Lilicloth

Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.

Would like to not give any star rating, but had to give one star so this could be posted.

This what happens when you request to return an item, a real joke ---

Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

I purchased 2 items for my wife mid-Nov for X-mas, a beanie hat and sweatshirt. She opened them on 12/25 and (i) the sweatshirt colors were way off from the web photos, and (ii) the material is build is incredibly cheap. Both items are new, in the original packaging, and never opened but the Company refused to issue a return citing their policy is just 15 days. I expressed my dissatisfaction with the vendor and they said:

"Sorry for the inconvenience. We will always strive to improve the quality of our products and strive to create a better shopping platform"

They offered no remedy or return. If you buy from from this vendor, BEWARE!

I like the products, it's frustrating that some things are out of stock. Shipping could be faster and a little cheaper. I'm anxious to see how everything fits. Some of the T shirts although being labeled the same size, didn't fit as well as others.

Shirts took forever to get to my home. Showed up after return date. Sayings were put on like the 70's era shirts. Not sublimated or of substantial quality where I could actually wash the shirts without having sayings come off. Won't buy again. Chinese junk!

Clothes photographed really well. The quality. Almost like polyester... this is not something I would ever wear. It is such a shame because they were nice to look at online but substandard fabric ruined it for me. I gave everything away to a women's shelter.

Lillicloth specifically advertised "leather shoes".
I foolishly bought three pairs, expecting lower quality but real leather.
The shoes fell apart under light wear immediately and I could see that the paint over plastic foam was peeling, and the soles came off at the toe and heel. It was clear that there was no leather in this shoe at all. It looked like leather but was not leather anywhere.
The company refused a return or refund and I understand that any refunds they do require shipping product to China.
Bad product quality.
False advertising.
Poor or non-existent customer service.
I recommend not doing business with Lillicloth.

Bad actors in the real world.

The pricing is a little tricky as what shows up in the confirmation email doesn't match the actual price for each item. Also, your shipping charges are way too high. I'm also concerned about the sizing and hope that everything will fit.
Now that I've received the 4 tops my fears on sizing were realized. Two Items fit and the other two were three sizes too large. All of the items were ordered in the same size and marked as such. One was a clearance item so can't be returned and the shipping charge to return the second doesn't make returnIng it worthwhile.
All in all this was a bad shopping experience.

I love the special gifts and unusual choices. The coupon for a discount was nice, but the SHIPPING charge was a lot ~!
Later, the majority of my items took almost a month to receive. One item was out of stock so they emailed me. Thanks for getting to choose the replacement, but the back-and-forth email was still a slow process.

One of my tshirts turned up without hems. I'm not sure if this was on purpose, to go with the tough image of the shop, or an accident. It's a non fraying fabric so I'm only a little concerned by this and all my other products were very good.

Fun apparel, many items with cotton as a main component of the fabric. Very easy website to use. This is my first order so I will wait and see what the quality of the items ordered are before ordering again.

I ordered about six items all different style shirts, long sleeved and sweater shirts. I liked the styles online. Overall the colors of the fabric are vibrant but the fabric is a little thinner than expected. Which is okay for me since I live in a warm area most of the year. I did notice after one washing that some of the lettering has started to peel so I don't expect this to stay on much longer with multiple washings.

I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!

Took a long time to get my order. Was not certain how to track. Don't much care for the very lightweight fabric, but since I'll only use it briefly (for Halloween) it's not worth sending back and paying for shipping.

I am delighted with this website, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, I made a credit in my client's space to reorder. They are wonderful!

There are WS that I find exactly what I need for a Christmas present. I check out, filling in everything correctly, then when I key in submit or send, they say "fill in the ——-" and it is already filled in. Thank goodness your ordering was right to the point, easy, and fast!
However with that being said, I never received any notice that it was finally in the mail. No tracking number or anything. I was beginning to think that I didn't order it after all.
The shirt "saying" fits my friend to a T - now I just hope she likes it. The picture shows a beautiful blue color, the actual shirt, not so much. But I know the routine of "your color may show different due to the different devices".

Took forever to get, and then it get worse from there! The material is gross! What looks like a sweatshirt isn't & the leggings are so thin they are see-through! The sayings are cheap rubber some were already lifting off! I will never order from this rip-off site again!

Despite investigating for any indication of delivery time, I could not locate. I assumed the goods might take several days, but no more than a week. However, my items (simple sweatshirts) took well over a month and have missed being handed out to my children who have since completed their summer stay and returned to their homes overseas. It is completely unreasonable that orders take this long to fill. Perhaps the company knows this and that's why delivery estimates are not provided, but over a month is not acceptable for general expectations to items simple items ordered on line. I will not order from this company ever again.

Second time i have ordered both times merchandise is of good quality only drawback is shipping times, everything gets here eventually and sometimes one order comes in two or three separate deliveries would be nice if they had a warehouse in the United States and stuff would arrive in a week instead of three but overall very satisfied so far

Ordering and arrival of two shirts went well. Both were labelled as medium in size. One fit well. The other is huge on me, obviously a large, or even an extra large. T is a cute shirt and looked great in the ad but I doubt I'll wear it much without paying considerably more to have it altered. Returning it is not an option as the process seems deliberately difficult in order to prevent people from bothering. The items were not expensive so I'll just, reluctantly, swallow the cost.

Products are creative, fashionable and appear to be well made... will need to clean several times to be sure. Response to concerns with negative reviews on line were answered promptly and with logical reassurances. Order was placed December 18, and received January 11... that's 24 calendar days or 13 business days... seems slow but, delivery was over the holidays with an impaired USPS.

Love the unique offerings! Can't wait to enjoy wearing these very cute tops.

Update: Did not realize returns would have to be sent to China! And I was offered a big 15% discount to keep them but no info as to how to do that. Not only is shipping to China cost prohibitive but there's no real guarantee you'll be refunded. A couple of the shirts worked out but there were some I wanted to send back. Oh, well. Live and learn! I'll donate the ones I can't wear.

Was offered a discount to keep items I didn’t want but no instructions on how to do that.

EZ ordering. Many options and colors to choose from.I expected to have a very long wait time, since after ordering the delivery date given was 3-4 weeks. I was pleasantly surprised by a 12 day arrival.
The shirt size was expected. I'm not very satisfied with the durability of "iron on" stencil. We will have to gently wash by hand and air dry in order to give the shirt any longevity. Ironing out any wrinkles will require special attention as well.
Overall it was a welcomed gift to my daughter, just know that it will require special care to prolong its life for any length of time.