Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Listia most frequently mention customer service, gift card, and many people problems. Listia ranks 186th among Auction sites.
Been active on Listia for about 2 months. Already have well over 100 positive reviews - mostly selling but some buying. Haven't had a problem so far *knocks on wood." Couple of times I had a question for support and within a couple hours, I had well thought out, informative and helpful responses. Only issue is that I have one buyer that doesn't confirm delivery within a day or two like everyone else. Not that they open disputes or anything, it just locks up your funds until 20 days after payment way made. That's only 1 buyer out of dozens. Seems like they have really tightened things up in a good way since switching back to Points from Ink. Fill out some surveys and it's like free money. Highly recommend giving it a shot.
I bought a. 999 silver gram bar from what appeared to be a trusted seller but instead received a small silver grain bar about half the size of a gram. When I did all that listia asked me to do they said I didn't send pictures which I sent 3!. Regardless listia closed the account with no other options. The seller of course was happy to have my credits and not worry about making any other corrections as he can keep selling grains for grams and listia isn't incorporated enough like that of ebay, amazon or even etsy to manage a site such as this one. With all that said please do not misunderstand me there are many good sellers and buyers but listia is a great place for the con artist and listia will stand behind them.
The best site ever i make a living from listia yes the sit need more work but in the end better than ebay and listia and you sell more
Was good to begin, but customer service is lacking. Have someone that is harassing me and customer service will not let me fill out a ticket.
I love listia, I had to quitworking to raise my grnadson who is now 3. Through listia I have found a way to get the extras that are fun to have. I have also used it to stock up and get things to help me start my own business. Through listia i also found a few good survey sites which have helped alot giving me extra money...
Down below I see a lady comlaining about people saying they never received there items and kept sending them out. I have had several cases where I didnt get my items. Alot of those were people that I had to pay the shipping on and they were the ones doing the rip offs. I literally had to go thru paypal and file a dispute but Ialwaays got my money back after a fight... but hey I got it back and dont hold it against everybody for a few bad apples... There has also been a few other bad cases but for the most part it has always turned out for the good... But I have never claimed not to get something when I did. I am a true believer in Karma... So really what I want to say is... Thank you listia for giving me a way to have all my little goodies and thank you to all the awesome sellers for providing these auctions... You cant blame everybody for the few that are scammers rather there the sellers or the buyers because it really is a 2 way street. Figure out the good from the bad
Hi Beth A.,
Thanks for your feedback and sharing your experience. We always love hearing about our users who love our site! We're glad to hear you've been able to win "all your little goodies" on Listia. We hope you continue to have a good experience on our site.
Thank you,
Tom
Wow the site seemed great but this is stupid it does not send and the keep the credits that is bull crap
They asked me to verify myself. I entered my credit card, they charged me 1$ and then banned me. Dont trust them.
Hi Rico. We're sorry to hear about that. We want to clarify that we make sure the user knows why their account was suspended. If you haven't already, please submit a support ticket for more clarification. Thanks for your understanding.
A huge inflation in listia. Used to be 1,000 credits = $1 all the way to 5,000 credits = $1
Lol no thank you :)
Hi Robert,
There is no actual credit-to-cash or cash-to-credit value on our site as it is determined by the ever-changing dynamic marketplace and it will vary. For more information on this, you can visit: https://help.listia.com/hc/en-us/articles/204445443-What-are-credits-and-do-they-have-a-cash-value-
Sincerely,
Tom
That is a nice place for you if you want to get rid of the things that you don't need anymore. That was a really positive experience.
Many of their own rules they break and if you get nailed for paying for something you did not get, your loss, they will not help you at all.
Hi Dennis,
We are unsure what you mean when you state that we break our own rules, because we definitely do not. If you've ever had an issue or needed clarification, we hope you submitted a support ticket so we could assist you. We never want our users to be unhappy and misunderstand the outcome of a dispute decision. We hope you reach out to us if you ever need help or clarification again.
They want you to ship for free and give you a bonus 15 points? 15 points doesn't cover the cost of shipping! You're dealing with people who feel entitled on this site. You know the type who live off the government it's just that somebody has given them their very own "Ebay"
If you do add a shipping charge then you are bombarded by the low lives who want everything for free demanding how dare you charge shipping! Then your comments are full of Free shipping... I would bid if it were free shipping... who are you to come here and charge shipping... and on and on.
