MatchReviews 1,217

I finally managed to cancel my membership! Match stopped charging me! What a relief! It was not easy to get rid of this scam site. By the way, I came across a decent site finally: AFF69.com
I met three nice chicks from there already. It seems to work fine.
I'm so happy I unsubscribed from Match. I must warn everyone off Match: it is a nightmare site and a daylight robbery! I hope someone will make them stop scamming people!

Title: Account Banned Without Explanation Review:
I was surprised and disappointed to have my account suddenly banned without any clear reason. I followed all the rules, and when I reached out to customer support for clarification, I was told only that I had "violated the terms"—with no details about what I did wrong. I appealed the ban, but the decision was final, and they still refused to explain what happened. As a paying customer, I think it's only fair to know why an account is being removed—especially when no warnings or specifics are given. This lack of transparency and accountability makes me question whether Match.com is the right platform for anyone looking for a fair and respectful experience.

I have no issue with paying for a service and, as others have mentioned, this site is not potentially useful until you pay. They have no control over those who frequent their site and, sorry to say, most of the persons with whom I have interacted are scammers or single for a reason. In the week that I have been a subscriber, 98% of contacts inbound have been "likes" without any associated message. How do they believe that this can be an overture to conversation? Most "likes" are from persons who live more than 50 miles from the location that I have posted. How do they believe that any kind of bond can be formed without some live face-to-face interaction? I have had one clear scammer and one slime ball. There has not been a single reply to my overtures which ALWAYS comprise a message that clearly indicates that I have read their profile. TIPS FOR AVOIDING PROBLEMS (that L learned the hard way): Do not respond to people who are not verified. Do not respond to people who have provided little to no information about themselves; especially the red-flag "I'll tell you later". Do NOT provide any contact information (e.g. Telephone or full name) until after you have assured yourself that the person is genuine. Even then, consider using a disposable number service like TextNow. You would be shocked to discover how much a scammer can do with your phone number. This site provides a platform that MAY enable you to find somebody compatible BUT, just like real life, you're going to have to sort through a huge pile of rubbish until you find the gem you seek. Be patient!

After paying for the 3month membership I was unable to access my account. Prior to being a paid member I could access my account without verification of my phone number and view my account, after taking my money I now I have to verify my phone number which the match. Com says it is unable to do. So after paying for a 3 month subscription I am now unable to access my account. Customer service is a joke! DONT WASTE YOUR TIME AND MONEY ON THIS SCAM SITE!

I signed up for the platinum plan and a month later while paying bills I found a charge from match for $209.94. I contacted match customer service, and they told me I had upgraded to their diamond plan, I told them I had not upgraded and wanted a refund for the $209.94. This is now two and a half months later and I'm still getting the run a round and no refund, they have told me 3X that they had issued a refund but that's not true, I haven't received a penny.

Unfortunately, the only purchase on my account is for a diamond plan

Used match on and off for last 10 years. It was always good, but recent experience bad. Many profiles are now either fake or stuck behind a non subscription pay wall so can't interact with you. Had zero dates this time on Match and wouldnt.recommend or use again. I think maybe people aren't using dating apps anymore.

My verdict after 6 months of using Match is: it's a total and outrageous scam. Bots and fakes and scammers - their task is to make you pay. If you can afford a paid dating site - use AFF69.com
It's an old and honest site with great reputation, you see what you pay for, their women are beautiful and hot, all of them are real, you can see them and check up on all of them, they don't ask you for gifts or money and they are actually pursuing a real relationship. Match is a con company: you get instant likes and messages, but you can't see who writes you (most likely it's a bot, using hot photos of porn stars to seduce you) and they write you a misleading one-line nonsense.

First off, they say you have 41 Lakes then when you go to look, you have to pay to see them for all, you know you could be looking at pictures of a 59 Chevy or the wreck of the Hesperus another rip off and besides all the women I seen when you browse Wallet built like a little boys they're all twigs under 100 pounds of built like a little boys nothing woman like about the middle wall with divorce soccer moms

No sense in previewing. Profiles blocked (hidden) leaves little to no encouragment to join as a memeber. Blocked pics.

I'll tell you the top 3 worst. One wanted to sell crypto and download another app to FaceTime, the other wanted to text bomb everyday a lot of bull and the 3rd OMG! He literal told me he passed my photo and I should put another one up because it's not eye catching. I told him I don't won't to catch the wrong attention! He still kept going on about it. All he wanted was to sleep with me! I'm not paying to meet a lot of losers, I can meet them for free. I might need therapy after haha. I blocked the last one and ran!

