MatchReviews 1,218

Sign up for a 6 month period. Sent out a bunch of emails and put myself out there with little response. Didnt meet anyone. Membership expired and they automatically renewed me for another 6 months (which was in the "Terms and agreements") and I didnt notice til 5 days after when I checked my bank statement. I tried to get a refund but since I had sent an email out in that 5 day period they said they couldn't do it. If I wanted a year long trial I would have signed up for it. They create the site this way to suck more money out of poor single people. They should at least send a notice saying your membership will renew next week so cancel now if you dont want to get charged. Waste of time and waste of money on this site. DONT DO IT!

No customer service, auto billing if you don't change that they take your money, and when you ask to speak to someone they say that its corporate and they will contact you via email. When asked for who is in charge would only say I can give you email and then as I waited for it, they hung up phone. I was quite respectful and I think the hangup is only meant to stop people from emailing them. BOTTOM LINE, DONT USE MATCH. IF NO STARS WERE CHOICE I WOULD HAVE DONE THAT

I have contacted Match.Com in regards to a charge on my account. When I signed up told them I wanted a three month subscription and no longer paid a higher price for three months than six to make certain I would not have this problem of Automatic Reinstatement. I was wrong they have charged my account. Talked to Customer Service, Supervisor, and my credit card company which went on line with me to them to no avail. I agree with all of these comments of past subscribers. I read about using a prepaid credit card before I signed up but did not want the inconvenience am so sorry now that I did not. Am going to the Dallas News now.

The design and interface is quite good. The problem is not the company who owns Match.com but rather the userbase. I got 6 months for $53.00 via coupons so I can say it is at least cheap. What is often cheap or free will cost you in wasted time. Over the last several months, I received ZERO messages. Also got ZERO replies on initiating contacts. Honestly, one should just stick with free services which are often more effective. Tinder works pretty well for initiating blind dates and costs $10 to use. OkCupid and PoF are free.

I think match.com used to be a quality online dating site, but the only difference between match.com and the free sites like POF and smooch, is the fact that they charge a monthly fee. I left the free sites because I was fed up with men approaching me for "hookups" (free sex, basically) and sex chat. After a number of approaches of this kind, I tried to update my profile to clarify that this was something that I was not interested in. However, they kept rejecting my update suggesting that it wasn't "in keeping" with their ethos... but it was OK for me to be harassed. In addition, I've only been on the site for 2 and a bit months I've reported 3 fraudsters of the Nigerian kind. I gave them several examples of why I thought they were bogus sites (some so obvious it was laughable), but I notice that their profile areally still online.
I've tried to make two complaints and all I get is an automated reply, which bares no relation to my original question.
People wink at you or favourite, but don't reply when you initiate conversation... I found out that this was because either they hadn't upgraded their account, or they'd pressed the 'wink/favourite' tab by accident, which is easily done as I've done it.
This site come across as unprofessional. And now just as sleazy as some of the free sites.

I tried match a few different times and never had any luck. Well I decided to try again and I have not gotten one email at all, and when I like and email any of the matches they send me each day I NEVER get a response, all I see is that they read it. There has been proof that most of the profiles are fake and not real people. It is ridiculous what they are doing. I have emailed CS a bunch of times to complain but have yet to get a response. Also don't bother complaining on their facebook page because that is full of people that are wicked desperate and they will comment on your complaint telling you to contact them and they are looking for serious love! DON'T DO MATCH not worth the time or money!

I have been a subscriber to the match.com for about a week now. While their android app is somewhat user friendly, the greed that is built into it is unbelievable. On top of what the initial cost is, you have to pay upfront for all other options even if you want a guarantee that you email is read. The most annoying thing about their service is that their site is designed so poorly it allows lots of fake profile that uses their emails and phone numbers as their screen names. I gave them some advice as to how to improve on their process of allowing new users access to the site, but they are not willing to listen. Their customer service doesn't deserve not even one star. I am getting tired of the fake profiles that contact me on a daily bases, I will have to hide my profile.

If anyone knows what part of this is free, by all means, let me know. It's free to put your name in and that's about it, and then start asking for your credit card information. Right after I signed up, I started looking at my watch. 23 seconds. 16 matches in my zip code. I can't blow my nose that fast! Shortly after that, my email inbox was doing the Jane Fonda workout. 12 messages in less than an hour trying to upgrade me to a paid account and more matches in my zip code. The only problem is that my zip code is a post office box. Suddenly, all these girls are from the same one? When these clowns realized that it wasn't a delivery code, I started getting matches from all surrounding towns and postal codes. Most of the messages had the names of the towns spelled wrong. Who doesn't know how to spell where they live? Half of the pictures had things in the background that aren't local or anywhere in the area. Yosemite Park? Statue of liberty? Not in my neighborhood. It makes no difference because all they want is to shake you upside down for money and have a nice day trying to get rid of them, because they'll empty the excuse book on you as to why they can't unsubscribe you. It's best to steer around these dopes for your own good because the only thing they're trying match is your money with their pockets.

I had met someone on Match and we became exclusive. Little did I know he was exclusively using my credit card right out from under my nose. Thank God I caught it within $2000 (stupid I know) but I reached out to Match to let them know about this person so no other woman would go through what I did and they did nothing! You can't even post a warning to other woman! Never again will I use a dating site. I feel like a moron over all of this :(