Listia

As of today 18,100 Credits = US$1 (though credit value may have dropped even further by the time I post this). I am growing more frustrated with this site in all honesty. Most of the credits I worked hard for and spent a lot of money earning (items + shipping expenses) aren't worth even a tenth of what it used to be when I first started using this site a couple years ago. The credit value keeps dropping by the day and I've never seen such outrageous inflation in my life.
The degradation of this site just within the past year has been appalling. Support is getting worse to the point that its useless (I got the same automated response sent to me twice when I replied to the first one - so they obviously don't even read the messages). The few benefits like "rewards store" don't offer as many items as they used to, and the value of items have decreased. Same with "sponsored raffles".
Worst of all is the gross devaluing of the credits. This trend is only getting worse and Listia doesn't seem interested in correcting the crash course its on. I want to cash out but the problem now is that my credits aren't worth as much anymore, most of the items listed are junk (worthless sports cards, recipes, used clothing, etc), and the few sellers selling high end items are asking for outrageous amounts.
I feel like its like the classic bait and switch con game - start off with a fairly decent site where you can occasionally get some nice items and the credit value was fairly stable and then when they get enough members let things spiral out of control. Don't know why they don't seem to care that they're going to lose a lot of long term members because of this.

Got on there just to get Christmas stuff was harassed by sellers. Scammed out of points. Bullied by moderators.It has been HELL!

You have to use common sense when using ANY site such as this.It's like buying a used car. Most of the auction descriptions are "PUFFED" AND YOU ALWAYS NEED TO KEEP THAT IN MIND ALONG WITH THE ASSERTIONS OF RARITY AND ONE OF A KIND. WHEN I'VE BEEN UNSURE OF SOMETHING, i'VE LOOKED THE ITEM UP AND DONE RESEARCH ON THE ITEM IF I/M REALLY INTERESTED. I HAVE BEEN SURPRISED AT THE DUMBNESS OF SOME PEOPLE WHEN THE COMMENT SECTION OF AN AUCTION IS FILLED WITH WARNINGS AND THEY STILL INSIST ON BIDDING. PEOPLE HAVE TO LEARN TO TAKE RESPONSIBILITY FOR THEIR OWN ACTIONS AND STOP BLAMING OTHERS FOR THEIR POOR DECiSIONS. I've only met the nicest people sweet, kind and dear. There have been a few scammers but I managed to win out over them because of my superior feedback rating.My biggest gripe is with the listia moderators who apparently rely on formulaic responses that sometimes border on the absurd. I think moderators should be able to respond in real time or as close to it as possible so frustrated buyers/sellers don't have to deal with inane and useless replies. S orry about the typing, i'm not good at it.

Love the site, hate the so called 'Support Team.' 100% useless, unprofessional and vindictive (they don't like it when you prove them wrong).

Opened a request about a month ago about getting a slanderous comment removed, even had proof that the comment wasn't true, but Listia refused. A couple of weeks later they remove some of my auctions and suspend my seller account stating, "(My) auctions are slanderous and (they) don't allow slander."

Then there's the whole incident involving a seller who didn't know how to properly ship her item and I had proof and still got my account suspended, seller was never asked to provide proof, they just sided with her. Said, it was okay to suspend my account for suspicious activity even though I provided photo evidence. After I had paid for the shipping for the item that arrived 'Postage Due' the Listia contract was null-and-void, per Listia policy, which means they officially had no jurisdiction over the transaction, yet they still suspended my account.

Listia policy is a joke and, no matter what it says, Listia 'staff' doesn't give a damn about its users. They will copy and paste whatever vague policy guideline they think answers your question just to get you off their back (trust me, I've had multiple duplicate answers to the same request from different people because they only read the topic line and legitimately nothing else).

I've won some great things on the site, but lately, due to the integrity of the sellers, in general, and Listia's 'Support Team's' inability and lack of interest in doing something about it, I've become more and more unsatisfied with the site and actually find myself using it less and less.

Lets see if this even gets posted!

I had joined Listia in Jan 2010 by Dec 2010 I had completed over 250 auctions with 75 buys.

