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Listia

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West Virginia
1 review
0 helpful votes
Follow Shirley D.
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Makes my day!
December 12, 2015

I grow a garden, collect seeds, and when I found Listia I thought I had hit pay dirt. I have had such sweet little notes and prompt service. Being a newbie I goofed once and buyer so understanding--I more than made up for the error in my shipment. Maybe gardeners are just a wonderful down to earth group to hang with. I don't know, but I have enjoyed so immensely. Only been at it a few weeks, but constantly got things going out and coming in. Christmas every day!

Date of experience: December 12, 2015
Tom F. Listia Rep
over a year old

Hi Shirley! We're so glad to hear your winnings are contributing to your garden. We hope you continue to enjoy the site :)

Oregon
1 review
8 helpful votes
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Rip Off
May 10, 2015

I just opened an account sold a huge variety of cosmetics, mailed it out with tracking, seller recvd items and I would have had 80,000 points but then they banned it saying multiple accounts. I had a sister in law that had one but she doesn't not live with me! So now im out 80,000 and my cosmetics plus shipping charges. Follow the riles and you get screwed. Its not fair and I wish I could complain. Maybe the BBB. Any suggestions because what they did is stealing. Ive never had an account before a month ago!

Date of experience: May 10, 2015
Tom F. Listia Rep
over a year old

Hi Luise. We do not simply remove accounts without reason. If your account was a multiple to another account, it was in violation of our Terms of Service and therefore removed correctly. If there was sufficient proof otherwise, your account would not have been suspended. You can submit a support ticket and we can look into things further with you, if you'd like.

Sincerely,
Tom

Texas
1 review
4 helpful votes
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I love the idea of the site, but their support is crap. I've been trying to get a hold of them for 2 weeks with nothing for a response. I have many issues with their site, and even though they say they will get back to you within 2 days, they seem to have no regard for fixing them. I want to cancel my membership on the site, but I'd really like to get the baby dress I just won first!

Date of experience: June 6, 2013
California
1 review
1 helpful vote
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Awesome
July 11, 2015

First of all, I don't understand all the negative reviews. The only reason that the people who voted one star is that they violated the rules, one way or another. Listia is a great site. I haven't had any problems with any of my transactions since I signed up in May 2015. (Over 30 transactions) I've gotten countless items that I wouldn't be able to have bought in real life, which is another great thing about this site. If you haven't signed up yet, please use this link- https://www.listia.com/signup/******* You will get 1000 free credits for joining :)

Date of experience: July 11, 2015
Tom F. Listia Rep
over a year old

Hi Jeff,

Thanks for your review. We're really happy to hear you find us "awesome". Our great users, including yourself, always list items that sometimes are difficult to find in stores anymore. We hope you continue to enjoy our site.

Sincerely,
Tom

North Carolina
7 reviews
29 helpful votes
Follow amanda a.
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Firstly, i avoid buying from other people on here unless i have built a relationship with them because i have been scammed too many times and listia's dispute team does pretty much nothing. Therefore, i only used the site to sell and transferred my points into cash money. I was selling brand new items i was unable to sell in my amazon store so it's not like i was selling junk. I was selling about 5-10 items weekly with a 100% rating.
Lastly, now it has changed to some form of cryptocurrency no one uses or accepts off of listia. Therefore, if i can't use this new currency off the site it's pointless for me to keep selling.
Very disappointed, i feel like i have no choice but to leave.

Date of experience: March 15, 2018
California
1 review
6 helpful votes
Follow Audrey F.
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On this site for almost a year. After I accumulated 900,000 points my account was suspended for no valid reason PLUS I got scammed for a $50 Walmart card.
I paid the credits only to find no money on card. Listia ignored my emails. I reported them to Better Business Bureau (they keep changing their address) and police discovered they don't have a legitimate address or phone number. Could be operating from China, Police said!
This is just about the worst site on the internet so B E W A R E!

Date of experience: March 22, 2014
Pakistan
1 review
2 helpful votes
Follow Muhammad H.
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I have sell about more than 100 products and was able to collect around 100,000 credits so that I could bid on something big. First I was only unable to bid but now I am unable to login as well. My account was banned with reason "Funneling credits". I assure them that I have only 1 account and also asked them to please let me know that what they had identified and give me a chance to prove my innocence but no reply yet received. I have done lot of hard work to market my products and encouraging users to bid on my products through various blogs etc and now my account is suspended when the time has come to spend those credits. I asked them to kindly reactivate my account or tell me what I should do so that my account would be activated but no reply yet received. With the help of this site I hope I could get a reply.

