• Listia

Listia

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Overview

Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Listia most frequently mention customer service, gift card, and many people problems. Listia ranks 186th among Auction sites.

  • Service
    70
  • Value
    69
  • Shipping
    64
  • Returns
    59
  • Quality
    66
56
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How would you rate Listia?
Top Positive Review

“SO FAR SO GOOD!”

Mike M.
11/18/21

Been active on Listia for about 2 months. Already have well over 100 positive reviews - mostly selling but some buying. Haven't had a problem so far *knocks on wood." Couple of times I had a question for support and within a couple hours, I had well thought out, informative and helpful responses. Only issue is that I have one buyer that doesn't confirm delivery within a day or two like everyone else. Not that they open disputes or anything, it just locks up your funds until 20 days after payment way made. That's only 1 buyer out of dozens. Seems like they have really tightened things up in a good way since switching back to Points from Ink. Fill out some surveys and it's like free money. Highly recommend giving it a shot.

Top Critical Review

“Watch for silver. 999 seller rip offs! Listia allows!”

jimmy d.
2/24/15

I bought a. 999 silver gram bar from what appeared to be a trusted seller but instead received a small silver grain bar about half the size of a gram. When I did all that listia asked me to do they said I didn't send pictures which I sent 3!. Regardless listia closed the account with no other options. The seller of course was happy to have my credits and not worry about making any other corrections as he can keep selling grains for grams and listia isn't incorporated enough like that of ebay, amazon or even etsy to manage a site such as this one. With all that said please do not misunderstand me there are many good sellers and buyers but listia is a great place for the con artist and listia will stand behind them.

Reviews (415)

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Reviews that mention popular keywords

customer service (33) gift cards (26)
Thumbnail of user tammiel6
Tennessee
2 reviews
16 helpful votes
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January 8th, 2018

People trying to pass off jewelry as the real thing for way to many credits! I loved Listia but now it's crap. Overpriced junk. I use eBay and get lots better deals! People are so greedy!

Thumbnail of user farkelr
Kansas
1 review
7 helpful votes
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December 2nd, 2014

I have been Listia Member for 3 years, I have 5000 FB, 100% Positive

NOW for some reason, a few weeks before Christmas, Listia revokes my credits privilages. No explanation, no warning.

When I asked them why, they said credits before shipping were a Privilages and they could revoke them for any reason. I have had no negative reviews, no complaints, no holds against my account WTF listia?

I'm out. The moderators like to bully the users.

Tip for consumers:
Play here if you want, but don't put your heart into it.

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Thumbnail of user rayelleb
Tom F. – Listia Rep

Hello Farkel R., I’m sorry that you are unhappy with the rate at which your credits transfer to you. As you know, immediate transfer of credits is a courtesy we do extend to our Trusted Sellers, but there are times even those Sellers will have credits pending. It is based on their trusted credit amount, credits being used on the items that are being bid on, and their completion rate. It's not a set amount, but the more auctions you have successfully completed, the threshold increases and credits will release quicker. And as stated, it is a courtesy for the credits to auto-transfer. I hope this clarifies things for you and we hope you will continue to use Listia as you are a valued member.

Sincerely,
Tom

Thumbnail of user reigns
Maryland
2 reviews
10 helpful votes
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January 5th, 2015

I'm about to close my listia account due to too many grasping, lying, manipulative and cheap members. I spend hours of my time, and a lot of money hand making the baby items i list, which I can otherwise sell for a decent profit on etsy or eBay, but I try to be a good person and offer my items for credits, rather than cash. I've never asked for more than 5000 credits for my items, and never sold them for more than 8000. They are professional, show-quality pieces. They're sold elsewhere as newborn photography props. I've seen cheaper knock-offs sell for ******* or more. However, I'm not greedy. I'd rather help someone in need than get credits. What bothers me is how buyers see a quality item, which is already listed at a severely low price with free shipping, and then either offer an insultingly low GIN, or send private messages for a custom order, wait until the item is made, then message that they don't have credits, and try to manipulate me to just send them the item for free. It's disgusting! So, after my current auctions end (which already have bids, so I can't close them) I'm deleting my account, and never looking back.

Tip for consumers:
Dont bother.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Reign,

I'm sorry that you've had these experiences with some of our users. We assure you that the majority of our users are on our site to have positive experiences and transactions with each other. If you have recent disputes or issues with your auctions, please submit support tickets and we will take a further look into it for you. Please be sure to write Sitejabber in the subject line.

