Match

After paying for the 3month membership I was unable to access my account. Prior to being a paid member I could access my account without verification of my phone number and view my account, after taking my money I now I have to verify my phone number which the match. Com says it is unable to do. So after paying for a 3 month subscription I am now unable to access my account. Customer service is a joke! DONT WASTE YOUR TIME AND MONEY ON THIS SCAM SITE!

Used match on and off for last 10 years. It was always good, but recent experience bad. Many profiles are now either fake or stuck behind a non subscription pay wall so can't interact with you. Had zero dates this time on Match and wouldnt.recommend or use again. I think maybe people aren't using dating apps anymore.

I signed up for the platinum plan and a month later while paying bills I found a charge from match for $209.94. I contacted match customer service, and they told me I had upgraded to their diamond plan, I told them I had not upgraded and wanted a refund for the $209.94. This is now two and a half months later and I'm still getting the run a round and no refund, they have told me 3X that they had issued a refund but that's not true, I haven't received a penny.

Unfortunately, the only purchase on my account is for a diamond plan

My verdict after 6 months of using Match is: it's a total and outrageous scam. Bots and fakes and scammers - their task is to make you pay. If you can afford a paid dating site - use J7Match.com
It's an old and honest site with great reputation, you see what you pay for, their women are beautiful inside and out, all of them are real, you can see them and check up on all of them, they don't ask you for gifts or money and they are actually pursuing a real relationship. Match is a con company: you get instant likes and messages, but you can't see who writes you (most likely it's a bot, using hot photos of porn stars to seduce you) and they write you a misleading one-line nonsense.

You may as well take your money and light a match to it! No pun intended. Horrible customer service. Do not explain anything to you, such as why you are being blocked/banned ( which I have read many people saying the same on these reviews!) I would recommend no one to sign up with this abomination of a website/service. Rude, incompetent, and horrendous customer service - they are just there to grab your money as most of these sites are!

I'll tell you the top 3 worst. One wanted to sell crypto and download another app to FaceTime, the other wanted to text bomb everyday a lot of bull and the 3rd OMG! He literal told me he passed my photo and I should put another one up because it's not eye catching. I told him I don't won't to catch the wrong attention! He still kept going on about it. All he wanted was to sleep with me! I'm not paying to meet a lot of losers, I can meet them for free. I might need therapy after haha. I blocked the last one and ran!

First off, they say you have 41 Lakes then when you go to look, you have to pay to see them for all, you know you could be looking at pictures of a 59 Chevy or the wreck of the Hesperus another rip off and besides all the women I seen when you browse Wallet built like a little boys they're all twigs under 100 pounds of built like a little boys nothing woman like about the middle wall with divorce soccer moms

Match, "customer service", does not communicate. I was banned from Match due to something that my ex-wife did on their site. I had to investigate this. Match refused to investigate. They claim the right to ban without explanation. Ok Cupid is owned by Match. I was banned on Ok Cupid, as well. I had to contact my bank to have my fees reversed. They'll even try to keep your money.

Match.com used to be a pretty good site. But they are ridiculous now. I recently received 5 emails from 5 different people at Match. All in response to a question I had posed on Match.com They all responded and NO ONE helped. What a joke! All they care about is money. It's such a scam!

Horrible Experience with Match.com – Beware of Unjust Terminations and Zero Customer Service!

I would give Match.com zero stars if I could. I signed up for a paid membership, and within ONE WEEK, my account was abruptly terminated without any explanation whatsoever. No warnings, no no explanation—just suddenly locked out of my account. And to make matters worse, they charged me for the full subscription, but I can't even access my account to cancel it or request a refund!

It's impossible to reach anyone on the phone. I've tried contacting customer service multiple times, and it's like talking to a brick wall. They just take your money and disappear. How can a company that claims to care about its members treat paying customers like this?

Stay far away from Match.com unless you want to throw your money down the drain for absolutely nothing in return! Totally unprofessional and deceptive business practices. Save yourself the frustration and find another dating site that actually values its users.

Recently they decided if you want to see more than 6 people on the search page you have to now pay to see the full list. It wasn't like that earlier this year. It wouldn't be so bad but their lowest price is $50 US and since I live in Canada it's about 60$, you're joking right? I have to pay 60$ just to see the entire list I was able to see earlier this year for free? It used to be a good dating site but now it's just garbage, at least every other site/app I tried they don't say "Oh you want to see the entire list? You have to pay"

I paid 149$ for a membership. When I first accessed the account I saw they used a wealthy physician's account to scam little old ladies with fake likes. Some attractive members are only shown in the highlights and not in search so that you have to pay an additional 3$ a piece to contact them. Hiding those from routine searches is screwing them too.

Yet another dating site that scams its clients. I signed up and paid for a month at the Platinum level. $59.99.
Completed my profile, posted photos and did everything I was supposed to do. Didn't get a SINGLE reply. Messaged
A lot of women, was always respectful and decent in my messages. Not a single reply. Match would tell me "someone likes you!" or "someone looked at your profile!" or something like that. I would message that person and would hear nothing back. So I started getting suspicious and messaged a few women that supposedly looked at my profile and asked them if they did. They all said they did not!
I canceled my membership after that.
So, same as Ashley Madison, DON'T WASTE YOUR TIME, MONEY OR EFFORT!

Any tricks or hacks to get faster help from Match customer service like maybe actually talk to someone?!
I paid the most expensive subscription and can't use any of the services by not being able to get past the phone and account verification screen. I put in several "customer care" trouble forms then waited days to get a response or have to verify myself by answering 5 questions then waited days for a response of it having to be sent to another department so now am guessing I will have to wait for no telling how many days again. Dang! I tried many phone numbers found online and no luck. A chat feature on Facebook didn't work either.

Match gets you to subscribe by sending emails that you have several messages & likes -
When you subscribe, however, you get the message that the site is having technical difficulties or you get a page where the members are all blurred over - I was naive
Enough to contact their customer service chat, which would have been funny, had it not
been so frustrating & insulting! I have a brand new, up to date iPad, so the issue is not
On my end! NO REFUNDS, even though I subscribed 4 hrs. Ago - They're shameless -

March.com charged my credit card with their subscription without my concent. I had canceled the subscription back in June. And now is August. Do not use match.com do not give them your credit card number. There nothing good there only scammers and match. Com is the biggest of them

I forgot my password. I've been trying to reset the password and contacted the help line. I get a message after putting in email and it doesn't proceed to the next step. This site is not official. I didn't pay but regretfully have pics that I want to delete to keep from being used by others. Not a viable site.

I've been dating from the Internet for about 20 years. I've had really lovely relationships and met some wonderful women. As of May 2023, I'm using multiple sites. Match is an antique. The actual connection rate is abysmal. This fossil denies spontaneity. Post a new picture? Wait days for "approval." Edit your profile? Same delay. Once you're on it, it's pimping you constantly for upgrades. I would avoid this site entirely. Once you disconnect they start sending you notice about all the wonderful people you're missing that "liked you." I fell for that, and it was totally disappointing. I think you could do better with Bumble, Tinder and even Facebook dating

I've had success with this site in the past. I've recent renewed my membership and continue to be impressed. I would highly recommend this. And also urge you to stay clear of fake sites such as Ashley Madison and Pure and Elite Singles.