• Lilicloth

Lilicloth

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Overview

Lilicloth has a rating of 3.8 stars from 6,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 13th among Women's Clothing sites.

  • Service
    1527
  • Value
    798
  • Shipping
    813
  • Returns
    170
  • Quality
    5451

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 67.6%
Positive
73
Neutral
13
Negative
22

Instant Feedback

96,529 reviews

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How would you rate Lilicloth?
Top Positive Review

“Affordable!”

maria u.
4/27/24

I'm impressed by the wide range of stylish clothing available at affordable prices. The quality of the goods was higher than my expectations, and the sizes were as stated. Delivery was fast and without problems. The prompt customer service is also commendable - all my questions were resolved promptly and professionally.

Top Critical Review

“Sipping delsys”

Emma Z.
1/17/24

I ordered 3 tee-shirts on 1/15,1/29 and 1/31 respectively. Today is 2/16, and as of today, all 3 items are STILL only "processing!" Waiting 6 weeks (and who knows how many more) for delivery is inexcusable. I doubt that I will EVER order from this company again, which is a shame, because I do like the products. But I cannot abide the shipping practices!

Reviews (6,896)

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Other

Reviews that mention popular keywords

customer service (494) return policy (204) shopping experience (757) web site (775) credit card (453) christmas gifts (184) return center (11) post office (24)
Thumbnail of user elizabethg2010
Pennsylvania
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Tons of styles to choose from. I ordered 3 long sleeve shirts. The shirts made with a "blend" of cotton, polyester etc. we're sized generously but the one that was mostly cotton ran slightly small. I decided to keep it because it was a Halloween shirt and I have the ability to alter it. Overall, though, I was pleased with the products for the price.

Quality
Thumbnail of user gayler77
Florida
1 review
0 helpful votes
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October 29th, 2020

With clothes I changed the way I see my body, I am a curvy girl and in my country there are very few clothes for people like me. And I am very grateful that this website takes us into account in that sense, that helps our self esteem and I feel fabulous. Sincerely thank you very much.

Thumbnail of user cathf98
Florida
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

I ordered the small sweater when it came it looked like it would fit my husband and he is an extra large. The sleeves are down to my knees. If I layer I can wear the sweater and I'm going to keep it because it's probably a hassle to return it and you don't have anything smaller than small.

Thumbnail of user kellyd1577
New Jersey
1 review
0 helpful votes
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February 17th, 2023
Verified purchase
• Updated review

Ordering was quick and easy, perhaps too easy to select and buy - thanks
It was a little disconcerting that I didn't receive an order acknowledgement with an expected delivery or ship date. I bought several T-Shirts. It would have been nice to receive an order update. So far I've received 2 shipments - one with 3 T-Shirts and one with 1 T-Shirt. I believe I'm still due 2 or 3 more. But without an order acknowledgement it's hard to tell.

Quality
It was quick and easy
February 17th, 2023
Verified site experience
• Previous review
Thumbnail of user micheller1496
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Update after receiving order: Products are as expected; not super high quality, but not expensive either. Mostly synthetic imported tops; soft, lightweight, colorful & pretty, but not something to wear every day. The jewelry is costume jewelry quality and smaller than expected.

Reason I chose this business:

Before ordering: The products look lovely; I'm hoping they are not cheap & trashy. There are more I'll purchase if the quality of my first order is good. I'd like to see more extensive product descriptions.

Reason I chose this product:

Colorful, style, material (prefer cotton), price OK (I'm on a tight budget)

Quality
The products look lovely; I'm hoping they are not cheap...
July 16th, 2021
Verified site experience
• Previous review

The products look lovely; I'm hoping they are not cheap & trashy. There are more I'll purchase if the quality of my first order is good.

Reason I chose this product:

Colorful, style, material (prefer cotton)

Thumbnail of user charlesr1067
Wisconsin
1 review
1 helpful vote
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March 5th, 2021

I would give this company zero stars if I could, because zero is exactly what we got. They misaddressed the package, which cannot be delivered or returned to sender, and they refuse to issue a refund. Their shipping and service rates zero.

Products used:
Product was never delivered.

Service
Shipping
Returns
Thumbnail of user brendah738
Indiana
3 reviews
0 helpful votes
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September 17th, 2021
Verified purchase

I ordered several tops... the ones with graphics printed on them... tee and sweatshirt tops. The size wasn't true to normal sizes and the material was cheap. I'm keeping the tops anyway, but probably won't order any more clothes from this shop.

Reason I chose this business:

Saw a sweatshirt I liked in an ad

Reason I chose this product:

Saw an ad and liked the graphic tee

Quality
Thumbnail of user michellea1634
West Virginia
1 review
0 helpful votes
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August 1st, 2022
Verified purchase
• Updated review

I love the idea of snarky shirts but could have used better sizing chart. The one is a bit too big (the sleeveless one) and the other is rather snug. Not to mention it took almost 30 days for them to arrive.

Reason I chose this business:

I saw the ad as a side bar and it appealed to me.

Reason I chose this product:

These were the mottoes that appealed to me.

Quality
I've never seen these before and they so suit my sarcastic...
July 2nd, 2022
Verified site experience
• Previous review

I've never seen these before and they so suit my sarcastic attitude! Probably will be back for more!

Thumbnail of user saraw682
Australia
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Provided one pays attention to what is being ordered the process was very quick and easy. Would like better descriptions of the materials involved - sometimes difficult to asses the weight of the cloth used.

Quality
Thumbnail of user cireniag
Washington
1 review
0 helpful votes
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July 21st, 2021

Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique. I already did and am satisfied with the service received.

