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Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Listia most frequently mention customer service, gift card, and many people problems. Listia ranks 186th among Auction sites.
Been active on Listia for about 2 months. Already have well over 100 positive reviews - mostly selling but some buying. Haven't had a problem so far *knocks on wood." Couple of times I had a question for support and within a couple hours, I had well thought out, informative and helpful responses. Only issue is that I have one buyer that doesn't confirm delivery within a day or two like everyone else. Not that they open disputes or anything, it just locks up your funds until 20 days after payment way made. That's only 1 buyer out of dozens. Seems like they have really tightened things up in a good way since switching back to Points from Ink. Fill out some surveys and it's like free money. Highly recommend giving it a shot.
I bought a. 999 silver gram bar from what appeared to be a trusted seller but instead received a small silver grain bar about half the size of a gram. When I did all that listia asked me to do they said I didn't send pictures which I sent 3!. Regardless listia closed the account with no other options. The seller of course was happy to have my credits and not worry about making any other corrections as he can keep selling grains for grams and listia isn't incorporated enough like that of ebay, amazon or even etsy to manage a site such as this one. With all that said please do not misunderstand me there are many good sellers and buyers but listia is a great place for the con artist and listia will stand behind them.
Just tried using this site for the first time. It's pretty cool that you essentially get stuff totally free for just checking in, filling out your profile, tweeting about the site, listing items, etc. However, I wasn't knocked out by the selection of items available for purchase. Hopefully, the more people hear about the site and how easy it is to use, the more it will gain popularity and the better the selection will become.
Ok. I'll say 3 stars, cuz a lot of the rules are bogus. Like if someone else has my address on their profile i get banned?! I mean c'mon dude! I live in a 4 bedroom apartment. 4 different ppl with no familial affiliations! It's a room for rent situation. So if one of my roommates make an account then im $#*!ed?! Other than the bullcrap rules, i love this site. I've won over 40 books. More than a dozen necklaces. Several rings. Collectible items. And much more. I'm totally addicted! But i shouldn't have to be afraid that one of my roomies might make an amount and will both be banned! -_-
Hi Tegan,
I'm sorry to hear about this but we allow up to four people per physical address so I'm not sure why you were removed. That could happen if the same names are used possibly, but I'd have to look up your account(s) to see why you were removed. Can you contact us via a support ticket and give us your username? With that, we can look it up and help you further.
Thanks!
Listia used to be very good. Around 2014 they changed everything including points as a medium of trade. These points are very hard to translate to equivalent dollars. That's one problem. However, another problem slowly came to light—Listia has no means to seek review of problems that occur. They have customer service representatives that are either unable or unwilling to provide assistance in enforcing the rules that Listia themselves created. The biggest problem is with the offering of counterfeit coins. Listia allows known offenders to list these forgeries without repercussions. They don't help victims get their money back and only care about keeping the trading going. As a result, the good coin dealers won't do business there.This company should practice what it preaches and enforce their own rules. As of today, this site is known as a place to list forgeries and stolen property. Hopefully my complaint to the IC3 site will get the wheels of justice going. In the meantime don't buy
Anything there unless you can afford to lose that money.
Tip for consumers:
This site is the wild, Wild West of auction sites! You are on your own there. Most of the supposed genuine high value coins are counterfeit and straight from Temu.com. Sellers are so emboldened that they sell and list the fakes with Temu’s packaging!
Products used:
Coins: collectible
I saw an ad for Listia on Facebook and thought I would check out the reviews for it, so I came to this site. Just as I thought, terrible reviews from 99% of the people who have tried Listia. To all those who have complained about Listia- HELLO- read reviews before you do anything! To all those who are complaining because you actually paid to get credits and wound up losing money- one word for you- STUPID! Anyone that thinks you can get something for nothing deserves to be taken. I do my research before I do anything!
This site allows users to scam credits and threaten other users! They DO NOT Follow their own rules! This site is a complete SCAM! BEWARE! BEWARE!
