LinCare

Lincare team has helped me out so much I appreciate everything.
Kristi has been wonderful getting my tanks to me

You said medicaid would pay the rental on this machine. You never said I would have to pay it.
I am homeless with 5 dependents. I have called in SEVERAL TIMES over the past THREE MONTHS trying to find out why I was receiving a bill. YOU told me you were still billing MEDICAID. YOU told me to DISREGARD the bill. This INSULTING, THREATENING letter just shows how incompetent you people are. Or maybe this is intentional. Is there already a class-action lawsuit over this scam or should I start one? You just say you are billing medicaid so I will keep this worthless machine and you can scam me out of my hard labor? FAT CHANCE! You can have your POS back. I do not use it and I do not accept ANYTHING not covered by medicaid. DO NOT threaten me or my credit. This is all do to YOUR incompetence. I have done EXACTLY what I was told. You can just get out your little recorded phone calls and see. You are not SCAMMING me or terrorizing me, either. Do not send me any more harassing letters, either. I demand RESPECT! How DARE you!

Kristi was very helpful explaining how to operate nebulizer.
She was also very polite,nice.had a good time with a little chat b4 leaving

This is the company that has the ONLY contact with Medicare. They have no competition and no accountability. They over charge, send the wrong medicine and add services for those on Medicare knowing there is no choice and their patients are too elderly and sick to do anything about it. They are impossible to fight. If you do not pay them for their fraudulent charges, you get NOTHING through Medicare.

Lincare sent a $153 antibiotic dose to my mother that was incorrect and it cannot be returned or used by my mother. It was Lincare's fault, yet they are demanding payment for the incorrect medication before sending her any more treatments.

In addition, Lincare charges $20 per day "perdiem" ($600 per month) for the pharmacy to mix the dosages she needs everyday. Medicare says they will not pay for the $20 per diem because she is not in the hospital. When she was in the hospital the "per diem" was paid for by Medicare for the same exact medicine.

My mother will now have to go back to the hospital because she is not getting the correct medicine and now her infection is out of control. In addition, she can no longer afford the $20 per day "per diem" being charged by Lincare that Medicare will not cover when she takes the same exact medicine at home.

Instead of Medicare paying $600 per day for my mothers dosage to be delivered at home, the taxpayer will now pick up the Medicare tab for her to be hospitalized for months until her infection is resolved. If Lincare had sent the correct medication to my mother and Medicare covered the $20 per diem daily charge for the medicine, she would have her infection under control and could save the system thousands of dollars by staying out of the hospital.

The American taxpayers dollars are not being spent in a logical or efficient manner. People are not recieving the correct treatment to keep the out of the hospital either. This is what happens when the government is in charge of healthcare. Lincare is the kind of fraud, waste and abuse that needs to be eliminated to stop wasting taxpayers money.

For those advocating for single payer healthcare, look no further than Lincare to what you can expect with no choice and zero accountability.

I have been trying to get a portable oxygen machine from Lincare for months and have been told it was 'in the approval process.' I rented a portable machine to fly from California to Florida for a once in a lifetime family reunion. The machine was old and broken down and did not work. Instead of the promised 8 hours of oxygen, I got under two. I was trapped at 3000 feet with no oxygen. I couldn't let the flight crew know, because I was scared they would land and strand me in a hospital and charge me a fortune. When we landed I paid someone to get me to the rental car. I plugged the unit into the cigarette lighter. I sat in the garage an hour before I could drive. I missed the reunion because I didn't have enough oxygen. There were people there that I haven't seen since I was 2 years old, and will never see again. Lincare refused to get me another machine for the flight home, even though I told them that I might die. I was in bad shape. A wheel feel off at the airport. I had to carry the machine in my lap in a wheelchair, and it was so heavy that the wheelchair tipped and I fell out. There were times on the way home that I was unconscious. It took a long time for my fellow passenger to rouse me when we landed. Talking to my doctor, and ti Imogen, who manufactures the machines, I found out that Medicare will pay for either a stationary or portable, but not both. Lincare had not been 'in the approval process'. They had done nothing. When I asked the manager about a portable unit, she actually asked me "If you didn't like the last machine, why do you want another?" She implied there was nothing wrong with the machine, I had just arbitrarily decided not to like it, Researching, I found out that I could make payments and bought a portable. The machine was here in less than 24 hours. If Lincare would have told me this was an option I would have jumped on it. I was desperate. They flat out didn't care. I have yet to receive an apology, or refund. The new machine weighs 4.8 pounds and has 9 hours worth of oxygen in the batteries. Anyone feel like joining me in a class action suit? *******@surewest.net

I moved states and Lincare wasn't smart enough to change where they submitted bills from - and they were denied by Blue Cross/Blue Shield (BCBS). I (mistake) tried to HELP Lincare by asking BCBS to contact Lincare - which they did, forwarding me what they'd told them and even the contact person. A month later, I get a very long bill with charges over 13 months old! (BTW, I had always paid promptly, so never a problem on my end). Bill did not show any of my payments. Discussion with them said to send photos of the cancelled checks - which I did. No response. Then every 2 weeks, a new call requesting payment with no knowledge (obviously they don't put anything in their files). Bottom line: after many of these calls and several letters threatening me with collection (and my numerous phone calls, each time having to explain the same information again), I flied a complaint with the Better Business Bureau (BBB). Lincare has continued to ignore me and did not respond to BBB in the allotted time. I can't understand how they can be in business: NO ONE is willing to address concerns, NO CORRESPONDENCE to any of my written requests and NO RECORD IN MY FILE saying there is a problem (so the poor collection people don't know what they're in for when they call me). AVOID AT ALL COSTS. I wish I received minimum wage for all the hours this has already taken with no end in sight!

They were 3hrs late dropping off a hospital bed. Then when it was time to have it picked up I had to schedule the pickup 3 days out, they wouldn't even give me a time. They said we'll be there between 8-5pm, I said that's worse then the cable company! So I had to rearrange my entire day, reschedule doctor's appointment and my daughter's physical and occupational therapy. Then they call the day of and say sorry the driver took the wrong van we're not coming. I said that is unacceptable so she said fine it'll be sometime after 5pm, I said ok, didn't have much choice. About 10-15min later am extremely rude lady called. She kept interrupting me after I told her it has to be picked up today because rearranged my entire schedule to accommodate their ridiculous pickup times, not to mention any longer and I'd be charged another month and the day they wanted to come was the day all the appointments got moved to. I told them no it has to be today and she said tough. I immediately got on the phone with corporate who was disgusted by the times or lack there of that I was given but also the rude disrespectful representative that I had the pleasure to speak with. She immediately contacted them and assured me they would be here and if they didn't to call them back Monday. She said it will be after 5pm. It's now 6:30, spoke with the after hours people and they have no clue when he'll be here. This is ridiculous! I will never go through them again and I'm telling EVERYONE about my experience. They are rude and obviously don't know how to manage a business. Time to replace everyone at this location! I have never had such rude service and a complete lack of respect for people then I have with this company. Do not do business with them take your money elsewhere. There's a reason why they are rated so low! I would give them 0 stars if I was able, 1 is to generous.