Match

I joined Match.com and Plenty of Fish (POF.com) on the same day. I used the same photos and bio on both sites. I initially used the free version of both sites but had to upgrade on Match.com to see emails (which were free on POF). In the past three months I averaged five responses on POF to every one response on Match. That's right, a 5 to 1 difference! I decided to cancel Match and followed their instructions until the process was completed on their website. However I did not receive an email confirming this but then I wasn't really looking for one not knowing I had to have it. They auto renewed me and when I called regarding this charge the next business day, they refused to refund me my full amount. Instead they said they would give me a "one time courtesy" refund of 30%. This is a total rip-off for a site that charges for what other sites provide for free. Here's something to think about, they pay millions of dollars for all their slick media ads and they are still losing out to other online dating sites. There's a really good reason for this, bad value for the money and extremely poor customer service.

50% of the women on this site either doing a trial and cannot respond to the emails or there membership has expired and they did not remove there profile. Waste of time and expensive

I never met one guy from Chicago several of them went to the left as in spankings calling me mommy GROSS JUST GROSS! I'm older but not old I'm self sufficient but love to be spoiled! I expect to be treated like my dad treated my mom till death did part them a LADY!

Meet several on match everyone was a scammer. What a fool I felt I was liked several very much they are very good at it. Please don't join this site. I am heartbroken after the last episode

The other day I signed up on Match I knew within five minutes that it was I wasted my money I started receiving emails from women half my age from around the country that I totally fake and the women that are there how the same woman that were there a year ago and all the same women that are on Plenty of Fish so do not waste your money the site is a scam I called and asked for refund and they absolutely refused

So they recommended a person. I clicked 'match me' they quickly charged me 2$. Thats when I realized they have kept my credit card info. Ok.
So I am matched with this person, turns out account is not active. Poof its gone!
I message them if the match never happened, why I should pay for a service that never happened?
They suggested I choose more active accounts! I explained that they had suggested the account. Poof customer service person disconnects.

So I message them again

I asked for my credit card info to be removed. Turns out they plan to NEVER delete ANY of my information, including credit card, even after I am gone. Is that even legal I asked? Poof disconnected.

Keep in mind this is after I discovered that the membership has tons of hidden fees. They will match you with people and then you realize that person also has to pay to talk to you, that is, if they are real. People appear and disappear. After I came here I realized they were probably not even real.

Beware of these guys. I have deactivated my renewal but know they will try and charge me again. This is what companies like Match.com do. They are too big, 2$ is too small and the occasional, 'accidental' renewal moves the stock ticker. Avoid!

I became a member of Match after seeing their ads about a zillion times on US TV and finally giving in & joining! Ive been single for 6 months or so now and the only other time i tried online dating was when I signed up to WeJustFit.com, which I really liked and met some super people with. Maybe I'm just lucky cos Match has also turned out to be a pretty great choice also, though maybe not quite to the same standard but still a nice option and its always busy no matter where you run your searches from. At the end of the day you cant go wrong with either of these sites, id say don't risk using something you've not heard anything about and stick with these types to be sure to get the most out of the whole online dating thing whether you just dip in every few months like me or you run your membership constant. The expense is nothing for what you're getting access to (single people who are serious about finding someone to settle down with) and there are worst ways to spend your evenings than speaking to interesting people who are just as fed up as you at being a singleton - thats for sure! Haha! Keep an open mind and try to have fun. Good luck!

If I could give this website 0 stars I would.

This website is f*****g awful. I've never dealt with such bad customer service in my life. They automatically renewed me and charged me 100$ for another 3 Month subscription. (They wouldn't give a stupid refund.) ALSO the person I spoke to barely spoke English and was probably in Timbuktu! I paid for my first three months and the experience was TERRIBLE. They have you put in what you're looking for in a significant other but then they allow ANYONE to contact you, see your profile, like your pictures ETC.

Looking for someone aged between 25-30? Well here are a bunch of creepy 40 and 50 year olds. Like WTF? Never mind all the fake accounts as well. Honestly you're better off with Tinder, you'll probably have more luck on that app. STAY AWAY FROM THIS WEBSITE IF YOU VALUE YOUR SANITY AND YOUR MONEY.

