• MadBid

MadBid

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Overview

MadBid has a rating of 3.0 stars from 398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadBid most frequently mention customer service. MadBid ranks 12th among Auction sites.

  • Shipping
    30
  • Returns
    25
10
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How would you rate MadBid?
Top Positive Review

“5 star!”

Luz D.
8/27/15

This auction site is the best one I have ever joined! Winning definitely happens and if you don't win you can use your bids as credits towards the end purchase of your desired item. Shipments are ultra fast too!

Top Critical Review

“Macbid rep off”

Michael F.
1/22/23

I purchased a product from them on action got no where with management ask for a corporate address so i could go to court there reply was its on there sight but there is none listed just a bunch of warehouses for action. They are very deceiving company they tell you product worth 300 and i saved 70 % gave measurements on add nothing was correct sold me a box of scrap for 120.00 look at pics and discretion of product all i got was a box of bolts and parts total rip off.

Reviews (398)

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Reviews that mention popular keywords

auction site (14) money (95) customer service (17) credits (82) earned discount (14) auto bid (8) items (41) products (29) las subastas (10) buen precio (6) credit card (9) gambling site (4)
Thumbnail of user biniamt
GB
1 review
29 helpful votes
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April 21st, 2015

I have recently joined mad bid, and I have bided for almost 100 bids. However after I have decided to leave the website, they refused to refunded my account with the remaining credit. I even said forget the credit you reimbursed me. I just need my money the one that was left in the account. To everyone don't ever think of joining this $#*!ed up website, as they are scum. You are not going to win nothing. Save yourself from extortion of this website.

Thumbnail of user lees119
GB
1 review
1 helpful vote
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March 15th, 2016

If you feeling lucky and have some spare time, madbid is the place to be. Have been lucky to win some awesome items, beats headphones, retro handheld consoles etc. Its a game of chance and patience, try your luck!

Thumbnail of user madbidm
Customer S. – MadBid Rep

Patience is key, thanks Lee

Thumbnail of user stevene31
GB
1 review
33 helpful votes
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September 14th, 2015

What an absolute scam MadBid.
Paid £100 for 2500 Credits but now all used up & nothing to show for it and basically I was ripped off.
When I did bid for a decent item I got a server error or network congestion error & suddenly the bid was closed & won by someone else... basically MadBid are running bots and they are a fraudulent gambling company.
MadBid what a crock of $#*!!

Thumbnail of user shaneb35
Australia
1 review
1 helpful vote
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March 18th, 2016

I recently won an auction on the MadBid site and had a question about the item that I had won.
Emailed the support and was very happy to have a reply within 24 hours.
My questions were answered quickly and efficiently by Edwin, who is an Operation Executive with MadBid. I could not be happier. Shane :)

Thumbnail of user madbidm
Customer S. – MadBid Rep

Thanks Shane, you've made Edwin very proud!

Thumbnail of user amandas140
GB
1 review
1 helpful vote
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March 7th, 2016

A win is always a bonus for me on Madbid, and I have certainly had my fair share of them. However is the fun and thrill of bidding after a hard days work that I most look forward to when I log into my Madbid account. Give it a try, it might just be your lucky day

Thumbnail of user madbidm
Customer S. – MadBid Rep

Thanks Amanda

Thumbnail of user rayc53
GB
1 review
24 helpful votes
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October 29th, 2015

This has been said before, scam, rubbish, con, fraud and any other word you can think off!
If only I'd read how it really works on the Wikipedia site I would never have signed up and spent my hard earned money on absolutely NOTHING. Paid for 275 credits and they disappeared within 5 Mins, that was on my first bidding session, I got nothing and they refunded my 275 credits which on my next bidding session lasted 1 Minute. Now that's good value, NOT! You have got 2 hopes of winning a bid on this Fraudulent Web Site Bob Hope and NO hope! Steer well clear. How can this be reported? As this site is ripping people off, this totally unfair trading and I only lost 27 quid!:-(:-(

Thumbnail of user brunom47
Italy
1 review
0 helpful votes
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May 28th, 2016

1) auctioned items dropped from 20 to 6-7 every day;
2) With the accumulated discount it is no longer possible to buy anything, since the few items on sale sell immediately;
3) The items on sale are not sold individually but in packages with completely useless little objects.