I had well over 150,000 credits. Out of the 250 sells there were 3 bad reviews, only because the winners claimed they never received their items. Which I know not to be true, I had tracking invoices.

I had put up an auction for some high end jewelry, the starting bid was 5,000 credits well under a retail value on the items. The winning bidder won with a bid of 16,000 credits.

The items were shipped at my cost along w/insurance.

The next day after this winner received her items, she decided that she didn't want them and claimed one of the earrings was broken, and wanted her credits refunded. She filed a claim stating she received damaged items.

I never saw any photos from her showing the broken earring.

I was notified by Lisita's customer service staff informing me that her credits would be refunded, they weren't going to give me the opportunity to argue the matter.

I refused to allow that to happen so I disputed her claim with photos used on that very auction. Which took well over a week of harassment emails and post from the lying winner before Listia returned their decision on the matter.

*Note: Within that time, I had won several other auctions and spent 90% of my credits

So to make a long story short, I had to pay for return shipping, I was in the minus on any future credits earned and the witch who won the auction, never shipped back the jewelry.

Two weeks later I quit Listia, then I found that the winning witch of my auction had listed a auction of her own with my undamaged jewelry!

Started an account on 12/10/15 was going great at first then really started to go down hill i bought an item for a controller and the seller never responded i filed out a refund request the seller finally contacts with derogatory remarks (includes messaging) seller begins creating fake accounts to get me blocked (making comments on his other auctions and messaging himself) listia blocks me from commenting and messaging which does hinder things but not a big deal. I listed 5 item which 3 of them were received and left positive feedback and credits transferred by the buyer + bought $20 worth of credits i begin bidding on a phone case i wanted got an email claiming i was suspended from bidding for 14 days i submitted a support ticket asking why i have been suspended from bidding they claim its till the buyer receives the item they marked received and manual transferred credits and the other 2 items the credits are still pending such a scam have had to file a dispute with my card company to get my $20 back i purchased solely to bid on this item i will not be getting this item as it will have ended before my suspension most ridiculous site i have ever experienced your told to file a support ticket that most will go unanswered and closed when you do get a response its most of the time not related to the question when it is they dont offer any help or review of said suspension they just give you a generic tos response do not list your items or buy credits as they will more than likely ban you for any reason they can find stay far away from this site and BTW to the guy that is going to respond saying submit a support ticket I have submitted several either goes unanswered and closed or some stupid automated response

I spent a $100 in real money on this site and they turn around and banned my account claiming I had multiple accounts which I did not have

I've been using Listia for a few months now, and have had my ups and downs. I like that they utilize PayPal. I also find the concept of buying/earning credits to use for purchases interesting. There are options to either purchase credits with a credit card - or by checking out sponsor items to earn them... which, from my experience, didn't always work. There are some bugs to work out I guess. It may be a bit degrading to think of it as a "poor man's eBay", because I think there's a lot of potential with this service. There are plenty of bargains to be had in area of "knick-knacks". I've mainly been using it to acquire digital movie codes (no physical media, just the codes), which is usually hard to find on eBay, or anywhere else for that matter. My problems have occurred with sellers who sometimes don't follow through with their obligations. I suppose that can happen through any internet merchant. With Listia, I've had at least a couple of occasions where I bought a digital movie code, and the seller failed to confirm that a physical DVD was required to redeem it, the code was expired, or - after collecting my points - they didn't bother sending the code at all. It takes 5 days for the seller to respond to a complaint and to get credits refunded. On the occasions where I've had a problem, I was able to get a pretty good deal on my purchase - and after the second seller issue arose, I started to wonder: Is the seller refusing to follow through because they want to re-list the item and potentially get more for the sale? Something to keep an eye out for. Seeing Listia reps respond to user issues on SiteJabber is encouraging. So assuming I see improvements in functionality and user experience, I hope to come back and give Listia a higher rating.

I have had the unfortunate experience of dealing with ACTIVEPATRIOT on lista this person has harrassed not only me but my mom to no ends and will not stop this s the 4th email from this person and not after threatening me they have threated lawsuit becuase I have asked reapeatdly to stop emailing me. Free yes but you get what you pay for..

