Lilicloth

I purchased a pair of shoes, they were way oversized. I requested to return them and was told I would have to ship them to China at my own expense. They offered me a 15% cash refund as an alternative. Here is the email I received from them ": Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

I bought a couple of shirts a few weeks ago, wore them every day and washed them frequently. This is my place to shop for clothes online as it is the only place where I can fully rely on quality at such affordable prices.

This online clothing store is very special. I appreciate the time and love that they put into creating my boots. They are efficient and use their creative ingenuity to carefully select designs and sizes.

Very attentive staff website, you can tell that they know about fashion, they changed the size of my shirts without problems or questions, the service has been perfect. Thanks for your good online service!

I have ordered many dresses in this online boutique and have always been satisfied. Either all these horrible reviews were paid to write negative reviews or people are too picky about their online purchases.

I wanted my purchase in Green not Black!
Thank you for sending the green.
However you sent me a voucher for 25% of if used before 4th December, when entered the code it said not recognised tried again with same result so abandoned purchases.

Shipping of my new clothes was faster than on other websites. The dress I ordered was too small. The customer service refunded my money as a larger size was no longer available. They were quick to help and gave me several options that I could choose from that best suited my needs.

I bought a jean in this online store and luckily everything went very well. I dealt with a customer service representative who always answered my questions quickly via email. Good customer service is what keeps people coming back to browse your website and buy!

I received all items separately; first 4 shirts with a bracelet, then the last shirt a couple days later. The whole order took about 3 weeks. Sizes are off states XXL, but feels smaller like L/XL. The shirt (moist wicken) shirt fits greats as an actual XXL. I love the statement and wish sizes will be suitable next time.

First time order. After ordering, I read the reviews -- all were negative and mostly had to do with customer service. First time I realized they would be shipped from overseas and billing to a foreign address. It concerned me, but everything was perfect. Took about ten days -- faster than I expected -- coming from overseas. Pleasantly surprised and very happy.

Took 20 + days to deliver the product from date of order. Suggest spending more money on improving your shipping dept. Product was continually advertised daily but not delivered. Email said it was being shipped and it didn't happen. Felt I was lied to.

no personal response or care, Just a generic poorly worded email.

Recently, I was lucky enough to find this website to buy clothes online. I was going to ask some quick questions about sizing, but soon I had a lot more general questions, customer service responded with kindness and patience. Thank you very much, the order arrived on time and in perfect condition.

I am delighted with this boutique, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, he made a credit in my client's space to re-order. They are wonderful! This says a lot about the excellent service.

I didn't get a email confirmation upon purchase. Shipping seemed slow although my credit card was billed immediately so I sent an email to address on their website asking them to confirm order. No response. Shirt inally arrived. Very poor quality and the shirt I got, although labeled small, was at least a medium, maybe large and just draped on me like a bed sheet.

Very fast and efficient in handling my complaint. Received a full refund within a few days. I am pleased to see that the online boutique has changed the description of the material on their website from cotton to polyester. Very satisfied with your answer. Until the next purchase!

1st order ever, seemed easy, but somehow my main items not shipped and not notified in an understandable way. So waited very long and then found out right before it arrived the tshirts for my event were not sent.

Poor Quality and delivery time.
I waited one full month for the item to be delivered. Missed gift giving by 2 weeks.
The "Sweat Shirt" is cheap looking and very poorly sized. I am sorry I wasted my money.

They responded to my inquiries re delivery in a timely manner.

These looked like they would have different materials seen together for a bohemian look. Instead is a printed pattern on polyester, not even fit for Walmart. Buttons sewn loosely. Will not wear. Will donate. Too much trouble to return.

The dresses and blouses in this online boutique are of good quality, exactly as on the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order at my house, the shipping took longer than expected, because I live a bit far away, but it is worth it.

I like th 3 sweatshirts I bought and sizes were good, but delivery takes forever! It's like my package had to go around the world 3 times then delivered. One item outta 3 was even later. I do like the clothes and prices are not too bad, but because of delivery these it pretty much makes me look other places for the same graphic clothes. Pls do something bout delivery times so I can buy more threw you. Thank you

I have already ordered twice on this website and all my purchases are legit and good quality! It fits me very well and is true to the image displayed on your site! I love him so much. Yes, it takes a while for the order to arrive, but once you receive it, it is worth the wait. I don't know why they say it is a scam. Well I give them 5 stars for great service. I'll keep asking for more, I can't get enough of the pretty dresses

I am paying the same amount despite all the discounts due to the high postage rate. Not sure I will do that again! And the shirt has still not arrived! I certainly will not be able to get this to my son for Christmas! I ordered this shirt in November, long before I needed to mail it.

Just the same old, same old. Be patient! I have been unbelievably patient.

I'm generally pleased. The fabric is of surprisingly good quality and the screen prints is well executed and better than I expected at this price. But, the sleeves for the XL size are about 1 1/2" too short and my order of 3 long-sleeved tees were shipped as 3 separate orders that arrived days apart. All in all, I am satisfied.