To begin with, Match is a SCAM! They block your account access 2 days B4 free trial ends, so you cannot log in to cancel b4 THEY CHARGE your credit card. Look out for a class action lawsuit over this!
Then their entire user interface is hideous, super slow and infuriating!
Their messaging system is awful. It does not allow searching your mail, so if you are looking for a specific email with a specific content or keyword, you have to scroll down and open each one of your dozens or hundreds of emails to find it! Then, if you answer to one email and you go back to your inbox, their system takes you back to the top of your inbox, so you have to scroll down and keep clicking "next page" a dozen times to get to the last email you viewed.
Custom searches constantly crash and you have to start all over again. It takes thousands of clicks and hours of work to do what other sites do in 20 seconds. I cannot believe there are millions of idiots paying for this trash. I bet most of them have been blocked out of their accounts, like I was, and Match keeps using their profiles to build false expectations in both potential new users and advertisers.
This is the worst business one can deal with! Magic charges appear when canceling services, and representatives are extremely rude and it's clear customers don't matter!
Joined in december had no likes up to feb so tried to leave wouldnt let me kept taking money for further 4month guess what 2 dys after finally leaving got 3likes how weird but not if iys a scam the live coach is a robot who cannot help you message gary kreman the founder lets get this site shut down
This site could be so much better if they were just honest and forthright! They already have the largest market share of any dating site but greed causes them to want even more. For example, say you recently ended a subscription for whatever reason (take a break, can't afford, busy with other things) they then send you false messages (really just solicitations from the company & nothing to do with potential partners) that show up in your message box. But you can't access the messages unless you fork over more money. Then you do and find they are only more advertisements.
Another thing that most people didn't know; Match owns several of the other leading dating sites and even creates some new ones under DIFFERENT NAMES... instead of being honest and upfront about who they are they choose to use bogus names. That way they can get you to sign up for other sites that they also own! A friggin' monopoly is what it is! Unfortunately its the largest company so they have the most participation (and your chances are probably the greatest) which is why I give them any stars at all.
10/02/2014 - Cancelled 1 month subscription today. Shocking how terrible the website is. I would put postcode into search engine and get no reults for the whole city, I would recive requests from one girl, who I had pay fornher to contact me which she never did. Its really sad as after trying free dating, I thought what with all the advertsm that this would be the one decent place I. E. all paid up members, The reality is all the profiles are just the ones they entice people to create beforentelling them they cannot view, contact or read any message untill they pay. At least 1/4 of people viewing me had no photo. Will never use again.
Hideous piece of antiquated cr*p.
Won't allow you to delete your profile once you've been sucked through their maze of sales pitches. When you finally get to 'see' the photos of existing members it feels like you've traveled back in time 10 years, that's how old and dated the photos look.
An unmitigated train wreck that's just clutching to desperate measures as apps like Tinder and Grindr take over.
Thank god I didn't give them credit card info as I read it's living hell to get free from their overcharging, etc. JUST STAY AWAY FROM HIS HELLHOLE.
Match.com has repeatedly modified the text I wrote for my profile and then posted it for all to see. Anything critical of the site or process will be eliminated. Comments like "I'm tired of the disillusioning promises," "I'm letting my subscription expire," or "I won't waste my time reviewing their matches anymore" will be deleted. If one queries match.com reviews on the internet, many of the sites that give them a high rating offer no opportunity to add a review, which indicates to me that they're little more than advertisements for the company. When you turn off your automatic renewal (which is turned on by default) there appears to be a sudden remarkable increase in activity for your profile - an attempt to entice you to stay. The site is also loaded with scammers, and seems to have fake profiles (with identical text). Some profiles listed as "active" show messages as "not read yet" weeks or months later. In my opinion, the site manipulates the user - terribly. Customer service is non-existent. Refunds are out of the question. When I asked to remove my data from the site, the response I got was "Please know that we do not provide the opportunity to have personal information removed from our internal database..." A terrible site, disillusioning and deceptive. Stay away from them and their affiliates (they have four other dating sites that I know of). It's a racket!
Hello,
I would tell you, just make sure to read comments and reviews about the website and app online MATCH.COM, you will be disappointed and surprised that this type of scheme still exists!
I thought I'd try Match.com. I joined while I was searching and trying my chance to meet my dates. I accepted 3 months offer only. At $19.99/mo. - after giving them my credit card info. I deleted the account and I was still charged $285.31-MATCH.COM customer service is trained to support this SCAM, they are difficult to contact, hanging up the phone on you, after putting on hold, then they would just no response. Finally, after spending hours calling back and explaining how was I scammed by MATCH.COM, they apologize for the inconvenience and decided to "compensate" $26.00! Yes, twenty-six dollars out of the two hundred eighty-five and thirty-one cents stolen from my bank account! - they should be investigated.
If you know of any ongoing lawsuit against this website, please let me your witness as for many other reviews and comments, people were, are and will be scammed by MATCH.COM.
Thanks.