I don't like that they let people sell Nazi memorabilia and smoking supplies (which often get bought by people underage, which is a MAJOR problem!)

Been a member since April 2013.

Love the site. I have gotten SO much value from it. All these idiots complaining about this and that... can they read? It's very simple. Listia is exactly like eBay except instead of spending cold, hard cash, you trade your items in for "credits" which can be redeemed on Listia for other peoples stuff. It's basically just bartering, with an alternate currency. The site isn't hard to understand at all---and most of peoples complaints would be VERY easily resolved if they simply KNEW HOW TO READ! I've been warned DOZENS of times about various rules I've broken----still have an active account. Listia is very fair about giving warnings, and they've probably given me more chances than I deserve. They don't randomly ban accounts without reason---their rules and terms are very clearly explained in plain English, and when you break them, the mods will cite the rules you broke, and provide links to read them.

Bottom line is this: If you're fed up with eBay, and want an alternative way to get rid of your stuff (so that you can ultimately get new stuff) try Listia. If you're a moron who didn't finish 3rd grade, GET OUT AND STOP USING THE INTERNET! It's that simple.

Sincerly,

Listia Member EvenTrade

NEW REVIEW FROM 4-11-16
I JUST BOUGHT 100.00 IN CREDITS AND MY ACCOUNT WAS AGAIN SUSPENDED RIGHT AFTER! SO YES IT IS BECAUSE OF ME BUYING THE CREDITS. THIS IS BULL CRAP. I'M MISSING OUT ON AUCTIONS RIGHT NOW BECAUSE I CAN'T BID! I have reopened my case since it was just closed today because, that's how long it took listia to get back to me after I opened the case 3 days ago. I'm sorry to be like this but, Im really mad. What's the point of having all these credits if I cant use them when I want too?

Review from 4-8-16
Please fix my account have spent hundreds of dollars buying credits so I could make sure I was the winner of this auction a seller claimed the higher the bids went the more the seller would add. So I since I didn't have enough credits I bought them through there system that they have no where in the rules that you will be suspended for buying from them. Errrrr. But I just wanted to win the auction and I did but now I have a ton of extra credits that I can't even spend. I have opened a case and I really hope they reply soon and take that off or refund my purchases.

I like it it's almost like Angie's List but protecting businesses from fraud and scams thank you so much for helping me out site Jabber

So Very Horrible, too many scammers, liars, and people who will take advantage of you Then give you a negative review.

TrialPay or listia are both lying sites.

The payment never works. Never succeeds. The prize may be eaten by their own staff.

Not a good website! It's run by a bunch of teenage college kids who think they can be the next facebook. NOT!

Horrible site, they have all fake products or unusable crappy products. Listia will not refund your credits! I lost over 7000 credits

I HAD OVER 100,000 CREDITS AND WAKE UP ONE MORNING TO A SUSPENDED ACCOUNT... NO EXPLANATION... JUST POOF AND ALL MY CREDITS AND ACCOUNT WAS GONE. LISTIA SAME AS STOLE THEM!

Listia scammed me after 3 years of use.
I signed up on Listia around August 2011. Amassing over 465 logins (465 days).
Today I wake up to the news of my account being suspended. Without any reasoning as to why.
I have 151 Feedback, most of them being positive, excluding the few that were noobs and were trying to scam me and get their credits back even though they got their prize.
Before being banned, I had about 71,000 credits built up from selling my old PS3 games. I planned on saving those credits in order to get a $75 or $100 amazon card.
Upon reading their email indicating I was suspended, they did not cite the reasoning behind their suspension. This leads me to believe they are full of $#*!. I have been legitimately using their website since signing up in 2011.
I only ran into a few issues with Admins/Moderators because of mistakenly categorizing some listings or just putting up an auction I didn't know wasn't permitted. Outside of that, I did nothing to further the suspension of my account.
This leads me to believe that Listia is using the Ban hammer just for the $#*! of it.
I have contacted them via support ticket with no answer.
I advise everyone to stay away from this website. It has been nothing but problems for me. All they do is try to limit their website, making it as $#*!ty as possible. Then they do stuff like this which leads me to to conclude that their 'support team' are underpaid morons who make a living off of scamming those who don't know better.
Stay away from these people.