We hope that you will continue to use our site and are always available for any assistance needed.

Sincerely,
Tom

Thumbnail of user philips32
Texas
4 reviews
21 helpful votes
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June 8th, 2016

Listia use to be a pretty good site to trade things but now over 5% of the "members" are thieves looking to steal and scam. Even with horrible reviews these people are never removed.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Philip. We're sorry to hear of your experience. We hope you were able to submit a support ticket when you experienced those users. We try out best to keep Listia fun and safe for our user. We hope you will continue to enjoy Listia.

Thumbnail of user bradj23
California
1 review
10 helpful votes
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March 1st, 2016

I'm so sick of people putting up auctions and then DO NOT SHIP THE ITEM! It use to be 3 days before you were refunded, now it's 5 DAYS? Just idiotic to post an auction then turn around and DON'T ship the item having buyers credits sitting in LIMBO! After a seller having a HISTORY of doing the same negative thing OVER and over, why isn't there account SHUT DOWN?!

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Brad. Winners can request a refund as early as 3 days after the auction ends. The Seller then has 5 days to respond to the refund request. I hope this clarifies the days for you. As for non-delivery of items, we're sorry that you have experienced auctions such as these. The majority of our auctions end successfully. We hope future transactions end better for you.

Thumbnail of user luannp2
Oregon
1 review
2 helpful votes
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December 31st, 2015

I've been a member for over four years. The customer service is excellent. When I submit a question or support ticket. I never have to wait over a couple if days. Most questions will be answered the same day if you submit them soon enough. I may not always like what the answer is. But I consider them to be fair. If you want to be successful on listia. Here's what you should do... follow the rules. Offer up clean and useable items. Take good pictures. Give a clear description. Pretend that you are the potential bidder. What would you like to know? Answer any good question. It makes people more confident to bid on your listing. Always send your item. No matter what the final bid is. And ship in a timely manner with good packing and tracking. Be nice, be pleasant. Occasionally, you will get that "problem bidder". It's easy to block them. Keep everything positive. Your ads, your responses, your questions, etc. People will respond to your attitude. Again, always follow the rules! There are more things that I could say. But these are the basics. If you do these things, you will love a Listia too!

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Luann. Thanks for your feedback and also your great suggestions to other users. We appreciate it when our members go out of their way to help each other out to have the most successful experience on Listia. Thanks again!

Thumbnail of user vickim43
Indiana
1 review
13 helpful votes
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January 22nd, 2017

I sold an item for over 50,000 points. Been selling items for over a year without any problems. Anyhow, I mailed out the item to the winner and she claims she never got it. She disputed it and got her credits back even though I provided a receipt from the post office. I was supposed to buy tracking as well! I never had to do this before on ANY of my listings. Ok, so how am I supposed to know if this lady is lying or not?! I provided proof on my end, yet get screwed out of money paid for postage, plus the item? So not fair. I've listed about 7 items within the past few weeks, and about half of them disputed their winnings. One guy tried to say I gave him a wrong game code. I didn't. He didn't get his points back. Another lady claimed I sent her a dirty item, when in fact, it was brand new. I'm real tired of dishonest people on Listia, and if it continues, am cancelling my account. People just want something for free and have figured out how to do so on Listia. Be cautious if you use this website.

Thumbnail of user juliem67
Utah
1 review
0 helpful votes
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October 26th, 2014

I Joined Listia August 1,2014 and now i'am a certified LISTIA addict its happy to Shop without using any Money i received many Packages almost everyday this Site helps me a lot saving Money everything you need is here Shoes, Clothes, Jewelry, Phones, Tablets and many more just for FREE! Highly Recommended for Everyone who want's to save a lot of $$$$$ Come and Join for FREE! https://www.listia.com/signup/******* Copy paste this Link to the Web search to sign up for FREE!

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Thumbnail of user rayelleb
Tom F. – Listia Rep

Hello Julie M.,

We're so happy to hear that you enjoy being on our site! It's always good to hear users having a good time winning items! Hope your experience continues to be positive! We really appreciate you being a great member!

Thanks!