Actually met more people here than anywhere else but, ALL HAD MORE BAGAGE then normal; people, Yeah whats Normal?(im not one to Judge..., just another broken hearts club web site to maybe make you feel better, You can do alot worse, this ones ok

They hide the fact that they will autobill/auto renew (for your benifit), and once you figure it out, its too late. They also refuse to refund unused portions of a subscription

I agree with everyone on here. I signed up for 3 months and gave it a shot. Big scam... no dates... and decided to just let it run out. That part was my fault as I did t come here first to read the reviews. But alas! My subscription didn't run out because they decided I wanted 3 more month and charged my card $68 WITHOUT my permission and renewed it at twice the cost others are paying. Why am I surprised?! Understand this - when a company provides a reputable service they have no need to put unethical business practices in place... like forcing your renewal and stealing your money. I would bet half the profits this company makes is forced renewals combined with their policy that they will NOT EVER refund your money. EVER. They couldn't care less if you had a terrible experience. Or if you wanted to renew it. It's about stealing money and calling yourself a "business" - this company is about as unreputable as they come. POF has a lot of not-so-desirable people on it but at least it can be used for free and it appears all the people are real. Stay away from Match and thank me later!

I believed I have busted Match.com today by accident. Their computer error has 'accidentally' sent me a long list of female who have gotten the same BOGUS/FRAUDULENT message in their inbox as I have gotten by another alias woman trying to set me up with a potential male date. After the list appear then dissapeared on my iPhone screen, Match.com then locked me out of my account completely. If anyone have experience this, PLEASE CONFIRM. I wrote Match the problem I'd experienced. If I don't hear back from them major LEGAL repercussion WILL be swiftly act upon. This is BS and UNEXCEPTABLE!

So, I joined this site thinking it was free, made an account, started poking around and immediately noticed all I can do is "Wink" at people... Pretty lame and I felt like a creeper. They don't even include a messaging service without you having to pay $30 or more, so i got crafty... Myself, refusing to pay for some laymen's website tried to hide my email in a puzzle; a random sentence with letters in caps in the right order to write out my email, hoping what I thought was an automated system wouldn't be able to figure it out... Well, I guess they actually have people reading through everyone's profiles and they don't have a sense of humor... They deleted the paragraph. Then I tried putting it in my username and it didn't get taken down. So, maybe if I had kept the account for more than 24hrs, I may have gotten some emails. But I decided that the site is pathetic and I want no part in that sh*t. Apparently, you can reactivate your account tho. They keep you on file even after you say to DELETE the account. Spooky. I read some horror stories about the site and was glad I didn't succumb to any similar circumstances. Stay the hell away from Match, folks. I did have a bit of fun trying to beat their system tho.

I've tried a ton of free dating apps for a while and toyed with using a paid site to see if the experience would be any better. I registered with Match for free, they'd send regular email matches and I began favouriting them as a free subscriber.

After a couple of months I decided to fork out for a subscription, with the minimum three month commitment. I went to my favourites page to start messaging some people and to my alarm every single one of them wasn't an active user. Obviously Match don't make this clear as a free subscriber. Whether these are genuine former users or fake users Match make up I don't know, but of the active available users were not one was of the calibre I'm interested in dating. Clearly match.com and I have very different values.

Obviously I spoke to customer services the next day. Obviously they flatly refused to refund even part of the $90 I've paid for three months of service I'm not interested in using. Sounds like I'm not the only person who's had this experience. The Better Business Bureau has revoked their accreditation and given the business and F rating because of over 450 unanswered complaints about their billing policies. (Google it: I can't post a link here.)

My advice - search online for a three-day trial offer before you consider giving these people any money. Maybe you'll connect with the people on the site in a way I didn't, but at least you'll know before you hand over any money. Alternatively, get yourself to a bar, start meeting people in real life and spend that $90 you'll have saved on a great night out.

Decided to sign up for a 1 month subscription... which works out cheaper if you go for the 3 or 6 month's plan.
Sadly whilst the subscription gives you the ability to message users, this membership is restricted that the only members that can reply are premium users. Unless the person you want to talk to, upgrades to a subscription like you have or you UPGRADE your current subscription to CONNECT... which will allow all members of the site to respond to your messages. That upgrade itself costs £9.90 a month on top of your current subscription just to send messages...

