Match

I just signed on SiteJabber to post this review.

DO NOT USE match.com. All there is on there are scammers. I signed up 3 days ago and ALL of the people I met say they are in Ghana. Even a profile that was listed as close to me stated that they were in Ghana. I'm calling them to cancel my subscription and request my money back If they ask why I'm cancelling, I will flatly say"your site is all scammers. You need to clean those out.: If they refuse, I will go to the media and expose them. I live in the nation 3rd biggest television market. When that report airs, I'm going to record it on my DVR and post it on YouTube. THEY WILL PAY one way or another.

UPDATE: March 2,2015 9:45 A.M. I called match.com and asked for a refund. Having read the reviews, I expected what happened. They said that they couldn't police all the members, yada yada yada, and they refused to refund my money. I calmly said "Thank you" when I REALLY wanted to use another work that ended in k rather than "thank" but like Arthur Fonzerelli I kept my cool. I hung up and IMMEDIATELY called the local CBS station (KPIX). The outgoing message said that calls are returned between 11 AM to 1 PM Monday. Through Friday. I left my story. Now we'll have to see what happens next. I'll update here... stay tuned.

UPDATE 04/06/15 Well, I just got a call from KPIX today. They want to do the story. YEAH! Match.com, I'm coming after ya! Film at 11.

I started with the site with intention of 3 mons. At the end I checked the boxes to cancel and also sent them an email to NOT renew me. They did anyway, with excuses that ranged from rep to rep. At the end of the second term I made sure and called them to cancel for good. They continue to send me messages to rewrite my profile, come back for 3 mons for the price of one, etc. I complained multiple times of having my email box filled with SPAM, from x rated to ed. I am a woman, ha ha. Over three mons I had over 2000 emails that they had shared my info with. They will match you with anyone regardless. If the daily matches don't align they will use something you say in your profile to use as a match. It's pathetic and the site is a waste of time and money. I met some great guys but many of them have been on the site for years and actually use it a s a dating source with marriage NOT in mind... many are married so be careful about that. I background checked everyone and was amazed how many have some criminal background, from battery of an ex to stealing company money.
I had to go in and mess up my profile info because I was still getting mail after I was gone. I see they do anything to get you to renew, not going to EVER happen. EAven after I added that I was 3 ft tall and bald, I still received mail. They said they will not remove my credit card info as it is part of their database and they are not set up to do so. Such a handy mistake. I changed my credit card number and I did have the company block them in case they try and use the old one, because they can if they wish. But they told me they would contact me first to okay that. If they are sharing your private info who knows if they will use the credit card info as well. Or worse, they get hacked like other companies.
Please think twice before you make the choice to join. I would NOT recommend. I am a pretty classy girl with a lot to offer but I can do better meeting someone in my neighborhood better than this pitiful site.
Good luck to all

I initially created a free profile last Thursday 7-9-15 and soon realized that you could not interact with others without a paid subscription. Since it said there were women interested in my profile I wanted to find out who they were. So I signed up to be a member on 7-10-15. All of their packages seemed expensive but I found a 20% coupon and was just going to get a 1 month ($32 dollars with the discount) but for $20 more I could get 3 months so I thought it was a good deal. I regret this so much now. It turned out that all of the women who winked at me and the 1 who wanted to chat were not real. Within moments a lot of the women who liked any of my pictures or winked could not be found anymore or there profiles would be listed as hidden. The one that actually chatted with me started to feel fake really fast and I could really tell something was fishy when they tried to quickly connect with me outside of the site. I wanted to cancel and get a refund that very first day I signed up 7-10-15 but their office hours were over. I sent an email but decided to chat with someone to close the account and get a refund online today Monday 7-13-15. This did not go well. Even though I explained what happened and that I did not feel secure using their service and that I immediately tried to cancel they said they could not refund 1 dollar of what I paid. I asked to speak to a supervisor and they said the same thing. This is unethical and wrong in my opinion. After reading all the other reviews this seems abusive and illegal and a government agency needs to get involved. I will keep writing to other organizations like the Better Business Bureu and alert as many people as I can to not use this fraudulent service. Stay away!

Found that most of the guys just wanted sex. No one was genuine. Prefer that guys actually want to get to know and date not hook up

Match.com is owned by IAC 555 W. 18th St. NY, NY 10*******300. IAC owns a bevy of dating sites such as: Our Time, OK Cupid, Tinder, Chemistry, Plenty of Fish, HowaboutWe, Match Company, and many more. Match is not located in Texas, as they state. Match ignored my complaint to the BBB of the State of Texas where they have an 'F' rating. Match is not a member of the BBB so it does not good to complain to them. Your best bet is to lodge a complaint with your state Attorney General's Office; Civil Litigation Division. Also the Federal Trade Commission. IAC business practices are subject to federal and state regulations. (see the 2015 IAC Interactive Corp; Shareholder Report) In this report they admit to transmitting, storing, and sharing personal information including credit card information. To please the shareholders, they reveal in the report that they store CC information so that they can 'auto renew' their clients memberships. An interesting read. If enough of us complain, IAC will be forced to abide by the laws of our land, and will be charged with fraud. Because that is absolutely what they are committing, FRAUD.

