I joined and sent out emails to well over 100 women over a 6 month period. Maybe 2-3 actually responded. The big problem is they allow people to create profiles without subscribing, so the majority of people I was emailing probably weren't subscribed so they couldn't read my message or respond. There's no way of knowing if they are subscribed or not, so its a crap shoot. Match offered me a deal saying that if I didn't meet anyone within that 6 months, my next 6 months would be free. That was a huge lie. They charged me again, and said I didn't meet the requirements for the free 6 months. This is a huge scam.
I joined with a link to a 3 day trial. By the second day I had already been contacted by 5 fake profiles. I tried to end the trial and found out that MATCH. COM, had redirected my sign up and I had purchased an actual membership without my knowledge. No refunds, no one cares if you are scammed. STAY AWAY, use a different dating site.
I tried match a few different times and never had any luck. Well I decided to try again and I have not gotten one email at all, and when I like and email any of the matches they send me each day I NEVER get a response, all I see is that they read it. There has been proof that most of the profiles are fake and not real people. It is ridiculous what they are doing. I have emailed CS a bunch of times to complain but have yet to get a response. Also don't bother complaining on their facebook page because that is full of people that are wicked desperate and they will comment on your complaint telling you to contact them and they are looking for serious love! DON'T DO MATCH not worth the time or money!
The matches in Match aren't really helpful! Just very disappointed and frustrated with the experiences on Match.com. Watch for their policy on the Auto Renewal. If you forgot to make sure the auto renewal is off and once you got auto renewed, they can't refund you the full amount and you'd be charged for over $50 dollars for a month if you cancelled after the auto renewal... It's just frustrating with the whole experience using Match.com except you do can talk to representatives for real costumer services.
NoStringsAttaxhed.com --I cant believe another site ranked NoStringsAttached.com in the top three sites. The free membership is nothing more than you giving them your info to boost their active member numbers. Heres the meat and potatoes, you cant send or answer messages, you cant view member profiles (to see when they were last active) you cant view member photos, you cant see who viewed your profile! WTF!?! This site has more rules than daycare! Save your money and head over to Gleeden.com which is my next review!
Their customer service is terrible. Half of them don't speak English and half of them say please and thank you a hundred times and never actually answer your question. When you tell them your issues with their site they answer you have only 5 pictures why don't you try adding 21 more. When you ask for a refund they answer we will turn the auto renew off. Moron the auto renew shouldn't even be on!
A huge waste of time! About 30% to 50% of the profiles that are posted on Match are not active. They want you to think that there are substantially more people on the site than there really are. Also, there a numerous fraudulent profiles and Match does vertually nothing to weed these out. Overall, a BIG waste of time and money!
Continue to be charged for a cancelled subscription. Try and find a contact number, good luck. When you sign up they hold your credit card number and will continue to auto renew even after you cancell.
This company is an absolute scam. If you value your money, do not utilize this service. I, among many others, was charged the auto renewal fee of 119 equaling 171 Canadian dollars. I have barely used this service because of the fake profiles and scammers. I was charged on December 30th, did not receive an email to notify me of this (as this is their policy in order to swindle it by you). I received my VISA statement January 6h with this charge.
I called hoping for some help as I lost my job earlier this year and can't pay the fee. I was told that I could have refunded the day before or after the charge. Without the email. How am I supposed to know? They were rude, and in compassionate. They are down to the bottom dollar and don't care about the customer.
Please do yourself a favour and do the research from this thread alone. You will be swindled out of your money through auto renewals and charged even after you cancel
They automatically renew you. I canceled my subscription dand deleted the app. I did not use my account in 3 weeks before the renewal date. I was still renewed. Customer service does not listen all they want is there money. PLEASE take my advise don't use it.
I never met anyone who wasn't a creep. Most of the people on match are using someone else's profile and are not even real. They do not even check to see if people are real. I cancelled and they kept charging me for over a year. I was dealing with some serious health issues and was not paying attention to my credit card bills as all my bills were on autopay. When I called them they would only refund the last 2 payments. They said they could tell I hadn't been using it since I cancelled but would not refund the rest of my money. Match really sucks!