IF yo do decide to trust them watch out for this user:
http://www.listia.com/profile/******* (Darlene Lopez aka darlenqts)
Very hateful person! She will lie and use you shipping address to threaten your family and she will steal your credits! SCAMMER!'
At first I was drawn in, lots of neat things in the auctions. I couldn't bid on a lot of them though because I didn't have a Listia approved address. Then I had trouble registering my address. I sent numerous e-mails to them without response and then I get a message in e-mail that they had suspended my account because I have dupllicate addresses. I had spent a lot of time watching auctions that I was interested in, and I feel they wasted my time. I will NOT be using them, and I will be encouraging all of my friends not to as well. I will stick with Ebay, Craigslist, or a more reputable company.
Hello, I had one account that I put a listing up for a 1965 quarter. So my brother had an account and he saw that auction and wanted it so he bid on it without knowing it was my auction. So listia thinking I had two account deleted both our accounts and me racking up the points (and buying some too, which they say they will refund any unused credits which it bs) I had around the 100K point and they all just kind off went away. My hard earned money vanishing to something stupid. I talked to them and submitted requests to them just replying "Nope, sorry we will not reimburse your account." So what do I do? Wrtite this review to help other not waste money and time on this broken website. Thanks, CaptainMacTavish (my username).
Tip for consumers:
I know it's really tempting, but just don't use it. It's too good to be true. That's all I have to say.
Hi Captain M.,
As you stated, your brother bid on your auction. That is actually against our Terms of Service as it is transferring of credits between accounts connected to yours. This violates our rules on accumulating credits fraudulently or unfairly. Therefore, you account was appropriately banned from our site.
Thank you for your understanding,
Tom
I like Listia. The people there are great but I can't get any credits from the surveys. And they never answer me when I tell them straight up that they won't answer it. I'm tryin to get some cool stuff for my family. That will give them something for there birthdays. I got a couple of stuff coming in. The people there is good. But listia wont give me credits for my surveys. Ive spent hours on those surveys. If those surveys were given me credits. I would have had this ps3 that my poor aunt wanted given to her. Please address Listia. That they need to give me some credits that i deserved.
Tip for consumers:
Make sure to try to talk to them about doing surveys.
Hi Justin,
Glad to hear you're enjoying the community on Listia. Sorry to hear about your troubles with surveys. If you haven't already, please submit a support ticket specifying which survey and how many credits it was for and we will try to assist you. The more information, the better. Hope to hear from you soon!
I absolutely love listia! Yes you have to watch out for some scammers but thats the listias fault (right now im waiting for a dispute to be settled and i hope get my credits back since its so much over 200,000 cause i item was never sent) but listia it self is great ive gotten some amazing things on this site ive meet a lot of awesome people and have regular buyers its just really cool this dispute is the biggest problem ive had and like i said its not the sites fault and its being handled... the only thing is i wish it didnt take so long ive missed out on a lot of awesome auctions because of this (but thats my fault i shouldnt have even bid with this person they are new and its there first auction i just reallly wanted what they had and i thought he was for real i guess i was wrong... now i know to always only bid with trusted sellers)... even with things like this happening sometimes this site is awesome and i love it!
I'm glad to hear you're enjoying Listia Jessa M!
They state they make things fair for everyone. Well they havent they state no rude or personal comments on feedback or on the auctions, well it happens anyways. I have screenshots of where people have been rude and disrespectful and then listia admins not doing anything about it. Even with the credits, but thats another subject. I say that the fact that they are biast and unjust unfair and well just plain rude. Now also my father has an account and has listed a 1978 s error penny thats not in circulation only for collections. But he clearly stated that it was not for use only for the collections. Well listia has threatened him if he listed again that he would be banned permanently. What should you guys do about this? Does this sound fair to you no it dont. The bbb should make this rating an f in my opinion. Due to all the scams.