Most can't or don't read the ads. If you put in your ad "The only one I have"
Your comments are full of do you have more of these? When will you have more of these? It's like dealing with illiterate hobos. It is a site that you cannot take seriously because it's full of imbeciles and run by imbeciles.
You also have beggars leaving comments on your comment page poor mouthing oh if only I had the points I have a niece, neighbor, friend who is down and out and could really use this but alas I failed to score enough credits and I can't afford the shipping charge LMAO!
Then you'll get messages from beggars giving you their hard life story and why they can't pay for something that they want or need that you have on auction
The beggars pull out every con to get it for free. And if that isn't bad enough they have the nerve to request free shipping but you check their listing and yes you guessed it they charge shipping. The site is a joke in itself. Junky people listing junky stuff. If you like junk then you'll love this site. If you have impeccable taste then I suggest you go elsewhere.
I thought, at first, this website was such a wonderful concept. If every item you bid on is free shipping, then it truly is "free" bc you never exchange currency. Now, the problem I've had so far, I am new to the site, I had the 3,000 credits so thought ok, I'll bid on some stuff. I won altogether a scarf, nothing fancy and was free shipping, that was over a week ago and only heard from the girl one time who said shed ship it on the 15-20th. I have messaged her to see if she ever shipped it bc majority of my credits were spent on that scarf, no answer. I have filed a request for return of my credits which listia said the seller has five days to respond or ill win.
The second item was a nose stud, free shipping, the girl messaged and said she shipped it out yesterday which was just two days after I won so we will see how that goes.
The third was a makeup brush from elf. Shipping is not free it's $2.00 flat rate shipping, however, since I have won yesterday morning, no response from the seller and I've messaged her a few times. How am I suppose to pay the shipping cost if she will not give me the info. The longer it takes her to give me the info the longer it'll take me to send the money the longer it'll take to get it, if I actually do get it at all!
So with my experiences thus far I'm feeling like this site may be junk! If all of the sudden my items arrive or the sellers apologize, two of them not the one who did respond, and we get it straight then ill continue using listia! I think there should be a certain response time, not seven days, just for the seller/buyer they have 24 hrs to message the seller/winner and let them know its official. Idk but so far 2/3 auctions are successful for me, if I loose out on the elf brush I won as well, I'm not listing anything, like I had planned before, I'll quit this site!
I like the site but it is expensive. It used a great site in the beginning but then the prices sky rocketed and I rarely use the site anymore.
I would give it an ok because its not to nice and its not to bad i would really say its very average to me
My God people, just look at the reviews by their own members! Why would any sane person intentionally subject themselves to this?
This stupid website suspended my account right after i had just spent 50 real american currency dollars to get credit and they wont give me a refund
Listia staff, stop condemn suspended listia members and write fake untrue reviews.
Even I am able to find out which reviews are from a real member and which reviews are staff writing. Those who blame suspended people "you are bad and evil and misuse listia so got banned" are staff.
Those they love that site are also staff writing.
I just dont get it why listia keeps doing such cheap thing when so many ppl condemn them. They even make fake people answering others who write listia reviews.
If you look clearly, that representative and those good reviews writers are working together to bully people who write bad review to listia.
Real people are people who write listia is ripoff. They got suspended. They are unfairly banned.
Staff reviews are those LOVE THIS SITE, I LOVE LISTIA. PEOPLE SUSPENDED BECAUSE THEY MISUSE LISTIA
I JOIN SO MANY YEARS NOTHING HAPPEN TO ME! WHY YOU GOT BANNED are also listia staff.
Dont know why listia staff not improve their rude remarks but just keep staying on all scam sites and give rude and impolite and unfriendly replies to people who write bad reviews to listia
Why people write bad reviews must have their own reasons.
Listia never learn, they only condemn people who bad review listia. This is not being wanted. This act from listia staff is highly unwanted.
Listia staff, be a man, stop condemn suspended listia members and write fake untrue reviews.
Hi Mohak,
I assure you that we do not write our own reviews. Furthermore, we do not simply ban people from our site for no reason. Users who are removed have violated our Terms of Service to maintain the safety of our site for our other users. If you'd like to further communicate, please submit a support ticket.