Thumbnail of user leslieg27
GB
1 review
29 helpful votes
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October 18th, 2015

I seen article on sky news app, someone tested madbid out and got an iPhone for £27.00.

They advertise on tv so I thought must be good cos I'm a big eBay user always looking for new gadgets. I purchased 275 credits from madbid costing £27.99 not realising it's nothing like eBay, I auto bidded on a few items and my credits were gone in minutes, so feels like throwing money away, big rip off as far as I'm concerned. Not complained to them cos read similar circumstances, and people have had no results, they should make it very clear you pay for every bid in tv too as well as their website, feel like I've been robbed.

Mr. Gibson Wirral

Thumbnail of user ph1312
GB
1 review
53 helpful votes
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August 22nd, 2014

Wow - what an awful website, I mean TRULY awful. As others have said, it's one big con really. Just look at how much money they make on every single sale... there's no way to get a true bargain - the site is now set up for the professionals who only buy the items to sell them on. The unsuspecting general public are led to believe they can bag some sort of unbelievable bargain, which they can't and which they won't.
All the newbies come in, spend a couple of hundred before they realise it's one big duping operation before going away again.

They should really be charged with false advertising, god-awful customer service and whole list of other things.

I'm sure the Government will step in one day soon, class the website for what it is, that's gambling, and take their cut.

What an terrible, terrible company,

Tip for consumers:
Don't use it

Service
Value
Shipping
Returns
Quality
Thumbnail of user timr33
GB
1 review
27 helpful votes
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November 18th, 2014

Couldn't agree more with the reviews that have already been posted. Madbid is an absolute rip-off, with little or no chance of winning a bid. The company should be investigated and shut down before they dupe anyone else out of their hard earned money.

Thumbnail of user ab3136
A B.
GB
1 review
30 helpful votes
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December 8th, 2015

if you look at Luz D. that gave 5* review to madbid his real name is Dj Yaniv Levy. It is a stolen identity probably by madbid to score themselves fantastic opinion.I google searched his image .Well done MADBID.CON. Guys stay away from this site before you lose your heard earned cash.

Thumbnail of user liamb31
India
1 review
4 helpful votes
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April 7th, 2016

The prices are way higher than everywhere... They run same auction in each country to benefit which reduced my chance of winning the product.

And no customer service help either... I ordered an Illumite product and was told to contact manufacturer who never replies anymore.

Thumbnail of user madbidm
Customer S. – MadBid Rep

Liam, please message me your user name so I can fix this issue?

Thumbnail of user mannyl1
GB
1 review
50 helpful votes
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June 26th, 2014

Stay away from this company. Remember the old saying "when something is too good to be true..."
After reading an article demonstrating you could pick up an Iphone and MacBook Pro for just a few quid, I was stupid enough to sign up and paid £99.00 and got double my credits.
Started bidding and before I knew it, I received a message on my phone that my account had been topped up with another £100, even though I had chosen the "no top up" option when I initially registered.
I ended up paying £285.00 for a Kindle worth £199.00.
In my opinion, this is a very clever and legal way of cheating people out of their hard earned cash.
You have been warned!

Thumbnail of user gavins20
GB
1 review
9 helpful votes
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June 5th, 2016

Your site & TV advert are a disgrace - you are essentially conning not very savvy people out of their hard-earned cash.
Anyone with 1/2 a brain cell can see its a con - essentially you are charging people for the privilege of bidding in auctions they are almost certainly never going to win & then when they have spent £100, £200 or whatever you give them the opportunity to buy overpriced goods with that credit.
Why can't you just be honest that that's how it works - because you're making a fortune obviously!
Won't be long though before you go the same way as Wonga & either people wake up to the con or Consumer organisations step in to change your business model & require you to be honest.

