Lilicloth has a rating of 3.8 stars from 6,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 13th among Women's Clothing sites.
I'm impressed by the wide range of stylish clothing available at affordable prices. The quality of the goods was higher than my expectations, and the sizes were as stated. Delivery was fast and without problems. The prompt customer service is also commendable - all my questions were resolved promptly and professionally.
I ordered 3 tee-shirts on 1/15,1/29 and 1/31 respectively. Today is 2/16, and as of today, all 3 items are STILL only "processing!" Waiting 6 weeks (and who knows how many more) for delivery is inexcusable. I doubt that I will EVER order from this company again, which is a shame, because I do like the products. But I cannot abide the shipping practices!
The shirts look exactly like the pictures. A little bit thin, but sizing seems right. IDK, yet if they shrink a lot. Overall, I will be getting more shirts. Website really needs help. Hard to navigate, pictures get huge hiding other information. Sales explanations non existent,
The shirts look wonderful. Price decent. Styles very nice
Designs very nice
I bought a dress on this website, when I found out there was no stock, this page suggested similar dresses that I might like. Fantastic service, the payment option is great too, and it definitely makes it more likely to buy as I don't have to pay anything until I'm sure I love the item.
Smooth transaction. I liked that there was no quick timeout on completing the order. Took longer than expected to arrive from China. Shipment tracking on line was not very helpful, considering all the handoffs from one part of the chain to the next — for example, was customs clearance in China or the US? Emailing a question to customer service helped, because they provided more detail. It was a gift, so I've not seen the shirt to judge quality. My wife bought something, and her conclusion was cute but not great material.
Clever sweatshirt
Clever sweatshirt
I ordered 3 items 4 days ago. They are still listed as "processing". Every order I made from other companies on the same day has already arrived.I have tried twice to contact Lillicloth using their online chat, but no one responds. This is a black hole! There is no way for me to expedite my order. Communications is paramount and lillicloth has failed in this arena.
Tip for consumers:
Order way in advance! If you need something soon use Amazon! If you like communications then this is not the company for you! There is no way to contact this company! They have an online chat but they do not answer it! They are very difficult to deal with!
Products used:
Sweatshirts. But they have not been shipped yet. They seem to be stuck in the processing step. And the only way to contact this company is through online chat. But no one responds to any online chat requests. It is infuriating. I wish I never placed an order with them.
Placed 2 orders minutes apart as I changed my mind.I asked that they ship together and they responded hey couldn`t. I have said before there shipping costs are high and this didn`t help save a few $$$$
High shipping costs.
Great tee for remembering Veterans
Price and quality really good. Shipping excellent. Usually receive early.
Exclent. Quality, pricing,, shipping could be a little less. But other wise ok.
Quick and easy on line ordering, easy to follow instructions. Easy no hassle payment.
Liked look of clothing and price
Sept. 19,2021 I received 5 items from Lilicloth yesterday and 4 were not anything like I expected. One t`shirt had a typo on it (said Gould instead of could) and was supposed to be a small but fits my large size son. Another was supposed to be long sleeve but is 3/4 length, looks little like the picture, and it a weird shiny knit like one of the shirts made for swimming. The other 2 were also way too big and said cotton blend but are an acetate or rayon. One tag says machine wash, another says "dry clean only".
Please save your money or order from Shein where you can get fun, inexpensive clothes. Lilicloth is not worth it.
Tip for consumers:
DO NOT RECOMMEND THIS SITE! Poor quality
Products used:
One dress fit true to size and was cute. It was a clearance item and only bought to get over the limit to get free shipping. It was the only thing that was not either a swishy fabric, (not cotton blend) way too big, and spelled correctly.
The products are not as represented in size. Even though I went by their size chart, the sizes are not accurate. They say its because they purchase from different manufacturers which is a poor excuse. One shirt had the lettering coming off. I spent about $150 and they only wanted to refund me $33 and change. They want me to pay for the return then they will decide if I get a refund, why should I trust them. Then they will have the shirts and can give me anything or nothing. I asked for a $50 refund but they said they can not afford that... I just gave them $147.00! I ordered 7 shirts and 3 are passable. The sizes are too big or too small.
I saw a shirt I wanted
Wanted the shirt, love the saying
I have bought shirts before and my wife liked them.