Sincerely,
Tom
I have to say some pros and cons about Listia. It first started when a friend of mine on Facebook introduced Listia to me. At first I was stumped and my curosity made me gasp with wonder. I couldn't even want to believe this thing. You get FREE STUFF? WOW! Amazing. I eventually started my "first account." I fairly started listing auctions through Digital Delivery, winning other auctions, and earned credits through surveys mostly. It's been going on for about 2 years until my account got suspended because of listing an ice cream recipe from a video game. Really!? I didn't do anything wrong in the first place!? I then started to realize my mistakes. I was actually violating thier auction rules by listing programmed "dot exe" files through digital delivery. It was then that I just STOPPED using Listia.
After about a few months, it was a hit to me again. With my first account suspended, I secretly re opened a second account, this time using my Gmail account. Yes, it still continues today and I never got suspended. Funny thing is, the administrators never found out that it's the same person trying to open another account. Plus, I had to change my name to "Isabella" (won't tell you last name- even though it's fake)
Overall, the site is okay. I have won many things from many trusted and friendly sellers and have received many positive feedbacks from them. Something that bugged me very much today was when ListiaJamie told me that my credits couldn't be refunded from the emergency dispute I had placed for the seller.
Ah, well. Another thing is that I always (fair and square) earn credits through surveys, but...
Are surveys even safe?
And, this is how I ended up writing a review about using Listia on SiteJabber. XD
As with any site, there are going to be negative and positive aspects. I personally have had a good experience using Listia. I got a good amount of credits when I started my Listia account because they give you 500 credits and because I signed up through a Facebook friend's referral link which gave me bonus credits. I did some surveys online and got credits, and have listed items (small items that don't cost much to ship).
I try to only bid on items with no shipping or very little shipping. I have gotten rolls of duct tape for my daughter, Betsey Johnson jewelry, make-up, etc. I got all of these things for free. Luckily I work a desk job and can lurk my watchlist while I'm working and pounce on items last minute when there's only seconds to go and win things for a reasonable amount of credits.
I wouldn't list big items I want to get rid of as shipping for those things wouldn't be worth it for me and like other people have stated, most people don't bid on auctions that require payment for shipping. I list jewelry, single clothing items, etc.
The only thing that upset me and discouraged me from Listia was their feedback system. I ordered some Betsey Johnson items from someone who claimed it was authentic. Out of the whole lot of 6 items (that I got fairly cheap) I had a few items that I didn't particularly see as my style so I relisted them. I ended up getting bad feedback (both items purchased from the same person) because she said they were fake. Even though I assured her I did not know the items were fake (I really didn't, they looked legit to me) and I gave her back her credits and $2 shipping, she still ruined my reputation over it and I definitely didn't deserve it. I should have disputed it but I didn't realize all this would happen. I'm still working up to at least have enough items listed that I can get a 99% feedback rating. But I wonder how this woman posting fake Betsey (she has hundreds of items on two different accounts and I know other people have told me that they were fake after the fact) has a 100% feedback... makes no sense! Oh well...
If you're careful, Listia can be an awesome site. I'm a bit addicted myself :)
I only deal with the gardening part so cant say anything about the other auctions. I do charge shipping but give extra seeds of other varieties and. The only thing i would love to see change is when people dont pay shipping there is some reprecussions. I also dont understand why listia is now taking part of your credits. Ive noticed that people are now charging more points for items. I buy alot of the seeds i sell so anything i get in shipping goes back to listia. I; m never going to get rich from what i charge for shipping but it makes it fun to be able to offer many varietys of seeds. I have only had to file a few disputes and the staff usually finds in my favor. I have gotten seeds that dont grow but that happens on ebay also. It could be my error or old seeds. I have 100 percent feedback and if someone says they didnt get it i do resend at my cost. I did get A NASTYGRAM FROM ONE MODERATOR about a item i posted it was removed but later someone else posted and sold same item. There should be rules that everyone should abide and before a someone gets banned they should get a warning and if they continue to violate then a email should be sent stating why and a way to dispute it. Moderators also should respond faster but all in all i will continue to use listia. Ive had the same experience with ebay except the nastygrams. I thought it was totally un called for since ive always had great reviews on listia. Thanks listia for a great experience and i get a chance to win seeds and have a beautiful flowerbed every year since 2010 when i joined
Hi Angela,
Thanks for contributing to our garden auctions. We're sorry to hear you receive da "nastygram". If that ever happens, please do submit a support ticket and let us know. As for removal of auctions, we try to be very consistent with all listings and users. Again, if you find that your was removed and someone else's was not, please let us know. We always want to make sure it's clear to the Seller why their auction was removed. Thank you for being a member of our community!
