Lilicloth

I love this website. I can find some great deals on my favorite clothing designs. WOW! The prices are real, the only thing is that the size and quantities are limited, so I have not yet bought the entire web. I've been ordering from here for a few months now and it's great. :)

I don't quite understand why things had to be shipped in three separate packages and shipping being slow. But things did arrive and appear to be a good quality except for the shoes which were of low grade

OK

Took time to receive, though understandable. Quality not that good. Return policy difficult. Should have free return or greater amount of refund if shipping too difficult. Takes advantage of the customer. Will not buy any items there again.

Email only. See other responses.

Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.

I have always been a customer of this online boutique. My last order came at the right time, they went out of their way to get my size, which is why I am thankful and bought again today. It is still very early to receive my new dress, so I will give you an updated review of this latest order once it arrives.

I've been pleased with all my purchases and the fabrics are great. However, one blouse [t-shirt] did not have the bottom hem or sleeves finished. I was, however, able to do this myself and love wearing this item.

Waited several weeks for my delivery with no updates during the process

Sizing in the shirt i ordered ran small. Ordered an XL and it does not fit. This is the size i order from all other manufacturers

A deplorable lack of communication regarding the processing of my order. I sent 3 emails asking for confirmation that my order was being processed, none of them were answered. Very unprofessional. Will not do business with you again!

Extremely poor, no response

Used the size charts, measured myself only for not one of them fitting. Yes, I'm a plus size however that is what size chart recommended. So wanted them to fit as lovely shirts but too small. Was going to return but costs too much. Wish I could have returned to California address where they came from but was told to ship to China,

Cost too much to return to China

This is definitely the best online clothing store, out of many that I buy. The name says it all as women love to shop. Their prices and shipping rates are the most affordable of all. I receive my orders very quickly, I have been buying for two years and I will not change :) Great job and great team, I only wish you success.

Ordered items on 2/2/2 for valentine's day. It's now 2/26/21 and I still have no idea when I'll receive the items. I understand that the pandemic has impacted the shipping and delivery of items, but this is ridiculous. Beware - my items had to go through customs for some reason, that little detour is not mentioned anywhere on the website. But once through customs it appears to now be waiting for hand off to USPS, for 6 days? If you need something for Xmas 2021, you better order it now or shop somewhere else.

Easy to order but delivery was very slow. It took a month from time I ordered until it arrived.
If you're in a hurry, this vendor is not for you. Nice product when it arrived, have not washed it yet so don't know how it will hold up. Stand bye.

Ordered a product 3 weeks ago for delivery before Christmas. Did not receive it and had no update from company regarding delay. After contacting customer service on order told it will arrive in 7 - 10 more days.
Delivery 3 weeks late with no notifications or updates. Very poor customer service.

They sent the wrong size on two of my items! I got in touch with them and they said they would give me part of my money back. I tried to tell them i accepted the offer and they wouldn't answer back! I spent over 80.00 on the order

This is the 4th similar tee shirt I have purchased that when using your USA sizing chart I get shirts in wrong size. They are huge on me and your return policy offer says I can get a 15 % return of purchased price or send it back to China even though it was mailed from the USA. That is as much as the shirt cost. I ended up having to keep shirts and pay $45.00 a piece to have altered to fit. NEVER AGAIN! Remove me from your mailing list. I tried by using your unsubscribe tab and I still get several a day. Bad bad service and sizing charts. Do not purchase from this site!

I ordered over $100 worth of merchandise on December 21,2020. I have been in touch with customer service several times asking where my shipment was. Finally yesterday they told me there was a problem with the address and the items were being destroyed and I was not entitled to a refund! This was the first they ever mentioned a problem. Prior messages kept apologizing for the delay and asking me to be patient, which I was. They had my address and phone number in their records, but never contacted me about a problem. NOT TRUSTWORTHY!

First, they never said it had to come from China. But at least they finally arrived.

Ordered 2 shirts in XL as I normally do. The shirts fit, but were on the short side. After wearing them I washed them as normal. I am only 5'6" tall. Now the shirt does not even come down to the top of my jeans. More like a midriff shirt. I'll never order from this company again.

I will never recommend this company or speak well of it.

The quality of the items sent are not only made poorly with horrible, cheap material they also do not align with the visual advertisement they have in circulation.

They are basically scaming me and others and should not be allowed to continue in business.

Return option is to accept a 20% refund of what I paid or return to China with all associated cost.

Look where the sleeves come together! This was supposed be to a sweat shirt but the material is something else completely.

Be warned!

NOT happy at all. Poor quality t-shirts. Washed them once before ever even wearing them and the seams got all twisted and the shirts shrunk. They look terrible. Contacted them regarding the issue and was told that they have a no return policy on washed items. How convenient that they become garbage after you wash them. I spent over $80 on that order. What a waste of money. Totally dissatisfied. Will ABSOLUTELY NOT buy anything from them ever!
BUYER BEWARE! Terrible company to do business with.

Described the terrible quality of the shirts and was told there is a no return policy on washed items. You don't know that they are garbage until you wash them!!!! Will not buy anything from this company again

I was concerned about how long it took to get the order especially since I was not able to contact you.Any email addresses I tried did not respond. Regarding size problem: the small size tee shirts are way too big. I also would have expected a more finished hem on the sleeves and bottoms. To make them fit I will need to do some tailoring. I like the feel of the material though.

The men's tee-shirts run small. When I tried get a trade for a larger size, I was told that they "didn't do that". Finally ended accepting a discount and keeping the merchandise (which I cannot wear). Poor customer response. When I tried to do a "return" from their web site, the site stipulated a 48 hour processing time. A week later, it still showed "Processing". Contacted their customer service via "chat" and got the issue resolved (see above).

I went their web site and selected "return". The site indicated "Processing" and stated to allow 48 hours. One week later the site still showed "Processing". Contacted their customer service via their "chat". Was told that they did not do exchanges. Ended up accepting a partial refund and keeping the merchandise (which I cannot wear).

After receiving notification that your service felt needed full details of the items I wished to return and taking considerable time to copy it all out, I received in reply different instructions. Having followed those, I am asked to provide you with a photograph of the items that did not fit? Since those items were gifts and the recipient has meanwhile returned to her home out of state, I am unable to do so. Rather far-fetched as an attempt to deter returns.

I ordered 2 Men's T-shirts but the shirts I received were much more like women's shirts. One even had a women's label in the neckline. They were also poor quality for the price I paid. I contacted the company, as directed, about product return, I was advised I would have to pay for shipping and customs costs back to China before I could receive any refund. Instead I was offered a a small percentage back on my purchase price. I am still stuck with shirts that are not suitable as gifts they were originally intended for.

I was offered a small percentage off my original purchase price but was definitely steered away from returning the product.