Tom

Thumbnail of user timothyb43
Illinois
3 reviews
23 helpful votes
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January 17th, 2015

Listia has changed their rules and updated their rules. I've sold some items lately. And it's been good. The old review of mine just disregard they recently allowed more than one account per address this was a issue for me back when they allowed 1 account per address when I made my first account it took weeks to verify my address cause my brother had used that address and he moved out and lived elsewhere but Listia did fix it. Also the coupon thing is kinda different. I sold a one time redemption code on there it even said in the email it was a one time redemption code admin said it was a coupon and argued with me about it but I just said ok I won't post it again then I gave it away for free. So my review has gotten much better. Still there is weird experiences I had such as a lady sold me a bad gift code I disputed it they didn't allow me to reply for some odd reason but Listia gave me my credits back so it was all good. Other than that ppl do sometimes sell items too high. But if u look around you might find that one big good buy.

Tip for consumers:
This site is doing good I would give it a try

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Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Timothy B.,

Thank you for your feedback. In our Terms of Service, you will find under Membership Eligibility:

One Account per Person, Maximum of Four Accounts per Address or Household
No individual is permitted to have more than one single account at any time. No more than one account is permitted per computer. No more than four accounts are permitted per address or household.

This is in place to ensure safety on our site. As for credits and their value, we do not have a credit-to-cash ratio as it varies depending on the Listia economy. It all varies based on supply and demand.

If you ever have any issues, questions or concerns, please contact our support team. We strive to maintain an enjoyable and safe site for all our users.

Sincerely,
Tom

Thumbnail of user johnsonv7
Texas
1 review
0 helpful votes
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August 13th, 2014

The inflation is just insane, thats why i do not use listia anymore. A $25 gift card used to end at 60,000. Now they end at 225,000+! Also some idiots bid over 100,000 credit for a $5 game (Aka resident evil 6). This site is not what it was back then.

2012: Site was great. I could win over 60+ auctions in the year.
2014: Site was adequate, I was able to win about 30+ auctions in the year.
2015: The inflation and the horrible customer service (PAYING FOR DAMN SHIPPING IF AN ITEM ARRIVED DAMAGE AND HAS TO BE RETURNED FOR REFUND). From $1 = 1,500 to $1 = 15,000) Listia did nothing and is the worst site to date.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Johnson V.,

It's unfortunate that you've been blocked by sellers on our site but we believe in putting the power in the hands of the sellers and bidders and letting the free market place take its course. That feature is available to all sellers who feel the need to prevent someone from bidding on their auction, for whatever reason, and at their discretion. The vast majority of the sellers do NOT do not block others, because it's not in their best interest (they lose potential sales). So please try to work it out with them to see why you're being blocked repeatedly. If you need further help, please contact our support team and they can tell you which action may be leading to that result. Thanks and good luck!

Thumbnail of user btcb
Romania
1 review
6 helpful votes
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December 10th, 2014

You asked for it, so here you are, a big #$@! And one star because i can't give less. My account was banned due to "Funneling credits". I don't even know what that means and i cannot find it in the terms eighter. I've solt one product to a friend to have one single positive feedback. So now i've lost tge credits and the account. Well, keep on doing what you do, i bet your site will be down in notime ;) Bye

Tip for consumers:
A tip for outsiders? KEEP OUT! You might wake up to an e-mail stqting that all your credits were taken and the account banned!

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Thumbnail of user margeb2
New Jersey
1 review
11 helpful votes
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December 3rd, 2014

These people suspended my account for NO reason and took THOUSANDS of dollars of my credits! I had 100% feedback and never had a complaint from ANYONE. This is GRAND LARCENY. These people belong in JAIL. And don't bother telling me to contact customer support, they are the biggest frauds of all!

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Value
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Thumbnail of user conniew11
Kentucky
1 review
1 helpful vote
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February 9th, 2013

All that I say is from my own six months of experience in trying to deal in a fair and just adult method! They promote the sell of recipes and such of drugs that are illegal. It is run by a group of Pagans that will mess with your computer and make your life miserable until you leave if you believe in God. The rules are not even known by their own staff and are interchangeable at whim depending upon the parties being dealt with. They consistently misuse their authority and collect credits which if they are a part of the company, what need would they have for this. They try to force everyone to ship free, and if you are on their blacklist, they will not uphold their own shipping rules! The worst site on the internet and hope how soon they are called out and removed because of the injustice. Allowing anyone to sell recipes calling for illegal drugs to make candy, which can be used to give children and take any and all immoral liberties of the child! What is this and how can it be allowed on a website where 13 year old children are allowed? Here is a link if you would like to check it out... http://www.listia.com/auction/*******-medical-marijuana-jolly-ranchers-recipe

Thumbnail of user marym69
Washington
6 reviews
16 helpful votes
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October 19th, 2012

I would give it a zero if I could. I ended up PAYING out of pocket $100.00 of my money because 1. I am not a shipping company with scales, packing material, boxes and other items for shipping items that are being GIVEN away. You cannot walk into UPS say, "gee wiz guys, can you weigh, box this for me and give me an estimate and I will pay you after I get paypal from someone else?" I was given limited time to ship items, one of them was 'free' because it was a coat, the rest I ATE. Yes, I billed the members only to find out, neither of them can 'understand English' enough to pay me. They could communicate just fine bidding, asking questions, as soon as I sent PAYPAL request, it got quiet, too quiet. NO one is paying me.

