Overview
Made-in-China has a rating of 3.8 stars from 366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention and customer service. Made-in-China ranks 2nd among Sourcing sites.
Ordered 300 bottles of a product. 240 bottles were labeled incorrectly. Not only misspellings, but some of the labels were even upside down. Labels were crooked on the bottle. All 240 bottles unusable. Now fighting to get my money back because they're refusing to refund my money. Even after sending a lot of pictures to prove it.
I have a message on my account about being cancelled, and we have no answers about the reason, and not being reinstalled, after some claims. Please help us solve this problem, as we cannot do more purchases
Gentlemen, you are asking me to evaluate my experience on MIC when:
1- you stated that the products had reached me and that was not true (I am still waiting)
2- I sent you a request for an explanation, pointing out that Vs tracking no. Was different from the one provided to me by the seller.
3- I am still waiting to receive both what I ordered and Vs acknowledgement for the correction of the tracking n.
Gentleman/s, can you please tell me how do I rate MIC positively?
I look forward to your reply
Thank you
Hi Giovanni,
We are sorry to hear about the issues you encountered with receiving your order and truly understand your frustration.
After checking with the supplier, we can confirm that you received the goods on February 25. We apologize for any inconvenience caused by the system's automatic order confirmation on February 13 due to its expiration.
For future purchases on our platform, please note that you can extend the confirmation period in the system before it automatically confirms receipt. This will help ensure the security of your transaction.
If you have any further concerns, please feel free to contact our online customer service or the supplier directly.
Made-in-China.com Service Team
Ordered a replacement drive motor for my remote control lawnmower. It was easy to place the order and it was received within days. The only difficult part of the process was finding the motor on the internet.
I understand why many of the salesman ask me for my WhatsApp number, because the notifications from your app doesn't work properly, I have to get in the app in order to see if someone has answered me and the other thing is that many of the conversations that I already have with someone else's men doesn't come to the chat session they stay In the consultations it's so confusing.
Also check how hard it's to go to the bottom of this window when it's full of letters it's so bad quality your web development.
Hi Roberto,
We sincerely apologize for the inconvenience you’ve experienced with our app notifications and chat system. To better assist you, please contact our online customer service and provide screenshots of your mobile settings. (https://www.made-in-china.com/aboutus/contact/)
This will help us check where the issue might be and work towards a solution.
Thank you for your patience and feedback. We appreciate your support.
Made-in-China. Com Service Team
Service works very well. I bought some products and in less than one month arrive at destination. Products are good and the store offers a very good service and has good communication skills. Approved.
The supplier was easily available to chat with answering all my questions and even helping me source other products not in their usual catalog. They were accommodating with my sample ordering and once all samples were approved, the order process was so fast! This supplier also had a smaller MOQ requirement thus, it is easy for Medium-scale business like ours to find china-based suppliers with smaller MOQs.
Very low quality of product.
Seller charged more than what was offered, claiming that the product sent would be of the highest quality and sent a product of terrible quality, without a box or bag, horrible.
Hi Bruno,
We sincerely apologize for the issue with your order. If you are not satisfied with the product quality, you can apply for a refund on the order page before February 15. If you need any assistance, please feel free to contact our online customer support. https://www.made-in-china.com/aboutus/contact/
Made-in-China.com Service Team
Very correct communication and the products from high quality. Thinking with me to have the best product. Reaction was every time quickly. So I'm really satisfied!
Very smooth transaction great people to deal with fantastic customer service amazing will be back. The customer service ladies are so good and can't help enough
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- Nanjing, Jiangsu, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Carlos,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
We’ve reviewed and approved your account. If you experience any further issues or have additional questions, please don’t hesitate to contact our online customer service team — we’re here to help.
(https://www.made-in-china.com/aboutus/contact/)
Made-in-China. Com Service Team