Date of experience: October 25, 2014
Tom F. Listia Rep
over a year old

Hello Muhammad H.,

Since this is a personal matter and private information may need to be shared, please contact us directly via a support ticket so that we can sort out and clarify the situation for you. Please write in the subject line SITE JABBER so that the appropriate person receives the ticket. Please click on Member Support in our site's footer to submit this ticket. Thank you!

Tom

Pennsylvania
32 reviews
86 helpful votes
Follow Tommy R.
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I used to Free Trade often when it first started... I was with the first large group of users.
It was AweSOME.
I had to step back from it for a while.
I returned to find a "dollars-to-credits" type of trade thing happening like a virtual currency & it has changed the face of the once-upon-a-time "Free Trade"... to the negative, unfortunately.

I'm saddened by this.

Date of experience: July 11, 2018
Tom F. Listia Rep
over a year old

Hi Tommy,

I'm sorry to hear about this. Please feel free to voice your concerns/requests to us so the team can review it. Thank you. https://help.listia.com/hc/en-us/requests/new

New York
2 reviews
7 helpful votes
Follow Ruthanne S.
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You put your items up fairly easily. I paid $5 for some points, I will never use. When I figured out the bids I was receiving would not cover the shipping on ANY of the items, I put in a request to have the account closed. They replied it was closed. From the emails I am receiving they are still going about like the items are available and my account is still active. Each email I respond to with another request to close the account, to no avail.

Date of experience: June 6, 2016
Tom F. Listia Rep
over a year old

Hi Ruthanne. I'm sorry you have put in a request to close your account. You shouldn't be receiving any more emails if it is closed, but if you are, please submit a support ticket and in the topic section please write "Sitejabber" so that we know the reason for submission. Https :// help. Listia. Com/hc/en-us/requests/new

Arkansas
1 review
0 helpful votes
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I was the stupid one?
November 18, 2016

I can honestly say I have had only one real problem with Listia and it was a stupid mistake that caused my problem on my part. Listia was real helpful in getting me back on track. Be honest, don't swear or be a jerk, find out the problem I didn't even know how I did it. It took several hours and a lot of patience and I was back up online and happy. I was back with my friends. I am still not sure what I did and don't know how I did it but thanks for setting me straight and getting back up with all my friends. Peggy J. D.

Date of experience: November 16, 2016
Tom F. Listia Rep
over a year old

Hi Peggy. Thank you for sharing and we're glad everything worked out. We hope to continue helping you moving forward should there be any issues. Enjoy being on the site! :)

Texas
1 review
5 helpful votes
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Very cool site
December 12, 2013

Very cool site. The simple idea that you can get things you want just by getting rid of thing you don't want is amazing in itself. Just like any site it can take a day or 2 to get the feel of how he site works but once you get the ball rolling, everything just falls into place. Very easy to navigate around the site and you can even comment on other members auctions. And the badges make the site so much more fun. Highly recommend the site! -Shelbya09

Date of experience: December 12, 2013
Louisiana
2 reviews
1 helpful vote
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Slowest login l have ever seen l sit for hours trying to log in to this site l have started the down load and while it was downloading l took a shower and when l was done checked the computer and it was still downloading so far it has been over an hour
L would not recommend this site to any one

Date of experience: November 8, 2013
Philippines
1 review
3 helpful votes
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Listia bots?
March 5, 2016

I don't know if there is a feature that outbids another bidder automatically, but everytime I bid on something 1 guy would outbid me every time eg. I bid 150 He'll bid 160, and the annoying things about this is its only one person/account who is automatically outbidding me. I'm not winning even a single bidding bc of this

Date of experience: March 5, 2016
Tom F. Listia Rep
over a year old

Hi,

If you have been noticing that you are immediately outbid each time you bid, it is probably because of our automated proxy bidding system. We use an automated proxy bidding system in which it only bids as much as it needs to, in order for you to be the top bidder, up to the max bid amount you placed.

