LinCare

Keep getting a past due letter without a timely invoice to be paid. I waited over 45 minutes to speak to a customer service agent before I hung up. Then tried to pay it online b
Ut after 6 attempts to enter my cust. ID it said it couldn't find my account. This is the most inept company I have ever seen in my life. If you have a choice of vendors run away from this company. They do not appreciate nor deserve anyone's business.

I have been getting my Apnea machine supplies from LinCare for 18 years.
Dealing with the company is a living hell. Customer service is a big circus. If you don't order some supplies every six months they work hard to make you regret it. Awful management, sad organization, aggravating employees who don't tell the truth and just don't care. I would rather die from Apnea than deal with this company ever again.

Absolutely useless! Stay far away from this company. Been trying to call them to get a status update on my machine that was supposed to be ordered almost two months ago. NOT ONE PERSON will pick up the phone. Totally unacceptable. Even my insurance company called waited for 45 minutes to talk with someone and never was able to get in touch with anyone. I can't believe that a company with 2 stars or less is even still in business. Don't walk...RUNNNN from this place!

Indianapolis office on Guion Road. A flyer on the desk suggested we share our experience by posting a review. Seriously? We just read posted reviews and " almost " all are terrible! Our experience has been awful, also. Numerous calls for equipment to be picked up. A date and time would be made with no one showing up. After putting up with this several times, we loaded the items up and returned them our selves. Spoke with the manager and the answer was " I'm sorry". Don't understand how they stay in business. Very poor work ethic in my opinion. A tech was also very rude to my 91 year old mother. He had to come out late one evening and growled at her about the time and how many hours he had already worked!

Since Lincare purchased Home Health Depot in June 2017, I am holding them accountable for all of my issues. I have had nothing but issues with them. You can't reach anyone on the phone and if you leave a message you might get a call back 3 days later if you are lucky. Tried to re-order supplies from them and they said I wasn't in the system. This place has done nothing but cause problems since I started with them. I will be transferring my records to another agency that is competent and cares about their customers!

Don't waste your time with lincare. Multiple hour plus phone calls just to sort delivery issues on their end. If you enjoy listening to elevator music for hours, being aggravated, and having the wrong supplies delivered, Lyncare is for you. How this company is still in busines s is a mystery and a joke. Signing up with a different provider as soon as I'm done leaving a very negative review to add with all the others.

Why is LinCare in business when they hire absolute idiot office and management staff. The drivers are the best thing they have going for this company. The drivers are always working day and night to make sure I have what I need. However when calling the office staff, they are always the most ineffective and inefficient group of people I have ever had to deal with, and I don't need to even get started on the manager, she is a complete waste of time to assist with any issues. Well, I suppose she did one thing right by hiring great drivers. Thank goodness for competent drivers! Without them, those of us who need oxygen would die if we had to truly depend on the office staff and the managers!