I wanted to check out Match after a few years of hibernating during Covid. I had always heard the site was better than most and to always go for a paying one instead of the free dating apps. I guess because you get what you pay for. NOT. Now hear me out, I'm an attractive 60 something woman with flattering recent photos to boot. But, in my past, I typically don't attract the super hot dudes. I'm just not your typical curvy, large breasted female with a killer bod. I don't like to ski, hang glide or surf and I certainly am not a master chef. But I'm arty and interesting and a fashion person. Think Chanel on speed. Well, anyhow, before I signed up officially I joined for free and perfected my profile over the course of a few days. I noticed I had 68 views in less than 3 days and 9 likes. Also had a few messages I could not view until upgraded to a package. And then, mysteriously, I had two hunks apparently match with me. I could not view past their photo briefly, and could message them, but not receive a reply unless I paid for a subscription. These guys looked too groomed, too good looking and too suspect. Were they paid and planted to match with us desperate ladies looking for love? I'm truly thinking such is the case after reading some of these reviews. So, good thing I did not cave and pay a small fortune to only be disappointed that my prince was really a frog. I will have better luck at the Home Depot or Trader Joes in the frozen section or even the dog park. Save your money folks.
The are no checks on Members. They claim to be living in other countries although their payment details could be used to narrow that down. If someone asks for your email or phone contract, especially before you've met, say no! The mobile site is difficult to type messages on but you don't want conmen having access to your details. If they seem to fall for you hard and quickly, from a few photos and a (even brilliantly worded) profile... It is a scam. They'll send you pictures of their (or someone's) children or have a suddenly terminally ill parent in another country who needs money for surgery. Then you're their last hope as their vast fortunes are tied up for a few weeks but they'll pay you back as soon as it's free. The messages will be poorly written although the profile was good. I didn't fall for it but had two chancers in one day, try the same. Then there's the men who drive some distance for sex, under the pretext of getting to know you first before moving and hey, it's how to keep mystery alive... if you want to catch something mysterious!
Sadly Match need to vet and monitor the members before there's another rapist from the site convicted. My concern is that lonely, very vulnerable people will fall for the scams and lost everything, one way or another.
After paying for a six-month subscription, I was bombarded with single women under 30 years old from all over the world. I'm 63. My parameter was 45 to 65. I also believe I was led on a wild goose chase with computer-generated responses. I certainly believe most profiles are fake. I probably made the mistake of leaving my pictures and profile for them to use to fool someone else. I met one woman in two weeks. I think latch.com probably hired her to meet me! Then of all things, I started getting pictures of men. For crying out loud "scratch.com" will not pay attention to any of your parameters. I unsubscribed after a week to make sure I was not charged again and notified my credit card company. I called to get a refund but of course was told no! I started a dispute through my credit card company and was successful in getting my money back and match blocked me; which was fine with me! I've never been jacked around so much in my life; excuses excuses excuses from women and/or computer responses. Then there's also the fact that you must deal with further upgrade options. I paid already! Why should I have to pay more to see additional information? This site sucks and Zoosk is even worse.
Run! They are the shadiest of the dating sites. Stay away from this site. Do not put your photos and personal info on their site. It will be there forever.
I signed my mother up, as she has difficulty meeting men her age (60-65) in her rural area. This site is a hunting ground for scammers. She became involved in 3... count them... 3 men in a matter of 3 months. Each and every one was a scammer who eventually (some sooner than others) made the "request" of financial assistance or goods. All 3 had phone numbers that were suspect. All 3 declared their love within a week or two of chatting online. The first one stuck around the longest. My mother did not lose any money, thanks to my supervision, but she did text pics. I'm sure they will be used to impersonate a fake profile to scam others.
As if this wasn't enough, the credit card I used was hacked and a whole bunch of charges were made for Match and two other dating sites. One site made 9 $50 charges in one week! There is only one reason I can think of... paying for a pile of memberships... to scam people. Surprise, surprise.
These sites are infested with the worst the human race has to offer... people who are trying to take advantage (of the elderly, in particular). If there is anyone "real" you'd never find them. Back when I used dating sites, the worse you had to worry about was people misrepresenting themselves (mostly age and physical appearance) to try to get their foot in the door. Now it's a den of thieves.
A terrible dating site. It is full of profiles of people who have cancelled their subscription and are no longer active on the site, yet they continue to be displayed as though they are active. I know this for a fact because, despite being on the app for a little over a month, I was trying to delete some old, non-responsive "Likes" of mine. I'm a really decent catch, so I couldn't believe that out of 100 profiles that I had "liked", only three had "liked" me back. At first, I could delete the old "likes" easily by dragging left on the profile in the list and selecting the offered "delete" option, however, after several profile "deletes", the functionality suddenly disappeared. Not being one to give up easily, I reverted to "blocking" my old "likes".
Normally, when you select "block" for a profile, you then have to select the option "confirm" to execute the block. When I blocked most of the old "likes", instead of getting the option to "confirm", the message "Profile Unavailable" popped up. (See picture #1) So I've been busy reading and "liking" profiles that shouldn't even be there. To further prove this point, at the bottom of the "Profile Unavailable" page, there are still the options to Message, Super Like, or Like. I selected "Like" on the profile that was "Unavailable" and was then given the option to message the person. Even though they aren't even there! (See picture #2) What a scam, and a complete waste of time and money. And to top it off, many of the profiles I blocked had a green dot beside them indicating that they had been recently active. Another lie.
