How would you rate Match?
grey star
grey star
grey star
grey star
grey star
California
1 review
3 helpful votes
Follow Danielle O.
Unfollow Danielle O.
Send Message
Share Review
Report Review

For me, Match has been a BAD experience. I believe Match fails to take proper care of its members. I feel as though I have been dismissed by most of the customer care representatives. Plus, I have had numerous encounters with sketchy guys that, in my opinion, have not been adequately screened. Unfortunately for me I am stuck with this subscription for an entire year because I inadvertently opened two accounts. Match blocked me for using one account. I emailed them and got no response. I called and asked them to refund the one they blocked me from using but they refused. I am so angry! I even sent the CEO a letter regarding this matter and I have yet to hear back.

Whatever you do, don't do match.com. It's a huge waste of money and time.

Date of experience: April 6, 2016
New York
1 review
6 helpful votes
Follow julie g.
Unfollow julie g.
Send Message
Share Review
Report Review

Bait n switch!
February 5, 2015

Bait n switch! Out 120.00!

Selected the one month 35.99 option. The price showed in the right upper box and i entered my card info. The site charged me 120.00 for six month service and ALL the extra services! I called less than 24 hours later, got a rude lady over seas and told me she could not give any refund what so ever. This site is no longer in the us but farmed over seas. You will not get a refund and they will switch your selected one month membership to their default 6 month and you will get no where calling them. And ive been a member of this site off and on for NINE years. I no longer trust this company

Date of experience: February 5, 2015
North Carolina
1 review
38 helpful votes
Follow Betsy S.
Unfollow Betsy S.
Send Message
Share Review
Report Review

I Joined Match, com for three months last winter. About 80% of the profiles I contacted were old, long- abandoned profiles. Only about 20% of profiles in my age group were real. After three months I realized that Match had nothing to offer me. I checked and double-checked with them by phone to make sure my credit card would not be charged for another three months. It was not. That's the only good thing I have to say about Match. My advice is not to waste your money.

Date of experience: August 22, 2020
Georgia
1 review
6 helpful votes
Follow Marsha S.
Unfollow Marsha S.
Send Message
Share Review
Report Review

Match Mixers Suck
May 31, 2015

Do not attend any of the Match Mixers. They are a scam, over priced and never give refunds once they get your money.

I am so angry at the misrepresentation and have written to Match three times only to be told they never give refunds.

Also, I am not impressed with the contact. The pictures are of handsome men that look younger than their years but all either live long distance or to not follow through with a meeting.

This site truly is a rip off!

Date of experience: May 31, 2015
Virginia
1 review
4 helpful votes
Follow Kerri Ann L.
Unfollow Kerri Ann L.
Send Message
Share Review
Report Review

Match. Com
January 22, 2023

I should have just set my $108.00 on fire! What a joke. Don't waist your money. They do get rid of scammers quickly. The dating pool is small. Also anything you get with your premium subscription is just ONE a month. I'll never get my money back from these cons!

Date of experience: January 22, 2023
GB
1 review
1 helpful vote
Follow busty n.
Unfollow busty n.
Send Message
Share Review
Report Review

I am a woman over 40, okay looking, 3 reasonably nice pictures, professional - horrified that Match.com don't IP ban some of the most dishonest profiles of all time - I am too scared to even try the site again. Guys saying they want a friend, partner, someone they can relate to etc - lots of nice emails then bam - come over to my home or I can come to yours I don't waste my time dating. It's just very upsetting when using a dating site.

Date of experience: February 1, 2014
New York
3 reviews
4 helpful votes
Follow Allan G.
Unfollow Allan G.
Send Message
Share Review
Report Review

I was matched with people out of area age wise and ethnicity that I asked for plus when I cancelled my subscription I told them to take down my profile and photos
I keep getting emails from them saying these are our matches for you and people are looking at your profile and photos. What after you sent me an an email that you took my profile and photos down. That is what I call false advertising no wonder I never heard back from some of people I messaged they are no longer members. Their customer support stinks and is very robotic they do not look into any issues you have with this dating site. They could not match up a cigarette to a match if they tried
Their computer matching system needs to be revamped

Date of experience: October 12, 2021
Georgia
1 review
9 helpful votes
Follow renee r.
Unfollow renee r.
Send Message
Share Review
Report Review

Match.com
October 5, 2019

They are scammers... BEWARE.
They create fake profiles to make it seem as if you had more likes ( shown below) you can tell because you can't access them. And there place towards the bottom ( because they don't expect anyone to delete their likes like I did). Second, they don't tell you that even if your a paid subscriber, those who doesn't have a paid subscription still can't see your message, even if you pay for free email another paid options they offer. So, your stuck with a paid prescription. With fake profiles and non paid members... they just use you to allure more paid members... FAKE... they're Scammers

Date of experience: October 5, 2019
GB
1 review
2 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

Pleased to report ive had a few dates on this site (and also on wejustfit.com in fairness) & that's all I can ask for, the chance to meet people online that I want to meet in person. Now I've found the sites that work for me I'm feeling positive about online dating again, like when I signed up originally. Good times:-)

Date of experience: June 29, 2018
Canada
1 review
9 helpful votes
Follow Justin B.
Unfollow Justin B.
Send Message
Share Review
Report Review

Cheats and Lies
January 6, 2017

Reading other reviews I notice a lot complaining about scammers, I never encountered this but what I did encounter was a slew of fake profiles with no pictures and similar if not identical profiles.

Before I subscribed it said that 11 people were interested. So I thought GREAT and subscribed to see, after the subscription it told me that 11 people viewed my profile and did nothing else to actually show interest...

The Daily Matches for me dried up in little over a week and even with the fairly large subscription fee most features were still locked behind even more pay walls.

Overall obviously just a money scam to prey on those of us trying to find someone.

Date of experience: January 6, 2017

Overview

Match has a rating of 1.2 stars from 1,213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 652nd among Dating sites.

service
211
value
222
shipping
36
returns
56
quality
214
+48