LensablReviews 6,035

This review is for Lensabl's lens replacement service.

I hate to admit it, but I'm super picky about eyewear—the fashion aspect of it, as well as wanting to get the best product. I depend on my vision for my profession, and I like getting the best stuff that I can afford.

I got the new spendy icberlin frames I liked for a fraction of retail from eBay, and I wanted all the options for my lenses, so I tried Lensabl. I chose Lensabl over their competitors because of the design of their website; I thought they did a good job of making the process simple and easy. You can monitor the progress of your lenses using their order tracker. Also, their packaging and overall branding is friendly and well-done. Their customer service has been responsive and helpful.

About a month later (this is written as we are in the middle of a pandemic) I received my completed glasses; they look and function amazing. The options I chose added to the time it takes to complete them—and that's the main thing you have to keep in mind when using a service like Lensabl—it helps immensely if you know a bit about what is involved in making lenses, as well as how certain options you choose can greatly affect how long it takes to make them. I would recommend this service only if you have another pair of eyeglasses to use while the new ones are being fabricated. Also, if you need an emergency lens replacement service, Lensabl may not be the fastest option.

I'm super happy with the lenses and services that Lensabl provided. If you choose to use Lensabl, just remember to manage your expectations. Lensabl's lab(s) are the big, high-end kind that the opticians use, so the quality is going to be great, but the process of fabrication, coating, and edging lenses is complex and time consuming—plus if they don't pass quality control they will have to go through the whole thing again.

It's nice to have an option like Lensabl. I think they did an awesome job. I'm going to use them again, and I highly recommend them to anyone who is super picky about eyewear like I am. Just keep all the things I wrote about in mind.

Received beautiful glasses and delivered really quickly.

I was nervous about ordering lenses online and shipping my frames, but I was pleasantly surprised! The online ordering experience was extremely easy and shipping was fast. My sunglasses look great and came packaged safely and with a nice case, cleaner, and microfiber towel. I highly recommend this company! It was far more affordable than the new prescription glasses that I purchased in-store and I see no difference in the quality. They also accept insurance!

It took a bit longer than I expected. The whole process took 5 wks from order, to receiving box, mailing box, and receiving the new lenses. It felt like it took a long time to receive the box and then I was without glasses for 3+ weeks. I think this company can do more to set expectations about turn-around time depending on geographic location.

When I received the glasses back, there was a human hair stuck between the lens and the frame which I had to tweeze out. I was also surprised that my glasses looked different. The right lens has a think border that really catches the light, that wasn't there when I delivered my frames. It almost looked like the right lens didn't really fit the frames. I am assuming my prescription went up and required a thicker lens in the right side. There is probably nothing Lensabl can do about that, but unfortunatley in pictures my glasses look like they have a white rim around the lens, but only on one side.
The good news is that I can see perfectly, so I am happy about that. I appreciated the email communication with progress updates because given how long I was without my glasses, I was getting a little worried I wouldn't get them back. I also appreciated new case and glasses cleaner. That was a nice touch.

Hi, this was my second order from Lensabl. Since the first one was nicely done I moved forward for the second one but unfortunately it is disappointing. First, the original lenses are not sent back to me. It is a kind of expensive sunglass and I do need my original lenses back which has Tom Ford engraved on it. Second, the new lenses are not fit. The lenses are smaller that the original one for the frame and you can see a groove and it's obvious there's a size issue.