Match

The site's customer service and billing department is Horrible, in the process of trying to cancel my membership due to a busy work schedule, I received a confirmation of cancellation on 8/21. The next month I was billed again. Seeing the charge and not understanding why I went to the customer service help. The person (Grace. T) who was supposed to help said in the beginning of the conversation they did not see any request to cancel. After finding the email and confirming that I have the proof, she said she THEN found my request to cancel but yet somehow the next day it reactivated. Given I have no email confirming that, and the possibility that she missed something, as stated with NOT SEEING my cancel request. I find very little trust and honesty in this service. Worst customer service I have ever received.

The worst in unethical internet business practices and customer service I have experienced from a US business in years --- Horrendous Internet robbery. I signed up expecting the Match.com I knew from years ago, and boy have things changed. Essential features that used to be included in the original subscription are now available only as additional expense. And when it wasn't the old Match I knew and respected, they refused to refund any portion of the steep fee I had paid. Though I was polite, professional, direct and clear in my requests, customer service actually hung up on me. They don't aim to keep customers or to let them leave still respecting the business. Match.com practices BAD BREAKUP habits.

This is another American dating scam. The website created just beleive is stealing heard earned money of its users. They do hell lot of ads to get traffic. Once u user sign-up they just bill them illegally till the time he don't complains.

Absolute thief. Very bad user interface. Chance of getting match is next to non...

I've been dating online for a long time now. Basically, you get what you put in! Match ain't a bad dating site and works just fine if you invest time in a decent profile. It has more members than any other dating site, at lest as far as I know. So you should be fine using it. Possible you are not lucky on it, in that case check out Yamvoo or Tinder. Also worth trying IMO.

Like many others who have been "swindled" out of their money and posted on this site, I too was a victim of Match.com's unfair and deceptive business practices. They "refresh" the website and don't retain user settings, including auto-pay settings. I chose to not auto-renew and there was a convenient refresh the week of subscription running out, and my card was charged anyways.

When I called the same day they took my money anyways they refused to refund my money. It's like getting sucked into a creepy cult that siphons your money and won't let go. I feel harassed and victimized.

I've filed a complaint with the Texas BBB, and also challenged this charge with my bank.

Terrible. I did not meet a single interesting person - had much better luck with the free websites. What I found most frustrating is that when you sign up for a limited duration (ie months) they auto bill you for the next 3 months! I callled just a few days later and they would not refund it even though i had no interest in wasting another 3 months on their crappy website.

Match is a complete ripoff. The app pays zero attention to your preferences. And I "upgraded" to Private Mode so only my likes would see me. It keeps me permanently in Private Mode, i. E. NO one sees my profile including my likes. Emailed support, took them 2 weeks to reply and they completely ignored this app defect. Messaged then a 2nd time and never heard back. Complete waste of money.

So very strange the day you decide to leave Match.com site, surprisingly you tend to get thrice the number of Likes and messages, coupled with a 50% discount to return back to their site. How low and deceitful taking advantage of customers. While being a member this was never the case, I'd get 1 or 2 likes/messages a fortnight, in less than 2 weeks of unsubscribing with Match.com I've received 6 likes and couple messages. This is not just my opinion but several colleagues of mine that received the same response.

Buyer beware when they wave that 6 month guarantee on you. Not only do you end up paying for an extra 6 months but then they cancel you after you pay. Don't bother trying to report them to BBB, they must have bought them off but also your credit card company will be fed a line of baloney and you'll be forced to pay for something that you can't even log onto. Run!

Match.com... sounds like it might work... not so much. First of all you're lookin'
For a miracle. They left with Jesus. There are lots of women here, it's just that the cougars and the "would be showgirls" are over the top. Sexy pictures with the shot down their top... or up their butt... please... and then the unfortunate ones that all use the company's opening lines... or the single shot picture profiles of people that have no idea on how to appear like they want to be attractive. You have a better shot at a bar with a smiling face or a grocery store check out line. You both know what's up and if attraction is in place. Match seems like an interview... and that stinks... Let's keep it real and in the moment. Friends... Match.com is a waste of time and money. Good luck at the bar!

The matct.com customer support is terrible. After two emails, they sent the letter that they are not going respond to the request anymore. The problem was not solved. Also, the website has a huge amount of bugs, can be hacked easily. Very disappointed with match.com service.

