Lilicloth has a rating of 3.8 stars from 6,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 13th among Women's Clothing sites.
I'm impressed by the wide range of stylish clothing available at affordable prices. The quality of the goods was higher than my expectations, and the sizes were as stated. Delivery was fast and without problems. The prompt customer service is also commendable - all my questions were resolved promptly and professionally.
I ordered 3 tee-shirts on 1/15,1/29 and 1/31 respectively. Today is 2/16, and as of today, all 3 items are STILL only "processing!" Waiting 6 weeks (and who knows how many more) for delivery is inexcusable. I doubt that I will EVER order from this company again, which is a shame, because I do like the products. But I cannot abide the shipping practices!
I have ordered other t-shirts from Lilicloth in a large. They're always very big and lose so I tie a knot in the center front and wear them that way. I was hoping by ordering a medium, this would fit better. Unfortunately, it is too small.
Cool stuff.
I like what it says.
Cool stuff.
I like what it says.
They have a great online store with very wide options and competitive prices. The one time I received a damaged blouse, they responded quickly to my message and resolved the situation perfectly. It is a pleasure to buy from you.
Got my items only to find out that they ran extremely small. Returned some items, they got them 11/04/2022 and I am STILL waiting for my refund. I won't be buying from this site again. The quality of the products is great but the mis-sizing detracts from the product. They should have a notice on the site that these run extremely small. I bought a sweatshirt in size 5x and it was equal to a large size US. Not like the size chart says. They are also very short- they just meet the waist and do not go over so when you move your shirt shows your midriff.
Customer service was very helpful they are just slow on getting you your refunds.
Wide variety of products.
Liked the designs.
Easy to use and checkout. Would like to see more detail on amounts charged and discount amounts.
Lilicloth return statement regarding a request to return an item:
"Sorry that you are not satisfied with the item(s). Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package. Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue..."
Tip for consumers:
That you must know that the good price comes at a cost if you need to return it.
Products used:
sweaters and hoodies
While doing some late night internet shopping, I was so thankful that my question was answered in a matter of minutes by a lovely lady from this boutique that she was so helpful. I was able to complete my purchase that night instead of waiting until the next day! Unbeatable customer service. I can't wait for my dress to arrive :)
Sometimes I find it difficult to buy things because I have a small frame and a small bust, the quality of the clothes on this website is good, and most importantly, the photos online do not lie. Shipping is a great way to win me over too. I'm impatient, so having my clothes on in a couple of weeks is perfect.
The service at the online clothing store was great. The clothes arrived on time and looked like the photos. The dresses are very high quality, especially the material they are made of, the price is not indicative of that, so I can say that it is the same as advertised. For now they endure the use, I decided to buy again.
I bought the dress in this online boutique in navy green, I was a little doubtful about how it would look and size in person, but it suits me very well, the color works very well with my skin tone. The zipper came undone once on the back so I'm a bit worried about fixing it, but it looks impressively good.
DO NOT order from this company. After dealing with Lilicloth, it is obvious they are a Chinese company with a USA website front. It took forever to get our t-shirts. Quality was poor. Sizing was horrible. There is no way to return or get a refund. Don't be lured into buying from Lilicloth because they have cute sayings that get your attention. There are other companies that have quality product and real customer service with cute sayings. I was so angry I threw everything in the trash, so I do not have a photo or receipt. Buyer beware.
The clothing designs are amazing, not only high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this website for quite some time and it has been a great experience. I recently bought a white blouse. Shipping was fast. I could not ask for more.
I was a bit concerned when it took longer that I expected it to for the package to arrive, but in the end all is good. With the number of people using on line services what use to take 3 to 5 days now takes 10 to 15 days and I can understand that.
Loved the shirt
Same as above
Nice shirt about 2 sizes too small. Lilicloth's return policy is a serious problem. My items shipped from Illinois. If you request a refund, you are told you must return it to China using their label. Cost and hassle would be horrendous, so you are offered a 10% refund! I will never buy from them again.
Interesting design
I love the saying.
Very impressed with this website. I bought a dress, the size small in the previous order, although it fits me, the M is roomier. As for the pants, there is a bit of room to stretch in the crotch area. I got this for a workout and it's definitely squat proof. The top also fits very comfortably. I'm small but my shoulders are fairly broad so I prefer the way the M fits. I usually wear a UK size 6-8 or an xs or s. Therefore, I would recommend wearing this one for a more comfortable fit. It took 18 days to arrive from the order date.
