Lilicloth has a rating of 3.8 stars from 6,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 12th among Women's Clothing sites.
I'm impressed by the wide range of stylish clothing available at affordable prices. The quality of the goods was higher than my expectations, and the sizes were as stated. Delivery was fast and without problems. The prompt customer service is also commendable - all my questions were resolved promptly and professionally.
I ordered 3 tee-shirts on 1/15,1/29 and 1/31 respectively. Today is 2/16, and as of today, all 3 items are STILL only "processing!" Waiting 6 weeks (and who knows how many more) for delivery is inexcusable. I doubt that I will EVER order from this company again, which is a shame, because I do like the products. But I cannot abide the shipping practices!
Pre-reception: Just about everything great except some confusion about duplicate shirt choices in same color, what's the diff? And shipping charge a bit much.
Post-reception: shirt came very late, and seemed a little different than how I remember the picture of it.
It had a tee I wanted, and money off deals and codes
Message on shirt.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Just about everything great except some confusion about duplicate shirt choices in same color, what's the diff? And shipping charge a bit much.
It had a tee I wanted, and money off deals and codes
Message on shirt.
Simple and easy online clothing shopping. Definitely a good variety of fashionable clothes, elegant and classy styles at an affordable price! I have not received my product yet, so I cannot comment on delivery and quality yet. I will definitely go back if all goes well.
I have ordered many clothes from this website and so far everything has been true to size, comfortable and affordable! Shipping usually takes 1 to 2 weeks. They are the new leaders of fashion but of better quality and on the internet!
It is always such a pleasant experience to order clothes on this website, I literally check every week to see that there are newcomers. It really saved me, less hassle than going to a physical store for me. Add more bridesmaids dresses!
Products made poorly using cheap material and sizes vary by style. Sizes run extremely small. Also the consumer bears all risk and cost for returning products to China. A dismal 15% cash back offer is made to not return products.
Absolutely terrible company with deceptive business practices. If you have a return it must be sent to China at a huge cost to you! I have exchanged emails with them as you only have 7 days from receipt of merchandise, they do not get back in a timely manner. They offered me a discount if I would delete my review for unwearable and unusable items. This dispute is not even close to a resolution. Do not spend any money with them if you value your sanity!
Tip for consumers:
Do not buy anything from them as the return cost to China will cost you more than the purchase price.
Products used:
Kept socks, tried to unsuccessfully return 2 T-shirts.
Sorry that you are not satisfied with the item(s).
The delivered date depends on the weather and some other irresistible factors.
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
First time here was good, but I was quite disappointed with the fact than when I placed my order, not 1/2 hour later the prices were reduced significantly. The 2 sweatshirts I ordered are great, feel good and hoping there will be no shrinkage after washing
From an advert on internet
Read the reviews, and I liked the sayings on the shirt
From an advert on internet
Read the reviews, and I liked the sayings on the shirt
Product took longer than expected to arrive. No communication regarding delay and out of stock product until I inquired. Product looks cheap. Fabric is shiny; didn't look like that on line. Wine shirt was supposed to be L and S was sent.
Nothing fits. Neck holes big enough to drive a car through, sleeves down to my knees, no room for breasts or hips, binding under the arms... then I see I'm expected to pay to return this stuff? No, it's all going straight to the thrift store.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
I like your stuff but your cart pages are confusing and frustrating.
Cute shirts.
I like funny shirts.
Coupon codes are a farce! Only good if you can use them! Suspicious advertising to me! I rec'd the goods advertised as a sweatshirt and turned out to be the thickness of a long sleeve t-shirt! Buyers beware of this fraudulent website!
I thought they were a reputable site and found out otherwise
Thought it was a warm sweatshirt with a cute saying, perfect for my dog loving daughter who gets cold easily
Coupon codes are a farce! Only good if you can use them! Suspicious advertising to me!
Easy to use website. I love the variety of clothes with fabulous quality and beautiful accessories, delivery is fast even in pandemic. Less than a third the cost of other sites, I have already recommended this store to many of my friends.
Tee shirt that says "Built in the Forties-Original and Unrestored - Some parts still in working order."
Since I'm 82, I was built in 1940 and delivered in 1941. My family thinks this shirt is a hoot. Too bad that I hardly go anywhere these days. I'd like to wear it a lot more.
