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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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Awesome service- you made a loyal customer, and since you passed the test with flying colors I will order my prescription sunglasses from you tomorrow. Thanks!
I was super worried about ordering lenses this way. I thought the amount of info they are asking for was troublesome. I was wrong of course; it was super simple. I did a bit of research on their site, they explain everything, then I did a couple tests orders I see what kind of lenses I really wanted and what the cost would be with different options. I was quoted $450 for generic polycarbonate lenses at the eye doctor because I have no insurance, but Lensabl was only $150 for a high index lense. They look amazing, the lenses were perfectly cut for the frame I sent them, and I can see great!
I've been purchasing eyeglasses with progressive prescriptions for the past 10 years. I've tried several local optometrists to check my vision and send out my prescription to their vendors. This is the most expensive option that can cost upwards of $800 for a reasonable pair. I've tried online sources that offer frames and lenses for as little as $50 and everything between those two extremes. Lensabl provides great service at half the cost of local optometrists and they stand behind their product. If the lenses are not made well, just send the eyeglasses back and they will fix the problem at no extra cost and free shipping. I purchased progressive vision eyeglasses with premium transition lenses that didn't work well so Lensabl redid the lenses and now they work great. Rhinna, their customer service rep was great and provided good communications throughout the process.
I received the glasses sooner than expected. They are going to be perfect for work.
Received great pair of lenses in the correct prescription, place into my own frames, for a great price. Can't asked for more.
I've used Lensabl twice now and haven't regretted it at all. The glasses arrive in perfect condition and overall the process doesn't take too long. With my second order, I had received an email that there was an issue during the quality control check and I really appreciated that I was updated through the process. Lensabl obviously cares about their customers and the products they send out! Lensabl is definitely my go-to for lens replacement now.
I ordered two pairs of glasses from Lensabl. Initially i received a box to send in frames - which is not what i ordered. I contacted customer service and they informed me that i did indeed order glasses (not just replacement lenses). Three weeks later i received one pair of glasses - and a second set of replacement lenses sitting loose in the box. It has now been a month since I ordered and I still do not have my glasses, and Lensabl has not processed a refund for the missing glasses. I will not be ordering from Lensabl again and would recommend that others look elsewhere to avoid this headache. I'd rate lower than 1 star if i could.
Getting frames that I've loved fitted with new prescription lenses was the answer... and LENSABL did it amazingly! The process really couldn't have been easier.
Super easy to complete and didnt take long to receive. Very happy with the quality of the glasses and that my special instructions were taking into consideration. Customer service was on point and contacted me within the same day. This was a very pleasant experience and I'll definitely continue to order from here and recommend to anyone who'll listen.
Great experience made sure my glasses were right and love everything about them
I'm pretty upset because my original Stoggle lenses came with anti fog and worked really well. After sending them to Lensabl for Rx, I had to pay a pretty hefty amount for anti fog lenses when the original lenses had them (which I felt was wasted). After paying extra for anti fog, I received the new glasses and they still fogged, even without a mask! I was at home and the lenses seemed to be very sensitive to just body heat from my face. Today I tried them on at work with a mask and I couldn't even last 10 seconds without the lenses fogging.
So glad I can wear my old frames again! I purchased an expensive pair of frames and after more than 2 years of everday wear the lenses were no good. I'm very glad I took a leap on this company and got my frames re-lensed. The process was a bit longer than expected (about 1 month) but completely worth it.
The ordering was effortless and the finished glasses are perfect!
Will be ordering for other family members soon.
I've been searching for a service to replace the lenses in my prescription eyeglasses for a good while now. I love the frames I have and didn't want to give them up. When I first found Lensabl, I was excited to give them a try. Ordering online was straightforward and easy (apart from narrowing down my choices from the slew of options and impressive extras). I received helpful updates on the status of my order, and was delighted by how quickly they were shipped and delivered after I sent my frames off. The box I requested to ship my frames to the lab was appropriately sized and protective which helped reassure me from the onset this company cares about quality service. When my frames arrived with lenses installed— and in a stylish case no less—my first impression was reaffirmed. My experience was nothing but positive, and I'll be recommending Lensabl as well as returning next time I need lens replacement!
Lensabl makes lens replacement so easy. I get to keep my favorite frames and save money in the process! Highly recommend.
The reading area on my progressive lenses is too small to allow both eyes to focus at the same time. It feels like somebody is providing me with a cruel challenge.
Everything was easy to set up the glasses are 1.5 but you can tell if you're done by a professional there a lot different than cheap reading glasses the music a little later than I thought it was going to be but I'm also the type of person that likes to have their music cranked up halfway you can't hear it to the earpiece all in all I'mhalpy
The price was right and the return of my glasses was prompt and the workmanship was great
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!