Yes I have sent things through normal channels of Ebay. Usually most of us reimburse our shipping costs through careful pricing, to neither gouge the client nor gouge the seller. Here there is no way to protect yourself. One of my bidders had a history of not paying for her shipping (twice!) and Listia, say's "hey, what's the prob? No big deal, just re list your items."

Honestly, I had to pull two so called auctions for EXPENSIVE items, because of harassment by bidders: the items to them are FREE, this is what gets me... continual $#*!ing about everything under the sun, and then... no English, me pay how?

No I will not ever do this again. My 'give aways' will be true give aways to shelters, to food banks, to battered shelters, to churches. This little exercise cost me money, time, stress and worse, emotional distress dealing with the folks who simply like using others.

Thumbnail of user katelynns3
New Hampshire
1 review
16 helpful votes
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December 1st, 2016

Its real and you can get free stuff with credits like using others refers and posting yours also surveys give you credits and Facebook game can also give you credits please use my refer link/code so we both get some more credits thank would highly recommend this site and app... A+++++++++++++++++++++++++++++++++++++++++ my refer code DHYJKM please use if you have not joined yet thanks ps it also gives you a additional 1,000 credits

Thumbnail of user patriciak16
Virginia
3 reviews
5 helpful votes
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June 20th, 2014

Listia was great for the first 3 years. Then I asked a legit question on an auction & got blocked after I bid a whole lot if credits! Then unknowingly, I bid on gold earrings posted by her daughter, I bid a bunch if credits then asked if they were real because of allergies, blocked & nasty comments made about me! Now, almost every time I bid, I get blocked without even saying anything! These two are out to get me & I'm sick of it! I'm an honest person & I'm one of those fools that bought & earned credits! I had over 150,000. I've been using them up & I'm gone! I won't waste anymore time & money being bullied by 2 strangers that know nothing about me! I was nice & respectful when I asked questions & now they can say anything about me & I can't defend myself! This random blocking is great for bullies! Me, my stuff & my credit card are out! I'm sure I'll be banned after this anyway but I don't care!
I had made a lot of friends on Listia & things were great until I ran into these two people!

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Patricia,

Sorry to hear about this happening to you from another user. We take any type of bullying/harassment reports very seriously, so can you please report it to our support team with the auction link? We'll take care of it right away! You can contact the support team by clicking the Member Support link at the footer of each page on listia.com. Thanks and we look forward to helping you soon!

Tom

Thumbnail of user elizabethn41
Florida
1 review
9 helpful votes
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June 5th, 2016

If you have a problem they make you go through a LONG email process and then you are lucky to get your credits back.
NEVER BUY CREDITS! You will not get your money back for WEEKS!
Moist sellers sell garbage or items you can buy on EBAY for $1- $5
Awful experience.
Sellers sell fake jewelry and list as Sterling.
Nobody researches their items
Amateurs
I DO NOT recommend this site to anyone

Thumbnail of user seanb40
Ohio
1 review
7 helpful votes
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December 20th, 2014

Holy crap. This is some bs on this free site. They scam you as much as possible. Their support team is inexperienced. Doesn't know how the site runs. Or doesn't like it when you're right and they're wrong. They closed my account for some fake bs. When I was an experienced user. NEVER USE IT NO MATTER HOW GOOD YOU THINK IT IS. THEY EVENTUALLY CLOSE YOUR ACCOUNT DOWN.

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Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Sean B.

May I have your username? I'll be happy to look research the issue for you.

Sincerely,

Tom

Thumbnail of user kekel1
Texas
1 review
10 helpful votes
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March 12th, 2015

A member of my household also had an account so listia banned me with all my credits (some of which I payed for). Also they have a lot of frauds on there for example I happened to win a makeup set for my sisters birthday it cost me ******* credits and the lister did not send it I reported her but they said that she didn't have to send it how stupid is that. DONT GO ON LISTIA ITS A WASTE OF TIME

Thumbnail of user rayelleb
Tom F. – Listia Rep

HI Keke L.,

We allow up to 4 accounts under one address/household, so your account should not have simply been removed for the reason you listed. Accounts are usually removed from the site if there was a violation of our Terms of Service. If you have any extra inquiries or concerns, please go ahead and submit a support ticket and we can further assist you there.

