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Listia has a rating of 2.1 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Listia most frequently mention customer service, gift card, and many people problems. Listia ranks 186th among Auction sites.
Been active on Listia for about 2 months. Already have well over 100 positive reviews - mostly selling but some buying. Haven't had a problem so far *knocks on wood." Couple of times I had a question for support and within a couple hours, I had well thought out, informative and helpful responses. Only issue is that I have one buyer that doesn't confirm delivery within a day or two like everyone else. Not that they open disputes or anything, it just locks up your funds until 20 days after payment way made. That's only 1 buyer out of dozens. Seems like they have really tightened things up in a good way since switching back to Points from Ink. Fill out some surveys and it's like free money. Highly recommend giving it a shot.
I bought a. 999 silver gram bar from what appeared to be a trusted seller but instead received a small silver grain bar about half the size of a gram. When I did all that listia asked me to do they said I didn't send pictures which I sent 3!. Regardless listia closed the account with no other options. The seller of course was happy to have my credits and not worry about making any other corrections as he can keep selling grains for grams and listia isn't incorporated enough like that of ebay, amazon or even etsy to manage a site such as this one. With all that said please do not misunderstand me there are many good sellers and buyers but listia is a great place for the con artist and listia will stand behind them.
Well I bid on several auctions and never won. What got me is when I had a maxium bid of 1109 and the item sold to SOMEONE ELSE at 578. It said I was out bid. I put in only 1 bid and put my maxium price because I knew it would bid up to that for me automatically. I contacted customer support with no response. 6 emails later and they will not return any emails. I cant close my account... I have 6 auctions that I tried to delete but finally gave up and said on my auctions what was going on and not to bid and no item will be sent. This is the WORST website EVER! I even signed up for their bonus programs to get "free" credits and never got them but have contracts now with columbia house dvd, and several book clubs but still no credits. GARBAGE!
Every company has a hayday and then eventually they crash.
There is a new currency in town - XNK. Does everyone hate it? YES
Is it being falsely advertised on LISTIA? YES
Did I loose money on a FREE site? YES
$0.******* USD
Listia advertises the wrong conversion rate and the bottom just fell out on the market. My money is currently on hold and I am sitting on old credits worth nothing and no way to get out. No one sells good things anymore and this was the final knife in the company. They are done.
I'm out and I'm a 100% feedback seller with over 8 years of experience. Get out now.
I have used the site for 2 years and the administrative responses are usually automated and don't help solve the issue when the disputer/other party is clearly breaking the rules.
I had one buyer not pay for shipping and even though the rules clearly state that the seller will get to keep the credits in a case like that they refunded the winner.
Another case was a buyer claiming he received a wrong size item and wanted a refund. I submitted a ticket with evidence showing that the size ring i sent (which the buyer also stated he received) was indeed the correct size.
Instead of requesting a photo from the buyer to prove he received the wrong size or give the seller an opportunity to send the correct size they asked the buyer to return the item.
What if everyone was to file a dispute stating they received the wrong item and provided no proof? Sellers pay money for shipping and supplies and lets not talk about the wasted time and effort answering questions.
At first I loved Listia, I was able to get rid of some things like guitar templates and help people to get started on DIY guitar projects, and in return I could find video games and movies to bid on. Then out of no where, about 4 months ago or so, they changed some rules or something, and now I am no longer able to post my template auctions. Thus I am no longer able to earn any credits to get new stuff. Quite sad.
BishUncool
This company has turned into a complete joke. Guess they brought their own downfall and I feel sorry for the employees since its only the big shots that are reaping the negative side affects. Want a better place go to swiftdemand same thing but better https://www.swiftdemand.com/?referred_by=007swiftdemand
Been on the site for just short of a year... didn't do much the first several months, busted my butt for two of it and just visited it occasionally in recent months. Ok site... NOW, I have about 1/2 million credits on my account for selling things, yesterday - with no warning, or otherwise, got an email saying my account was suspended permanently! They are not responding to tweets, emails or posts on FB or their blog.