Two of these shirts were unfinished. They had rough edges, no hems sewn. All of the 5 shirts looked like rejects that they decided to send me anyway. They do not offer refunds or exchanges.
I will never buy anything from Lilicloth again!
The pictures in the ads look good.
I liked the designs.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
For return, you can contact the customer service and we will send you return information.
Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 15 days from the delivered date.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!
I have bought shirts before and my wife likes them. My only complaint was it took a long time to get them.
Too many choices. Sizes inconsistant and questionable. Shipping rates way too high. Coupons offered could not be used on this order even though I'm a new customer. Quality not that great for what was received. A couple of items I received looked they needed more stitching on the product.
I am an experienced buyer both domestic and foreign and understand international ship times. Promised delivery is untrue. Poising as domestic shipper but warehouse is in China and they use very slow shipping route (cheaper) to deliver. They create shipping document 10 days before sending to fool customers. Stay very far away. Inquiries are answered quickly with false information. Nice words with no meaning.
Tip for consumers:
They ship SLOW boat from China but don't tell you that.
Products used:
shirt
Deceptive business practices. Order still hasn't shipped 15 days after I placed it and now they tell that once it does, whenever that is, it will take 15-25 which probably means 30-60 days! These types of merchants should be reviewed out of existence. Buyer beware on Wikipedia has the Lilicloth emblem next to it. Not worth it.
Good job in the web design and technology. Fast pages, not too busy, a big win for you guys. The only thing that could make your site better is if the search function was programmed to return results that include keywords from t-shirt messages. I saw a design that I would have ordered but couldn't find my way back to it.
Fun messages on t-shirts
Daughter loved it
Good job in the web design and technology. Fast pages, not too busy, a big win for you guys. The only thing that could make your site better is if the search function was programmed to return results that include keywords from t-shirt messages. I saw a design that I would have ordered but couldn't find my way back to it.
Fun messages on t-shirts
Daughter loved it
Was good until shipping. Yikes! Price was outrageous, which would have been OK but they didn't even ship until a week later. Do one or the other, make your shipping match your terrible delivery times or charge that much and get it shipped to me in a few days like everyone else.
Clever products and advertising. It is clear they spend a LOT more on Advertising than product delivery. I won't be shopping there again.
It is clever and should be fun for my wife
Was good until shipping. Yikes!
It is clever and should be fun for my wife
With postage paid $150 for a bag full of rubbish!
One item is nothing like what I ordered, completely different fabric/print and is absolutely horrible. Another item sizing was way off - stated as 98/106/118 is in fact 94/94/94.
Remainder of order is of poor quality, most of them the fabric is like nothing I've worn before and I fear is highly flammable. Because they were in final sale am unable to return any of them so they have gone in the trash.
When I found the site I told all my friends - I have now warned them against this site.
Won't be buying from Lilicloth again and neither should you.
Tip for consumers:
Don't waste your time or money
Products used:
all items were unuseable
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Worse place to order from. Here it is december. Still havent recieved a shirt i ordered back in may for my mother. Ive contacted these people on several occasions. Two months ago, it was we are sending u out your shirt, um hello its december. Where is it? Dont waste your money
So I knew it was going to be cheap but didn't think it was going to be that bad. Misspellings, thin material. Then when I did a return request you have to return to China. It's a scam because they know you don't want to deal with shipping it to China and paying for it so they offer you 20-30% refund and you keep the crap. And you remove your bad reviews. Never again! I'm out $110. Don't make my mistake.
Products used:
None
Thank you for your feedback and sorry for the inconvenience.
Could you please send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.
I spent more than $35 but at check out I did not receive the percentage promised
You've already explained the answer to me. I'm doubly unimpressed. Please take my name and email off your records. I don't want any more Lilicloth items!
Frustrating. Read all of my previous responses with and without stars. I'm done.
The pictures online were deceptive: I thought they looked beautiful! Opening the packages, however, NOT SO MUCH. Please drop me from your viewing and purchasing audience.
My daughter has recently lost a LOT of weight and is enjoying wearing "leggings." She also loves to dress for the seasons, so that thought she'd love the Christmas red leggings and the shirt which is supposed to coordinate with them. NOT SO! Neither item is "wearable in public."