I loved listia when I first started over a year ago. In the beginning you got nice things for a fraction of the cost. IT IS NOT FEE however. If you want credits to "buy" something you have to buy them OR sell something YOU PAID for or HANDMADE (time is money, the supplies cost money) Then you offer it and if you select the amount you think it is worth called a GIN price they soak you for a HUGE amount. If you take the chance and start low you could lose out your hiney. Then for people to bid you MUST offer FREE shipping which YOU PAY FOR. Most times YOU NEVER recoup the price of the item or the shipping money back in credits. NOW... Listia does not do a reasonable GIN for their rewards store items instead they make you compete to get the item. No more saving for that nice item for a present or that you really wanted. You have to compete against those that use listia as a business. You will find businesses on there selling their items. Those that require you to pay for shipping do NOT make any credits if any on the items. It is a HUGE ripoff. I have 140,000 credits but it might as well be 1 because the inflation over the last several months in credits is OFF THE CHARTS that 140,000 credits cost me roughly 50 bucks in shipping. It is all a big joke.
Hi Kimberly,
We're sorry to hear that your recent sentiments towards Listia are not what they used to be. Any changes that have occurred from the time you signed up until now were done to improve the site and users' experience. We are always open to suggestions and feedback. As for your credits, although they do not carry monetary value, the marketplace value of a credit changes depending on current market conditions. If you'd like more information, you can always contact us through a support ticket. Thanks for your review.
Why is it Listia uses mods that are horrid at doing their job? I had an auction sell for an authentic item. Lady claimed it wasn't authentic. She had buyers remorse and asked for a refund thru Listia, but, as suspected... she did not read the description of the bag and when she received it, the bag had some faint blue spots on it, that were disclosed in my listing and pics, and went on a tirade that the bag wasn't authentic. She disputed saying it wasn't real. I disputed back. The mod said since they couldn't see the bag to verify it was real or not, they would refund her and bring us back to "the state" we were both at before the sale. They never asked if I could prove the bag was real or not, and I can, as I have the receipt. But, they allowed her to leave me negative feedback that wasn't part of my "state" before the sale and even tho my rating is still 100% because of percentage system they use, I still have a negative rating and u can see by my numerous listings that I always give more than buyer wins auction for, all my merchandise is in excellent working or authentic order and not ONE person beside this woman has ever complained about my stuff. I don't sell junk... most of my stuff has been quality vintage, Crystal, or antiques. Even my 75 handmade rosaries were perfection to the buyers. This woman had a history of buyers remorse with false disputed claims and disputed anyone that shipped to her without tracking. My record was impeccable, but the ruling left me with a negative rating. I have left Listia because of it.
Now I don't, for the first time since I joined have any listings up... and the negative feedback was the icing on the cake. The real reason I can't stand to use Listia is that they won't do anything about letting people run rabid with the gift cards, which has quadrupled or more since just Jan. 2015, with Listia stating it was because of the rewards store items, but Listias credits also sell for that much more since then as well. There seems to be no end in sight on gift card pricing, and Listia has allowed these gift card prices to make a farce of Listia and trashed people's thinking about their site in just 4 months!
Hi Liz,
I'm sorry to hear that this issue was not resolved in your favor. Listia does not authenticate items on the site, however, we also do not allow the listing of items that aren't 100% authentic. If you would like for us to revisit this for you, please submit a support ticket, and we can look into it.
Sincerely,
Tom
Ive won and received many items on listia.the only problem i have is uploading photos. Sometimes i can and sometimes i camt. Cant figure it out
Not sure what happened to my original review. Seems it has poofed.
As to this: "Despite what you think, Listia does not allow counterfeit bags."
It is not what I think. It is what I KNOW to be true. I used to report every fake LV on the site. Listia used to remove them. Not anymore. They haven't removed them for well over a year.
According to Listia, I was a trouble maker who pointed out the fakes. I and others were booted for trying to prevent people from using their credits on the fake crap. Many users would email me for opinions on bags, because they knew if there was a fake, that it would remain no matter what.