So they have in essence stolen 465,000 credits, at a redemption value in their rewards store of 1000/1... $465+
BBB complaint and lawyer is next... they need to be shut down PERIOD... it's not the first time they've stolen from me, not to mention the `1000s of credits never gotten for doing surveys, offers, etc.
I've been enjoying Listia since I found it! So far I've been happy with the items that were sent to me and I've also had good luck with folks buying from me! I am happy with listia it is a fun place you should join me here!
Yes you have to pay attention to what you are buying and read all discriptions of the items. I always do research on the item I'm bidding on so I don't spend more than what it's worth. Other than that Love it something to do to get great things I need.
Tip for consumers:
Yes you have to pay attention to what you are buying and read all discriptions of the items. I always do research on the item I'm bidding on so I don't spend more than what it's worth.
I lost over 400,000 credits and was banned for something I was suspended over months ago and haven't done since. It was weird. I got online to find I was banned. I have been harassed by a moderator and I even filed a complaint but nothing went from it.
I've had my life threatened more than once by scammers and Listia didn't remove them
They put in a new policy of no digital items which is my creative side. The day after the policy took effect and I listed stuff, they were all deleted with no explanation. Then 7 day suspension. I complained to the moderator whom then began to Harrass me. It only provoked him once I filed the complaint then I was banned.
I'm looking to file harassment charges against moderator Taz
And will see what an attorney says about them not protecting members from threats
Tip for consumers:
If you suffer from anxiety or stress don't sign up! Most of my neutral feedback is because I didn't ship for free but that's not what they write
The problem is, that's all you see . You can't see my remark to their complaint
Moderator abuse their power. They know we need them
Casie O.
We're so sorry to hear about the experience you've had. Please reply with your username and I'll be more than happy to investigate the issues for you and see how we can help!
Sincerely,
Tom
You are buying/selling on there. Its not free and flag all the auctions you want. They wont be taken down even if what there selling is illegat(I have proof). The free thing always makes me laugh. Id love to see them say that in court. Ebay is cheaper and they dont steal from you. Most if not all the people that said they went back after there account being shut down and credits stolen work for listia. The surveys are a scam and youll never see the credits but the videos used to work(as of a few months ago). There is a class action thats in the works I read about but who know if that will ever get off the ground. I was pretty luck only 30k was stolen from me
Hi Joe.
We're sorry you feel this way. Our site is free and the surveys and offers on our site are not scams. We take flagging of auctions seriously and will remove them if they are deemed against the rules. Thanks for your review, as feedback is always appreciated.
Please do not use Listia. I sent out so many items and did not get anything for them. When a few customers claimed they did not get their order before I could even get it to them, Listia took away my points for all of the items I was able to send out which was in the 100s. I ended up complaining to the BBB about them and still did not get any compensation for all of the products I sent out for free and spent tons of shipping costs on. In retaliation for me complaining about them they suspended my account. I lost at least ******* points that I had earned. They encourage their customers to rip you off by allowing them to make untrue accusations against you. They are crooks and I would advise you to proceed with caution before you sign up with them.
Hi Cynthia,
We do not suspend accounts in retaliation to reviews and feedback. All accounts are carefully looked at before a suspension is put on the account. As for users who claim they never received items from you, tracking is the only true way to know an item was actually send and received. We're sorry if your impression of Listia is not of a positive one, but we try to make sure our community is kept safe and continues to enjoy the experience they have with us.
I've done eBay, tried Yardsellr and finally discovered Listia one day about 3 years ago. I've been getting rid of stuff (and getting AWESOME things in return) ever since! Love that there are no fees like ebay. And since they've grown there is now a LOT more traffic. I'm finding Auctions just do better here than other sites and this year I got ALL my Christmas gifts from Listia! I've never had any major issues and if I ever run across a problem, there's always the Listia Assurance policy. Great site!
I tried to log into listia today, my name on the account is littlekaratedaisy. And it says my account is " no longer active " then i tried to log in again later, and it said " your account is suspended " what does this mean, why did it happen, and i need to log on, i have lots of credits on their, and i have an auction going on right now that ends in 1 or 2 days... i will end up getting negative feedback just cause listia " suspended my account " for how long? I dont know. Thats why im ticked off. Please unsuspend my account. Thanks.