For example, if a user places a bid of 5 credits and the auction starts at 0 credits, the top bid will only be 1 credit since that's all it takes for them to be the top bidder. If you now placed a bid for 3 credits, the other user would still be the top bidder at 4 credits and you would be outbid automatically and immediately. If you placed another bid for 10 credits, you would become the top bidder at 6 credits since that's all it takes for you to become the top bidder, since you surpassed the max bid of the other user who had bid 5 credits.

Another advantage of an automated proxy bid system is that you don’t have to constantly check the auction’s status. You simply place the highest bid amount that you’re willing to pay, then let the system do its thing for you.

We hope this clarifies things for you :)

Maryland
3 reviews
6 helpful votes
Follow Anastasia L.
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So right off the bat it says you will get free stuff. You have to pay for credits. I payed 50 dollars to get a 49ers card for my friend's birthday. I was supposed to get it four months ago! I emailed the auctioneer, and he has said nothing. That was 3 and 1/2 months ago. Saty away from this site, it's a joke.Don't waste your money, time, or life on this stupid website.

Date of experience: October 14, 2013
Tennessee
3 reviews
2 helpful votes
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This site is a Rip off
October 27, 2013

This site is a Rip off. I purchased credits from the site, bid on an auction. I won. Then out of the blue they canceled my account and I got neither what I won nor my money back. Repeated e-mails to them have went unanswered and I still do not know why my account was canceled.

Date of experience: October 27, 2013
Canada
1 review
2 helpful votes
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Its an alternative to ebay for me. I come here when I have things i want to get rid of. I have multiple won items so far: ipods, mp3 players, videogames. Just use common sense when bidding. Ive gotten burned by bad member too by the overall. So far my experience has been pretty good.

Date of experience: December 4, 2013
New York
1 review
9 helpful votes
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Horrible
May 27, 2015

First off Customer Service is horrible. If you have issue your own your own. Secondly, I have been scammed twice since I've been on their site since April 2015 all because of their horrible system. Even after you send documentation of proof the other party is wrong. I would not recommend to anyone

Date of experience: May 27, 2015
Tom F. Listia Rep
over a year old

Hi Donita L.,

The vast majority of all auctions end successfully for our users. If you were truly scammed, we would not dismiss that. We can look into thing further for you if you'd like, once you submit a support ticket. We're sorry you are unhappy with your experience.

Sincerely,
Tom

Florida
1 review
1 helpful vote
Follow Amber W.
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The site is pretty fun, at first. But i started on facebook, and it kept screwing up and not working, and after several messages to the customer support team about it, all of which went unanswered, i just made a new account. But because I messaged them explaining what happened when it wouldnt let me verify my address because it was under 2 accounts, they deleted my account, said they never got my messages, and then ignored me and said i was $#*! outta luck. It was horrible, and a waste of time, and the amount of scams on the site is paramount. Dont waste your time.

Date of experience: November 8, 2013
California
1 review
1 helpful vote
Follow Angela R.
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I can't believe all the nasty comments about Listia. As I read through them I can't believe how stupid some users are. If you simply learn to read above the 4th grade level you will understand why you were banned. Selling items to your roommate? Please, just give it to them. If you simply read what is allowed and what is not allowed, you will not be banned.

I have had communications with Listia workers on a few occasions and it was speedy, informative and fair.

Listia credit values is simple "economics 101" - supply and demand. If you don't understand that concept, do a Google search and READ! Have you ever heard the idiom "One man's trash is another man's treasure" - look it up and READ again, then you will understand Listia.

Angela
Happy Listian

Date of experience: July 5, 2015
Tom F. Listia Rep
over a year old

Hi Angela,

Thanks for your feedback. And thanks for your informative insight on how Listia works. We're glad to have you on Listia!

Sincerely,
Tom

California
1 review
5 helpful votes
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Baning account
December 28, 2015

They ban your account without warning. My account got banned for listing violations when i didn't violate any of their rules. I made another account to try it again and got ban for listing violation and for having multiple accounts. They didn't even tell me what listing violation i broke.

Date of experience: December 28, 2015
Tom F. Listia Rep
over a year old

Hi Sam. We are sorry if you feel your account was removed without warning. You should have been told why your account was removed for a listing violation. You can submit a support ticket regarding this matter and someone can specify the reason. Be sure to put "Sitejabber" in the subject line. For future reference, if an account is removed for a violation, any new account created after will be removed as a multiple to an account removed for our terms violation.

Overview

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 166th among Auction sites.

service
71
value
70
shipping
64
returns
59
quality
67