Lilicloth

I ordered several clothing items, in my normal size, after reading reviews about this company. I received 1/2 of the items almost 3 weeks after ordering. The quality of every item is extremely poor, cheesy material, fit is also poor. I decided to wait to return everything until I received the remaining items because you are charged for return shipping to China (I am in US). After receiving the remaining items 8 weeks after my original order, I emailed the company about returns. They refused to accommodate my request due to my returns being more than 15 days from receipt, although I explained that my goal was to combine shipping on the entire order. Customer service, quality, workmanship is poor to say the least. Don't waste your money here, very disappointing.

This company really deserves less stars. I bought two sweatshirts that did not fit. They make it so difficult to return it that you give up. They basically said well you have to pay the shipping and you're sending it back to China so how about we just give you 15% back and call it a day. Do not buy! There are other sites that have the same products with much better return policies. Attached is the response they kicked to me.

Terrible customer service and your order IS NOT THEIR PRIORITY. Crazy as we ordered 11 shirts the same day and received them over 2 months plus. And 2 were same shirt in 2 different sizes we ordered for Halloween - 2020 is Boo Sheet. Got one week after Halloween (over 1 mos after ordered) and other last week (2+ mos after ordered); same shirt 2 diff sizes! Well after Halloween. Company terrible. Clothes so so at best. Color you order is not what you get. See pics. They dont care. Ugly dark muddy grey blue

I think it was over 3 weeks to get the 5 ‘sweatshirts'. Seriously? These are NOT sweatshirts. They are heavy tshirts. There is no lining of fleece and the prints are nowhere as pretty as what I ordered. I am beyond disappointed. I hope my review is read and people take it to heart. So so disappointed! Does this look like the website picture?

I received my four shirts (all size medium) and they were way too big. I then started the process of returning them. I would have ordered an XS, but that was not an option. The only way to return them is to ship them back to China. They said that I would be responsible for not only the shipping charges, but also the customs and duty charges as well. Customer service was not able to give me an estimate of how much it would all cost to return them. Having lived internationally, it is not uncommon to have customs fees equal to 100% of the value of the goods. So they offered me a 15% refund and increased it up to 30%, which I ended up taking, just to be done with them. I will never order from them again!

I ordered a sweatshirt but received a t-shirt that was shipped from somewhere in the U.S. To return it I have to send it to China. Postage will probably be more than the item is worth and I could have to pay customs fees. They offered me 15% cash refund for something they sent in error and I don't want. It looks like I am struck with it.

Have purchased several times and always happy with product. In this case I complained to no avail about an improper $22.00 or so shipping charge. Will be more careful in the future and have items coming where order indicated free shipping.

I bought these for myself and my best friend, was so excited to have them! Unfortunately, the sizing is terribly off - runs super small. Delivery took nearly a month. Now waiting for return authorization. What a disappointment.

These clothes are terrible! Very poor quality. Nothing like what is pictured. If you make the mistake of buying from here, do not open the package, just write "REFUSED" and have it sent back. You will thank me.

Product ordered Mid November. Christmas day and still "In Transit". Tracking is useless. Customer Ser vice can only ask me to be patient. Had I known product was coming from abroad, I would have reconsidered purchases

Shopping was good! Hope the quality is equally good as well! Shipping cost seems a bit high, but will reserve that thought on how quickly merchandise arrives!
My first package which is 2 out of 3 items ordered finally arrived last Friday. I have no idea where my third item is, status of shipment, or when to expect it arrival! Disappointed!

Had checkout issues on iPAD but fortunately the cookies save my cart and you automatically emailed me a link, otherwise I would not have come back. I trust that my shipment will arrive as promptly as possible.

Took 30 days to receive the delivery, which is very disappointing then the material is such poor quality they went directly into the trash can.

I had an excellent shopping experience with the team on this website, after my first order a long sleeve blouse, it was too big, they offered me a free replacement, which now fits me perfectly. Advice for future buyers: definitely buy a size higher than you need.

Gifting was unclear?! 90% complete?! 0% complete?!
Jesus merchandise could have been grouped better.
Coupon discount... not included with % off larger purchases!?
Hope shipping comes faster than 10-15 business days!
(Didn't see shipping date tonight?! Why didn't notice last time?
8 shirts m came om five six different days?! And over way too long a time!
Buttons don't line up with pattern on front of Jesus names shirt!

Great selection, easy ordering, but takes entirely too long to receive orders. Plus, I was charged an additional unmentioned international fee when I got my bank statement. I'm still waiting on my last order from mid November and needed it by 12/21, will not be ordering anything else.

Unfortunately, I can't recommend Lilicloth. I make 95% use of online shopping in my everyday life, and purchasing from Lilicloth was the worst experience I've ever had with regards to delayed delivery, unrealistic refund policies, extremely passive customer care service.

Great selection of super cute tops! They were very nice and helped me choose by offering me several blouses via email that would be great for work or a casual night out :) I will definitely return to this website!

This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Ordered 2 tees. Shipped separately. Why? But one has arrived, the other is "lost". NO REFUND! Even though USPS admits to losing it. Tee that actually made it is WAY too small! Will never order from this place again...

Searching could not be limited to just sweatshirts. Tried several times but all sorts of tops were included.
T shirt ordered had black lettering instead of white so it hardly shows on dark gray shirt. Returns are too expensive.

Shipments come piecemeal or not at all — 15 days to ship back each item... not when whole order arrives. And since when are smalls from China so huge! No consistency in sizing. I would reconsider your time and money w this brand.

Ordered 4/28/22, received 5/29/22. Fulfillment needs help. Reasoning was weak. Supply chain issues and lack of truck drivers. If you need something in a reasonable time period find another vendor. Other than that product was good.

Placed an order day after Thanksgiving, it's mid March and I still haven't received this order. They answer every email with a run around. First one was let me alchemy with shipping l, now I'm passed off to logistics. Unbelievable! Please do not support this company!