You may as well take your money and light a match to it! No pun intended. Horrible customer service. Do not explain anything to you, such as why you are being blocked/banned ( which I have read many people saying the same on these reviews!) I would recommend no one to sign up with this abomination of a website/service. Rude, incompetent, and horrendous customer service - they are just there to grab your money as most of these sites are!

Match, "customer service", does not communicate. I was banned from Match due to something that my ex-wife did on their site. I had to investigate this. Match refused to investigate. They claim the right to ban without explanation. Ok Cupid is owned by Match. I was banned on Ok Cupid, as well. I had to contact my bank to have my fees reversed. They'll even try to keep your money.

Horrible Experience with Match.com – Beware of Unjust Terminations and Zero Customer Service!

I would give Match.com zero stars if I could. I signed up for a paid membership, and within ONE WEEK, my account was abruptly terminated without any explanation whatsoever. No warnings, no no explanation—just suddenly locked out of my account. And to make matters worse, they charged me for the full subscription, but I can't even access my account to cancel it or request a refund!

It's impossible to reach anyone on the phone. I've tried contacting customer service multiple times, and it's like talking to a brick wall. They just take your money and disappear. How can a company that claims to care about its members treat paying customers like this?

Stay far away from Match.com unless you want to throw your money down the drain for absolutely nothing in return! Totally unprofessional and deceptive business practices. Save yourself the frustration and find another dating site that actually values its users.

Match.com used to be a pretty good site. But they are ridiculous now. I recently received 5 emails from 5 different people at Match. All in response to a question I had posed on Match.com They all responded and NO ONE helped. What a joke! All they care about is money. It's such a scam!

Recently they decided if you want to see more than 6 people on the search page you have to now pay to see the full list. It wasn't like that earlier this year. It wouldn't be so bad but their lowest price is $50 US and since I live in Canada it's about 60$, you're joking right? I have to pay 60$ just to see the entire list I was able to see earlier this year for free? It used to be a good dating site but now it's just garbage, at least every other site/app I tried they don't say "Oh you want to see the entire list? You have to pay"

Yet another dating site that scams its clients. I signed up and paid for a month at the Platinum level. $59.99.
Completed my profile, posted photos and did everything I was supposed to do. Didn't get a SINGLE reply. Messaged
A lot of women, was always respectful and decent in my messages. Not a single reply. Match would tell me "someone likes you!" or "someone looked at your profile!" or something like that. I would message that person and would hear nothing back. So I started getting suspicious and messaged a few women that supposedly looked at my profile and asked them if they did. They all said they did not!
I canceled my membership after that.
So, same as Ashley Madison, DON'T WASTE YOUR TIME, MONEY OR EFFORT!

Match gets you to subscribe by sending emails that you have several messages & likes -
When you subscribe, however, you get the message that the site is having technical difficulties or you get a page where the members are all blurred over - I was naive
Enough to contact their customer service chat, which would have been funny, had it not
been so frustrating & insulting! I have a brand new, up to date iPad, so the issue is not
On my end! NO REFUNDS, even though I subscribed 4 hrs. Ago - They're shameless -

March.com charged my credit card with their subscription without my concent. I had canceled the subscription back in June. And now is August. Do not use match.com do not give them your credit card number. There nothing good there only scammers and match. Com is the biggest of them

Like other sites - match never deletes old inactive accounts - esp of very nice looking people. They use those profiles to entice and get you to sign up - then you find out those people are not members any more, nor haven't been for a long time. - then- systematically - your acct develops an issue - not a real issue but freezes - your only option for help - online. And wait for days. And then they erase or mangle your info - you lose all your messages - your plans get cancelled - and there is no credit issued - for a problem they cannot detail.
SOUNDS LIKE A SCAM TO ME.
These days it's a challenge to find normal people - add in the site working against you.?
BUT - THEY TAKE YOUR MONEY SO EASILY. THEN NO ONE HOME.
IT'S TIME FOR A CLASS ACTION LAWSUIT - TO TEACH THEM A LESSON..

I forgot my password. I've been trying to reset the password and contacted the help line. I get a message after putting in email and it doesn't proceed to the next step. This site is not official. I didn't pay but regretfully have pics that I want to delete to keep from being used by others. Not a viable site.