Ordered Levi's, arrived and quality fairly good, except when you compare to genuine product, clearly knock offs, wouldn't use this site ever again, claim to be the genuine products but they are not
Only recently found this site, already purchased several items including t shirts, boots and tracksuit bottoms. All good quality, arrived quickly and competitively priced. Now my go to shop...
All in all MandM is by far my favourite online clothing store to buy from. Always have special offers, fast delivery and very cheap compared to other stores. Highly recommended.
This site sucks. The only reason I'm here is because I had to fill out some stupid questionnaire before I could check out. Please remove me from your email.
I was due a delivery last week. When I got home from work there was a not in my letterbox to say that the parcel had been left behind the bin.
I emailed CS immediately sending them the note. After several emails back and forth and an 'investigation' with the couriers (who admitted they had left the parcel outside) I was supposed to be sent a letter of denial within 24 hours. That was 2 days ago. It's now Sunday so I will imagine it will be next week at this stage.
This is getting to be an absolute joke now. I have spent thousands on your website over the years and never had an issue but this has put me off purchasing again.
A few weeks before Christmas and I'm down over €100 and nothing to show for it! My purchase was from you and not DPD. You hired them to deliver the goods so your issue is with them.
I should have been issued with a refund as soon as you got the delivery note that was left in my letter box stating that the driver left it behind a bin (on a public road!) I'm fuming.
Never received refund for items I returned. I raised with their customer service centre, but got blunt reply with no help whatsoever. Totally annoying experience. Stay away!
I have ordered from m and m numerous times now
Never a problem returns are simple and they are very quick to refund
Taking advantage of the 9.99 all year delivery is a no brainer for me
Sent order back worth £100. Only refunded me £74. Will not be using these again no way of contacting by phone - disgusting epecially in a cost of living crisis
I brought lots of shoes from m and m direct.i am always happy there product.return is very easy.helpfull customer service.
I ordered 2 jackets and they are both fake, you can see by the labels and the quality off them don't use as $#*! items, you can see there not genuine, and the rip in hood that I fixed myself
Overview
MandM Direct has a rating of 1.7 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MandM Direct most frequently mention customer service and next day. MandM Direct ranks 793rd among Men's Clothing sites.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members