Thumbnail of user vilnisz
GB
1 review
15 helpful votes
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April 3rd, 2017

This is very sleek Cheat Engine.

1) The rules and regulations are intentionally made blurry and some important came to your knowledge only when you got stuck;
2) They sell mainly garbage;
3) The bidding process is totally opaque - so those 'great deals' most likely are fake;
4) Positive reviews more than likely are made up or paid;
5) For your "earned discount" they offer either:
A) "Treasure Chests" i. E. their own credits (so that as the result you lose all you paid), or
B) an absolute garbage for prices that were attractive (perhaps) five years ago;
6) In the case, you still find something that you actually do not need, but still are willing to buy for your "earned discount" (so you do not lose it completely) you discover the "Shipping and Handling" which could be easily half of their discounted price". For instance, it was £9.99 for earbuds.
I have paid just £9.99, so good quick lesson for a small price.

How such thing can be legal? AVOID! AVOID! AVOID!

Thumbnail of user madbidm
Customer S. – MadBid Rep

We assure you that we are not fraudulent. We are a legitimate company and have thousands of happy customers. Here are our answers to the points you raised:
1. The workings of our auctions are transparent in our live sites and are made available on the How it works, Support Portal and Terms and Conditions.
2. We have various consumer-electronic items that get updated every week and all of these are brand new items.
3. Were you able to go through our How it works video as well as the support portal before you joined any auctions? If you did, you would know that we have made it very clear how the workings of the site goes.
4. We have thousands of happy users who volunteer in providing us positive reviews and we are very grateful for them.
5. Were you able to visit our Shop page? There are assorted items to choose from, what's great is you get to keep your earned discount for 365 days since earning it to avoid any pressure of just spending it right away.
6. Did you check the earned discounts page of your account? If you did, you would have known that you are given an enough amount of time to decide when to spend your earned discount. The shipping fees are listed when you buy, everything is transparent.

Finally, we have a great Customer Support Team to answer any of your queries. If you didn't know this yet, please do contact us through the support portal page of your MadBid account and we would be happy to assist you and clear out all of those assumptions you made.

The MadBid Team

Thumbnail of user petew15
GB
1 review
26 helpful votes
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November 3rd, 2014

Got My item down to zero [checking] twice in same auction, they just continued taking fresh bids, what the hell, what do they care, then, the site de-stablised and I lost. I suppose it is one way of selecting their own winner.

Thumbnail of user sophiec10
GB
1 review
22 helpful votes
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June 16th, 2015

My first day on madbid I managed to spend £100.00 without knowing because of auto top-up which does not inform you what is really happening. After 5 hours I then got 6 email saying Yay! You have just giving us all your money.
I tried to read the information but they didnt explain very well on how to use the site. So they managed to catch me out.

Cross

Not going to use this site again

Tip for consumers:
disable auto top-up straight away

Service
Value
Shipping
Returns
Quality
Thumbnail of user prabhakart
India
1 review
26 helpful votes
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August 29th, 2015

This Madbid online cheating company has cheated me after taking my amount they have not supplied my products. I have wrote nearly 100 off mails to them. But now they are telling that they have kept my account in Buyers protection. So now they are asking me to provide the credit card copies & statements of credit card which I have used. The payment has been received by them Now they are not giving my product Let me know in this world after taking payment for my products after 10 to 12 days any online store or any online bidding company can ask this copies Which is very private to us. Now there are lot online fraudulent is happening. How can they ask after taking my payments. Any body pls suggest if we have give our credit card copy & statements copies to them to verify the payment methods. Kindly pls share this to your all friends how this type of companies are cheating us like this.