"Listia does not authenticate items on the site, however, we also do not allow the listing of items that aren't 100% authentic."
That is utter BS! The fact that you had at least 2 known bag authenticators on the site that are no longer on the site due to being banned, proves you allow fakes.
Tom, I looked at the LV listings last night. Every item was a blatant Counterfeit.
"We simply ask users to flag the auction and it will be looked over carefully by our mods."
Every fake LV I ever saw was flagged. Every fake stayed.
If you think your mods know about handbags, you are sadly mistaken.
One of your mods used to email me regularly about LV's. When I would point out why it was fake, she would then tell me "Thanks, but we mods can't remove anything unless we can get the member to admit it's fake."
So yes, Tom, you indeed condone Counterfeits.
"We do our best to ensure only authentic items are listed on our site and we are sorry if you are unhappy with our system."
You do absolutely NOTHING to protect your members from fakes.
I'm not unhappy with your system. I'm DISGUSTED by it!
Hi J. J.,
We appreciate any type of feedback. Despite what you think, Listia does not allow counterfeit bags. As you quoted yourself, "Listia does not authenticate items on the site, however, we also do not allow the listing of items that aren't 100% authentic." We definitely do not go out of our way to reprimand and warn to stop users from reporting counterfeit bags. We simply ask users to flag the auction and it will be looked over carefully by our mods. We do our best to ensure only authentic items are listed on our site and we are sorry if you are unhappy with our system.
Sincerely,
Tom
I have been on listia about 10 months, I Love It, like any website you have to use your smarts, read litia rules, ask questions, I have won over 200 Auctions, held over 60 and yes I have come in contact with some odd not so fun people less than a hand full out of 1000s, for the most part people are on there to have fun, like in life you win some you loose some, Winning or loosing I'm not sure sometimes on Listia what one is actually more fun. If you go into it to have fun, you will have a plastic, the few people you may come across there is a womdefull little button withe the letters BLOCK, just touch it and you have invited them to your block party, any misunderstandings, there is always a Listia Official to settle them, I have always found them to be very fair. No matter what critics say YOU can choose to spend money or not too, It is all up to you! Again, I LOVE my Listia, you can too, just don't take it all so serious, its only points and meant to be fun, Oh, and some of the stuff is amazing, I won an auction a man had on there for an employee handbook for NASA, specifically for the communication engineers, My father was one of those engineers, years ago he had a stroke but always missed his days at the Cape, (Fl.) I won that Auction and gave that handbook to him today along with some extra pictures and things the gentlemen sent, him knowing my father worked for them, Today was one of the first times I saw my father brake down and cry, I thank Listia for that!
Tip for consumers:
My tip would be have fun, strategize, and enjoy, and remember you cant always win,
Beth N.,
Thank you so much for sharing your experience and personal story with us. We really enjoyed the heartfelt story about your father. Isn’t it great finding the littlest things that make someone happy? We’d love to hear more about your story. Could you please privately message us with your username?
Thank you,
Tom
The site is a rip off. You get free credits for signing up with your Facebook account. If you win a FREE AUCTION, and the Listia Seller doesn't think he/she made enough CREDITS on your winning auction bid, it will just DISAPPEAR like it NEVER HAPPENED. I've wasted 2 days bidding on 2 auctions, won them, just to have the item and my winning bid, disappear like it never happened.
Case in point. Check this Seller out.
Satterlundsa (9) 100%
(100% satisfied customers!)
OH WAIT!
LQQK at this!
Current Auctions listed: 49
Total Auctions listed: 76
Total Auctions completed: 27
Total Auctions w/ winner: 26
Feedback received: 9
76 auctions listed, 27 completed. 9 positive feed backs!
Pity the folks that are bidding on her CURRENT 49 auctions!
This is NOT eBAY!
I bid and won on one of her items today. Then the item, me, and my bid, totally disappeared from off of Listia. I guess because I won the bid TOO LOW! And, there is NO PLACE to COMPLAIN to LISTIA! Where do I Bi-ch to Listia about this "Seller"?
Thank GOD I didn't BUY extra Listia credits (Visa, Mastercard, PayPal) to figure this out!
Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.
Hi Edward,
We're sorry to hear you are unhappy with our service. If another user is harassing you, we definitely would like to know about it. Please go ahead and submit a support ticket letting us know the user and the harassing message. Thank you.