Lensabl

Great experience! Easy, great price abs surprisingly quick. I sent two pairs to two different companies the same day. I'm Still waiting on the other pair to finish production and ship!

I love how easy the whole process was. I received my favorite pair of frames with my prescription lenses in less than two weeks. The whole process was smooth. I highly recommend!

I replaced old lenses in old frames. Initial process was easy, used a shipping label and my own box, waited and waited and waited, after two weeks I requested information on my order and was told that my lenses had failed to the final reviewed and were sent back to be remade. I was never notified about the failure which doubled my wait time. Once i received my order I realized my original glasses case was missing, when I again reached out to customer service they told me all items were thrown away and proceeded to show three year old screen shots of the shipping box, which I did not use, a link to the FAQ's, which I didn't read as I didn't have an issue at the beginning of the process. I then replied to that email and have yet to hear anything in return, not even a "sorry of your disappointment, it's your fault but we do appreciate you being a client and hope you are satisfied with the quality of our craftsmanship" NOTHING! I think the reason I was so bugged at losing my old case was that it was the original sturdy Oakley case that has traveled with me to many countries and closer destinations. It was replaced with a crappy made white triangle piece of junk that would not have lasted nearly as long.

One word, terrible.

A few more words: I'm disappointed with the experience I had with Lensabl. Since Ray-Ban didn't offer clear lenses for the frames I wanted, I decided to give Lensabl a try. This was my first time using this type of service, and the idea of purchasing frames from one brand and having a third party install clear lenses was new to me. After researching different materials, I opted for the cheaper, thicker CR39 (which turned out to be a mistake) to save some money.

When the frames arrived with the thick lenses installed, they were so thick that the frames ended up warped during the lens installation process. They looked like they'd been to an all-you-can-eat buffet. It was like a belt struggling to keep a pair of tight pants on an overweight person. In all seriousness, the thick lenses were a poor fit for these frames, and they were forced in, resulting in the deformation of the frames.

In hindsight, I should have invested in the 1.74 high index lens, despite the higher price. A phone call from the Lensabl recommending the thinner lens would have been greatly appreciated, rather than trying to force these lenses into the frames.

So easy to upload my Rx, take photos for proper sizing and then box up my favorite frames and have them returned with fabulous new lenses and an amazing price!

There was a delay due to my glasses not passing inspection, but the extra wait wasn't that long (like a week at most). Will be recommending lensabl to my family

Here are my issues:
- First I was told that my prescription would not fit in these glasses (even though their website said it would). We went back and forth and finally they agreed they would.
- Then, it took them many extra days and back and forth with the lab before they were finally shipped (I notified them that I wanted them for a vacation I was taking, and I received the glasses after my return).
- I made an error on my prescription, and had to order a new lens for the right eye. The charge for the one lens was more than 1/3 the cost of the entire set. They would not work with me on the price.
- They did not start working on the new lens until they received my frames. These are pop out lenses, so there should not have been any reason they could not have been working in advance of receiving the frames.
- From the day they received my frames until I received my glasses back was 3 1/2 weeks. I had advised one of their Customer Service people that I was taking another vacation, and I wanted them for that trip. Nope. Did not get them until I got back.

All of these issues, plus the fact that they do not have a telephone number to reach a live body who can help is why I will never use Lensabl ever agin. I would rather pay a premium for a reputable company that does not lurk on the internet hiding form their customers. It should NEVER take 2 1/2 months to get a set of glasses.

I sent in 13 pairs of frames for new lenses using a new prescription, hoping to get new glasses with Black Friday savings. I received my package yesterday and am trying my glasses with fresh eyes today. Every single pair has an issue. The temple bars have been flared out significantly on my acetate frames at the hinges, and the front rims that hold the frames have been flattened out. None of these fit my face anymore at all. I realize some adjustments might be needed after new lenses are put in, but these are crazy.

A couple of pairs don't have the lens fully seated in the frame, so the frame is distorted, and I can run my finger around the edge of the new lens. Perhaps they weren't cut correctly?

Finally, every pair is distorted, so I get motion sick when I put them on. The rimless frames I sent are worse and unusable.

I don't know how I can resolve this and have reached out to Customer Service, but their reply times are abysmal and they are so curt. I know they'll say they cut the lenses per my prescription, but 13 pairs of glasses sent to you all have issues. I had a good experience with Lensabl a couple of years ago, but these are really bad.

I wouldn't recommend doing business with them and won't consider them in the future.

The blue light filter lenses are legit blue lenses. When you look at them they are not clear at all, they look deep blue and then when you put them on everything looks yellow. Really terrible.

Excellent! Ordered lenses for our Bose frames, my husband and I have been wearing the lenses daily - see out of them perfectly and they snapped into my Bose frames like a glove. Thank you!

These Lensabl glasses are the worst glasses I've ever received. I paid $363.95 (with discount) for TOMS frames with my strong prescription, and upgrade to 1.74 and "Premium Lensabl AR with Anti-Fog." I expected thick glasses because I've had this prescription a long time, but the glare on my Lensabl glasses was so bad I can't even wear them on a Zoom call and would feel conspicuous in a grocery store. I have a very strong prescription and matched the specs of my last pair of glasses as best I could. I was horrified when the glasses arrived, with glaring reflective thick lenses set far back in the frame to exaggerate their thickness (rather than centering the lenses as all other specialists have done). Contacted Customer Service who said that for $272 ($204 w discount) additional dollars they will add AR to the other side and attempt to reset the lenses. I'm just not confident that for nearly $700 I will have a serviceable product. I am going to have the lenses re-made at a difference store I have confidence in. Writing this review for the next person with a strong prescription- If you have a strong prescription, don't make the same expensive mistake I did! Or, initiate a consult before ordering; customer service said that some upgrades for strong prescriptions are available but not listed anywhere on the website. I'm hoping Lensabl at least sends me a TOMS case so that for $363.95 I have the TOMS frames and TOMS case (instead of the cheap Lensabl case as a reminder). TOMS frames were exactly as described.

So back in January I sent my Oakley sunglasses in to have my perception lenes put in, it took close to a month to get them back only to find out that the left lens was messed up, this was now in March. So about a month ago I emailed them requesting a status update and they advised that the lab was still waiting so I contact UPS "they provide zero help" and then emailed lensabl again, they responded oh we are waiting for them and will contact me when they are ready IT HAS BEEN 3 MONTHS! So now I'm out a $250.00 pair of sunglasses and incompetent customer service agent that couldn't care less!
Do not send these idiots your glasses