Add to this that I have read numerous reviews that Match makes it very difficult to delete your account. Yes, you can deactivate it easily, but try deleting it. So, what Match.com is doing is keeping deactivated accounts "active" on their site so they can deceitfully inflate their number of users when in actuality, there are not many fish in their sea.
I was told by several people they had met nice people via dating apps. I've been divorced for a few years and decided to try Match.com. I've been on this site for about six months now. I'm relatively pretty, well-educated, interesting and have sent likes to hundreds of men, but never hear back from most of them. It's not been a very good experience. Many of the people who've been allowed to contact me have been scammers, not really who they say they are. Other times people I've liked and given my phone number have been removed because they need to pay more money to the company for an anonymous number and can't contact me. I'm supposedly a Premier Member, but even though I've paid a lot of money and extra money for special likes, it's not resulted in any decent matches. They encourage buying "boosts, gifts, being able to see who read your messages, who can see you, etc. As a Premier Member, shouldn't all this have been included in my initial membership? Not a good way to meet people, and sometimes I've felt sad and not very lovable, but I have to remind myself that most of the men don't even seem me or my messages unless they're willing to pay extra for everything! Don't use Match!
Every single man who contacted me in the last month was a scammer. I would report it to Match, they would remove the profile, but it became ridiculous, just one after another. Then the scammer would change the (stolen) photos or the username. They don't seem to have any way or interest in eliminating them from the site. It has become a real problem. I think they're starting to get wind of lawsuits, because I never asked for a refund, and yet they sent me one for the past six months. I do believe that there must be some legit people on the site (I was there, after all!). But over two years, the only people who contacted me before the flood of scammers were complete mismatches, unemployed, often sounded mentally ill and from the other side of the country. Take a look at them on BBB-- an F rating, and thousands of complaints. That tells you something.
ETA: Forgot to mention that there is no way to tell if the people on the site are paying members, that is, can get and receive e-mail. They keep their rolls loaded by not removing profiles of people no longer active on the site. Although they must have gotten a bunch of complaints about that, because now there's a tiny green circle next to the username that says "active". But that doesn't mean paying.
An absolutely horrible online dating site... but is there even a good one? Online dating has become a host for men seeking to lie about who they are and hook a woman into communicating to them for nefarious reasons. It is awful! Have been on for 4 months and I have YET to speak to someone who is not a phony. I have used Been Verified website to check out each one who has tried to get my phone number and not ONE was real?! AWFUL! When I reached out to Match.com to tell them each time I have had a phony profile they do not tell me if they even investigate. Sometimes the photo disappears, other times the profile just goes away. They never admit that these men are not legitimate. At least other online dating sites will tell you if they identify a fraud and take him off the site. It think it happens so often at Match.com they do not want to admit they are a haven for fraud. If I could have given them a zero I would. Worse yet they do not respond to their subscribers concerns with an update or any kind of disposition of a case brought to their attention.
Decided to try this site... had issues from the start. It duplicated pictures and wouldn't allow me to delete. They had my birthday wrong by 24 years, therefore I was getting matched with men way too young and after hours and many tries to edit these problems, I gave up. I have tried many times to reach customer service and have had zero success. They offer a "free" trial but you have to give your cc info and sign up to get the free trial. Basically just a waste of time and money for me. I'm adding to this review that the first match they sent me that seemed a good connection turned out to be a predator... he pretended to fall madly in love and was only trying to get personal info including my salary and address and got angry when I refused to give it. Upon investigation, his info, email, website and everything about him was a front. Match.com sent him to me as a match even though he was 4 hours out of my desired range. Be aware ladies... this site does not screen the dangerous people they are sending your way. Also you should know I am a woman seeking to meet a man as a match and they constantly send me women as matches for me.
Decided to give this a shot. Signed up for a year subscription (not cheap). For some reason... they had me listed as a 68 year old man... I'm 28. In other words... nobody of my age is going to see me. I got some likes from elderly folks. It took over a month to get it fixed, since you can't change it on the website. Had to call customer service a few times... and figured that they would extend my subscription for that time. No dice. They pretty much told me "tough break".
In the year that I spent on the site... I maybe communicated with one person. I sent around 100 messages and never received any responses. It seems like they have a ton of fake accounts... and the real accounts are probably for people that have been inactive forever... but Match keeps them on the site to make it seem like there's more potential people than there actually are.
And don't be fooled if you aren't on a subscription and only have a free account. They will spam you with messages saying things such as "somebody likes you" every few days. Once you pay and sign up... you realize that it's nothing more than a lie.
It's too bad. But it's way more productive to use free sites or apps like Tinder or Bumble. Don't waste your money on this scam website.
I like this site have met some females on here, the fees are tad high though... but would say Match.com and uDates.net are my two most favorite sites though.
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
Match has a rating of 1.2 stars from 1,214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Match most frequently mention customer service, credit card and fake profiles. Match ranks 654th among Dating sites.