How would you rate Match?
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Florida
1 review
5 helpful votes
Follow robin h.
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They don't care about you. They lure you in with a promotional price and then auto renew with your credit card at a higher amount - much higher! But that's not the worst...

Ladies, there are scammers who are preying on women and try to get you to trust them and then they want money. Especially if you are a little older. Usually they are widows with a high income and a nice picture - but it's not real. They will put off meeting with you (in my case, boo hoo i'm a widow and haven't dated in 8 years and I need to get to know someone first) and then worm their way into your psyche with texts every morning and phone calls at night and words like I just want to love someone again... and then guess what they want. Money!

So I called match to report the guy and to see if they will do something since I never renewed they did but automatically but nope - they don't care - they've got ya. IMHO - try ANY other dating site but this. It's gross.

Date of experience: April 1, 2016
Indiana
4 reviews
23 helpful votes
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I had nothing but bad, I think its has bots sending me emails, I joined and paying member. Never had a email past the first email. If they are real ladies there, they are just as unfriendly as anywhere else online, I missed the scammers at least they are someone to talk to. Match also limits who I could match up with Useless website because of the ladies on it, so stuck up or what ever they are, I guess games, look good to make us guys want them and all they are are a tease...

Date of experience: June 15, 2011
California
2 reviews
20 helpful votes
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This company preys on vulnerable people and is awful. I created an account, spent time on my profile, and started to exchange messages with matches. The next day, I tried to log in and my account was blocked. I called customer service and was told they could not give me any information but had to "escalate" the matter. Two days later, I got an email from Match.com saying my account had been terminated, that they could not tell me why, and that they could not disclose any information without a court order. I called customer service again and got the same answer. Meanwhile, there are people who I actually thought I might like to meet (the whole point of the site) who I suddenly am blocked from meeting with. I reviewed the terms of service and I didn't violate any of them; I've passed multiple federal background checks for employment. Since they won't disclose any information about my account, I can't even find out why I was terminated or attempt to fix it. Avoid this company.

Date of experience: May 30, 2017
5 reviews
18 helpful votes
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No luck
September 25, 2015

Now, I have tried this site 2 rounds for a total of a year. They need to give you a heads up when you are about to auto-renew and spend $$$ but they don't. So keep an eye and put on your calendar so you can cancel before they take money from your account. With that said, I am an attractive, professional and haven't found many matches when I searched. Even the daily matches the send you - there are 11 and 3+ have no pictures. They need to hone their filters for a better user experience.

Date of experience: September 25, 2015
GB
2 reviews
2 helpful votes
Follow H R.
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They run scams to get you to sign up. I tried a free trial and had lots of messages then when I paid for a subscription I barely received any emails so seems like they gave extra exposure just to reel me in. The site is expensive and I met a real weirdo on it and complained to match.com who say they will look out for you if anything like this happens but they never responded when I reported the guy so it's all just lies.

Date of experience: August 29, 2013
California
1 review
1 helpful vote
Follow Jules B.
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Everyone is complaining about you for your systems. I signed up for Match.com with their 6 month guarantee. After 6 months they kept charging my credit card. And you didn't send an email to inform that you get money from my account.

Date of experience: November 24, 2017
Texas
1 review
3 helpful votes
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No picture matches
August 22, 2016

For the past few weeks, my daily matches contain 3 profiles with pictures and 9 without. What is going on with the no pictures. I clearly state I don't want to see anyone without pics but that's all I'm getting. Didn't used to be like this.

Date of experience: August 22, 2016
Florida
1 review
8 helpful votes
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The scam artist I met on this site after only three days, was a very negative experience he wanted $20,000 USD. But the worst is that Match.com could care less. He actually is entitle to more privacy than I am. And a refund is out of the question. I will never go back!

Date of experience: September 23, 2015
Texas
3 reviews
8 helpful votes
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Been in and out from this website for about 2 years. In over 2 years, I am still seeing the same guy profiles there.
Some of them are real, some others... I am not quite sure. Some of them never responded.
NONE of them was even looking for relationships, just to hook up. If you are looking for that as well, this is the place for you. For a monthly fee, you can at least try. Beware of old pictures, men who lie about their age, kids and pretty much everything else, men who will get upset if you don´t... well, you know, on the first date...
After I realized that 99% of them were playing games, I decided to start writing a blog about it and put them notes.
Even when none of them are really worth keeping, I am pretty sure more than one lady has been upset, sad, disappointed and even angry at some of them.
We should start a forum and share experiences. It could be loads of fun.
Nope, this is not a serious place if you are looking for the real deal.

Date of experience: April 22, 2018
Arizona
1 review
9 helpful votes
Follow William R.
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I agree Match is a scam.
October 22, 2019

I signed up for 1 year subscription. Wanted to cancel about 6 months into as very disappointed in site. I was told (by computer) that there would be no cancellation until renewal in another 6 months. Quit looking at site as very few results from my emails to women. Site kept asking if I wanted to "make sure she reads your messages".
Just wanted more money from me.
At my cancellation date I received notice from my PayPal account another year subscription had been paid. I entered a dispute with Match thru PayPal and it was denied, even with my copy of their notice it would be cancelled on that date. Yes, I should have cancelled my credit card with PayPal. I have now, Match will not respond to my email
Protest. Match has no integrity!

Date of experience: October 22, 2019

Overview

Match has a rating of 1.2 stars from 1,213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 652nd among Dating sites.

service
211
value
222
shipping
36
returns
56
quality
214
+48