Hi Mary. We're sorry to hear you don't feel as though all users receive fair treatment. The following reasons are the only times we change/edit feedback:
Personal information about another member
Comments that do not reference the relevant listing
Profane, inflammatory, vulgar, obscene or racist remarks
If you feel as though this has been overlooked in one of the feedbacks you have received, please submit a support ticket (https://help.listia.com/hc/en-us/requests/new) and specify the auction and that it is in reference to a SiteJabber review. If ever you are being harassed in auction comments, please let us know through a support ticket as well. We do not tolerate mistreatment of our users. Thank you.
“baning account” - they ban your account without warning. My account got banned for violations when i didn't violate any of their rules and wasn't told what I violated. I made another account to try it again and got ban without even being given a reason. They didn't even tell me why I got ban. The day before I got ban I had spent money on points for the site. It seems that they took my money and turned on me and left
Hi Hannah. We're sorry if the reason for your account removal was not communicated to you clearly. If you submit a support ticket specifying your request, we can answer this for you.
In addition to all the feedback here i went a bit further and typed in Listia Better business bureau and you can see the complaints here
http://www.bbb.org/sanjose/business-reviews/internet-shopping/listia-in-mountain-view-ca*******929/complaints
And more complaints http://www.pissedconsumer.com/reviews-by-company/listia.html
I have just sent in a request for them to cancel my account!
I been enjoying Listia a lot since I found it so far ive been happy with the items sent to me and Ive also hade good luck with folks buying from me! I am happy with listia it is a fun place you should join me here! NurseVicky
I am quite disappointed in this site. They admins do not know how to deal with a dispute fairly, and you can easily be scammed. Listian maryjaneblair is a scammed who is rude, and scammed me. Watch out for her. She has a tendency to buy your item and then claim she never got them.
Hi Ally,
I'm sorry to hear that you are disappointed. We try to keep a fun and safe community on our site, but there are instances when some users do spoil it for others. If you have other personal issues, please submit a support ticket with Sitejabber as the title, and someone will gladly communicate with you there.
Sincerely,
Tom
I had to comment. People are complaining about the other people on the site, which, in my opinion, shouldn't reflect on Listia. People are weird, rude and sometimes down right nasty. I love this site. I have gotten soooo much yarn on this site that I have been making afghans for my whole family and I have not paid one penny. I have listed so many products with occasional mishaps, but that's based on the people on the site. I will be on the Listia selling and bidding for as long as they will have me!
Hi Paola. Thanks for the review. We're so glad to hear that the yarn you've won on Listia has created great things for your family! We definitely rely on the great items and great users to make the experience on Listia, well, great! Thanks again! Hope you continue to enjoy your time on Listia :)
It's a scam. If you make any credits, they'll find a BS reason to ban your account. My account got banned for listing "junk items", whichis total BS, but they won't listen to any appeals. I'll never get back my investment of TIME and MONEY that was put into that site. STAY AWAY!
I think the site is great. There are a few hiccups that need to be addressed but overall it is a nice place to bid on things you want but don't have the money for. I found things around the house I don't use anymore and decided to post them and to my surprise I got good bids. I complete offers for credits as well and with the auctions of things I don't need and the completed offers I was able to buy many things. Even sold a cell phone I don't use anymore for 200k credits which I paid 2k credits for on Listia. Of course I had to fix the broken screen and unlock it but hey that is a 198k credit increase than what I paid. That is awesome!
Tip for consumers:
Don't try to come on scamming and have multiple accounts because it is easy to track your IP and figure out you are bidding on your own auction to boost credits.. Regards jonathannagel1
You may get depression from using this crap site.Ban account and stealing their credits.One sided judgement from mod.?. BIG regret if use this SINKING SHIP(Mark my word 05/23/2017). They track your URL/ID port and harrass you(use ghost ID to avoid this;-)). Happy surf another site
Tip for consumers:
Beware of freeloader want free ship for things that already free?
Great site to get good stuff for basically free unless you but points I usually just do things on the site to easily gain points! Like the reason I'm posting this help me and YOU get free points by signing up for an account using my refer code! CBPZTV
Hi Destyne. We’re glad to hear about your feedback. We hope you continue finding great items and enjoying your time here on Listia!
