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LifePoints

How would you rate LifePoints?
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Utah
1 review
0 helpful votes
Follow Cathy B.
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Easy surveys for points which I convert to PayPal. They are the combo of MySurvey and Global Test Market which merged. If you consistently take surveys the points add up quickly. So far no problems with them.

Date of experience: August 29, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Cathy,

We are very grateful for your kind words. Thanks for sharing your review with us and the LifePoints community.

Kind regards

Ben

Illinois
1 review
6 helpful votes
Follow Chief C.
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Scam
September 29, 2023

Was five till they canceled my membership after redeeming two gift cards in a row. They claim it was because I didn't give them enough info. I'm sorry but my income and other personal things is not their business. I was sufficient in my survey giving and kept up my end of the thing. My one star will remain my review

Date of experience: September 29, 2023
Priscilla F. LifePoints Rep
over a year old

Hello Chief,

Growing our LifePoints Community is very important to us. We depend on our members and when we have to inactivate an account due to a violation of our Terms & Conditions, it is something we take very seriously to ensure we are making the right decision.

Thank you kindly for understanding!

Virginia
1 review
0 helpful votes
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Love the site!
August 29, 2019

Just one little thing - I do get a few ongoing survey diaries that last for like a week and usually will amount to either 300 or 600 points. I've done a few in the last few months and there's been a few where I haven't seen my reward points received yet. Not a huge deal - I know sometimes it takes some time. But it is a little frustrating and I'm not sure if I am actually ever receiving the rewards. But all in all I love this site!

Date of experience: August 24, 2019
Rhode Island
1 review
8 helpful votes
Follow Mark M.
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My account was also mysteriously inactivated. My emails have gone unanswered, as has postal mail that I sent to the company's listed address. I had been accumulating points for a long time and would like to collect my rewards as promised!

Date of experience: January 2, 2017
Australia
1 review
12 helpful votes
Follow Philip G.
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In the past 2 weeks, I have completed 3 surveys, tried to submit them and each time got an error message. Now their "Help" desk are claiming I didn't complete the surveys but was screened out - don't they think I know the difference? Before this, I have contacted them I don't remember how many times with the same problem. I am no longer willing to waste my time and will unsubscribe after I get as much of my money out of them as I can.

Date of experience: March 8, 2017
GB
1 review
1 helpful vote
Follow Neil H.
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Have been a member for some time. Good variety of surveys and reasonable rewards. Best not to think that you will accumulate points too quickly, and think longer term for gaining rewards. Always get logged out of the main dashboard after around 10 minutes, which would be good if it could be fixed, so you do not have to keep re-logging in, or jumping back to the window to click on the dashboard to remind the server you are still in the system.

Date of experience: September 3, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Neil,

Thank you for letting us know about this. Your feedback helps us get better.

Kind regards

Ben

Georgia
1 review
1 helpful vote
Follow Sanjeev P.
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I was a member for at least 6 months probably a year. I don't remember. All the sudden a few days ago I was not able to log in. I contacted support and my account was terminated. I appealed and asked why and they said nothing other than we confirm your account has been suspended. New surveys are posted daily.

Date of experience: May 24, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Sanjeev,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

New York
1 review
0 helpful votes
Follow Jenna H.
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I've received the same auto response from them as everyone else where they are closing long standing members accounts with no good reason besides you violated there terms. There responses are copy and paste the same and no consideration given. I believe everyone having these issues should report them. I've been a member since my survey years and years ago.

Date of experience: July 14, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Jenna,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

Should you wish you can proceed again and see if you would get a different resolution, please open a ticket with our Help Center here:

https://lifepoints.zendesk.com/hc/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

However, this does not mean that your account will be reactivated, especially if we have found evidence that you have breached the terms and conditions.

We are sorry for the inconvenience this may have caused you, we hope that we can welcome you back to LifePoints Community.

Kind regards,
The LifePoints Team

Florida
1 review
0 helpful votes
Follow Vicky K.
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I check for surveys several times each day and many have already expired before I can answer them. I don't think this is legit. On the positive side, I have been able to cash in points for credit to my Paypal account several times, although it takes over a week, sometimes two weeks to get the reward credited. I will continue to participate for now.

Date of experience: August 9, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Vicky,

Thank you for letting us know about this. Your feedback helps us get better.

Kind regards,

Ben

Pennsylvania
1 review
4 helpful votes
Follow Debbie C.
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Seems like a scam
September 14, 2023

Like many before me have said, my account was closed after just a couple of surveys. When I reached out, they stated it was due to the quality of my responses. I had answered all surveys honestly, taking my time. Did not make sense to me, and after searching, found so many others have the same experience. Seems like they are looking for info without paying out rewards. Don't waste your time.

Date of experience: September 14, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Debbie,

We can assure you LifePoints Panel is not a scam and we'd hope the thousands of people sharing their positive experience with us would be a testimony of this. If your account was inactivated it was due to a violation of our Terms & Conditions.

Kind regards,
The LifePoints Team

Overview

LifePoints has a rating of 2.1 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 6 days
+87