The product did not match the description at all. When I contacted them, they requested a pic, which I sent (they didn't have one?); and they said I was wrong. They said I could return it... to CHINA! It had shipped from California, but what's another $20-$30 to a stupid customer? It was also poor quality, cheap sewing and overall workmanship.
Tip for consumers:
Don't. Their product does not match their description; poor quality anyway. "Returns" are non-existent unless you want to pay to ship to China, including all expenses.
Products used:
none
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
They send your order out in a fairly timely manner but give you no updates or tell you when to expect delivery. It just shows up. Also, I ordered t-shirts. It says it's best to dry clean. I'm assuming because of the lettering on them but still I refuse to dry clean a t-shirt. I will wash by hand.
Reordering a shirt that was wrong size
I bought a size M long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.
Favorite online store! I love shopping in this online boutique! They have the most beautiful dresses and they are really affordable. Shipping has always been fast for me and your customer service is incredibly nice. I wish they offered free returns, but it hasn't been a problem for me since I found out my correct size.
Easy to order and delivery speed was not bad. The shirts were wrinkled some in their travels but washed up nice. The only downside was wanting me to create/access an account for tracking. I think it would have been better to just send the tracking numbers, but I would still buy more at a later date.
These are very nice shirts. I get comments all the time when wearing them. The lettering is like vinyl printing so I'm not sure how well they will hold up from washing and drying. I plan on washing on gentle cycle and hang on line to dry. I will probably buy some more with different sayings on the front.
I was looking forward to trying out the items I purchased. Praying that they all fit my sisters and me. However, upon receiving them, the products were poor quality for the price and I received them in too many different packages. 2 things arrived 7/20 5 more pieces arrived 7/30, then the last shirt arrived 8/1.
(?)
Just happened upon the site on FB and thought the funnies on the shirts were adorable and fit my sisters and myself to the T. Pun intended. However, the shirts were ill made and not true to the sizes
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
In order for you to receive your order soon, we will ship part of the items out once they get ready.
If you want to return the products, you can follow the below steps to submit your return request on our website.
How to Make Your Return:
Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.
After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.
Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Looking forward to trying out the items I purchased. Praying that they all fit my sisters and me.
My biggest problem was trying to find out where to return items that were a bad fit….I understand the return should be within a certain time frame but the web page had me going in circles until I finally got a response. The phone line was a dead end for that address as well. But I do love the products that fit and always get compliments on them. See you again!
This hat appeared to be crocheted. It is not. It is very generic looking and cheaply machine knitted. Colors are not even close. Very disappointed. False advertising. Does not look like the picture on line that they are advertising. DO NOT PURCHASE. View photo submitted to this review then go to online to item listed as Color-Block Casual knitted Hat listed for $14.88 and decide for yourself.
Bought $125 of t-shirts for my daughters, had wrong size. I was told I could get an instant 40% refund or pay to ship to China and get a refund in 4-6 weeks. I was mad and took the shipping to China option, they said they would send a RMA and shipping instructions. Never got either.
Second point, the t-shirts have great graphics but the material is very cheap light weight, second washing and we had the bacon neck. Don't waste you money
Tip for consumers:
Don't buy unless for a gag gift and not for long term wear.
Products used:
T-Shirts
Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?
We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Nice shopping experience. I will shop here again! When I found this site I was shocked, all the clothes were so different than anything else I had seen, I love them! It was such a pleasure to see all these wonderful styles, colors, patterns and so much more. I placed an order for everything, and I love all of it The only thing is some of the items runs a bit small. Not really a problem because this gives me an excuse to wear my clothes a little tighter!
It was a pop-up ad, looked very interesting.
This was my first order, your clothes were so pretty I just had to get them.
Very happy
Love all the garments. Underestimated the shoe size though. Cute shoes and I would like another pair in a size bigger. If possible.
Great to shop with you and to be able to purchase lots of beautiful pieces for my granddaughters birthday (12) when my budget is minimal.
Thank you I'm sure she will love them and I will be the coolest Nanna (GiGi)
Xx
Nice brand, all the above reasons
Birthday gifts for my 12 year granddaughter Lilly..
Birthday gifts for my 12 year granddaughter
Dear customer,
Per checked, those are different style. We provide this item in both long sleeve and short sleeve and also hooded shirt. You can also double check.
For the item received, it would be helpful if you can provide some photos to us to check the difference.
And shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching a certain amount (excluding pre sale items and final sale items).
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.
Thank you for your feedback and sorry for the inconvenience.
We will keep improving our service.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at service@lilicloth.com.