LinCare

Make sure you look at your invoices with the dates of service. This is the second time I have contacted them only to be told that someone would call me back. Still waiting for that call. I am going to be calling my insurance company as well as the insurance commissioners office. They are double billing people. I can never get anyone to answer in the billing dept.

There are other issues w/ this company but most recently I ran out of oxygen due to an extended power outage from storms. When I phoned Lincare to request a tank, I was
Advised they are not delivering over the Memorial Day weekend & if I need oxygen to call 911! Think about this! Oxygen is very important to all who need it. If you wish
To live.

In my experience and opinion, it seems to be a big money making scheme. I believe they are a German-owned corporation with greedy American franchises, who prey on the sick or old. They stole hours of my time. None of the departments know what the other departments are doing. As a result, they harass you non-stop even after you have cleared your bill and sent the equipment back.

I've been holding for 25 mins. To a recording that says that they appreciate my time and patience. Well they both have run out. If you care to speak to someone, dont' hold your breath! Or make sure your CPAP is nearby.

Waited for oxygen tank for TWO months with my provider faxing appropriate documentation over and over again. This company is extremely unprofessional and does not care about anyone but their wallets. Very disappointed. Do not use this supplier if at all possible.

Worst company ever. They lie. They bill for items not sent and then call their customers thieves. Stay away from Ann Arbor, MI office at all costs. Main office complaint department personnel in Florida are the best but can do NOTHING to prompt corporate to take action. Corporate does not care about how their employees lie, cheat, wrongly bill. Shameful corporate. Stay away from Lincare!

I wish I would have read the reviews prior to calling LinCare. My experience mirrors everything said here. I submitted a medically prescribed order for a CPAP as a new patient over a month ago and STILL have no equipment. They explain the reason for the delay and then promise to call back with an update... which NEVER happens! No sense of urgency. No accountability. I don't understand how they manage to stay in business.

My mom got out of the hospital on March 26. They came late with an oxygen bottle instead of a portable oxygen machine, and since then has just basically been a big run around! This is terrible that my mom at 86 years old with breathing problems is confined to a room because of their poor service and neglect.