MatchReviews 1,218

That's exactly what I did... Cashiers check bc I knew from the bad reviews they would not be trusted with your CreditCard#! Was quoted by 2 ppl in Phillipines call center a 2 month rate of $22. Per month, even got their name & employee #. Sent Cashier ck with that exact quoted amount, never rec'd acknowledgment of my payment. Called them 2 wks later and said that was for ONLY 1 month... what a scam. After hour long fone call said they would make a one time exception, and denied the quoted amount! Sent 15 emails never received a reply... zero bc they were obviously NON Paying members or fake profiles. Why hasn't class action lawsuit started against Match? I'm sure they will lock my acct after 30 days which is coming within days, but SO glad I'm ripped for only $44! NEVER give them ur CreditCard#

My experience while on Match.com was ok.

It may have been a bit too early for me with my wife having passed about a year and a half before at the time I first signed up.

My absolute rage was with the insipid and preposterous charging for an automatic renewal in excess of $125 when I had taken every step I could figure out to stop and withdraw and cease participation months before the initial 6 month experience ended.

When a called a couple of weeks later after observing the charge on my credit card, demanding to speak to a supervisor about getting my money back, I was informed that they would make sure my credit card wasn't charge for the next renewal cycle in 6 months.

Not good enough.

Is this really happening still today? What kind of moronic corporate thinking would contemplate charging and refusing to refund inappropriate or unauthorized charges for automated renewals?

Just on principal, Match.com is the worst of the worst corporate thinking. The one thing they have completely within their control is conducting business in an ethical and professional manner.

Total and complete FAIL

The are no checks on Members. They claim to be living in other countries although their payment details could be used to narrow that down. If someone asks for your email or phone contract, especially before you've met, say no! The mobile site is difficult to type messages on but you don't want conmen having access to your details. If they seem to fall for you hard and quickly, from a few photos and a (even brilliantly worded) profile... It is a scam. They'll send you pictures of their (or someone's) children or have a suddenly terminally ill parent in another country who needs money for surgery. Then you're their last hope as their vast fortunes are tied up for a few weeks but they'll pay you back as soon as it's free. The messages will be poorly written although the profile was good. I didn't fall for it but had two chancers in one day, try the same. Then there's the men who drive some distance for sex, under the pretext of getting to know you first before moving and hey, it's how to keep mystery alive... if you want to catch something mysterious!
Sadly Match need to vet and monitor the members before there's another rapist from the site convicted. My concern is that lonely, very vulnerable people will fall for the scams and lost everything, one way or another.

For me, Match has been a BAD experience. I believe Match fails to take proper care of its members. I feel as though I have been dismissed by most of the customer care representatives. Plus, I have had numerous encounters with sketchy guys that, in my opinion, have not been adequately screened. Unfortunately for me I am stuck with this subscription for an entire year because I inadvertently opened two accounts. Match blocked me for using one account. I emailed them and got no response. I called and asked them to refund the one they blocked me from using but they refused. I am so angry! I even sent the CEO a letter regarding this matter and I have yet to hear back.

Whatever you do, don't do match.com. It's a huge waste of money and time.

After paying for a six-month subscription, I was bombarded with single women under 30 years old from all over the world. I'm 63. My parameter was 45 to 65. I also believe I was led on a wild goose chase with computer-generated responses. I certainly believe most profiles are fake. I probably made the mistake of leaving my pictures and profile for them to use to fool someone else. I met one woman in two weeks. I think latch.com probably hired her to meet me! Then of all things, I started getting pictures of men. For crying out loud "scratch.com" will not pay attention to any of your parameters. I unsubscribed after a week to make sure I was not charged again and notified my credit card company. I called to get a refund but of course was told no! I started a dispute through my credit card company and was successful in getting my money back and match blocked me; which was fine with me! I've never been jacked around so much in my life; excuses excuses excuses from women and/or computer responses. Then there's also the fact that you must deal with further upgrade options. I paid already! Why should I have to pay more to see additional information? This site sucks and Zoosk is even worse.

The site itself is fine, but not as good as many others I've tried. However, the billing is a scam. They automatically sign you up for auto-renew. Fine, I knew that. So I cancelled a few days before the end of my subscription, or so I thought after filling out several pages, and hitting "continue with cancellation," several times. Only to find out due to a slow server, I didn't hit the "cancel" button enough times, and my subscription was not officially cancelled. I only learned this fact when my card was billed again.

It is extremely difficult to unsubscribe from this site, and the site itself is only mediocre. Go for OKCupid or any other site, and save yourself the trouble.

They don't care about you. They lure you in with a promotional price and then auto renew with your credit card at a higher amount - much higher! But that's not the worst...

Ladies, there are scammers who are preying on women and try to get you to trust them and then they want money. Especially if you are a little older. Usually they are widows with a high income and a nice picture - but it's not real. They will put off meeting with you (in my case, boo hoo i'm a widow and haven't dated in 8 years and I need to get to know someone first) and then worm their way into your psyche with texts every morning and phone calls at night and words like I just want to love someone again... and then guess what they want. Money!