Thumbnail of user rebeccap603
Georgia
1 review
0 helpful votes
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November 17th, 2020

I found it to be the easiest website to buy clothes without having to worry about converting to your own country's currency. I just made my first purchase and waiting for my package. Easy to use and free shipping for large purchases :)

Thumbnail of user stellal77
GB
1 review
0 helpful votes
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November 27th, 2020

The skirt that I ordered on this website was wonderful, as seen in the photo. The flight is real, it is fine, it does not show anything and it is well finished, no loose thread or badly sewn. It is perfect, very comfortable

Thumbnail of user tamarhar
Belgium
1 review
0 helpful votes
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October 24th, 2020

I really like the accessories and clothes offered here, the order was delivered earlier than expected, they are worth waiting for. Very happy with the online service and the dress I will continue buying!

Thumbnail of user kaylat182
New Zealand
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Thank you for making it easy. Buying online is a safer option than going to a shop, particularly during a pandemic.

One shirt that I bought had the size given as large and, although I take a large size, there was no way I could fit into it. I had to give away the shirt I wanted to somebody who was small.

Reason I chose this business:

It looked interesting

Reason I chose this product:

To bestow gifts on those I love.

Quality
Thumbnail of user angelinad26
Missouri
1 review
0 helpful votes
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January 8th, 2021

The women who work in this online boutique are charming and the clothes are different and more modern than what is normally found in sizes 12-28. I found very well made clothes that make me very happy. A great find on the web.

Thumbnail of user darat9
GB
1 review
0 helpful votes
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April 30th, 2021

I bought a pair of sports pants from this website, the material is fabulous and it adheres perfectly to your body. The glittery one is very classy and shiny, as seen in the ad photos. Can't wait to wear it to the gym!

Thumbnail of user lisao684
Massachusetts
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy to order. Shirt looked just like pictured. It was perfect for me as I am now 4"10 (having shunk a few inches over the years). The problem for me was I ordered the size based on the recommendations given and it is really too big for me - but I will still wear it - just not as much as i would have. So be careful choosing your size, because it is a comfortable tee. And I do love the color I chose.

Quality
Thumbnail of user barbaraa1198
California
2 reviews
0 helpful votes
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October 5th, 2021
Verified purchase

Size chart is not accurate. I ordered the same size in two different shirts and one fits and the other is way too small. I've injured my leg and can't take my items to the post office or UPS to return/exchange. Extremely disappointed!

Reason I chose this business:

Love the sayings!

Quality
Thumbnail of user aliced297
Canada
1 review
0 helpful votes
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November 2nd, 2020

Less than two weeks ago I ordered a red plus size sweater. It came earlier than expected and it fitted wonderfully. The stitching and fabric were of good quality, with a comfortable fit and a soft touch. It will definitely look good! Thanks!

Thumbnail of user charlottew456
Canada
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

I would like to see the sizes listed a little different. One persons idea of large differs from others. Maybe include ie: large 38 -40 or similar description.
I found that I would have chosen a different size if I had that info.

Live Chat was helpful

Reason I chose this business:

Liked what I saw in the website.

Reason I chose this product:

Thought they were funny.

Service
Quality
Easy to follow site
October 12th, 2022
Verified site experience
• Previous review

Easy to follow site. Address comes out weird, can only hope Canada Post figures it out.

Thumbnail of user addisonw26
Virginia
1 review
0 helpful votes
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April 20th, 2021

I have ordered several times and have been satisfied with the clothes. This time the shirt that came to me did not fit me. They responded immediately and resolved quickly. That was more than nice saving me a trip to the post office.

Thumbnail of user raymonds550
New Jersey
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Not only did it take a month to receive the 2 "sweatshirts" I ordered, which were late to use as a Christmas present(s), but they are not Sweatshirts. They are both long-sleeved T-Shirts. With stitching that belongs on a Sweatshirt. But the material is that of a T-Shirt.

They requested pictures of the item I was not happy with. Which I sent. And now the second shirt has arrived ... and again not a sweatshirt. Nothing more than a long-sleeved T-Shirt. Disappointed.

Reason I chose this business:

Ad on Facebook

Reason I chose this product:

Funny sayings.

Service
Quality
Lots of choices
November 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ad showed up

Thumbnail of user lindab2360
Alabama
2 reviews
0 helpful votes
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December 27th, 2022
Verified purchase

This was easy to use and order. It took quite a while for the items to arrive but I am delighted with the items. The clothing is well made. The shirts are very pretty. The fleece lined shirts and pants are warm and feel great in cold weather.

Quality
Thumbnail of user lorim1481
Washington
1 review
0 helpful votes
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April 26th, 2023

I ordered four items. They never arrived. I contacted customer service by email and they stated that the items were probably stolen. I explained to them that that was impossible because of cameras and locked mailboxes. They offered to ship the items again. Well, I never got them the second time. Contacted customer service again only to be told that at this point they could not fully refund my expenses. They offered half the refund back and said it would be deposited onto my account in two to three weeks. It's been over 6 weeks since then and there has been no refund. I emailed customer service again and asked where it was, only to be told it's too late for my refund. Never ever buy from this company.

Tip for consumers:
Don't don't use this site!

Products used:
I never got my items so I did not use anything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – Lilicloth Rep

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Thumbnail of user pamelay552
Florida
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

All of my orders have been delivered in a timely manner. All orders were exactly what I ordered and most of the items were exactly the way the sizes said they would be. Had only one that was larger than expected, I will throw it in the dryer!

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Thumbnail of user missw50
Miss W.
Typically responds within 7 days

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