MakeMyTrip

Advise that never avail 'Air Asia' for domestic transit in India after (or before) flying in an International Sector. They charge you for extra luggage and do not honour the Int'l baggage allowance, which other airlines do in India or other places, with a proof of boarding pass/ booking.
I am flying in International Sector originating generally from Delhi/ Mumbai for quite sometimes, while availing Domestic Flight from Kolkata to Delhi (ticket booked separately). Today (May 19) as I was returning from overseas and took Air Asia (IAD 548) from Delhi to Kolkata, I was surprised to be charged heftily for the additional 6~7kg of baggage (21 kg vs 15kg). The Front desk Manager even refused to give concession for my returning student status. The experience was not good, comparing flying in with other domestic (India) airlines for the same purpose.

HORRIBLE BELLA EXPRESS AT PATTAYA.

I HAVE BOOKED THAILAND HOLIDAY FROM MAKE MY TRIP, AND BOOKING ID: NL*******939, THREE DAYS BACK I RETURNED BACK FROM THAILAND.

My experience with the hotel BELLA EXPRESS at PATTAYA, is horrible, it is rated as 3 star by MAKE MY TRIP, but we really believe it is not fit to rate as even single star. Rooms r very very small and they have accommodated 3 persons in a single room.

The staff r very misbehaved and rude, especially a big fat arrogant reciptionist is speak to the customers very arrogently.

BUT HOTEL HOWARD SQUARE PLACE IS GOOD AND UP TO STANDARD. THIS IS ONE GOOD THING HAPPENED IN THE TOUR.

MY SINCERE ADVICE TO THE MAKE MY TRIP IS, JUST DROP THIS HOTEL FROM BOOKING FURTHER.

REGARDING FOOD ITS OK FOR ANY OF THE INDIANS.

Don't trust homestay in Goa while booking through make my trip. There is no such a homestay exist. You will lose the money and make my trip donot refund the money.

It has been a long time now in waiting for proper response from MakeMyTrip.

I booked the flight tickets on 3rd Oct, 2014 and As I have informed your team earlier that there is flight timing mismatch in the return tickets due to your system mistake.

My return flight is from Goa to Jaipur via Mumbai, and the issue is that Mumbai flight will take off before we will reach Mumbai.

For that I have called so many times on your call center numbers but did not get any resolution to my issue.

You only people have to arrange the alternate tickets from Mumbai to Jaipur on Tuesday 20th Jan, 2015, and for that its taking so much time to give a proper response.

This is very strange to me also to see this type of behavior / response from MakeMyTrip, and I have now very much frustrated with this behavior.

Till now I have called for 10 times on customer care number but every time I get a single answer that the issue would be resolved in next 48 hours BUT I did not get any response call.

Its been so frustrating. I am definitely going to take some legal action.

Reference: **************

Regards,
Manoj
*******153

We have booked an over villa beach resort in Saii Lagoon Curio Collection by Hilton Maldives from MakeMyTrip website as we thought it was the best deal given by MakeMyTrip than other website. We got confirmation mail from MakeMyTrip that king size over beach villa confirmed. As we got the confirmation from MakeMyTrip we have planned our trip and we have booked international flight tickets. But one week before the trip we recieved call from MakeMyTrip there was a room mapping issue cancel your booking and rebook it again. Then we got doubt and cross checked with hotel they confirmed that king size room near to beach not over water villa is confirmed by your travel agent. We were shocked very angry and very upset with MakeMyTrip... For that actual price we were getting only beach villa not over water beach villa. Because of MakeMyTrip negligence we lost nearly 50k rs to and fro flight ticket charges... MakeMyTrip is just fooling the customers for there benefits. Never believe there deals and get trap in them. They are not even responding properly on the issue..

Worst website
No help from Customer support team
Price are fake and pathetic website
Don't waste your money n time by booking on MAKE MY TRIP... instead donate it.

Agent's doesn't respond, they will keep on repeating the same issue and doesn't refund if it's an international booking. Never book from makemytrip.

Seriously, it cant get any worse than this. You get duped left and right no matter what.
Have you tried booking any flights lately, they will show you some amount lets say Rs3000 for X date, you click on day and now price is Rs4000, well you would think, they have increased in like 2 seconds you were browsing the page, how clumsy. Now get this, start a new page, price for the same date X is again Rs3000.So this is part I of shadyness. Now try going ahead with Rs4000, put in all your details patiently, a pop-up comes on payment page, price have increased by Rs 500, naive fool that you are would think, what the heck, I've got this far tapping my keyboard, price might've gone high. Guess what, open a new page it would still show Rs 3000. Well just try to see what happens now, page gets refreshed, you are going ahead with Rs4500 now, on payment page depending on some god-know-what calculation, there is convenience fee Rs 700!
Are you surprised yet, don't be, they will charge the same when you call them and book.
So now you are paying Rs 5200 for the earlier shown flight of Rs3000. Congratulations, you have been duped successfully.
This has been going on for some time now and its same on Yatra. Why are they robbing us blindly, I don't know but its my hard earned money even 700 of it. What options do you have, buy the current ticket on window I guess. Why isn't there any regulation on flight charges like railway ticket, general and tatkal, end of story? Do we like this sine wave of price, now low, now high. Its nerve wrecking and immoral.

Suggestions are welcome!

