I have been trying for four months to get refunded for an overpayment made to Lincare. I have consistently been given excuses and told that the check is in the mail. Ive spent multiple hours on the phone with them to get the situation rectified but never get anywhere. When ask to speak to someone who can take care of the situation, I am never given anyone else but the person who answered the call. Horrible company to deal with! Avoid them!
I agree with all the negative reviews. They simply do not care. My negative experiences has been with the central supply in Clearwater and several local offices. In general, they are inept, rude and do not follow up at all. It is amazing that a medical related supply house should perform so poorly and get so many negative reviews. They should be removed from Medicares list or at least be investigated. Do not use don't care. Try someone else!
Run --real fast--as far as your damaged lungs can take you away from this company. The probably should be investigated for Medicare fraud. Lack of response from branches in Salt Lake City, Wyomissing PA and corporate in Clearwater Fla. There are not words in the English language to express how terrible they are
I've had over six people on the phone tell me that they would get someone to call me back and they pretty much promised me been dealing with overpayment for months now forgot to bill me for an entire yearand then expect me to pay $591 which is not going to happen still have yet to get a call The last time somebody told me they would call me it's been 2 months worst company to ever deal with in my entire life
Hold your prescription for a month and don't call you. When you follow up for supplies they tell you they need a sleep study despite your doctor and insurance approving it with your current sleep study. It's like a pharmacy not filling your prescription because they know better then the doctor. Then hold it for another week and then deny having your prescription. Supervisors don't call you back and then make up information you know to be false. Every time you call nobody knows what's going on. Stay very far away if possible.
I would detail my complaints, but they would simply be a repeat of ALL the negative comments on this site. The interesting thing is that this company does not care. For some reason, which I will explore further, this company continues to be recommended by sleep disorder physicians. If recommended to you, DECLINE!
Customer service and follow through has been a nightmare! When Sleep Apnea machine/ equipment was delivered by R T, No information on supply ordering, usage compliance etc was given. Difficulty to get follow through on phone calls! Fax to Dr. Also sent to wrong Dr. and lost! Was without using machine for 4 weeks!
As long as I've been affiliated through linares I've never had an order sent to me on time and always had wrong delivery, so tired of Lincare. I will be contacting the AMA immediately and my insurance carrier!
They keep blaming problems on others but can't even order a wheelchair in less than two months. They complain they haven't received necessary documents from Doctor's office but Doctor's off has proof of delivery of the documents.
I have been reading the reviews, and I agree that this is the worst company, I have ever dealt with. It has people working there that have no clue of what they are doing! I ordered a mask for my cpap machine many months ago. I keep getting, that they need more information? I have only given it to them about 10 times and they keep getting my doctors name wrong. I have told them over and over again, who my doctor is. Is this company for real! I thing I will also call the BBB to
Make a complaint.
Deborah Abate
Walpole, MA
Overview
LinCare has a rating of 1.5 stars from 777 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LinCare most frequently mention customer service, insurance company and portable oxygen. LinCare ranks 44th among Home Care sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members