Listia is a scam for sellers. Living in Canada I cannot provide tracking. It costs too much. So I state as much, as Listia asks me to. Well, I believe the buyer thinks it is quite alright to claim they never received an item. And I have paid REAL $S to ship it to them. Then they want their points back, but do they have to send the item back to me---NO!--This doesn't seem to be a Listia policy, as it is on eBay or Etsy. This site is NOT FREE! FOR THE SELLERS IT COSTS A FORTUNE. As of this moment, it is no longer in my life. Write your review to help others learn about this online business
Tip for consumers:
SCAM. COSTS SELLER MONEY.
Hi Meredith,
I'm sorry that you feel this way. Although we don't requite it, tracking is only the real way for us to know an item was shipped and received. If you'd like to discuss this further with us, please submit a support ticket and title the subject like SITEJABBER and we will be happy to communicate with you there.
Sincerely,
Tom
Hi Everyone, there are good and bad in everything. In the past year I've been in Listia I had a few problems. But the good out weighed the bad by 95 %, and I have gotten some really AWESOME things! And I give kudos to the customer service for all the help I've gotten! Deann50
Hi Deanna. Thanks for the review and sharing your experience. We're glad to hear you're enjoying yourself on Listia :)
I posted auctions for original photography and offered free digital copies too.
They edited my account like a toddler, said I was breaking their rules. I was in my rights to offer something extra and my freedom of speech was violated.
STAY AWAY FROM LISTIA. User: Cyntech
Hi C. S.
We are sorry if you are unhappy with an auction edit. To avoid unwanted edits, you may want to review our rules and prohibited items list so that it doesn't happen again. https://www.listia.com/rules#prohibited
Thank you.
It can be fun, would be a lot better if there weren't so many cheap idiots on it. My b/f and I both use it, he's had no problem with any of his auctions. I've lost over 2000 credits due to people who will say they either never got it ( my second auction, I purchase tracking now on everything) or people who find anything wrong ( had a seedling just up and dissapear out of the pot I shipped it in, go figure) and they will hold your credits hostage just for fun. I was doing free shipping so I'm out about 60 bucks in shipping fees in a few months. I'm spending what credits I have left and I'm done with that site. Also, people can file disputes, and if you dispute it, and there is no resolution to it, you both keep your credits, so, therefore, it is a way for "buyers" to get your stuff, keep their credits and hold your credits in Limbo, AND if the mods at listia find in the favor of the buyer, they get to KEEP your item, and their credits and you are SOL
I love listia but some auctions are scams before i put bids i check the peoples reviews from auctions they did before and i always got my stuff except for my first auction it was a reposted auction and the person didn't login for months and the persons auction kept reposting i got my credit back in 7 days and it was ok i got tons of free stuff and i always put free shipping when searching for auctions to bid on lol and when i put auctions i do free shipping in fairness so yeah :)
I love it but offering Free Shipping to the buyer all the time is SUPER expensive to the seller. When I list my items without offering "Free Shipping" they don't do well. Wish I knew how to sell but not go in debt with the shipping cost.
Tip for consumers:
I've had to deal with rude people too. Don't let the bad outweigh the good.
Hello Theresa T.,
We’re glad to hear you love Listia! Offering free shipping all the time can add up, but once you build experience and trust from users, and your items are of good quality, users will bid on items regardless of shipping charges. You can also mix it up and offer free shipping on some and charge on others. Having a low start bid will also entice users to begin bidding and watch your item. If you have any other questions, especially if they specifically pertain to your account, you can always submit a support ticket and one of our Admins will be happy to assist you.
Sincerely,
Tom
Gain trust and grow your business with customer reviews.
Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.
Hi Teri P,
Welcome to Listia! We're always looking for ways to improve so please let us know what'd like to find on the site, particularly what's available on the Rewards Store (brand new items). You can tell us via the Member Support link on the footer of each page. Thanks and welcome again!