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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Read title. Plus there was 3 random lenses in the box. No idea what their for.
After a 3 week delay on my order (delayed in coating, didn't pass quality control...), my glasses arrived with the right eye prescription on the left lens and the left eye on the right lens. No way to communicate with Lensabl other than email. No response back after they were notified multiple times of the error. This company is blind to their errors and to their non-communication skills. Take your prescriptions to somewhere else: period.
Good process—my only complaint is the inability to call a human on the phone. My first order was wrong—but you guys fixed it. Great job. I'll be back!
I am an avid cyclist and love to listen to music and audiobooks while I am riding on trails and away from traffic. The Tempo prescription sunglasses have speakers in the bows with volume control and an easy to reach on/off button. The Tempo sunglasses connect via Bluetooth to my cell phone and it is easy and safe to receive phone calls while riding. The sound is very clear and the lens quality is excellent. The Tempos are available with nonprescription lenses through Bose and with prescription lenses through Lensabl. My vision is very clear with the Tempo lenses. I highly recommend the Tempo prescription sunglasses for sports.
There we're shipping delays, delays and interruptions in quality control, problems making my lenses and as a result took much longer than expected.
Not sure how they work with insurance, as I did not try. However, after reading the instructions several times, I went through with ordering my lenses for a pair of Bose sunglasses. Everything went rather quickly, and I was updated throughout the process.
They look great and work great. I wear progressive lenses, and it's nice to have these ready for driving.
Great experience with replacing my slyk lenses with prescription lenses. The quality of the lenses look to be exceptional.
Excellent no issues... very pleased with my new lenses
My order was processed and shipped faster than I expected. It was a great experience all around!
Waited close to a month for lenses and frame to get back to me. They had to restart my lenses and lenses do not fit in frames properly. Glad to have the glasses back in my possession though, the glasses will work for now. The shipping was fast and easy.
After 3 weeks my 3 pair arrived with wrong prescription in them. E mailed company and still waiting for them to get back to me
It took 2 weeks to receive a box to ship frames for lens replacement, and over 5 weeks to receive the ordered replacement lenses. When the lenses arrived, the case I mailed was not returned.
I am not happy with my lenses. First of all... the process took over a month - much longer than I expected because there was an error in the quality inspection process and had to start over.
I ordered the high-index 1.71 lens and I do not believe these are the high index lenses as advertised. I have other glasses that are the 1.71 high index lenses and they are MUCH thinner than these. I do not believe these are correct.
Overall, I believe the service was excellent. I received the new prescription and it was perfectly done. Still amazed at how you can take all the measurements from afar! I'll be sure to use you again when the time comes.
Very well done. New transition lenses in antique frame. Lovely.
They did a wonderful job. Start to finish, the process was just beautiful. The user experience was just perfect. It was very easy to choose my likings for the glasses, the box they gave to send my glasses was very simple and easy to understand. And during the process, there was an issue with the lens and they informed me clearly and as expected only took a week longer. The packaging was brilliant and the final product that was sent was also good. Have been using the glasses for a day now and the lens are extremely beautiful. Lol, when I first took it out of the box, I thought there weren't any lens attached to it.
Team did an amazing job, helped through color questions and adjustments for prescription sunglasses. Also really accommodative when I had a prescription issue from my doctor, and were able to put the order on hold while I worked to resolve the issue. Really, really awesome
I think the price was decent took alot longer then I would have thought. But I'm waiting on my husband input on how he likes them. But overall I think the service was good.
They did a fantastic job with the fragile antique frames I sent them. I am very happy with the result.
Asked for repeat of lenses that I had ordered before and that's what I got! Customer support is super helpful. Pretty quick. Good communication.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members