Sincerely,
Tom

Thumbnail of user alicial12
California
3 reviews
21 helpful votes
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March 10th, 2015

Being HARASSED by a member and listia is doing nothing. Called me a $#*!, skank, $#*! and skank by this person and yet nothing

https://mobile.twitter.com/Xtina*******
https://m.facebook.com/SwisherSweet*******

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Alicia L.,

We're sorry about your account, but as you have stated, you had a second account. Per our terms, users can only have one account on our site. The account you asked to be deleted would still be considered your one account as we do not allow users to close accounts and open new ones. We'd be more than happy to reinstate your first account if you'd like. Otherwise, your second account was unfortunately against our terms of service and was correctly removed.

Thank you for your understanding,
Tom

Thumbnail of user sharonw20
Massachusetts
8 reviews
36 helpful votes
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July 11th, 2015

I thought this was a great idea for children. Clothes and toys are barely used. But when I saw the items posted, I thought they should be burned for lice n chiggers. Very sorry

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Sharon,

We're sorry to hear this. If you ever come across another issue like this, please us know in a support ticket. We hope you can continue to enjoy Listia.

Sincerely,
Tom

Thumbnail of user kendrao39
Kansas
1 review
0 helpful votes
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October 21st, 2023

I don't recommend this after what happened to me! I have done nothing wrong and now my account says that I have to use non-purchased credit when I just bought more points to pay for my bids!

Tip for consumers:
It’s not right to mess with my account

Products used:
I was getting sports cards for my bf!

Service
Value
Shipping
Thumbnail of user celenam
Arizona
1 review
3 helpful votes
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January 16th, 2013

When users are scammers, that's usually easy to avoid, but when the Listia Customer Service is the scammer... yeah, that's NOT acceptable.

I was with Listia since the beginning and really liked it at first. I've referred 52 people, had 100% positive feedback after 395 transactions, and then something I mailed was lost in the mail late last year. It was decided against my favor and now my account is -7900 or so credits. I really can't believe that someone who has been such a great asset to them should be punished like that. They really need a stipulation for people who lose one thing out of 200 in the mail and have an awesome transaction history with them. Someone should not be punished b/c the post office loses something. I can see if the person was a newbie or continually "lost" packages but this... it's not right. I asked them to delete my account because after they blatantly ignored me 3 times, I really don't want to be a part of their site. My Internet time is much better spent telling the world they're shady.

Thumbnail of user pamelam9
New Mexico
2 reviews
26 helpful votes
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November 7th, 2013

STAY AWAY AS FAR AS POSSIBLE. THEY DESERVE NO STARS. They allow the bottom of the barrel to sell or auction off their stuff and the company has only! 4 in their staff to so call regulate these people who cannot go places like Ebay or Etsy because they don't qualify. I have paid over 1000 dollars in fees, shipping and even a caregiver when I was sick to take care of what becomes a full time business and you don't really get paid for it. AUCTIONERS AND BUYERS BEWARE

Thumbnail of user michelem98
Kansas
33 reviews
84 helpful votes
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November 27th, 2018

I really tried to use this site. I was looking for an alternative to eBay. Less out of pocket and you can unload a lot of stuff. But you really can't trust people-and I mean AT ALL. There are very few controls on accurate descriptions and whether items are sent after an auction ends. Yes, you can get great deals in a barter-like system. But for each "deal," expect 1-3 problems. Consider as well the issue of postage. If someone charges postage, it is often inflated to compensate for the fact that they aren't making money on the item. By the time you pay postage, you could've bought the item. Many sellers hide postage costs.

Now, if you are a seller? If you offer free shipping, you get more bidders - but remember that it comes out of your pocket and might actually land in the hole. Plus you get some very unrealistic buyers who don't understand that you don't control the post office. They will file a complaint if they don't instantly receive it.

Now, let's talk disputes. It is burdensome and often illogical. Don't expect it to protect you. There are no solid rules to really protect you on either side.

I should also note that this is presented like a barter system but pay attention to your actual financial cost. It will send you back to ebay

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From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.

Company Representative

Thumbnail of user rayelleb
Tom F.

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