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Lilicloth has a rating of 3.8 stars from 6,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique, and customer service. Lilicloth ranks 12th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 7 days
96,529 reviews
I'm impressed by the wide range of stylish clothing available at affordable prices. The quality of the goods was higher than my expectations, and the sizes were as stated. Delivery was fast and without problems. The prompt customer service is also commendable - all my questions were resolved promptly and professionally.
I ordered 3 tee-shirts on 1/15,1/29 and 1/31 respectively. Today is 2/16, and as of today, all 3 items are STILL only "processing!" Waiting 6 weeks (and who knows how many more) for delivery is inexcusable. I doubt that I will EVER order from this company again, which is a shame, because I do like the products. But I cannot abide the shipping practices!
I ordered 2 sweatshirts in November. Your message said they had been shipped to arrive Dec 12, Did not. When I got onto your chat line I was told they were out of stock. I requested a refund. One sweatshirt arrived on Xmas Eve! Now I've re-ordered the other. Not holding my breath.
Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.
Super useful and amazing quality. Customer service is very helpful. I bought 2 dresses (of great quality), they looked incredible as in the image, I recommend buying clothes on this website, I'm sure I will buy them again.
This is my first time ordering from this company. The shopping part was a piece of cake 5 stars, once I receive what I ordered depending on quality of the product the 5 star rating may change. Ok I received my 5 shirts the material feels almost like silk but very cheaply made. Size wise the Hawaiian shirts fit fine, the t shirts fit fine before they were washed they are to tight after washing. If you buy any order 1 size bigger. It would have been nice to know that before hand. I will not be buying from them again, it's all made in China.
I liked the shirts
I like the pattern on the shirts
Although shipping was a little longer than expected, I received all items. The material is thin and the item seems to have an iron on sticker. Although cute, I'm not sure how long this product will last going thru the washer a few times.
Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful.
Beautiful selections, pleasant, easy shopping for them. However, shipping time was horrible! Items took 6 weeks and came piecemeal a few at a time. Plus they charged my account before I received any part of my order!
Saw your ad, liked the styles so tried it for the first time!
They are eye catching, unusual and reasonably priced!
Saw your ad, liked the styles so tried it for the first time!
They are eye catching, unusual and reasonably priced!
Great shopping experience! The dress is wonderfully beautiful and literally everything I wanted and more! I didn't have to change her size, but if necessary, customer service would take care of everything, so there was no problem.
I ordered 4 shirts from this site thinking they were cute, reasonably priced for casual wear, and hopeful that the items I picked would arrive in week at the most. I was wrong on both accounts. POOR quality and shipping took almost 4 weeks. I can't imagine the return process. DON'T waste your money. The material that the shirts are made out of is so thin, you can see through it.
Enjoyed the variety of T shirts and sayings, but was extremely disappointed when my order of 5 t shirts arrived. Three came unfinished: no collars, no sleeve or bottom hems. Communication is unable by person (phone). So this purchase experience was totally disappointing. Will not buy here again.
No particular reason
Some for gifts
A combo birthday/valentine set ( first time using Honey, found a coupon, saved $7.82, bringing me down to $31 for two shirts - good). Got to final step, shipping, Standard 10-20 days (!) for $13.99 (!). Nearly cancelled the whole thing
Been looking at both of these in side ads for weeks
Needed to make a move if I was to receive them in time
Sure, shipping is slow, but I don't mind waiting, especially if it's free and it's coming from a long distance. They've made up for it by giving me discounts and free items for my next order, which is great because then I'll save even more. The clothes I have received have been of decent quality, the designs are always as shown in the image on the website!
The 2 knit hats were great quality, lined and very soft. The multi color cap is just right for every day wear. I Love my Dragon Fly t-shirt, size L was a perfect fit. The storage organizers worked well in my closet underneath the racks, for sweaters and workout clothes! Thank you
Cute and some unique items
I liked the style and colors, functionality
I paused at the limited/minimal sizing for some clothing items.
Cute and some unique items
I liked the style and colors
Ordered 5 items a month back (30 days before my wife's birthday) and I have yet to receive any items. Contacted their customer service and they said the goods are on the way but did not know where they were or had any tracking info.