Hi Daisy,
Accounts are suspended when there's a violation of our Terms of Service and rules. If you think this is an error on your account, please submit a support ticket and we'll look into things further for you. https://help.listia.com/hc/en-us/requests/new
Sincerely,
Tom
When I first joined listia back in April of 2014 it started off great up until December of 2015. I ordered a ring for my mom as a Christmas gift and it said it was sterling silver but the ring turned a brass color the first week she wore it. Then I ordered a T-mobile cell phone and never received it and the seller never messaged me back (I waited 28 days for the seller to send it out) and I just ordered some water beads for plants and the seller refuses to send them to me! STAY AWAY FROM THIS SITE! There are very few honest people on this site! Don't waste your time! The picture isn't great but it is definitely a bronze color now not silver...
Hi Caleb. We're sorry to hear of your transactions. If you never received your items, we hope that you were able to request a refund and get your credits back. We rely on our users' feedback in order to take any actions on listings/users. We hope your future transactions are more successful.
I have been a member of Listia for about 3yrs now, and like it very much. I would say the down side is that they let all these "from China" things in, and it totally clogs up the site. I usually bid on low/no shipping things, and have been pleased with what I received the majority of the time. One of thew main things I bid on are baby clothes, and they have all been in awesome or new condition.
I won a knife and when i received it had bona floor cleaner instead of my knife i asked for my credits to be refunded the agent amir wants me to return the knife that the seller claims they shipped but ive tod both seller and agent multiple times i didnt receive the knife i won it was hardwood cleaner i received and hes taking the side of the seller i for one will be boycotting listia
Hi Joseph,
We're sorry that you are unhappy with the Admin's decision. When your auction goes into dispute, you and the other party are agreeing to the Admin's actions and decision. Therefore, in order proceed with the dispute, you will need to comply with the Admin's request. If you ever have more questions/concerns, you can reach us in a support ticket here: https://help.listia.com/hc/en-us/requests/new
They advertise about you getting items for free when it's most certainly not free! You have to sell your stuff just to get points to spend on other stuff. It's pretty expensive. You sell your stuff and postage on your own dime just so they can say they never got it!
And even if you sell stuff, it costs more to buy points.
I got bullied a lot on here and it was terrible.
AND I didn't want to disclose my full name for my username due to privacy so I made a new account and they froze my accounts. It's bullcrap!
They didn't respect my privacy and refuse to honor my privacy or request! I hate this site and will NEVER EVER go back!
Bought credits with my credit card. Won auctions and then I couldn't log back in! I got message that my account had been suspended! I contacted them about WHY? My reply from them was they said I had another account there! WTH? No I do not! I them replied that I expected to have my credit card refunded for the credits I bought and paid for in the account they suspended... I got another reply saying " any credits bought was Non Refundable" WTH? So they took my money and then took my account so I couldn't use the credits I BOUGHT! Scam! Stay away from this place
I used this site for several years and traded thousands of items! It used to be the best site on the internet and super enjoyable. But then the Chinese started to list their cheap stuff, the owners switched to XNK instead of credits and the site went downhill rapidly. Sad too, because I spent thousands shipping stuff free to other Listians on this site. Not anymore. I'm rarely on the site now so you can keep the worthless XNK I have left.
I have been a member of Listia for only a few days and I love it! I mainly collect Antique, Gold, Silver and Bronze British and Irish Coins, Gold British Banknotes and Bars no matter what size and shape they are. I have already managed to buy a couple of new additions for my beautiful growing collection and will continue collecting these beautiful items located on Listia. All the purchases I have made were prompt, fast and easy for both me as a buyer and the sellers. Listia is a very awesome site and I hope it stays up for a very long time :). Listia and the Listia Team you guys rock!