Thumbnail of user francesb27
GB
1 review
34 helpful votes
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November 10th, 2014

This company should be shut down like many other reviews I read I too was scammed out of £49-99 ' also the money went within minutes. Don't be sucked in few times when I bid I did get to checkout then the clock started again disgrace.

Thumbnail of user edricd
GB
2 reviews
25 helpful votes
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October 30th, 2015

This is a complete con. They can 'aution' things cheaply because of all the money they make from people paying for bids! My brother wanted an iPhone so joined Madbid, he won NOTHING. By the time he gave up, he'd wasted enough money to have bought one! Since my brother's misfortune, I have heard of hundreds of other people who have had the same thing happen to them at Madbid. Keep away from them! Save the money you would waste on bids and buy the item outright!

Thumbnail of user shaunc17
GB
1 review
25 helpful votes
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December 27th, 2015

I was prompted to buy credits and they offered 99 pounds plus 200% free. I ended up with approx 1,500 credits which was 50% free. Then I realised after my brain was twisted by them that you can't even spend credits, only bid with them, and every bid seems to take 3 credits off you. Even if you win you pay at least 10 pound for delivery plus the cost of the winning bid. But not with your credits you have bought, but even more cash from your dwindling account. So you can never use or get your cash back. I feel such a fool and wanted to warn anybody else. DO NOT DO IT. It's a con. You have been warned. I got my money back because I used PayPal. I opened up a dispute with them and they never even replied so I won the case. Yeh!

Thumbnail of user deans59
GB
1 review
16 helpful votes
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December 21st, 2015

This website is a total disaster, it is a shame and very easily to "spend" those credits very fast and before you know it you've used all £49.99 of it and have recived no product near the price that they advertise.
I ended up using the earned discount to purchase a few things, when these things was faulty I had a nightmare of a time receiving any help from Tony (a manager at Madbid). Stay away and keep your well earned cash and use it on something more useful

Thumbnail of user lesleyj2
GB
2 reviews
38 helpful votes
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November 28th, 2014

Beware! Had to buy credits before I could access the site. There was nothing on there that was of any interest but when I went to the online chat to enquire about a full refund for credits purchased but not used, the person at the other end ignored me and wouldn't answer the question until I pushed very hard for a response. I ended up ringing to get an answer and confirmation that the money would be repaid... scary... made me feel I had been mislead and was being ripped off... not nice. It remains to be seen as to whether the refund ever reaches my account. I suspect I will have to chase these people again but I live in hope:-(

Thumbnail of user tonyw66
GB
1 review
11 helpful votes
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April 15th, 2016

Tried Madbid to see what it was about. You buy bidding credits and bid for items. Each time you bid you use credits, this can be 5 credits for lower priced items or 15 credits each bid for more expensive items. When you do not win, which is the most likely scenario the bids you use are transferred into monetary credits. That's ok you may think but you cannot withdraw the money you can only use it to buy vastly overpriced items in their shop, eg Bitmore e storm Bluetooth speaker £41.99 + £9.99 post and packaging. This item can be bought on Amazon for £22.50 with free delivery. Best advice is don't be lured by the chance of a fantastic bargain cos if it sounds too good to be true, it is. And don't bother with customer service as they will just quote their terms and conditions. It may be perfectly legal but it is very shady.

Thumbnail of user paulh158
GB
1 review
23 helpful votes
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October 30th, 2015

Thought I'd spend £50.00 to buy some 'bargains' for my new flat. Never happened, soon lost all the money, not happy. They seem to set traps by placing 'newbie' auctions only. Don't go near them or you'll win that auction, which amounts to a couple of pound. You then don't get any money back as you won an auction. I even stated I didn't want any newbie auctions. Read the fine print! My experience was extremely disappointing and a waste of money, not to mention the hours you have to give to an auction to win it, which I doubt you ever do.

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From the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...

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Thumbnail of user madbidm
Customer S.

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