Had a woman use this site i paid good money to be on to do advertising for a company to gain revenue i reported her and was banned. I used match long ago almost married from it a Midwestern woman but after a 15 hr day showed up to my place and she had a man in her car asked you are off work early. This site like all the rest are a joke go over seas for someone decent and get a prenup.

I've had such great success on match.com that I wrote a book about how to succeed with online dating. It's true, some people lie, but that's not Match. Coms fault. I met several fantastic, wonderful and beautiful women on Match. I'm with a sweetheart I met over 2 years ago and never would have met her without Match. Com
Have fun, be safe and be honest in your profile and with your photos.
Neil Wood

I've been on this site for all of 4 days now, the "women" who do contact me are all either 3+ states away, using false photos, or don't even have a profile. For s#its and giggles the first few I played along with (having a background in Cyber Crimes it was really easy to find the reality behind it all).

I suppose the only person I have to be upset with about a waste of money on this hack of a site is myself. Typically I do extensive research before signing up for ANYTHING on line. Chalk it up to a "teachable moment". I just despise the bar scene, I don't do clubs and I simply don't have the social circle at this point in my life to meet women through friends. Ahh well, hope this can be of use for someone else before they get scammed.

They simply do not care about members. They chat module on their site does not work on a consistent basis. And this is a shame because why would you be on a site for if you cannot chat with other members. It seems to me they more interested in making money rather than investing in new servers to improve their service.

I am a widow and this was my 1st stab at dating after a 45 year marriage. I got a lot of responses. The bad? I did fall for a man, we corresponded quite some time and it was lovely, however I learned this man left Match some time ago and someone else was using his profile. A red flag went up when he wanted to know if I owned my home. I reported to Match, they checked and let me know I was correct it was a fake profile and they apologized. I wasn't even on a year, maybe 3 months, and I began dating a very nice man. I had an open mind, this man was certainly not Brad Pitt certainly not Mr. Universe, but one of the kindest people I've ever met. One year passed and we are moving in together and talking marriage. I'm 71 years old. So, my good life continues. I'm so glad my daughter kept nagging me to give it a try. I wish you all love, You are never too old.

Did not refund any of my money after signing up for a 3 month subscription when I was on for a little over a week. They would not even change the subscription to a one time monthly charge which i thought was unreasonable, anyway the girls on this site in my opinion are very very particular so just a heads up.

This is actually a dangerous site. It's filled with scam artists and fake profiles. I complained multiple times, but they don't seem to do anything to clean things up. The quality of matches is extremely low and the majority weren't even in the US as they claimed. If there was ever a site ripe for a court required shutdown, this is it.

My biggest complaint would be the impersonal nature of Match. It is much simpler to just walk up to someone and introduce yourself. The power shift definitely favors women in that I've found most of them are chicken $#*!s and would freeze the moment a face to face conversation occurs. Also, there is lots of catfishing by active users.

Match. Com is a total waste of time and money. I paid for a year, attempted to get a refund after 5 days and was treated so rudely. I met one guy I thought was nice and the rest needed long term medical help for their assorted disorders! Don't waste your time or money.

This is a OK site to join only problem is that it is real hard to cancel your membership with them and they will keep billing you. Other than that the site has a good mixture of of people looking for serious relationship.

This is a follow up review. Match is a scammers paradise. Still get lots of likes views favorites. From contacts with a picture of a pretty young woman. 20 minutes or so later. Their profile is gone. Then there is still the hits you get. Views likes favs. You look at the profile. It says not active in 3 weeks. How can someone view your profile. With out being active in the site. Match generated those responses. To try to make you think your getting some where. Then all the hits from none paying members. They have contact info there. Everyone is a scammer. I have been doing an experiment. 60+ in a row. Asked for an iTunes card. The amount of fake hits I get from scammers is slowing down. I must have turned most of them down. For give cash. It's always more active on the weekends. But this site is a scam. Run by scammers. DO NOT JOIN.

I don't have a problem with this site because I can't get a date. I can't really blame people for their tastes. I can do just as bad off line. A problem I have is that it isn't properly set to find people in my area. I put my zip code and it shows me more people in a different state than in my own. When I'm in a different area, it tries to find me matches based on that area, but still too far from where I'm looking for.
A lot of people told me it is worth trying out. I'm nearly 6 months in, and still no match. Again, I can blame others for their tastes, but the site can do better at matching me with more people closer to my area.