Very unpleasant experience with MMT on the UK trip:
1) The tour guide was condescending and looked down upon Indians and women. He kept criticizing women and cracking misogynist jokes. MMT did nothing when 5 women and a couple complant about him.
2) Drinking water was not provided in few hotels and we had to spend as much as 800rs for 200 ml of water.
3) Itinerary was not planned well and we wasted 5-6 hours in the day to travel to the next destination when night time could have been utilized for the same.
4) Tour guide did not give us even 2 minutes to get our lunch/snacks packed and was in a hurry to just finish the itinerary for the day. We kept feeling hungry because of this attitude.We couldn't try local icecream or drinks due to hurry. On the top of that the tour guide was super rude even with the elderly couple.
5) No important information was conveyed to us, for instance most places in London don't accept cash, the weather required us to bring warm clothes. A whatsapp group was created just one day before the trip anfld nothing important was conveyed. Only tour guide was allowed to paste breakfast timing and itinerary start time in the group. Any other query that we pasted in the grouo was immediately deleted leaving us confused.

I have booked my flight ticket through Goa to Imphal recently, there was small problem in the name, while booking the ticket there was technical problem, for name alteration I called MMT Care, they replied, its not possible to change the name, they suggested me to cancel the booking, While canceling the booking I have visited the cancellation policy & fare rules, as per the fare rules, they have mention my cancellation charge Rs. 2300/-
But after cancellation I have got only few amount instead of 9000, when I called customer care they always playing with the customers, once connect & they tell us to hold the line then they will not revert 1/2 an hour I have stay on hold there is no any response again they have disconnected the call I have 3 hour time to talk the executives. But they are unable to solve my problem. So This type of Faurd & Cheating activities needs to stop completely, Concern department needs to take action against makemytrip (faurd & Cheater) Company.

Who says Company's like Make My Trip is reputed and authentic where they have no concerns for there clients specially in this pandemic time where every individual is concerned about the hard earn income and these MMT people are doing every possible thing to keep clients money to harass them.

We have been chasing them from past 60 days when Refund was committed by Airlines and MMT team to be processed in 7-10 days maximum, but no updates on the same yet, even after continuous follow ups we get to see no results so far, just their fake commitments and false promises is been heard continuously.

It's not the first time they are troubling their customers, earlier also there has been many such cases, they are defaming the name of Travel Agency by giving wrong info, false promises due to which clients have to suffer later on along with reputation of Such agencies also getting spoiled due to MMT's fault.

Not to be trusted for any bookings And perhaps called as biggest fraud /losers/cheaters.

It's nearly 4 to 5 days and I have not got my refund it's sad no one should book a ticket from make my trip

Booked thru MMT for Himachal tour of 7 nights and cab. Paid 60k for hotels above 3 stars. Given hotel Heritage village resort@ Manali. Actuaaly the hotel is 18km before Manali. Also allotted Hotel Siddharth@ Shimla, a two star hotel. When I saw Tarriff plan of hotel Siddharth, I was shocked. The room allotted me was of Rs. 2600 per day. They charged 17k for cab. And more than 6k per day for rooms. And allotted me a room of 2600.

I have made over 5 domestic trips within a year, it was all fine until my recent trip. When it comes to rescheduling/ cancellation/ refund MMT is a big fraud. I booked flight tickets for 3 passengers from bombay to candigarh & vice versa for Rs. *******. It was booked by one of the MMT agent, on a wrong date, when i asked to reschedule they put the blame completely on me. And when i asked for cancellation i had to pay a penalty of Rs. ******* including for both airlines and MMT, after a long fight. And under the name of refund i just received Rs. 2000 in my bank acc and Rs. 1000 in MMT wallet, which i dont understand for what $#*! reason they did this. Later they gave me an emergency booking of flights, with almost double rates, since i had no option bcoz hardly few days were left for travel. Still struggling to get refund but with no response. I have to bare a loss of almost Rs. ******* in a single day for penalty and paid high rates for flights just bcoz of MMT and even the BULL$#*! INDIGO AIRLINE. They are a complete fraud, eating up innocent people's money. Enough of your BLACK BUSINESS now MMT, now your KARMA WILL F*** U.

I am regulerly traveling thro MMT I traveled Grand Europe Scandivian country recently traveled to Goa Excellent service by mmt Mrs Vandana mmt manager Pune office very co operative best hotel given by her good team work by MMT staff

Planning a marriage /function in Golden Tulip Chattarpur. Things that come free with booking
1)You are a bakra for them after booking.
2) Extra charges equivalent in dollars for indian rupees u considered basics part of the package e. G fans in the pooja area
3) Delays- The whole function spoilt. Our reception on 17th april-16 could not be held. Because bride fainted for A/C not functioning and 3 hours not an ant moved!. Lakhs wasted. If this is not enough
4) The bar service less said the better
5) The music The DJ even school kids can do better
6)The menu items halved, and that too not served. People left asking and the waiters moving across the multiple venues -with empty plates. No supervisor nothing
7) The plate charges double even when guests leave earlier without taking food. Plates counted doubled. No deductions for messy plates, extras a standard practice in other Golden Tulip franchisee
8)- After spending lakhs, you r under house arrest till you settle extras a few thousands even when staying in their hotel fully paid for two extra days beyond the function
9) Loss of valuables, jewellery in a flash from the dressing room under camera -while the function is on

Even if after reading this you want to choose it like the normal dillians choosing kejriwal on promises or this will not happen to you. Good Luck