Sorry for any inconvenience caused.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct. Also, pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I spent more than $35 but at check out I did not receive the percentage promised
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was so confused. Very confused… by all these games you play with discounts. Just put the discounts on at the end. Dont make me try multiple discounts to get the best deal. I was about to trash this whole thing out of frustration. Dont make it so complex.
I ended up getting a item i didnt want due to the stressful ordering process. Also, i received 1/2 order before christmas and other items after christmas. Quality is below avg but acceptable for short term wear.
Ad via email
But im skeptical. Last time you took a long long time to ship my order.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I was so confused. Very confused… by all these games you play with discounts. Just put the discounts on at the end. Dont make me try multiple discounts to get the best deal. I was about yo trash this whole thing out of frustration. Dont make it so complex.
Ad via email
But im skeptical. Last time you took a long long time to ship my order.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ordered 12 items, only 2 are worth keeping. The customer cost of returning to China is totally outrageous. Stuck with poor quality, misrepresented items that don't fit properly. Some of the visible seems and edges are raw and unfinished, looks very cheap. The items pictured on their website are misrepresented, materials are not as shown. No fabric or care labels in garment. Ordered a "sweater" that turned out to be a pattern printed on the cheapest "fleece" I've ever touched. Tried writing a review on lilicloth website and it wouldn't allow me to submit. TOTAL SCAM!
Tip for consumers:
Return postage is at the customer expense. The cost of USPS to ship back to China costs more than the items purchased. So in the end there will be NO REFUND!
Products used:
Sneakers, earrings
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number to check for you?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.
Having used the services of this online boutique, I can certainly recommend it. Their fashions are updated with a wide variety for all ages and their catalogs are delicious. Receiving and returning your packages runs smoothly.
I've ordered a number of clothing items off this website and most items appeared fine. Two items however had a very musty smell to them, that may or may not come out after multiple washes. The biggest issue was with one knitted hoody, as this item should have never passed their quality inspection. It was much longer on one side than the other and knitted very uneven overall. As a result, it cannot be worn. The choices I was given were either ship it back to China at my cost or get a few percent in price reduction and keep it. Either way, I leave money on the table for items that should have never shipped.
Wish I could shop by fabric type, prefer cotton. Most of the womens tops that I purchased because they were described as "cotton blend" perfectly meet my expectations - some are better than others.
I took a chance ordering one polyester product, because I liked the pattern and style very much, and that is a top I probably will rarely ever wear and likely to donate to a local thrift shop. Another top was not as pretty as advertised - the forest mural is disrupted at shoulder seems, completely ruins the beauty and looks like novice seamstress made it. I can't wear it at my job.
Lilicloth offers some designs that I really like and most of the fabrics I received are comfortable. The tracking notices are helpful. Everything arrived within a reasonable period of time.
I chose Lilicloth when I saw womens tops that I liked enough to browse your site. Usually, I shop at Amazon online, or in person at local clothing outlets. I was sad that so many of the pretty tops are polyester! Many people strongly dislike polyester for many reasons. It sticks to the skin when we sweat. It does not breathe, it holds body heat in. It looks cheap, and it is cheap, because it is a plastic fiber. The only good I can say about polyester is that it is durable and does not easily wrinkle--well, it is plastic, that is why. But natural fibers are so much better, and worth the extra cost, for those who can afford to pay more for comfort and know how to care for natural fabrics. Cotton blends, rayon blends - those are my favorites!
Mostly the clearance items were appealing, and other items I added to get free shipping. Normally, I shop at Amazon because I always get free shipping. I love your kitty-cat tops!
Saw a blouse ad that I liked enough to look. Unfortunately, most of your clothes are polyester which is a fabric I strongly dislike.
Mostly the clearance items were appealing, and other items I added to get free shipping. Normally, I shop at Amazon because I always get free shipping.
Very easy. Used chat which was also very good with Ada. Only problem I have is I normally wear a 2XL assuming some shrinkage. Your product didn't shrink but was too small prior to laundering. I'll know better next time.
I love the shirt and the material.
Liked the product.
Liked the message
Ordered 6 t-shirts... after 3 weeks still do not have them all. Got two of the same t's one week apart. They have no clue. Don't order from this company. Falling l back on the Covid excuse only goes so far. Any time a company screws up they blame it on Covid. Fed up. Buy from someone else who gives a crap
Products used:
T shirts
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.