I joined Match to find my soulmate when I saw match advertisement online showing dream castle of finding your true love. But I found loads of time pass / flirts men or divorced or separated men and Army(retired men) or old UNCLE types of my dad's age started sending messages and chat requests by calling me baby & sweetheart. And All sort of flirting, vulgar & cheap messages like am on some cheap chat or dating site with shameless men around. Many wanted to waste time on dating or chatting nonsense all the time. Most of the men I found here had no Respect for Women and many men here those are separated or divorced men with kids want a women to take care of their kids like a maid. I told same to the site but no response.
I was looking for a single/ unmarried man who knows a respect of a woman and who's also looking for a soul mate like me. I realised my mistake of joining Match.com & I deleted my account there after.
Match.com is awful! I've been in a happy relationship for over a year and a half, I originally signed up for a 3 month trial in April 2016, and have been charged without my knowledge for almost TWO YEARS! I canceled my subscription soon after my 3 month trial and OF COURSE they have no record of this.
Also, they don't send emails to let you know you're on auto-renewal! So customers have no way of knowing they're still being charged! It's absolutely ridiculous to not send an email every time a charge is run.
After realizing all of this, the only thing they could offer me was a $29 refund for the current subscription period I'm on.
Expect to lose money. I've spend over $600 on this stupid site that I haven't used for years.
After reading so many negative reviews, I was sure that I had been kicked off the Match dating site when my account was shut down. But, a few days later I received a message from customer service explaining that my account had been hacked and someone was using it to send out messages to other members so the staff canceled my membership. They told me to go ahead and sign in and my profile will be activated. They advised me to change my passwords for Match.com and for my private email, which I did. Then customer service gave me a one week credit for my subscription.
The premiere dating website - I think this is probably the best dating site out there, purely because it has such a large number of people to sort through. I also like the quality of the people on the site. Most are very real people and not just looking to have fun. These are people who are really looking for a relationship and it is great that you can screen them ahead of time. I will admit that there were a number of people who didn't look quite like their photo, but it wasn't that far off. I have tried dating on CL, and usually it ended up badly. Lots of flakes on CL. But I have always been rather impressed by the match.com people. Definitely worth signing up for their 6 month deal. Guys, my 2 cents is to just put down the higher income bracket, I initially put down a lower amount of money and found the girls would more likely go out with me if I just put down the higher bracket. And, hey, someday I'll make that much...
Match keeps automatically charging the original credit card, so it does not check with the user before making the charges to see if the user still wants to keep the account. I was automatically charged, and after cancelling the subscription, I apparently renewed the service by going back to the same account one year later. I had to cancel the subscription a second time. The Match.com daters are okay for casual dating, but the vast majority are not looking for serious relationships. They are not looking for hookups either, but they are often uncomfortable meeting another person via online dating. I met guys who came up with a myriad of excuses to avoid seriously dating me (or anyone else).
I joined match on a month by month payment scheme. I cancelled my payment using the exact method advertised online and they still took charged me. I contacted them via email and phone several times and I was told there was nothing they could do. This is a massive scam and I know this happens on a regular basis. I would not recommend match to anyone.
A big majority of the users are fake. You would think they would have some type of filter to prevent this from happening. They charged me even though I have a 72 hour free. I tried to cancel it after 24 hours and they still charged my card.
I don't think I've ever written a review of a product or service until now, and not for good reasons. Match is the biggest scam I can think of and it's shameful that it is raking in so much revenue. They hook you on sneaky terms and refuse to refund for things like unannounced auto-renewals. In my case, I had met someone and there was no activity on my account for half a year. Upon seeing a charge on my bank statement, I called the same day to refund the charge. But they wouldn't do it. After vehemently challenging this nonsense, the customer rep reluctantly mentioned that I was eligible for a $7 refund. This business does everything to take your money and does nothing to serve its customers. Oh, and the profiles on Match suck, too.
Hello! Please be aware of this dating website Match. They are full of scammers and will only take your money. Thanks to my stars I was able to recover my funds back from them, they stole from me over 40,000 USD from my bitcoin wallet on Coinbase and won't return my messages and calls. I had to follow through with a recommendation from a close friend of mine about Datrek Recovery that was of great assistance to get my money back from these online fraudsters.
Beware! There is no real customer support. No human to talk to. I have been trying to cancel for three months. I stayed logged in so I forgot my password. When I select "forgot my password" the system tells me it has sent me a link to reset. That link never comes. When I email customer support they reply with a bunch of jibberish that doesn't even apply to my concern or tell me to do all of the things I have already done. You can't get out. It's HORRIBLE! There are good, responsible dating sites out there. Match is not one. For example, try OUR TIME. While on that site I needed assistance a couple of times. I could call and talk with a real person and when I was ready to cancel and forgot my password all I had to do was call and someone helped me and everything was resolved in less than 5 minutes. Not MATCH. Do yourself a favor and stay far far away!
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
Match has a rating of 1.2 stars from 1,213 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 652nd among Dating sites.