Better filters would be nice - to narrow down selection. Fabric is poly/cotton blend - 100% cotton would have been better. Colour of fabric is different from image on website. Dress really needs a belt, to hide the seam around the waist. Sizing is very small - I am normally a ladies medium, ordered a large and it fit. A medium would have been too small.
Unique clothing
Seemed like a nice print. Needed a longer, loose fitting dress for hot summer days.
Better filters would be nice - to narrow down selection.
Unique clothing
The shirts are great! I had some trouble during the checkout process getting the style and color I wanted. For instance I wanted "underestimate me" with the v-neck and collar in green, but after a lot of clicking around I guessed that style only comes in red. A usage hint would have been helpful.
Funny shirt phrases in ads.
Just for fun.
I found the site difficult to navigate in regard to finding and using the available discounts. The clothes are of good quality and unique. Love the flowered shirts and the tees with clever words on them, Everything runs a bit long for me.
I have had an ongoing problem with my touch password. Not just today. I think I finally got that fixed, but there were still too many hoops to jump through to get my order completed. I think I finally did. Then the postage is awfully high.
My son found this hoodie and asked me to order it for him to give as a gift. My son is a grown man.
My son wanted it to give at Christmas for his grown daughter.
I have had an ongoing problem with my touch password. Not just today. I think I finally got that fixed, but there were still too many hoops to jump through to get my order completed. I think I finally did. Then the postage is awfully high.
My son found this hoodie and asked me to order it for him to give as a gift. My son is a grown man.
My son wanted it to give at Christmas for his grown daughter.
Ordered items for Christmas. 30 days later USPS is still waiting for delivery. No where does any advertising say this is all from China. Customer service is useless. You cant even track the shipment, it just says USPS is waiting delivery to them.
Tip for consumers:
They are in China; customer service is pre-packaged text responses; no effort to resolve issues
Products used:
sweaters and socks
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I am surprised by some of the other reviews here. I have been shopping with this website for about 2 years and have always had a great experience! Delivery is fast and clothes always look great on me! A couple of times I received a faulty item, but I emailed them and they quickly fixed it. I will be shopping with them for many years to come!
First time shopping here—-so far—excellent—-I loved that it has such a vast selection of women sizes in all of the shirts! That impressed me the most. Second thing was the captions on the shirts! So many to pick from, it's hard to decide!
Seen it on at cell phone
Love the saving—- so ordered my sister ( she’s 80 yrs old) and myself ( I am 75 yrs old) a shirt each, so we can wear them when we go shopping or out to eat together
I had been looking for a long sleeve patriotic shirt for what seems like forever! This one is perfect and fits me just like I had envisioned. While on the site, I bought another short sleeve shirt as well. I will be back to buy more.
Saw the website while playing games!
Long sleeve!
Found just what I was looking for---A long sleeve patriotic shirt!
Saw the website on Google
Long sleeve!
Although it took a few weeks for my order to arrive, not nearly as fast as a previous order, it was worth the wait because I love the dress, and haven't seen anything nearly as cute in any store or boutique. Fabulous price!
I ordered 2 dresses a few months ago and I’m very pleased. Prices are great and selection is unique. Received lots of compliments
I can wear it year round and will never go out of style. Versatile and I can dress it up or down
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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So much to choose from and great prices! Very fun colors and patterns and very unique. Ordering was simple.
Wanted to give it a try. First time customer and you have great selection
Cute fun dresses for the upcoming summer season
Over four months and still no product. Check wit the BBB and see the truth. Lots of marketing, never delivers on orders, and you will never see your order. Quickly contact your credit card company while there is still time to stop a theft of funds
Tip for consumers:
They either don’t exist, their posted reviews are not real and/or them will keep your money but never deliver the product you paid for
Products used:
None. I paid for them but never received them
Sorry for any inconvenience caused.
We do ship orders, sometimes a bit slow though.
Would you please provide your order number so that we can help you?
If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Checkout did not work well. I had to do it three times and there was no separate place for shipping vs billing address and contact. Also, it does not appear that the recipient's name will be on the package but the contact email for the buyer.
Checkout did not work well. I had to do it three times and there was no separate place for shipping vs billing address and contact. Also, it does not appear that the recipient's name will be on the package but the contact email for the buyer.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Really surprised how much I liked the top of my dress that I ordered on this website! I ordered a size M when I am normally a S / M and was concerned it would be too tight or too short. But it's perfect
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!