In all likelihood unless you want to restrict yourself to messaging only premium users and avoid having to pay the upgrade on top of your subscription on the site. You will seriously be limiting your choices. As the majority of users are free non premium users...

So if you go for the 6 month's plan of £9.99 but decide to have the upgrade Connect to allow free members to message you back... it's going to cost you around £19.89 almost the same as a 3 month subscription costs without the Connect upgrade...

It's a con and rip off!

They autorenewed me despite the fact that I canceled the same day. They refused to refund my money because "it's their policy." Totally unresponsive and condescending customer service. AVOID!

I wanted to try this piece of crap site whe I paid for a month subscription they refused to let me use it. NO WAY TO CALL AND TALK TO A PERSON. THIEVES

Signed up for a 6 month membership. Used the service for 2 weeks canceled. No refund of any amount. Customer service said since I made one yes oneemail to another member there is no reimbursement.

Did not find anyone from the site, it is a least a good site. Set up and functionality are good. Found more people looking for casual more than serious, but if that is what you want - Go for it!

I give 10+ on what "SEEMS" like a variety - you get more freebies features on POF, HARMONY, FB
They continuously send daily matches with people who you have NO interest in - when I say BLACK ONL/DIVORCE /SINGLE/NON SMOKING/No LONG DISTANCE/47+, I mean exactly that - why have me MATCHED UP with MEN WHO I HAVE NO INTEREST IN? EVEN POF DON'T EVEN ALLOW PEOPLE to contact you, when you make selection - I got a 6 month subscription, NEVER, NEVER AGAIN.
IF YOUR going go charge, SASTIFY THE CUSTOMER
OTHER POTENTIAL/EXISTING CUSTOMERS
BUYER BEWARE!

Auto renewed without my knowledge, expensive service, then refused my refund when I wasn't using the site. Customer service weren't just rude but passive aggressive and actively unhelpful.

I gave Match the benefit of the doubt and actually expected they would fix what I HOPED was just a technical glitch. But I'm here to warn you, do not give this company any money! They don't care a single iota about their customers and, after a quick Google search I discovered they have a nasty habit of blocking accounts for no reason.

I created an account, tried to message someone, (not realizing you have to be subscriber) and then just kept getting error messages on and off before I was finally blocked from logging in at all.

I thought surely it's just a glitch, so I tried again with a different e-mail address. I was blocked before I'd even finished setting up my account.

I thought surely it's just because I'm not subscribed and since I couldn't log in to purchase a subscription, I set up yet another account but this time subscribed up front.

Same thing happened again. I can't log in, can't do anything. I have not violated Terms and Conditions in any way, shape or form (how would I? I can't even get my profile filled out!) and yet, I received an e-mail informing me that my original account was blocked due to a violation which Match cannot disclose due to their privacy policy and the exact same e-mail to my third, subscribed e-mail address!

I'm leaving this review on every site I can find so as few people will get taken in as possible. I'm also reporting them to the BBB... which apparently has been done before and Match said they would remedy the issues after getting a poor rating. What a pity it's been a year and nothing has changed!

I don't like auto re bill, so I ask them about how to not be re billed before joining. They told me right where to go after joining and click the box to not be re billed which I did, I'm thinking that when my 3 months is close to being up, they will let me know to rejoin for another 3 or my emails from match will stop automatically. But these dishonest money hungry out for themselves and not for us sight disregarded my auto re bill and quietly sent 4 emails that me not paying attention to being past my 3 months and re billed over 74 dollars and will not refund my money, so I have to file a claim against them. This is what makes them real sleazy is they ask for my cancellation # which they did not give me after cancelling after joining so I would a lose ground against a claim after opening 4 emails after 3 months and no cancellation #. These people are as bad as they get! They are out for your money and not for our love life. I also got only a few replies in 3 months because most are free members that they offer to get your picture and account to make them look big and bait us along with girls that will never be able to reply, unless they PAY and as with me PAY AND PAY!