LifePoints

They closed my account suddenly after completing hours worth of surveys and saving over 3000 points. They said I violated the code of conduct but failed multiple times to inform me what rule was broken. I now know that they do this to hundreds of users to avoid payout. I would avoid this company at all costs.

I get good survey opportunities on this panel as compared to others. The reward is also good and most importantly when we redeem the points, it gets credited very fast, unlike some panels which take a month to redeem it.

For the past three days I've been trying to redeem my points for a cheap $5 Amazon gift card and it says "we can't process your order, try again later." It's been 3 days! Worse, I try to contact them via email and chat and when I hit submit it rejects my message! What's the deal with this outfit?

I put time ang efforts on answering those surveys. When it was time to redeem I was no longer able to log in to my account. I sent an email to their support I got an answer that I have violated something or not being honest of something. No further specification or information. I would like to warn everybody, this is not a serious survey company, just scam so be careful!

From the comments I have been reading here, I am at least glad that I am not alone. It seems I am one of many who have been faithfully completing surveys with this company for many years and then suddenly dumped without warning. With some lame excuse that I had committed fraudulent activity and tried to complete as many surveys as possible while not even qualifying for them. I am not even given any examples of what I supposedly did wrong. That is absolute rubbish! I didn't even qualify for most of the surveys that were on my page anyway. I used to think this was one of the best survey panels around but now I think they are among the worst. If this is what they do to long term respondents they are crooks, especially as I have also completed surveys with other panels as well for many years without any issues. I don't appreciate people who waste my precious time!

Don't trust those people. They pay out a small amount at first and after that, you build up your points for a bigger reward and try to log in and it says your account has been disabled. No e-mail nothing, no reason. I send them an e-mail thinking it was a glitch but they send one back stating I did something against their terms. I ask them what I did. No answer. So in other words I did nothing wrong. They don't want to pay out. Scammers.

This app is a scam as they will cancel your membership without warning and out of nowhere claiming that you have violated their terms and conditions. Despite no rules being broken, they told me there was overwhelming evidence that I had violated these despite only completing one survey in the week that led up to this. They will not explain to you what it is that you have done wrong and remove any points that you have earnt. Take out your points while you can and then delete this app. Awful customer service and treatment of those who spend their time using their service.

Well I joined mysurvey recently through my desktop. Surveys seemed ok but there wasnt an awful lot of them and it wasnt clear when you had been filtered out of a survey (which was usually after you had spent a fair bit of time on one) and I seem to think there was at least one survey that I completed but was not credited for. They emailed me to say I had won a fiver in the sweepstake but it was not credited to my account. So I emailed them saying it had not been credited. No reply. Then I noticed I stopped receiving any new "survey available" emails and a week or two after that I noticed that I could no longer log into my account. They seem to have closed my account without explanation. I have done a number of surveys and my account was closed before I had enough points to cash in so I have received absolutely nothing for my time. Also their android app is useless. I say avoid these fly by night con men.