MaxChargers

Ordered a charger with expedited shipping that never came! No one returned my emails and no one picked up the phone ever! Do not buy anything from this company.

I ordered from MaxChargers because their website says "Fast shipping Daily" and I needed the charger immediately. Order confirmation received at 6:30pm on Thursday, April 28. According to USPS tracking the package was received at USPS at 7:24pm on May 10. It arrived at my house 2 days later. That is TWO WEEKS between order placed and delivery. Obviously not a USPS delay. While I waited I ordered a replacement cable from Amazon and had it in hand and working the day before I got my MaxChargers order. Not good business practices. Will not use again.

I would give 0 stars if that was an option. They sent me a charger for my laptop two weeks after I bought it. And it was faulty, never worked. So after a month of contacting them, they sent me an RMA label to return it. I did. After three months I still don't have a charger or the refund I have requested. THIS HAPPENS TO OTHER PEOPLE, IT IS A SCAM! Don't do it. I filed a complaint with BBB but they are unaccredited. One of my biggest mistakes. Just spend the extra money and don't deal with this company. This company should be shut down.

There Customer Service is very wonderful, your cal will be immediately catered, and problems will be solve in no time! Thanks to this company, you've help alot.

I called in their customer service

Department, that i have placed an

Order and eventually decided to

Cancel and opted to get a refund,

Since i have already found my old

Charger, upon calling to cancel the

Order, i did receive an automatic

Confirmation that cancellation has

Been done and automatic they've

Processed a credit back on to my

Account. Thank you so very much!

Ordered a 60W magsafe power adapter and the adapter arrived Nov. 17. The adapter is defective and makes a "eeeee" noise when plugged into the laptop. Called MaxChargers and the same voicemail comes up saying that I am placing a call after hours, when actually I am placing a call during office hours. Been calling for 2 days and no response. This company is a total scam. I should have looked more into the other reviews. To all: stay away from this company. From the (real) reviewers, every single customer is not satisfied and has been scammed.

This company does business under several names: Max Chargers, Power Pike, 24 Hours Chargers. You pay for genuine products, and get knock offs. You pay for expedited shipping, and orders arrive after 3 weeks. No customer support, and no working telephone lines. STAY AWAY FROM THIS COMPANY.

SCAM SCAM SCAM

I'M $#*!ING PISSED! MY CHARGER BROKE AND I AM RUNNING A BUSINESS. PAID FOR TWO DAY SHIPPING AND IT HAS BEEN WEEKS AND I STILL DO NOT HAVE A CHARGER. JUST CONTACTED PAYPAL THAT THIS $#*! IS FRAUD AND RUNNING TO APPLE NOW TO GET MY PRODUCT

Company offers a 1 year warranty with the purchase of a charger, however upon calling customer service and barely being able to here rep. Alexandra (due to the audible loud, echoing conversation of other customer service reps within the vicinity) I was told the company will only pay for return shipping if a problem arises within 30 days of the purchase. In my case, I purchased the charger 4 months ago, therefore I was told I am responsible for covering the shipping fees to send the faulty charger back to the company BEFORE they will send out a replacement to me. I find this to be a major flaw in the company's customer service process, especially given the fact that the charger is faulty. I strongly feel that the company should cover the cost of any shipping fees that arise for returning a faulty charger and also mailing out a replacement charger. Moving forward, I will be spending the extra money to buy a quality charger from a reputable company, which rules out MaxChargers as an option.

Ordered several chargers from them and they never would ship the product. Sent several e-mails and they never respond or say they will shipping them out. Have a PayPal dispute opened with them now and they still will not respond and PayPal hasn't given me my money back. DO NOT BUY FROM THEM!

Ordered on Friday 5/6/16 with expedited 2-3 day shipping. Expected to get the item either Wednesday or Thursday of the next week. Didn't get an email update until Tuesday 5/10/16 stating that it was finally being shipped via priority mail. Checked the tracking number and it stated an expext ship date of Saturday 5/14/16 which got me worried and upset since I paid extra for the expedited shipping. And now Friday 5/13/16 the tracking number isn't working anymore. Called customer service but seem to be hung up on every time. I'm gonna wait til Saturday 5/14/16 and see if I get it. If not then, I'm gonna be opening up a fraud case with my credit card company. This deal seems too good to be true and I guess it might be. Stay away especially if you need a charger soon.

***EDIT: Received charger on Saturday 5/14/16. Which is a couple days past what I expected since I had paid for expedited shipping (2-3 days). Charger works ok. I can hear a buzzing sound through my headphones when I'm charging. So I suspect it could be just poor craftsmanship of the charger it self. I guess that's what is to be expected since this is 1/3 the price of the real deal. Overall, I'd say stay away from ordering from this site if you need a replacement right away and you don't want to deal with poor costumer service. Also if you don't like having that audible buzzing sound when charging then I'd advise you to go a different route as well.

