LocalFlavor

I needed to merge 2 accounts and couldn't get anyone to call me. Once I got the manager Michelle F, she said she couldn't merge and then deleted the wrong account and was extremely rude about it. She not only made that huge mistake, but she refused to fix it by giving my certificates that she deleted back to me. Only offered a refund! Those certificates were no longer available! They need to find someone that represents the company better or just close up!

A bunch of thieves. I am a business owner, I worked hard taking on clients for free. Local Flavor was supposed to use this money to advertise my company, which never happened. They scammed me out of thousands of dollars. Stay away from them!

I have used Local Flavor about 20 times in 2 years. Recently, a voucher didn't work at the location. I watched the merchant scan it on the Local Flavor app and it said it was expired. However, Local Flavor told me it was cashed in. I even went as far as showing them my receipt and that I paid cash for my order that day. I was called a liar 3 times and asked not to email them again. I was also given a remark of " If you dispute the charges, we deal with credit card companies every day and we will win the case."

I purchased a coupon that was newly being advertised for a restaurant near me. Went to use it 2 days later was told they will not honor it I should contact local flavor. I called customer service only to get a recording, then wrote 2 emails waited several day for a response just to receive a very nasty reply from a Jackie K. Basically telling me I was shot out of luck! I am looking forward to joining the lawsuit in the near future. This company has no merit and is unethical!

Buyer beware! If the restaurant/vendor closes, you lose your money! Local Flavor refuses to refund your money. They will give you a "credit" to use at another restaurant, but there are only a few in my area & none where I would eat. As a loyal customer, who has purchased several times, this sucks!

I tried to post the above statement on their website to warn others, but instead of posting, it is being reviewed! That means nobody will ever see it. Don't trust this company!

I ran a coupon for my business in 2018. I have a documented agreement of ONLY (1) ad which was valued at $885.00. To this date they are still running 50% off coupons for my company, and collecting the revenue. There have been over $1600. 00 in Coupons sold by them, and counting. No one will respond to our calls or emails. I would tell you not to purchase from them but if something isn't selling they just pay Groupon to sell their coupons!

I purchased many certificates since last year and when a restaurant closed I had to notify them and haven't heard anything back from their customer service dept. You cannot get a live person on the phone, only a recorded message that keeps saying to call back at another time. You can contact them on the website and they send an automatic reply that says they will follow up and contact you within a week. I have been waiting several weeks now with no response. I just want to warn other potential buyers out there to not buy any certificates from this company.