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LifePoints

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Australia
1 review
4 helpful votes
Follow Ken B.
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Has anyone got any Ideas. I have been doing "My Survey' for probably 2 Years. About 3 weeks ago, it changed. Suddenly, every Survey went from "Directing to Survey", Straight to "Report Issue". My Survey has given Computer Settings to check, but all is OK. Can anyone assist as to why this has happened. Myself, and Computer wise Friends are stumped. HELP!.

Date of experience: August 17, 2016
Ohio
2 reviews
18 helpful votes
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Frustrating
October 12, 2015

I had been a member of this group since 2006. I had a few problems along the way, but mostly they would give me credit for surveys and allow me to redeem my points for rewards. Recently, they put my account into an "inactive" status for no reason that I can figure. I lost over 5500 reward points. They have not responded to my emails. Over the last decade, I tried dozens of survey sites and this was one of the few that I tried to stick with. I am very disappointed with this site after all this time. Become a member at your own risk and don't forget that the hours and hours you might spend filling out surveys, might not get you many rewards.

Date of experience: October 12, 2015
Michigan
2 reviews
11 helpful votes
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They don't pay
March 30, 2018

They pay very little, but the real problem is that they will give you a lengthy survey, you will work on the survey as if you've been qualified, then MyPoints says you don't qualify for the survey. So basically you spend your time answering their questions and don't get paid. I just spent over an hour answering a survey that was supposed to pay 550 points,

Date of experience: March 30, 2018
Priscilla F. LifePoints Rep
over a year old

Hi Nic,

We're sorry that you haven't had a positive experience with LifePoints thus far.

Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.

If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
Ben

GB
2 reviews
9 helpful votes
Follow Dolly H.
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This site is an absolute waste of time! You are invited to participate in surveys to earn cash through a points system, easy enough I hear you cry, lets do it! The flaw in this system is that you never get to complete a survey, it goes something like this- you waste 5 mins of your time answering questions, then you won't qualify, or the survey is full, or you don't have Adobe( they are aware your using a tablet) or the survey is now closed. I made ten unsuccessful attempts to complete a survey. Don't really know why I was doing in the first place to be honest, It confirmed my thoughts dull, boring utter waste of time. Spend your time and the little money you do have on something far more constructive!

Date of experience: March 1, 2016
GB
1 review
3 helpful votes
Follow Clive W.
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Joined last month. Furiously did loads of surveys. Applied for some gift cards.
Then they told me I had violated their terms and conditions. My account was closed and my rewards forfeited.
This has happened to many people.
AVOID THESE SCAMMERS - they don't pay out!

Date of experience: February 14, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Clive,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Illinois
1 review
1 helpful vote
Follow Allison D.
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I think this has become a site which is more focused on harvesting your data, less focused on a solid experience for survey takers. If you're cool with giving away your personal information for nothing. Have at it.

Date of experience: July 25, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Allison,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Texas
1 review
0 helpful votes
Follow Elizabeth B.
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I was doing surveys when they were My Points. The format now took a little time to get used to but you get the hang of it soon. Join to give your opinion on all sorts of subjects and earn points to cash in for items or cash.

Date of experience: August 11, 2019
Australia
1 review
2 helpful votes
Follow Stephen W.
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I wish I had thought of checking for Reviews of LifePoints before committing so many unrewarded hours to completing their surveys.

I have now read the Life Points Terms the panel sent me. I have read nothing that would indicate that I have "violated the LifePoints Reward Point Rules" which their support staff has claimed.

All I know is for 2 weeks I answered all surveys in good faith, earned the minimum 1100 points and sought to redeem these points for $10. I was told it would take about 10 days to receive the reward. But from that moment I was not offered any further surveys.

I have no understanding of why LifePoints took this action. I apply an ethical approach to everything I do in my life so am both mystified and offended by their judgment.

Date of experience: August 24, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Stephen,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Philippines
1 review
1 helpful vote
Follow Crisanta M.
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I think lifepoints is a great app for everyone. Aside from having fun answering surveys, you can also earn rewards. And the help center has quick response to my request yesterday. Thank you lifepoints.

Date of experience: June 6, 2023
Priscilla F. LifePoints Rep
over a year old

We are very grateful for your kind words. Thanks for sharing your review with us and the LifePoints community. Kind regards,
The LifePoints Team

California
1 review
0 helpful votes
Follow Merlyn S.
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This survey site is a big change from the old sites of MySurvey and GlobalTestMarket. I'm getting used to it now and I don't expect any major problems. I haven't cashed in points yet, so I can't comment on that part. If you're new to doing surveys, give LifePoints a try. It's better than some other sites I've joined.

Date of experience: August 9, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Merlyn,

We are very grateful for your kind words.

Thanks for sharing your review with us and the LifePoints community.

Kind regards,
Ben

Overview

LifePoints has a rating of 2.1 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 6 days
+87