I've been with Liberty for the past 5 months. Since then, I've had 2 claims on my refrigerator and one for my AC. They fixed and paid for all my claims quickly and just as important, made the process super easy. I can't recommend them enough!
I love my LibertyHomeGuard policy! Their customer service is very courteous, respectful and helpful with all of my policy needs, and I always feel like I'm getting the best value for my money. It would take something very major to get me to change my provider.
My air conditioning system broke this year. Some sort of an issue with gas leaking out, Liberty Home Guard customer support had someone on the case within 2 hours or so. I really appreciate their quick response.
My dishwasher broke two weeks ago. I made a call to Liberty and before dispatching a technician the customer service technician offered to help me troubleshoot. After 15 minutes on the phone together we managed to fix the problem and I saved myself the time of waiting for a technician and the $60 deductible. Liberty goes above and beyond!
Filed a claim for my dishwasher which wasn't draining properly. Their service department coordinated the entire claim for us. The technician came the next day, fixed the clogged drain and waived the service fee. Thank you Liberty!
Jordan Marks responded to me quickly, answered all my questions and was very professional and courteous. Liberty Home Guard has more flexible coverage than the other companies.
When our AC stopped working suddenly, we opted for replacements instead of repairing it. Liberty's credit towards replacements always offer me that option.!
They have great plans to choose from which are easy to understand. Honest guys who do away with all the "fine print" none sense.
Highly obliged to team Liberty!
The best out there, from price to service. I recommend anyone gets this for a home. They make sure you get everything you need to be covered.
Signing up for home warranty plans with Liberty Home Guard was quick and easy. Transparent documentation was provided which I do recommend everyone read. Seems straightforward.
Overview
Liberty Home Guard has a rating of 1.9 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Liberty Home Guard most frequently mention customer service and hvac system. Liberty Home Guard ranks 9th among Home Insurance sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members