LifePoints

I've been doing so many surveys on their site but after asking lots of questions they don't give me any points and direct me to the home page... like it's been days nd I waste al my time answering all these ques and I get nothing... very disappointed

I wish I'd read more reviews before signing up to My Survey. Seems I'm not the only one where they suddenly deactivate your account and refuse to give a reason why, nor reply to emails. Fortunately, when they decided to deactivate my account without reason, I had recently cashed in and had a very low point balance, but I see there are others who were deactivated and can't get their money.

UPDATE!

Two months after initially contacting the elusive Emma, I now have a reply which states that they deactivated my account because it was accessed from another country. They also advise I do not use my account at an internet cafe. Well, it gave me a laugh and I deactivated the newly reactivated account. I wonder how many of these generic emails have been sent to others that have complained on this site? Just do yourselves a favour and don't sign up in the first place.

I agree 100% Same thing just happened to me, claiming I did something against their policies to access more studies after years of membership, filed a ticket when I found my account temporarily unavailable over this and learned about it thru response to ticket. Did their long winded investigation and came back saying evidence was overwhelming and they were canceling my account (conveniently at a time when I had just earned a reward), but never offered to show me one shred of proof which I asked for. Site became a waste of time anyway with many studies under 10 minutes that would not even load any content which I would then leave and go to another one.good bye,thank you, I don't need to be a member of a crooked, unethical site making false accusations just to get out of paying or for any other reason!

Obviously I am not the only one who lost points because of this shady business. I was a member it was still Global Test Market then changed to Lifepoints. Will close your account out of nowhere saying you violated the terms. Will not tell you what you have violated. Just copies and pastes paragraphs from a manual and then ignores you (that's if they are real people answering and not bots). I am sure my points got split up among some employees who needed them. The fact that there is no phone number to call tells me this is sketchy as all-get-out. Don't join or get out while you can. I lost almost 5000 points yo these characters.

Firstly I am not quite sure why there are so many negative reviews?! I was originally with Globaltestmarket and switched to Lifepoints when they did. I have had no problems at all with the points tracking and have earned multiple payouts via PayPal - I reckon about £40 in in the last month alone.

Surveys are all usually straight forward and easy to complete. Always do 3 or 4 on a lunch break whilst at work.

Will definitely keep using!

Stole over £200 worth of points which I had been saving for my 50th. They discriminate against disabilities. I have health issues and a few personal problems and as completing surveys when having a horrendous flare up was not top priority, when I explained this they did not care and I would say this is bordering discrimination. Avoid the site especially if you are saving points for something special because they will just whip it away. They don't even send you are warning of what they will be doing

As you can see they pretend to care but I sent a private message back advising that I already raised a ticket and they haven't replied to my response to this...just confirms how awful they are. Anyone reading this please avoid.

I had no idea the random cancellation of memberships was such a common thing until it happened to me recently and I got the canned response that I violated terms and services. Of course you can't get anything more specific than that because I guarantee most of us with these canceled memberships did nothing wrong- except accrue 4500 points like I did that they don't want to pay out. I never leave reviews and usually just shake it off and move on but I'm now compelled to make it my mission to let as many people as I can know to steer clear of this shady company.

I had been receiving regular surveys from Life Points up until Nov. 2021. I was in the middle of completing one of their survey diaries when, without any explanation, my account was suddenly cancelled. I contacted Life Points; the Support Team said I may have "accidentally unsubscribed" from LP. After disputing this, I was advised I could rejoin but had to use a different email account. And, "as a one-time courtesy for being a valued member of LP", they would transfer my points into my new account! New account was set up, points were eventually transferred, however, surveys have since been withheld. I contacted them again Jan 17/22 and was informed my new email address/account is in good order. As of today's date, however, still no surveys.
Guess they don't like anyone calling them out when they make mistakes.

I did the online registration to do paid surveys, gave all my personal details and was simply told at the end that I was not accepted. No explanation, nothing! I felt like I had had my personal details extracted under completely false pretenses. I understand that they must have certain demographics that they're looking for but clearly educated people who are just wanting to supplement their income with a little extra do not form part of this! If this is you, stay away, you; re wasting your time!