I WAS DISAPPOINTED IN MATCH.COM, AND IT MIGHT BE JUST ME, BECAUSE I DIDN'T REALLY SPENT MUCH TIME THERE. BUT WHAT HAPPENED NEXT WAS THE WORST EXPERIENCE I EVER HAD WITH CUSTOMER SERVICE. FIRST OF ALL, WHEN YOU SIGN UP, THEY NEVER SHOW YOU THAT YOUR SUBSCRIPTION WILL BE RENEWED AUTOMATICALLY, SO YOU WILL GET AN UNEXPECTED CHARGE. AFTER DELETING THE ACCOUNT, I ASKED FOR THE FULL REFUND, AS I DIDN'T USE THE APP AND I NO LONGER WISH TO CONTINUE USING IT, I WAS TOLD BECAUSE I'M CALLING THE NEXT DAY AFTER I WAS CHARGED, IT DOESN'T MATTER THAT I DIDN'T USE IT, OR I DIDN'T SIGH ANYWHERE THAT I WISH FOR RENEWAL, I WILL STILL NOT ABLE TO GET THE FULL REFUND. AFTER COUPLE CALLS AND COUPLE CONVERSATIONS I COULDN'T GET ANYWHERE WITH IT. SO AT LEAST I WAS SUPPOSED TO GET A PARTIAL REFUND. BUT GUESS WHAT, A MONTH LATER I WAS STILL WAITING FOR THE REFUND, AT LEAST PARTIAL. AFTER CONTACTING THEM AGAIN, THEY TOLD ME I REFUSED THE PARTIAL REFUND... WHICH DOESN'T MAKE ANY SENSE... I WILL CONTINUE FIGHTING WITH THEM, I WILL ALSO CALL MY BANK TO MAKE SURE THEY SUPPORT ME ON THIS MATTER. BUT. WHAT I WOULD TELL YOU, JUST MAKE SURE TO READ COMMENTS AND REVIEWS ABOUT THE WEB SITE AND APP ONLINE, YOU WILL BE DISAPPOINTED AND SURPRISED THAT THIS TYPE OF SCHEME STILL EXISTS!

Match.com - ladies stay away from SUGARGOLD66 or SUGARSMYDOG - his name is RANDY MICHAELIS from Flower Mound/Coppell, TX. He is a habitual liar and cheater. He has NO CONSCIENCE! On every single dating site out there (match, pof, tinder, zoosk, eharmony, etc.) He is NOT looking for "the one" as his ridiculous lying profiles claim. Really skilled texter and can't be happy with one woman or even three for that matter - on a CONSTANT hunt for more. Don't fall for his game - he is skilled at making you feel special while cheating simultaneously! Never met anybody that can lie so easily - uses his kids as an excuse. Claims all exes are psycho stalkers - they are really nice ladies who unfortunately believed this narcissistic sociopath! BEWARE!

Signed up for a 7 day free trial and a 6 month membership after that. After the first week I was getting people from outside my local area, profiles with no photos and no one responding to any of the messages I sent.
On the day the trial was over, I emailed to cancel the membership. They charged $101 on my card. When I called them they told me they would cancel FUTURE payments (after the 6 months) but refused to refund my card. I even told them they could keep one month's membership for the 7 days I tried it but I explained that I was not happy and wanted a refund. The girl continued to tell me I accepted the TOS and there was nothing they would do or were willing to do. They basically told me to go screw myself. Match.com is a scam in my opinion. They are not an honest company. All they care about is getting your money! DO NOT GUVE THEM A DIME! I tried to email them on the 16th to tell them about a problem and no one got back to me. On Saturday the 20th (before my free trial expired), I tried calling the automated refund line but they are not open! The message says M-F 8AM - 5PM CST when you call and it hangs up on you.
If my membership starts on Sunday and I have to cancel before the membership starts, I should be able to call Saturday to do that. Sunday they charged my card $101.94. I sent an email and then got a response again, telling me how to use the automated refund system but it just hangs up when you call outside their hours.

I never got any responses to 50 emails I sent on match.com. Not sure the woman on there were even alive.

I discovered my match.com account was hacked when I could not log in to my account. I asked a friend who is also a match user to see if she could find my profile. She found 'my' profile: the pictures and city were the same, but the user name had been changed. It was quite disturbing to see my image on a dating website with another persons name underneath, but no idea how or why the account was hacked (or what messages were being sent from 'my' account).

I contacted match to say that my account had been hacked and that I was not able to access it. Customer care responded to say that the email address I was using to log in (my gmail address, the one I used when I set up my profile) was not the one linked with the account. They told me that my account was linked to a mail.com address, not a gmail.com address. They advised that I try to log in again using the mail.com domain.

I replied that I do not have a mail.com address. Whomever or whatever hacked the account changed the email address to an email address very similar to my own. It was only after I phoned customer care that I was able to convince them that someone had got into my account, then changed the email address. But even then, the agent had a hard time locating my account using my gmail address. I had to explain in several different ways that this was because the email address linked to the compromised account had been changed by someone (or robot?) unknown to me.

Finally, match assured me that my subscription is cancelled and the profile will be removed. After hearing others' problems with subscriptions, I will monitor my bank account to make sure no further payments are taken.

I have since discovered that others have had very similar things happen, and this is something that match has been made aware of. Yet, when I contacted them to say my account had been compromised, they acted like it was simply my mistake for trying to use the wrong email address to log in. Perhaps the customer care agents I spoke to genuinely didn't understand the situation. But it appears that match.com is aware of the security faults with its site, yet is not doing enough to introduce stronger measures to keep data secure.