LensablReviews 6,039

This is my second order of Stoggles lenses. The first order (CR39 lenses) and customer service was perfect. My second order also had great customer service but the item received (Poly lenses) do not fit in my stoggles and one of the lenses has a tiny circle? In the upper right. Trying to get it handled now. Not too worried because, again, customer service has been responsive and helpful!

This is my second order I was very disappointed when received second pair glass dark mirror. Not transition extra active! Which i paid for!, waiting for costumer service to help-me to resolve this issue and provide correct glasses

The frame on my very fragile prescription glasses broke while out of the country, and I needed to have a replacement upon arriving home. The company had my prescription from having previously replaced a lens, so was able to proceed with my order. A few days later I was advised that quality control had found a problem, and that the order would be re-done. I didn't know how long that would take, but I received my new glasses two days after I arrived back home. I appreciate that the company was honest about a problem, and that the service is expeditious. I rate the company 3 stars since I would have liked to have had a larger selection of frames. Also, the frames I ordered do not sit correctly on my head, which I realize is a problem one can encounter when the purchase is on-line and doesn't include fitting/adjustment services. They will serve well as back-up glasses after obtaining new glasses after my next eye exam.

My glasses order had to be re-done twice because of filling my prescription incorrectly. My order was not completed timely - I was told this was because of COVID issues. When I finally did receive my glasses, one of the lenses had a small smudge which I assume was due to incomplete polishing, and one lens has a small crack which likely will grow over time. The glasses are still usable, so due to prior frustrations, I did not return the glasses for correction. I would never, ever, recommend Lensabl, and I will never due buSiness with them again. I there was a zero star rating, that would be mine.

I ordered bose tenor to use as my computer glasses with blue light filter and while walking around. This is my first pair of prescription glasses and my prescription shows ADD 0.50 and the rest are 0. My prescription had been modified for some reason and changed the sphere from 0 to +0.50. Issues I had are it took 2 weeks to ship due to some issues an when I tried to use it, it makes me dizzy every time I take it off or while wearing it and moving my head. Now I need to replace the lenses with no prescription.

We purchased the Bose Tempo Sunglasses but wanted a prescription lens and Lensabl was amazing! I contacted them and they were very responsive - told me exactly what the process was and answered all my questions. I will definitely be using them again!

First of all, beware of their "discount offer". Classic bait and switch. They offer a percentage off then say it only applies on the lense. And customer service doesn't exactly try to assist in helping calming things. It's the opposite, they fan the flame. On top of that, the order was delayed due to defects in their first run of making the lense? Horrible experience overall. I believe this item is being returned.