That's right, I complained because I completed a diary that was supposed to pay me 585 LP, around £5!. I always do surveys the right way and follow all the rules but apparently I don't, only when I chose to fight for the fact the system didn't pay me the points I earned on 1 survey. I complain, get banned. Listen to all these bad reviews people and just don't bother.
Reviewing Life Points Panel - A scam. Set up to "glitch" at the completion of 30 percent of the surveys. Most surveys will take longer then the estimated time. Not a fair value exchange. Are so many people desperate to earn money or they just want to share their opinion that they don't care about this business having what looks like "dishonest practices" and lacking in integrity? How can big brands use such a company that has so low user satisfaction that they can trust the integrity of the data that this company produces?
Hi Clark,
We're sorry that you have been experiencing technical issues with the platform.
Our development teams have addressed known issues related to the new platform and believe the majority of these have now been resolved.
If you are still experiencing issues, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new. Please quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Like others here have stated, you'll work on a survey for 15-20 minutes--sometimes more!--and you'll "screen out," which means you're not the demographic they're looking for and the survey abruptly ends. It should NOT take that long. I have also spent as much as an *hour* on a survey only to get to the last screen and get an error message. I've lodged complaints three times, but no one ever replies or awards the missing points. They have a consolation prize called "sweeps entries" that they give you instead of points if you screen out, but sweeps entries do not add up to anything as far as I can tell. I can't even find out on the website what they are and/or how often these "sweepstakes" take place. If you find yourself stuck in one place all day--you're a receptionist, say--and need something to occupy yourself, you may want to try your hand at this. But by all means don't spend valuable time if you could be doing something productive.
That so-called Help Center is a joke. When you submit a complaint you get the typical copy/paste response from these jokers. They are apologetic about it and say they are trying very hard not to let it happen again blah blah blah... They consider the matter SOLVED and you still don't get the points. I've done this several times and get the same b/s reply. And if you do get some sort of credit, it will likely be like 10 useless sweeps entries. Has anyone actually won something with sweeps entries? I didn't think so.
I managed over many months to get $50 in surveys. Only about 50% of the surveys gave any points. You go through a lot of work to have them reject you. Customer service non-existent. Always write down every survey number when you begin it because if there is a problem they wont help without a survey number, and then they don't help much anyway. The last 3 surveys I did I finished but rec'd error code. Never did get my points awarded. I finally gave up and cancelled them. Not worth the work involved for so little reward.
I set up an account and completed 8 or more 20-40 minute surveys and just before I got to the $5 in cash I try to log in again and get a message telling me to contact them because my account is suspended. Contacted them and they emailed me back saying my account did not pass some third party security checks. Wouldn't that have been done before I did all those surveys? No offer to try and correct whatever the problem was and no rewards for time wasted. They just took all my info and are now selling it making 100% profit. I bet it doesn't happen to everyone because that's how their scam stays afloat.
Hi Derek,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I've been using this site for about 3 months, at first it was great, I had a account on my home tablet and another at my computer at work, under a fake name, I averagely made about 30$ a week all together, I usually cash out 5$ PayPal ASAP! I never wait to get a higher payout. But recently my home account has no surveys, for over 2 weeks now, my work account only gives me 1 survey a day, for almost 3 weeks. It was fun while it lasted. 30-40 on my PayPal every Friday was a blessing. But for now I might go back to swagbucks..
Hi Richard,
We're sorry that you haven't received enough surveys.
Here are some reasons why this could be happening: https://lifepoints.zendesk.com/hc/en-gb/sections/360002695172-I-want-more-surveys
If these answers do not address your concerns, please open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - and quote 'SITEREVIEW' in your ticket so that we can escalate the matter with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
Ben
Spent many hours doing surveys. Once I had enough points to finally claim a reward, they suspended account and did not process reward. Said I violated rules, but said it was against policy to provide an explanation. Just not right. Avoid this survey site.
Hi Mike,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
So I violated their terms in an overwhelming fashion yet they won't tell me what I did. I rarely do the surveys anymore due to time constraints but try to stay active. I am still receiving emails daily from them to come do a survey but my account was terminated. If you terminate an account at least let people know what they did wrong. Accusing without proof sounds like a scam!
Hi Pam,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
My account was randomly deactivated. I lost over 3000 points and they'll not do anything about it. The reasoning is extremely vague. Seeing other reviews here it's clear that they are just using their members are their time and then closing their accounts before they have to pay. Great business model I guess. I don't recommend it to anybody. It's a scam!
Hi Marta,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.
LifePoints has a rating of 2.1 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.
Hi Joseph,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team