So I called match to report the guy and to see if they will do something since I never renewed they did but automatically but nope - they don't care - they've got ya. IMHO - try ANY other dating site but this. It's gross.

I decided to try Match.com and found after 3 months that it wasn't for me. Most of the men that contacted me were either still married or just wanted a hookup. So I cancelled my subscription at least so I thought. Three months after I cancelled my membership another charge for $119.94 showed up on my credit card. I tried to get it reversed through match and they refused to give me a refund. I had to do a dispute through my credit card company. I thought my nightmare was over until another $119.94 charge showed up on my credit card again 6 months later. I tried calling them and got the same poor customer service and refusal to give me credit when I was not using the account. Once again I had to go to my credit card company to get my credit. I would not recommend this sight to anyone who is looking for a real relationship. Most of the men on there are looking for hook ups.

Unfortunately, being single and 30 can leave people in a vulnerable place. I was hopeful and optimistic that Match.com would be a great service to me, despite so many negative reviews. (I've learned my lesson.)

I *thought* I had canceled my Match.com account after my initial 3 months, but apparently did not do it correctly. (I even received an email saying to "sign up" again to see the profiles of people interested in me) Shockingly, I received an email about 15 days later with the name and profile photo of a man who was "interested in me." I was confused, because I thought I had canceled, so I logged back into my account to re-cancel, and then disputed the claim with my credit card company.

Fast forward 2 months: I honestly cannot believe the letter I just got in the mail of Match.com rebutting my dispute claim to my credit card company. The "evidence" of their rebuttal was that I had "logged into Match.com 374 times in the past 6 months" when 373 of those times was during my initial 3 months that I agreed to! The *1* time I logged in after my unapproved second charge was because I was in shock that my account was still activated after de-activating it, so I went back in to cancel it for good this time. (Or so I thought I had deactivated it... apparently, I did it wrong the first time.) Match has no sympathy for their customers or their mistakes in canceling. Their letter to my credit card company was humiliating and defamatory of my name. They know that I did not actually "use their services" after attempting to cancel. I simply logged in to CANCEL it! That does not count as "using their services!"
They also listed the fact that I used "the same card initially" when signing up with the service. Of course I did! Because I initially did want to use Match.com, and then realized it wasn't working for me so tried to cancel. They simply do not care. Any reputable company would credit me back my $80 after realizing my story and my simple mistake that many can accidentally make. If their services are so "good," they wouldn't need to nickel and dime their customers. Shame on Match.com for taking advantage of lonely, single people. Shame. What a crock.

This is my second time on match.com. I was on Match about 3 years ago and met no one then after talking to a neighbor decided to join again right before my subscription was cancelled (I didn't want it anymore) there was a sign that said 3 months for the price of one when I went to click on it to read more it auto renewed my membership for 3 months. I have met absolutely no one, every guy on there is shallow and want someone who's thin blonde hair and blue eyes. Of the fifty men I've messaged I've only gotten one or two responses back and they both say the same thing they don't wish to do chat. Match.com is a scam and the biggest waste of money since EHarmony. Do yourself a favor and go anywhere else.

I was on this site for at least 2 stints of a 6 month membership, so a year or more. I had dates with maybe 2-5 guys during that time. Not many attractive guys and forget it if you want to use the match app on your phone. It will be buffering for daaayyyysss. I've been on several online dating sites and this is probably my least favorite. Based on what they charge, you should have a much better experience than what they provide. I would suggest Bumble, Tinder, Ok Cupid, or even POF.

I used this site 9 years ago with great fare. Signed up this time, paid for a 6 month subscription. There are literally no people on the site who are active; at least in the US or who aren't a scam. After aspiring two mail order brides and a scammer who asked for $3k within 4 days of speaking to me I tried to cancel and get a refund for 5 months (felt that was fair as I used the service for 15 days). They refused to refund anything "because I used the site". No service guarantees, no customer service. Was hung up on twice by their "service" reps. Ended up disputing the charge with my credit card company and when i went to the BBB to file a complaint low and behold their accreditation was revoked.

I was auto renewed when I didn't want the service. I asked for a pro rated refund thinking it was a fair compromise. They refused.

When you sign up but don't pay, they will bait you in with lots of emails and attention, most of it seemed bogus.

I had used and discontinued my account from a year ago, I asked it to be deleted and I still received emails from women, so they did not delete my account as requested. I'm a private person and don't appreciate that.

I wouldn't use them again in the future, seems like a scam and they got me for $75.

I sighed up for this site because I thought I could meet a women on here. I also joined because my mom found her significant other on here. I sighed up and filled out my profile. Added a profile picture. Payed for the site. I choose the cheapest membership there was. I started messaging women and the that peaked my interest. None of them responded. I read there profiles and say that many of them were not looking for a guy like me. Most of them wanted a guy that was much taller than them and from the same ethnicity as them. So I did not meet most of the my matches criterias. None of the women I messaged responded back. Some of them I gave my phone number to in the message in case they could not respond to any messages. I never received a phone call or text message from them. So this site get zero stars if I could give zero stars. Also the memberships here are too expensive.