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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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So I spend most of my day doing schoolwork and playing videogames, I owned a pair of blue light glasses from HyperX and I loved their quality and frame and the I was no longer experiencing dry eyes or fatigue, I also have needed glasses for years my last prescription was in 2014. So I got a new Rx and came here through HyperX's website and boom, they reflect blue light phenominally! I got the Premium Crizal Prevencia AR coating and In could not be happier I can finally see things again.
Well I first got them it was a bit skeptical but then they were a lot better then what I was thinking of in though it's a bit weird at first that's usually the case whenever I get new glasses but I'm sure I'll get used to it and and that I'm glad the frames are still in perfect condition
Excellent workmanship
Prescription is on point
Great to use for work
Great service, website was very easy and response from customer service was prompt.
My glasses are perfect! The shipping time was fast as well! Definitely recommend!
I'm thrilled with the quality of the lenses - prescription sun-fade glasses - the order was processed quickly, the case and cleaning kit are great quality - I'm glad I found the service!
I've ordered abut 3-4 lens replacements in the past and this is the first time I have had a complaint/problem.
There are two black markings on each lens at the transition line that I haven't been able to completely get off after I've treated each lens with lens cleaner and rubbed them as hard as I can to get them off. I'm afraid I'm going to rub off the anti-fogging treatment on them, which I may have since they are fogging pretty easily.
I ordered some cool glasses off of Amazon but regular eyeglass stores told me that they couldn't put prescription lenses into them, so I tried lensabl and sure enough they were able to do it. The only problem I had was getting the PD correct, so I would suggest that when you get your eyes examined that you have your doctor note that on your prescription, otherwise trying to take a picture of yourself is a pain in the butt. (I ended up going to Sams club and having someone do it for me there)
I ordered new frames and lenses. I received the old frames with the new lenses and the prescription is messed up. My husband still can't see...
I just received back my stoggles with prescription lenses in them and they are perfect! They did have a slight delay due to the first lenses not passing their quality inspection. Just ordered a pair of prescription sunglasses as well since the first order was spot on!
This was perfect! I've had my old frames broken on one side for over a year. It was being held up by tape! So I had ordered new frames from Amazon that I was just going to pop my lenses into but the new ones ended up not being the same size although they were the same style as my old ones. SO with that being said I needed new lenses for my new frames. I didn't know my exact specs but lensabl had an app that took a reading of my old lenses. Sent in my new frames to get the new lenses and all is well. Affordable too! I also had contacted customer service at one point because the online update stayed at 5-6 business days for just that amount of time but they kept me updated on my frames since I was worried they'd take months like all the negative reviews I saw. That was not the case for me. Very happy customer I was excited when they came in the mail! Also packaged very nicely it came back with a case and cleaner!
I ordered my Bose alto through the website. I wasn't sure if ordered correctly because I did the prescription
I contacted customer service, not once but 3times with questions. I never received a response for my questions but a response that my order was shipped.
When you spend over $500 on glasses you would want to make sure order is correct.
But I loved the glasses that was ordered, but not the service.
Perfect.
Reasonable price, resonable options, reasonable turn around time. And the glasses work as good as could be expected.
Questions answered via email, timely.
Ideally would have had all the necessary criterion for an acceptable password ahead of time.
This process took two and a half months. There was minimal communication from the company only to ask for more money. I was extremely dissatisfied with the final product. A little over two hundred dollars down the drain. I will never use this option again nor will I recommend it.
I signed the release but I had no idea my $900 Tom Ford frames (can't replace) would come back ruined. Not only was the bar across completely flattened (you had a picture) but the arms of the frames on both sides that were black are now completely scratched, so scratched they are gray and not black. Really. I can't be more disappointed with my over $400 investment in trusting your company.
Super easy, super fast, solid price will be my go to method for glasses now
The experience with Lensabl was nothing but amazing. Their communication is impeccable. You cannot go wrong using this company for prescription needs.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!