Disgusting and despicable site. They make multi-million profit on scamming people and milking them for money. They are thieves. Fake profiles, fake likes and messages - they just want to entice you to pay, but then nothing happens, no more messages. Big shout out to people: stop being fooled by Tinder, they are money grabbers! They just make you go round and round in circles wasting your precious time and money. This site just doesn't work and gives zero results. The only result is some money out of your pocket down the drain.
I didn't even complete my profile - determined that Match.com just sends me anything they think I might like. And after one day - I opted OUT of any emails and deleted my profile. Yet they still keep sending me crap. And I mean CRAP - complete SPAM from out of area. No NO NO!
This site is a complete fraud. Most of the profiles do not even exist. None of the messages get through to the subscriber. DO NOT JOIN! Absolute garbage. I intend to contact a lawyer to start a class action against them to expose their fraudulant scheme!
Iam on three dating sites match pof and free facebook...no action at all on match plenty on facebook...any thing you accidently touch on matches website is a new charge,something will say are you interested in so an so then you click to view it and youve already bought it what a load of decietful crap it is possible to have it changed i think if you find the right email...this happened twice I feel ripped off. William funk
6 separate times I received emails from Match indicating I had a message, when I followed the link there was nothing there. Numerous calls to customer services, only to learn they really had no idea, but assumed it was fake profiles. No helpful. Today I received another email, nothing there. Contacted CS, and they sent me to a website that wanted my credit card information to CHARGE ME to fix the situation, WTH.
I got a Groupon deal to try them for a month for $15.00, which is the only reason I signed up at the time. Knowing I would not be able to afford the $45.00 for the next month, I canceled my account about 3 weeks before the renewal so that I would not be charged. However, they charged my card and when I tried to dispute it they would not work with me. I had that money earmarked for prescriptions I needed, which due to a glitch on their end, I was not able to get. In the month I was with them, I did not get one response. On other "FREE" websites, I get lots of matches. They advertise how great they are and how free they are, but it is all bull.
I called them saying i got a offer for %74 off they told me the offer was from a site they dont deal with. The site is a scam all it is a joke same people on match. Are on pof.com
match.com said they offer %25 off hahah what a joke charge you $150 plus tax they aren't a ny based company i dont know how they charging tax.
Someone will sue them sooner or later again go to any other site but match
I have been on and off Match.com for years. Years ago match.com was a fairly good site and I had met some nice people. Today it seems its only goal is to gouge customers for as much money as possible while customer service is practically nonexistant. Now they have no phone support. The new messaging system between members is horrible and it is very difficult to even find out where your messages are many times. It is also difficult to go back and monitor previous conversations with other members. After 30 days the messages go into some sort of wierd archive. They also now use some wierd ambiguous system for labeling their features. Again, their messaging system is horrible and the site has really gone downhill. They really need to find a decent web designer. I cancelled my membership.
Recently I understood that I'm too lone person. I have no friends almost, just couple of such ones and anyway we meet each other not so often as I want to. So, I have decided to apply to specialized service where I could find a soulmate, a person who I can chat day n night and I will be interested in this conversation. I applied here because it seemed to me that it's quite a huge dating platform where all people can find theri soulmates. Fortunately, everything was okay I found a soulmate and now we're chating all day long. Soo, I guess we will meet. Thanks to this paltform.
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
Match.com exhibits a polarized reputation among its users, with significant concerns overshadowing its strengths. Positive feedback highlights the site's potential for connecting users, particularly for younger demographics, and its broad user base. However, a predominant sentiment reflects dissatisfaction with customer service, marked by unresponsive support, unjust account terminations, and perceived deceptive practices regarding subscription fees. Many users report frustrations over a lack of transparency and the prevalence of fake profiles, leading to a sense of mistrust. Overall, while Match.com offers opportunities for connections, its customer service and business practices warrant serious scrutiny.
This summary is generated by AI, based on text from customer reviews