I was sold a counterfiet game that was broken. I was told in order to get my credits back (55,050) I have to pay for return shipping which is $12 which is ridiculous! I already provide free shipping on my items and pay out of pocket for credits now they're asking me to pay even more money out of my pocket to get my credits back! I will gladly return the counterfeit game that is broken I have no problem with that but its ridiculous to ask the customer to pay to get their credits back! They told me its because a "customer might lie to get their credits back" I sent pictures to prove its broken and they agreed it is broken but I still have to pay to get my credits back! I sold a $100 item and now I have to pay even more money to get what is rightfully mine back! If I don't get my credits back I'm contacting the better business bureau!
Hi Shayla F.,
We're sorry to hear that you are unhappy with the request to return the item. But if an auction goes into dispute, both parties agree to the terms and decision of the Admin. The Admin does their best, using available information, to make the best decision for a dispute. We're sorry that you do not agree. We hope it all works out for you.
Sincerely,
Tom
Its a scam YES! They tempt you with fantasy items!
You will get out bid on every thing! No matter what you bid on--
You get out bid. I know as I have bid on 6 items and every single time
Maybe once or twice-yes but every thing NO the item do not exsist
They are to waist you time!
Tip for consumers:
dont bid less you like to waist your time
Hi Hobnose B.,
We're sorry to hear your disappointment in being outbid. Listia is an auction site and therefore in most cases, most everyone who bids will be outbid. This is why we have the Get it Now option, which guarantees your bid to win. We hope you change your mind and stick around.
Sincerely,
Tom
A friend of mine told me about this and recommend I try it out. She said it was a great site and she got a lot of neat stuff on there for free basically. So, I sign up cause I'm basically poor and at first, everything was cool, I didn't have enough credits to buy or bid on most of the things I liked but when I would bid on something I would always be outbid, which is a common thing except it would never show who kept bidding, it would have the first person who outbid me and the time stamp but that would never change even though every time I bid, I would be outbid by 10 credits, even when I would bid most of my credits, I would still somehow be outbid by 10, like it was a computer outbidding me. This happened to me numerous times and eventually, I just quite bothering with the site. No point in being on there when I apparently, keep being outbid by some invisible force.
listia.com is never good to place for online shopping... There are a lot of American and Chinese spam Sellers... Listia don"t have any rough rules for sellers. Some sellers are posted Auctions, But Don't they have any items to sale and some sellers are held purchased items more than10 Days 12 Days. And If ask why don't ship out the item yet, Sellers blaming and Cancel the orders. They don't know how to give good customer service. Some New Sellers are Posted Auctions and They request money for Shipping. After their Auction ended, those sellers are never responding, Some American and Chinese sellers are given Fake tracking details. So buyers need to waiting for purchased items, but Never ever receive. Totally wasting time.
Don't Use Listia for Online Shopping. Warning and Don't waste your time. Listia Administrate Allow for Spammers. They Never get any action to stop Spammers Activities n there site.
Because.
Listia is Spam. Admin is spam,
Hi Apcs. We're sorry to hear about the inconvenience. We make sure that we don't have sellers that spam, and if happen to come across those that do, you're welcome to flag those listings to bring to our attention. If you had an auction where you needed a refund from a seller for fake tracking, please include the link in a support ticket so we can look into it. Thank you.
I can't get enough of this site. I win stuff on listia and turn around and sell it on ebay! The best part about this site is that you spend credits, not money. You can get credits by doing surveys or giving things away. Many newbies thinl they don't have to send the item... Actually, they won't get any credits until the winner says they recieved it.
There is a lot of junk on this website, people selling pictures of themselves, recipes+DIY that you can get online for free, colored on barbies. However, there is an occasional gem. Don't bother with bidding on recipes and DIY most of the time, it will probably be a waste of credits, and ALWAYS check a sellers ratings before you bid.
Gain trust and grow your business with customer reviews.
Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.
Hi Bish U.,
Thanks for your feedback. We're sorry to hear that you no longer are able to list certain items on our site. Any and all changes we make on the site are carefully decided on and with the community and users in mind. I'm sure there are plenty of other things you could list on Listia and, in turn, you could continue to win video games and movies. Thanks for being a member. We hope you can continue to use our site.
Sincerely,
Tom