Is this a drop-shipper ordering from China when they get my money or just a scam?
Will never use them again.
Guy
Every item in my online order here (9 shirts + 2 dresses) is amazing and of good quality, the shipping was fast (the order arrived 6 days before the estimated date). Unlike other cheap fashion websites that I ordered in the past (the clothes were too small, the fabric was garbage, and the shirts were badly sewn, plus the bad smell of the dye), I am more than satisfied with this online boutique! I wonder why so many reviews say they are bad, I almost regret it after reading them while waiting for my order, but trust me I really had a good experience online :)
Not only are the clothes in this online boutique of incredible quality, but the customer service is simply incredible. They were more than helpful in responding very quickly to any questions I had via email. Thanks!
My Oder was enough that I should have had free shipping. Throughout my checkout it said free shipping due to amount over $, after putting in my payment details oh look the price jumped up because they added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Despicable behaviour, and to top it off one of the items was damaged.
Exercise in Frustration. Mail it bake at cost of at least 3 times the cost of the item?!
Like the look, the reality was sadly disappointing
Liked the look but the reality was sadly disappointing
Sorry for let you down. We now offer free shipping when the order amount after the discount is over $79.(Final sale items and pre-sale items are excluded).
Your order amount after using the coupon is less than $79, so the shipping cost was charged.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. 、
For the damaged item, we issued a full refund.
If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!
You said I had free shipping, then added a shipping cost. This will likely be a last order. Not impressed, a little bit of false advertising going on there. Remove me from you mailing list please.
Although the items I've received for my order so far seem a decent quality, some of the sizes are wrong. I'm receiving XL when I ordered L. Not worth the cost of returning them for exchange, delays in shipping, etc. And they aren't noted for being responsive to refunds. Guess I'll be donating some items.
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Usually, we process the refund to your original payment method in one week after receiving your return package.
If you have any problems, feel free to contact us via email or online chat
Affordable merchandise and easy ordering/shipping. One item received was not what I had ordered. Also wrong size so no one in the family could wear it but we gave it to a neighbor. I was very happy with 4 of 5 items.
Great gift ideas
Great gift ideas
Should be negative stars. I waited a long time to receive one order which came in 3 shipments. Each garment is just really poorly sewn or of very inferior material. Many have edges which are just cut, not even hemmed. When I went to return I was informed basically that it would cost so much to send back to China, that it would negate the refund.
Adorable statement tee shirts, Website more marketing oriented than consumer friendly. Specifically when I tried to find something from a popup box I could not do so. Still, Pretty good. Product quality variable, cannot use two items but not cost effective to return. Did not yet receive the cat tee shirts
Saw a cat tee shirt ad and had to have it.
They made me laugh, some very pretty too.
* Lilicloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Adorable statement tee shirts, Website more marketing oriented than consumer friendly. Specifically when I tried to find something from a popup box I could not do so. Still, Pretty good.
Saw a cat tee shirt ad and had to have it.
They made me laugh, some very pretty too.
Good selection, prices are average, will find out how long it takes for my order to arrive for a rating on shipping. Not sure I'd pay this much for iron ons, thought they were silk screened which last. In total waited over a month to get my final shirt, had it stated that it was on back order I would have adjusted my order. Not very happy, wont purchase from them again.
Ordered X Large on 2 t shirts, did not fit right. Too small! Most places that sell clothing, especially shirts and t shirts let you know to order at least one size up from your usual size because it/they run small. My loss. I gave them away
Stumbled upon
My initials are "BS'...
Nice designs. Poor construction technique (no matching of prints at seams) and cheap material. Most of the medium-size shirts ran large--I should have ordered small instead, but that would not be a problem if I felt the fabric would last through more than a couple of washings.
I need more t-shirts to wear around the house and for shopping trips in the neighborhood. I saw the ad on one of my Outlook emails (don't recall which of the sites it was from).
Cute products, good prices.
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Sorry for any inconvenience caused.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by 24/7 chat online.
Stay safe and have a good day!