Ordered a charger because I needed one really fast for a trip. It can in 2 days as advertised and all seemed to worked fine. About a month later the charger started over heating and making a loud buzzing noise so I called to return it. First off, their claim that they pay for return shipping within 90 days is false. It may say that on the website that they do but it is only if it is within 30 days. Apparently. Was arguing with the lady on the phone, over the sound of a crying baby and another people laughing and talking on the phone, and barely got anywhere. Finally she said they would give me a full refund and REFUND me for return shipping. This is way too much of a hassle and not worth your time. Pay more for an actual charger somewhere reputable. This business doesn't respond to any complaints and only is looking for one time business from customers they suck it. Possibly the funniest part of my conversation with the lady on the phone was her directing me to the place on the website where it stated their return policy. She told me to look under the 24hourschargers logo... I told her I was calling her about max chargers and she said she must have pulled up the wrong website... These two business are terrible. Check out both BBB reviews if all of these bad review has not convinced you.

http://www.bbb.org/houston/business-reviews/home-electronics/max-chargers-in-stafford-tx-*******

http://www.bbb.org/houston/business-reviews/cell-phone-and-tablet-equipment-supplies-and-repair/24hourchargers-in-sugar-land-tx-*******

I'M SITTING RIGHT NOW ON HOLD FOR 25 MINUTES AND NO ONE HAS PICKED UP THE PHONE! I FEEL LIKE A REAL CHUMP RIGHT NOW. NO ONE COULD SAVE ME BUT SAVE YOURSELF! I ORDERED A CHARGER AND IT WORKED... FOR ABOUT A WEEK AND DIED. TRIED TO GET AN EXCHANGE AND NO DICE. NO ONE IS ANSWERING PHONES OR EMAILS FROM ME. RUN SCREAMING FROM THEM. BEWARE! BEWARE! BEWARE!

I bought a charger from the website. They sent me the wrong charger. I returned it and they sent me the exact same model. I returned that one and never got a refund, though they repeatedly told me that the request for refund had been forwarded to management and would be processed.

DO NOT BUY FROM MAXCHARGERS.COM OR THEIR ALIAS 24 hour chargers.

Ordered a macbook charger off their site to save some money, I received the charger a week later and it worked fine the first day. The next day it stop working for no reason. I called during their "business hours" stated on their website for a week and got no reply. I even emailed them and got no reply. I ended up having to file a claim against them to my bank to do a chargeback and eventually get my money back. DO NOT ORDER FROM THEM. SCAMM!.

This is my 3rd time ordering from this company and I am not disappointed. I love the merchandise and prices. Great quality and less expensive. Definitely will order again...

I bought a charger for my Mac in Jun (2017). Since my previous charger just dies (which also was a "non" Apple charger) The shipping was quick and it worked okay. I noticed the light on the cable was more dim than the original and sometimes it didn't light up if I plugged it one way, so I mostly plugged it in with the cable coming from the "upside" of the laptop.
It suddenly stopped working in September, only after 3 months. The interesting thing was that my previous charger also only worked for 3 months, so it might be the same manufacture inside the charger.
So send an e-mail to *******@maxchargers.com and got an automated response.
I tried to call them, but always get the same voicemail that I'm calling after hours, even though it's within the hours they claim to be open.

I would recommend to listen to the bad reviews and don't buy from them and go for a real Apple charger, which costs 2.5 times more, but at least they last longer (if you have to buy a new charger from this company each 3rd month, it will end up to be ~$130/year, which is more than the $80 that the real Apple charger costs).

Originally ordered a replacement charger for my MacBook Air on April 10... recieved it 5 days later and it was the wrong one. I was sent a charger for a MacBook Pro. When I called and requested to return this I was told that I had to send back the original charger, so they could make sure they got it back before I was sent a new one. I did so and waited another 3 weeks before I finally recieved the correct charger. I placed call after call and was either on hold forever or the line would either be dead since or I would finally dial 0 for operator and get some recording for "Everyday Wristbands". I even called today and was on hold for 20 minutes before it went to dead silence again. I want to return this piece of junk charger and get a refund. It has been over 30 days that I have been trying time and time again to get through and get nowhere. I would never recommend this company to anyone. Poor business practices and little to no customer service. I don't even want to give it 1 star... worst place ever!

The best product pricing and shipping service I experienced.
I certainly would buy from this dealer again.

I love the item that i receive, it helped me alot. Thanks for a very wonderful service people, you delivered my battery right away.

I didn't get why some people had to say that this company is a scam were in fact I had a great experience. Will recommend to my friends and family.

I ordered a charger for my mac book pro. It was way cheaper than the original, but that's the only thing it had going for it. It buzzed every time I plugged it in and would get SUPER HOT. I was scared it might start a fire, so I returned it. Super sketchy, never even got an email that they received my return, or that they would provide my money back. After i called several times, they guaranteed that they would return my money and provide an email. Seriously... after the 5th time calling, they finally transferred me to a manager. Long story short, I was verbally promised a return of the full amount $33 and only received a return of $24. I decided to stop calling, because I have a life and $9 at this point is really not worth the headache it would be to talk to customer service again. They don't know what they're doing. They will most likely be out of business very soon, and their product sucks. DO NOT PURCHASE THEIR BS PRODUCTS. I've never dealt with a company this complicated. MAXCHARGERS SUCKS BIG PEEN... also who has their waiting time ALWAYS be 2 minutes...?! No matter how long I stayed on the line, it would ALWAYS be 2 minutes. AGAIN MAX CHARGERS IS AWFULLLLLL

I cant live without my laptop so

When I got my charger from this

Company it's like a miracle sent from

The sky., I can make everything.