Ok, So I have been using Listia for 16 days now. YOU HAVE TO BE CAREFUL on this site. If I had to describe it, It's like the gangland / crack house of auction sites. Everyone who says bottom of barrel is dead on. It's scary even being on it. I have run into some very suspicious activity where I am absolutely certain it's criminal activity. I have seen brand new (expensive pieces and tons I mean tons of it from a single auctioneer) listed and bidders are bidding on it paying outrageous prices in shipping fees. I am certain that this is theft traded online. Listia has a rule policy that lists a max ship price on certain items. A LOT of auctioneers are way over the ship policy. There is no good way to report violations and real violators get ignored and aren't held to standards. It's a funny place to be, on one hand you want to go and post stuff because you can and people bid on it like swarms of zombie eating their fresh kill. On the other hand, you almost have this weird anxiety that someone is going to phish your computer information and you will win an auction from someone who will extort money from you and then tie you up and torture you. I say, be careful. If you have a red flag? Go with your gut. It's probably absolutely right. TIP: If you are an auctioneer, go ahead and list your costs for shipping and provide pick up as an option (recommendation, do the swap in a public location - try to avoid the shadiness) this way you wont feel like you are paying someone to take your stuff. Stay Legit, make sure if you post ship fees its because you are recovering the cost, not trying to cash profit. Good luck! PS- I am in love with the barter concept for points. But I did do the dollar per point value conversion and came up with an approx. Figure that about every 400 points is worth a dollar. This might help you if you are going after gift cards. So far I have found that I have spent way too much in free shipping fees which is why I urge you to post and re-coop your costs. I would also like to mention, that I have in fact met some very honest and lovely people. Just be careful, be instinctual.

In one weeks time first my account was banned, then today my husbands account was banned. Listia informed me that my account which had almost 20,000 credits told me I had violated their rules by having two people in the same household using the same computer on Listia. No where in there rules did it say that until after I pitched a fit then it magically appeared in their rules. I know several couples on Listia that share a computer that still have active accounts. Not account cancelled with no warning I lost out on money due to the shipping costs that I covered and received no compensation. All of my credits were taken away without any notice and my account banned. Then today I was notified that my husbands account was banned. The reason they gave was at first "funneling of credits" when I responded to this accusation asking how they then told me "It appears the account in question received a permanent account suspension due to the transferring of credits between accounts connected to yours. This violates our rules on accumulating credits fraudulently or unfairly." I have a pretty good idea what they are implying here, which is my mother in law also has an account with Listia. When my husband still lived in Texas he did an auction with her as a local pick up. This was back in August. Her account today was suspended. She has been an active Listian since Dec 27,2013 with 100% positive feedback. Ok Listia Tom can you fix this? My husband had almost 30,000 credits due to numerous surveys being done. He wants to be able to use his credits and if not then we should get reimbursement for the shipping of our completed auctions as well as the special offers we completed to gain credits that we paid with our cash to get. I can provide receipts from tracking for every single one.

Don't let a few bad apples spoil the bunch! Sure there are some fraudulent or down right rude sellers, but that's ANY site you go on!

With their policy, it's easy to win back credits if they were lost because of seller not following through. Likewise if you have a problem with a winner, they hear your side of the story. The Moderators and Administrators are very knowledgeable of the policies and their customer service is GREAT! There are people on here complaining about suspeneded accounts and credits being revoked---it's simple READ THE RULES and FOLLOW THEM.

IF YOU HAVE QUESTIONS CONTACT CUSTOMER SUPPORT. They are super fast and helpful when you need them! If you would just utilize them you would not have suspended accounts.

Also, people need to realize that with the amount of auctions to staff ratio, there are some that slip through the cracks that shouldn't that happens. Read the rules, play nice, make friends, ask questions when you need to, and if you want to be negative don't blame a company for someone's elses deeds!

I do not like this new system, how does it work and how do you con vert ink to credits to get things. It is too confusing.