ang item (though nag-aout source kami sa ibang merchant), so kesa naman po mag-intay kayo ng availability ng item, we're cancelling it na lang, give you a refund and a compensation for the inconvenience. And for cancelled due to failed delivery naman po, meron lang po kasing 3 attempts ang ating courier to deliver your order. Once hindi po maging successful ang attempts, ma-RTS po ito and automatic na maka-cancel. For additional concerns and follow ups, you may call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!
Ambobobo tlaga ng mga pinoy Dis days scam nlng alam Parang gago Mga putang ina nyo mga ulol Tang ina nyo lahat gago
Grabe yun P600+ na order ko sa lazada TRESEMME shampoo and conditioner super di nagbubula and halatang fake pati sa packaging! Nasayang lang pera ko!
We're sorry to hear about that Lhexie P.! By the way, can you please provide us an order number so that we can check it? For further assistance, you may call our customer service hotline at (02) 795-8900 or send an email through this link http://goo.gl/VZnssM. You may also connect to us via live chat on the same link. They are available from Monday to Friday from 9am to 6pm only. Thank you.
TELL ME LAZADA PAPAANO KO IBABALIK ANG DEFECTIVE NA ITEM NA NAIDELIVER SAKIN KANI KANINA LANG? SCHOOL I. D LANG ANG MERON AKO.
Hi MARSH M., madali lang po ang pagreturn ng item. You may fill out the return form slip online. Just logged in to your account, go to "My Orders" and click Return. Once you successfully processed our online return, you may bring the item with order number and RA Code in any LBC Branch. Click this link http://goo.gl/rdznaM so that you can view more information on how to return the item. Thank you.
5990 pesos nung inorder ko. Pagplace ko ng order 5990 ang nasa track pero sa lazada 5490
Salamat at pinaalam nyo ito sa amin, Jonas. Same SKU po ba ang nakita nyong item? Paalala lang po na prices may change without prior notice. Also, may mga grounds po tayo for returning an item. And these are: if damaged or defective, item not as advertised, if we have served a wrong item, missing item/parts, Website error (information/image/price) and/or if item does not fit. By the way, we have 7 days Returns Policy for items handled by MP and 14 days for Retail items. Should you have concerns other than this, please feel free to contact us again. Thanks!
Nag doble doble po yung order ko kaya paki cancel po eto. ******* and *******. Thanks!
Hi Jona, thank you for taking our call. :)
PA CANCEL PO NG ORDER KO # ******* NAWALA PO KASI YUNG PERA KO NALAGLAGAN PO AKO SA DAAN. RESPONSE PO SALAMAT.
Salamat at pinaalam nyo ito sa amin, Jorge R. As per checking naman po sir, cancelled na ang ON na ito sa system namin. May maitutulong pa po ba kami? Let us know. Ingat po kayo sir sa susunod.
Pls lazada, paki cancel po nung order ko... eto po order number. ******* salamat po.
Salamat at pinaalam nyo ito sa amin, Fed. No worries, pinapa-cancel na po namin ang order nyo with this ON. Question lang po sana, since HelloPay po ang payment method natin at indicated na payment pending pa rin ito until now, we suppose talagang di pa po kayo bayad? Pero ganun pa rin naman po kung binayaran nyo na ang order, marerefund naman din ito pabalik sa inyong HelloPay account. We hope we have been of assistance to you. Good day!
Overview
Lazada has a rating of 1.4 stars from 1,613 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lazada most frequently mention customer service, order number and credit card. Lazada ranks 804th among Electronics sites.
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- Makati, NY, Philippines
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Thanks for that question, gleen. =D Actually, lahat naman po kasi ng umoorder sa Lazada website, di namin pinag-iisipan ng masama or pinag-iisipan namin na manloloko lang. So pag umorder po sa Lazada, idedeliver po talaga namin. Nasa customer na lang po yun kung di nila babayaran. Automatic naman po itong maka-cancel once maibalik sa Lazada WH. Pero may mga list na rin naman po kami ng mga "Fraudsters" kaya alam na po namin. Anyways, gusto din po namin kayong i-inform na kung may SCAMMER na CUSTOMER, may sikat din pong Lazada SCAMMER. Sila po yung i-chachat kayo at kukunin ang order nyo pati na ang bayad nyo then di nyo na mako-contact. Which is, hinding hindi magagawa ni Lazada sa mga customers nila. =D For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!